3488 Customer Complaints Jobs - Page 23

Responsibilities: Manage customer relationships through CRM software Maximize client satisfaction & retention Drive customer acquisition & growth Ensure timely complaint resolution Work from home Over time allowance Annual bonus Performance bonus Referral bonus Mobile bill reimbursements Job/soft skill training Flexi working Capability building program

Act as first point of contact for ass assign clients. Address employee & HR queries. Attend emergency cashless calls. Support clients with Wellness activities. Maintain EB portal- client assure for assigned clients.

S. A. HERBAL BIOACTIVES is looking for Sr. Store Executive to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirem...

Pazheri Properties Pvt Ltd is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a work...

Global Study Centre (GSC) is looking for Manager (Admin. & Marketing) to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit obje...

Gokul Refoils and Solvent is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a...

Accurately scan or manually enter product codes and prices into the POS system. Process sales transactions efficiently and correctly. Handle various payment methods including cash, credit/debit cards, UPI, and vouchers. Issue accurate receipts to customers. Count and verify cash at the beginning and end of shifts. Maintain an accurate cash drawer and reconcile any discrepancies. Provide correct change to customers. Handle cash securely to prevent loss or theft. Greet customers warmly and professionally. Answer basic customer inquiries regarding pricing, promotions, and store policies at the checkout. Handle customer complaints or issues at the point of sale calmly and efficiently, escalating...

Job Summary: We are looking for a friendly, empathetic, and detail-oriented Customer Support Specialist to join our team. You will be the first point of contact for our customers, assisting them with inquiries, troubleshooting issues, and ensuring a positive customer experience. The ideal candidate will be patient, a great communicator, and dedicated to resolving customer problems efficiently. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat, or social media. Resolve product or service issues by clarifying customer complaints, determining the cause, and providing solutions. Document customer interactions accurately in the CRM system. Coll...

Build relationship with key Axis Bank Stake holders and drive partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. Responsible for Business Target achievement of the Region. Provide inputs to the salary area head, circle TASC head and circle ADM head and make plans for achievement in order to support and contribute to Axis Bank Strategy. Should work very closely and in tandem with circle heads and area head of CSG, TASC and ADM. Maintain Customer Parameter Persistency, Leakage and Grievance Incidence Rate. To provide Analysis of the performance, highlights of these channels by participating through weekly PRPs with Key acco...

Handle high volume of Overseas incoming calls, emails, and other communication channels related to Maersks services and inquiries. Provide accurate and reliable information to customers regarding Maersks products, services, processes, pricing, and delivery times. Resolve customer complaints, issues, and inquiries effectively and efficiently, ensuring a high level of customer satisfaction. Collaborate with internal teams, such as sales, finance, logistics, and operations, to coordinate and resolve customer requests or concerns. Accurately record customer interactions and transaction details in the designated Cloud Telephony System. Continuously develop and maintain a comprehensive understandi...

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for the management of all collecti...

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for the management of all collecti...

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for the management of all collecti...

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for the management of all collecti...

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for the management of all collecti...

Skilled in customer service, data analysis, MS Excel/Word, query handling & MIS reporting. Experienced in client interaction, backend ops, renewals & escalations with strong communication, adaptability & problem-solving.

Need male Candidate Having Excellent Communication skill, lead critical projects & support customers & in-house departments. Assist customers through video calls for troubleshooting & commissioning of Lamination Plant & Cutting Machine. Required Candidate profile providing technical guidance to team. Arrangement of service engineers. having experience of same industry most be preferable first with handsome package.

ql-editor "> Responsibilities & Duties: Assisting the Brand Head in the region to handle the respective Brand sales. Coordination with RMs ( Relationship Managers) on the field on Brand related sales. Ensuring purchase targets for his region are achieved as mutually agreed between the Brand Head and the regional Principal Brand Team. Increasing the COC (Count of Customers) for his Brand in the region with the help of the local segment RM ( Relationship Managers ) Team. Generating leads for their brand based on market research and Principal connect. Assisting the RM Team to close high value quotations. Providing regular training to the Segment Technical team and local segment RM to improve th...

ql-editor "> Accountable for maintaining and growing Sales of the company products. Accountable to set annual targets along with the Business Manager and successfully achieve them. Responsible to achieve monthly maximum incentives for the team against basket parameter in Sales Performance Monitoring Programs. Responsible for increasing quotation conversation ratio by doing quotation follow-up. Responsible for new business generation. Accountable for expansion of VISL brand (new areas / locations). Responsible for resolving customer complaints and ensure customer delight. Take regular feedback from customers regarding products and services offered by VISL. Understanding customer s inquiries f...

candidates with primary expertise in SAP, Order to Cash (OTC), and Export-Import documentation 1 Order management and Order fulfillment- From OE to OI, OI to GI execution & follow up with different stakeholders like BU, Planning, Sales,

We are currently seeking a highly skilled and experienced Store Operation Manager to join our team at Tanishq Jewellery. As the Store Operation Manager, you will be responsible for overseeing the day-to-day operations of our store and ensuring its smooth functioning. Responsibilities: - Manage and supervise the overall store operations, including sales, inventory management, customer service, and staff performance. - Develop and implement effective strategies to maximize store productivity and profitability. - Monitor and analyze sales and performance data to identify areas for improvement and implement necessary changes. - Ensure compliance with company policies and procedures, as well as l...

Role & responsibilities 1. As a Shift IN charge supervise the functions of Quality Control department. 2. Supervise the work of shift quality control supervisors, clerks, sorters, packers and mazdoors and to ensure that they are caring out the assigned work properly and correctly. 3. Give instruction to supervisors and others in the department about the standards specifications of routine jobs. 4. To maintain discipline in the department & carryout the various jobs without loss of time. A good housekeeping is a must. 5. ISO Certification Audit to maintain and update all relevant records for ISO-9001 / 14001 /22000 certification and its periodical audits 6. To manage the manpower and shop flo...

Job Requirements This role is responsible for leading customer service for ISCM eyecare division in line with Company guidelines and policies with the objective of meeting the after-sales service goals of quality, delivery, cost, process optimization. This role is responsible for leading customer service for Bought out and In-house products pertaining to Eyecare division in line with Company guidelines and procedures with the objective of meeting ISCM goals of Quality, Cost, Ontime delivery. Reports To: Chief Manufacturing Officer, Eyecare Division Interfaces External Interfaces- Franchisees & Vendors Internal Interfaces- Stores & Sales force, Sourcing, Ware housing & Logistics,Manufacturing...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standar...