5818 Customer Complaints Jobs - Page 23

We are looking for a dedicated sales lead to coordinate our BPO teams, ensure the team's sales quotas are met, and support the management. Management, and administrative tasks, such as maintaining your sales performance and monitoring inventory. Required Candidate profile Solving customer complaints Answering customers' questions Reporting & Providing sales staff with constructive feedback Maintaining positive customer relations ESIC Growth Opportunity

Counsellor is a professional individual who is responsible for providing educational career advice, educational support, and counseling. > Good Communication - English, Hindi >Listening Skills, Empathy, Communication Skills Required Candidate profile Counsel the students for various courses offered by the University/Institute Need to convert the leads into paid applications (weekly and monthly targets involved)PF ESIC Incentives

Strong communication skills. Handle inbound and outbound customer calls, emails, and chat inquiries. Provide accurate and detailed information about products/services. Address customer complaints,and resolve issues within time.

We are looking for a dedicated sales lead to coordinate our BPO teams, ensure the team's sales quotas are met, and support the management. Management, and administrative tasks, such as maintaining your sales performance and monitoring inventory. Required Candidate profile Solving customer complaints Answering customers' questions Reporting & Providing sales staff with constructive feedback Maintaining positive customer relations Motivating the sales staff

Process- Tata CFAB IB (customer service) Exp- Fresher and Exp both can apply Good communication skills Salary: upto 18,000 in hand Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile Graduation is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 More Detail Contact HR Omkar:- 8698879613 Perks and benefits Competitive salary

Responsible for territory sales targets, building relationship with internal & external customers (Doctors/ KOL s / Distributors / peers/superiors), developing new customers, monitoring competitor activities, keeping track of the daily working, keeping track of customer usage pattern and maintaining records. Handling customer complaints and working towards absolute customer delight. He/she will also track IOL/OVD/Phaco market-share in the assigned territory/state and keep track of competition actions - to proactively ensure market leadership in the state/ territory assigned. He/she will be closely supporting Area Manager to develop and strengthen relationship with some of the Key Opinion Lea...

Key Responsibilities: Conduct daily briefings with the SLM and OP teams appreciate good work, address issues, and update them on new information. Ensure all team members are informed about the days appointments, consultant availability, specialties, and any new offers. Be present in OP areas during peak hours to monitor flow and support operations. Personally oversee VIP arrangements as per individual requirements. Take rounds in all OPDs, especially during peak times; ensure cleanliness and a welcoming environment. Ensure customers are comfortable at all times, and that delays are handled proactively in line with standards. Track SLM conversions, bed bookings, and follow-ups. Oversee conver...

Hiring for Assistant manager-Customer service Role Purpose Managing Face to Face Interactions (Walk-in Desk) Handling complaint received from sales, collections and location stakeholders Stakeholder management Role Accountability Redressal of customer complaints / escalations received through RBI and walk-in desks. Responsible for providing best possible solution to end customer. Identify root causes for escalations, suggest process improvements. Highlight to all stake holders on escalations received. Handle walk-in customers and RBI complaints, complete RCA with quality resolution Ensure Wing-to-Wing Resolutions of cases received with utmost accuracy and delivering best in class service. Fi...

Responsible for incoming, process and finished products Quality for Auto Component Industry. Knowledge of PRESS and Sheet Metal Stamping Components and Assembly line is MUST. Maintain Documents related to IATF Audit, Customer Complaints, PPM and Required Candidate profile BE Mechanical worked in Tier 1 Automotive Industry with strong knowledge of Press and Sheet Metal parts Assembly. Willing to make own transport arrangement. Excellent communication, team player.

We are seeking a highly motivated and experienced individual to join our Customer Service department as an Executive. The ideal candidate should have at least 1 year of experience in a similar role and possess excellent communication and problem-solving skills. As an Executive, you will be responsible for providing exceptional customer service and ensuring customer satisfaction. Roles and Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner. 2. Handling escalated customer complaints and finding effective solutions. 3. Providing product information and assistance to customers. 4. Monitoring customer feedback and suggesting improvements...

Responsibilities: * Manage customer queries via phone and chat * Maintain high CSAT scores through timely resolutions * Handle complaints with empathy & efficiency * Resolve issues promptly & professionally *get feedback and reviews from coustmers

Role & responsibilities : To resolve customer's queries through voice calls in Telugu language Preferred candidate profile Candidates with prior experience of 12-24 months in Customer Service role Good with Telugu Language along with English

Role & responsibilities : To resolve customer's queries through voice calls in Kannada language Preferred candidate profile Candidates with prior experience of 12-24 months in Customer Service role Good with Kannada Language along with English

Role & responsibilities : To resolve customer's queries through voice calls in Malayalam language Preferred candidate profile Candidates with prior experience of 12-24 months in Customer Service role Good with Malayalam Language along with English

Key Responsibilities Receive and log customer complaints from branches, email, phone, and regulatory portals. Investigate issues and coordinate with internal departments to achieve timely resolution within SLAs. Draft clear, professional, and empathetic customer communication emails regarding complaint acknowledgement, updates, and resolution. Ensure all written communication adheres to bank templates, tone guidelines, and regulatory requirements. Handle escalations and regulatory complaints (e.g., Ombudsman, Central Bank). Maintain detailed and audit-ready documentation on all complaints and communication. Analyze recurring issues and provide insights for service or process improvements. Pr...

Job Title: Manager Solar Product Quality & Customer Support Experience: 815 years Location: Noida Department: Quality / Technical Support Role Overview: The Manager will be responsible for ensuring product quality, handling customer complaints, implementing corrective and preventive actions (CAPA), and providing technical support for solar modules and solar cells. This role requires strong analytical skills, customer interaction experience, and proficiency in defect analysis and performance simulation tools. Key Responsibilities: Product Knowledge: Deep understanding of Solar Modules and Solar Cells , including design, manufacturing, and performance parameters. Customer Complaint Handling: A...

Handling Customer Complaints. Attend technical problems that can be resolved online. Assess requirement of Deputing service engineer Plan deputations of Service Engineers Handling warranty cases Promote after sales & Service business through online Rotating Equipment

Manages RBI/Regulatory complaints, drafts responses, works to reduce maintainable cases, ensures NIL awards, coordinates with internal teams, conducts RCA, manages risk, maintains records, prepares reports, and ensures with regulatory guidelines.

Key Functional Responsibilities: Ensure expected quality compliance as per customer requirements to establish strong market presence. Evaluate and address the technical queries of customers and their customers directly or through Sales colleagues to support and influence customer to choose our products Lead interaction with customers to capture their technical requirements pertaining to finished goods Ensure transfer of the inputs to process with compliance in finished goods Facilitate and support in meeting customer clients requirements Engage with technical bodies like National Metallurgical Laboratory, Tata Steel R&D & Met lab, CII, BEPL etc. Ensure compliances and organizational requirem...

Key Functional Responsibilities: Ensure expected quality compliance as per customer requirements to establish strong market presence. Evaluate and address the technical queries of customers and their customers directly or through Sales colleagues to support and influence customer to choose our products Lead interaction with customers to capture their technical requirements pertaining to finished goods Ensure transfer of the inputs to process with compliance in finished goods Facilitate and support in meeting customer clients requirements Engage with technical bodies like National Metallurgical Laboratory, Tata Steel R&D & Met lab, CII, BEPL etc. Ensure compliances and organizational requirem...

Key Functional Responsibilities: Ensure expected quality compliance as per customer requirements to establish strong market presence. Evaluate and address the technical queries of customers and their customers directly or through Sales colleagues to support and influence customer to choose our products Lead interaction with customers to capture their technical requirements pertaining to finished goods Ensure transfer of the inputs to process with compliance in finished goods Facilitate and support in meeting customer clients requirements Engage with technical bodies like National Metallurgical Laboratory, Tata Steel R&D & Met lab, CII, BEPL etc. Ensure compliances and organizational requirem...

QA & QC Manager Company: Shakti Cords & Group Companies Location: Tamil Nadu Department: Quality Assurance / Quality Control Reporting To: General Manager / Director Job Purpose To lead the Quality Assurance and Quality Control functions to ensure that all incoming materials, in-process operations, and finished goods meet company quality standards and customer requirements. This role ensures compliance, continuous improvement, and customer satisfaction across all group companies. Key Responsibilities 1. Quality Planning & System Management Develop and implement quality management systems aligned with ISO/IATF standards. Establish quality procedures, SOPs, work instructions, and inspection st...

Implement & manage QMS as per ISO/IATF standards. Lead audits, CAPA, document control, process compliance, quality improvement, customer complaints, root cause analysis, and ensure adherence to regulatory & customer requirements.

As an Assistant Manager Quality Control at Cadchem Laboratories Ltd., your role involves ensuring the adherence to all GxP activities in the laboratory. This includes overseeing the timely calibration and preventive maintenance of laboratory instruments. You will also be responsible for providing training on the operation and calibration of instruments/equipment in the Quality Control department. Your active participation in handling OOS/OOT deviations, customer complaints, and reviewing/approving specifications, STPs, and SOPs is crucial for maintaining quality standards. Your duties will extend to coordinating with external laboratories for testing, vendors for timely AMCs/CMCs of laborato...

Job description We have a walk in interview, on coming Friday or Saturday (28th to 29th November' 2025 ) at -Theobroma Outlet - 2K 8, 1st Floor, Dlf Mall Of India, Sector 18, Noida, Uttar Pradesh 201301 Looking for Shift Managers/Associate/Senior Associate/Outlet Manager To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operations time. To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, ...