4919 Customer Complaints Jobs - Page 25

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3.0 - 5.0 years

1 - 4 Lacs

pune

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Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

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3.0 - 5.0 years

1 - 4 Lacs

mumbai

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Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

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3.0 - 5.0 years

1 - 4 Lacs

bengaluru

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Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

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3.0 - 5.0 years

3 - 4 Lacs

ballabhgarh

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Handle and coordinate customer complaints related to product quality. Conduct root cause analysis and prepare 8D reports for corrective and preventive actions. Use QC tools such as Why-Why Analysis, Pareto Chart, Fishbone Diagram , etc. Work closely with production and QA teams to ensure permanent solutions for recurring issues. Maintain records of complaints, CAPA reports, and communication with customers. Support internal audits and continuous improvement initiatives. Skills Required: Strong knowledge of QC tools and quality standards . Hands-on experience in 8D problem-solving format . Excellent communication and coordination skills. Analytical thinking and problem-solving ability. Knowle...

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0.0 - 1.0 years

2 - 2 Lacs

pune

Work from Office

Hi Folks, We at IGT are organizing a Mega Walk-in for Domestic Voice Process. Process Role :: Customer Service Associate (Voice) - Domestic Job Role:: 1. Ticket booking. cancelation, Flight delays 2. Solving queries related to Refund and baggages. 3. Informing customers related to the flights. Requirements :: HSC/Graduate Fresher/ Experienced Salary :: 18K/month ( Approximately) Extra Benefits :: Incentives (Based on performance) Over Time (Based on business requirement) Shift Time & Week Off :: 6 Days working, 24*7 Rotational Shifts (Including Night Shifts). 1 Rotational Week Off. Communications :: Fluent English Communication Skills. Transport Facility :: Pick-up or Drop facility available...

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1.0 - 3.0 years

2 - 3 Lacs

bengaluru

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Job Role: Attending calls and addressing customers issues. Planning and delivering CRM strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand. Making sure the customer database is correctly segmented for targeted marketing activities. Collaborating with other departments ensure the CRM strategy works well for every aspect of the business. Required skills: Excellent communication skills as you must speak with clients, employees, and customers. Excellent proficiency in all applications of Microsoft. Benefits: Health Insurance, Accident Insurance & Bonus. Salary: 18,000 to 25000 Language: English(mandatory), Kanna...

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1.0 - 5.0 years

1 - 4 Lacs

mumbai, mumbai suburban

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Role & responsibilities Preferred candidate profile Managing customer grievances received from all touchpoints and strict adherence to the Regulatory & Internal TATs Ensuring adherence to quality parameters laid for grievance handling Data Reconciliation Risk and Compliance management Managing Senior Management Escalations Managing Social Media Escalation Managing Banking Partners and Internal Stakeholders End to End management of Grievance function as a whole

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0.0 - 5.0 years

1 - 4 Lacs

mumbai, thane, navi mumbai

Work from Office

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate How To Apply..? To Apply , Call Or WhatsApp HR Shubham:- 8551021894 Perks and benefits Good Salary with unlimited Incentives

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3.0 - 7.0 years

0 Lacs

bharuch, gujarat

On-site

You will be responsible for overseeing the quality assurance activities at the polymer plant. Your key responsibilities will include: - Monitoring the quality of incoming materials - Monitoring the quality of in-process materials - Maintaining the quality of in-process materials and final products to reduce customer complaints Qualifications required for this role include: - M.Tech / M.Sc in Chemistry - Working knowledge of chemical processes, polymer laboratory, and product development - Knowledge of critical laboratory equipment Please note that this is a full-time position and the work location is in person.,

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6.0 - 10.0 years

4 - 6 Lacs

vadodara

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•Process, incoming, final quality •Handling Audits & visits clearance, Internal & external complains •Handling manpower •ISO 9001, FSSC 22000, FSMS •Measuring instruments & calibration •5S, Kaizen, RCA, CAPA, FMEA, COA, material test certificate

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4.0 - 9.0 years

6 Lacs

thane

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We are looking for a highly driven and customer-centric Platinum Relationship Manager to manage and grow relationships with High Net Worth (HNW) households This role involves acquiring new clients, deepening existing relationships, and offering comprehensive banking solutions across liabilities, commercial assets, and third-party products The ideal candidate will be self-motivated, energetic, and passionate about delivering personalized banking experiences Develop and expand relationships with High Net Worth households for liabilities and commercial assetsEnsure high levels of customer service and adherence to bank policiesCross-sell a wide range of banking products and services to deepen cl...

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4.0 - 9.0 years

6 Lacs

chennai

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We are looking for a highly driven and customer-centric Platinum Relationship Manager to manage and grow relationships with High Net Worth (HNW) households This role involves acquiring new clients, deepening existing relationships, and offering comprehensive banking solutions across liabilities, commercial assets, and third-party products The ideal candidate will be self-motivated, energetic, and passionate about delivering personalized banking experiences Develop and expand relationships with High Net Worth households for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policiesCross-sell a wide range of banking products and services to deepen c...

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1.0 - 5.0 years

3 - 7 Lacs

kochi, gurugram

Work from Office

As a Trade Relationship Manager in the Retail Sales vertical, you will be responsible for acquiring and managing high-value Current Account customers engaged in international trade This role requires a strong understanding of trade fice products, regulatory compliance, and customer relationship management You will work closely with internal teams and external clients to drive business growth, ensure smooth onboarding, and deliver a seamless banking experience The role involves identifying potential markets and segments, educating clients on trade-related offerings, and activating trade transactions You will also be expected to generate leads for asset products, ensure adherence to KYC and co...

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1.0 - 10.0 years

5 - 6 Lacs

hyderabad

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We are looking for a proactive and detail-oriented Branch Operations Manager to oversee the daily operations of our branch This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences Oversee day-to-day branch operations, ensuring smooth and efficient functioning Ensure strict adherence to bank policies, audit standards, and regulatory requirementsAuthorize and verify system inputs for customer transactions and service requests (SO/SD...

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1.0 - 6.0 years

3 - 4 Lacs

mehsana

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1.1 Oversee that efficiency standards are maintained and subsequent planned production volumes are packed. 1.2 Control the packing parameters in order to ensure the yield ratio between packing materials issued and finished products are packed within budget. 1.3 Record all waste generated within the packing area and investigate whenever excessive waste is found. 1.4 Educate and train employees to ensure they are fully aware of all standards required within the packing area. 1.5 Communicate packing out-put, downtime or quality issues to the control room on an hourly basis. McCain Foods India Private Limited MEHSANA 2. QUALITY 2.1 Ensure packing line is set up to comply with the final product s...

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2.0 - 4.0 years

4 - 7 Lacs

noida

Work from Office

This role is responsible for ensuring that all activities within the scope meet the required quality standards, minimize quality costs and maximise customer satisfaction by ensuring that procedures and processes are adhered to. Key Missions We are hiring for Quality Engineer role at Noida location. Primary Skills - Between 2 to 4 years exp. required. Good communication skill. Person of Quality Domains like QMS/ISO9001:2015/IATF 16949:2016, VDA6.3, Customer Quality/ Supplier Quality. Improvement & Development Activities. Automotive Quality, IATF, PPAP, PCN, FMEA Responsibility - Leads or participates in regular reviews (with a quality focus) with relevant departments and teams (local and glob...

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1.0 - 3.0 years

3 - 4 Lacs

gurugram

Work from Office

1–3 years of experience in customer service, preferably in fintech, banking, or payments industry. • Strong verbal and written communication skills. • Multilingual skills (as per region) will be an added advantage. Required Candidate profile •Familiarity with digital payments, wallets, UPI, cards, or banking processes. •Proficiency in using CRM software, ticketing tools, and MS Office/Google Workspace.

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8.0 - 12.0 years

8 - 12 Lacs

bengaluru

Work from Office

Role & responsibilities Handle customer inquiries, prepare offers and conduct negotiations with these customers. Managing defined clients in accordance with the company's sales strategies, developingan intensive relationship with these customers, doing follow-up with them, doing price negotiations, etc. Handling (or supervision of handling) of request for quotes Coordinate the exact product specification of the various cable assemblies andharnesses to make sure that production can be affected according to the customersrequirements. Understand and discuss the technical requirements with the customer. Solving problems regarding pricing, determining conditions and special arrangements Pass on o...

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3.0 - 7.0 years

0 - 3 Lacs

chennai

Work from Office

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered. Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score. Implement/review/enhance field service Operations Drive and deliver operational KPIs ( Service and Revenue ) Manage field Service team to provide optimum customer services Provide support and guidance to Service staff to ensure timely and quality Customer services. Candidates Mobile Phones Back ground will be preferred. Skills: Educational : Any Degree. Experience: 3 years to 7 years in Home/Kitchen Appliances Service industry. Gender : Male Should be good in MS - Excel. Int...

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2.0 - 6.0 years

6 - 10 Lacs

mumbai

Work from Office

About Zippee: Zippee is building India s #1 Quick Commerce Logistics for consumer brands. Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India. Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California. Backed by VCs & founders of Indias biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip). Job Description: Were looking for energetic and qualified Fleet Managers- Last Mile to join our Quick Commerc...

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5.0 - 7.0 years

2 - 5 Lacs

gurugram

Work from Office

Position Title: Associate Manager - Central Agency Helpdesk Support Job Code: TBD Grade: TBD Function: Commercial Location: Gurugram Reports to: Lead - Agency Helpdesk Role Level: CXO-5 Job Purpose Accountable for the Helpdesk operations within the Sales department, ensuring efficient resolution of customer inquiries and issues. Key Accountabilities Sales Support Functions Provide exceptional customer service by responding to customer inquiries, addressing customer complaints, and providing information on airline products and services. Communicate with travel agents, corporate clients, and other customers to provide information and assistance in booking airline tickets. Assist with the prepa...

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1.0 - 2.0 years

1 - 5 Lacs

noida

Work from Office

As a Sky Service Cards Relationship Manager, you will play a crucial role in our Cards department. Your primary responsibility will be to handle inbound calls from customers, providing them with accurate and timely information about our credit card offerings. You will also be expected to upsell and cross-sell our products and services, ensuring a high level of customer satisfaction and loyalty. A bachelors degree in business, finance, or a related field is preferred. Minimum 1-2 years of experience in a customer service or sales role, preferably in the banking or financial services industry. Excellent communication and interpersonal skills, with the ability to build rapport and trust with cu...

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2.0 - 6.0 years

4 - 8 Lacs

coimbatore

Work from Office

Mission Key missions of the position: Ensure that Product / Process/Customer Quality targets are met Ensure Implementation of relevant quality requirements of WMS & IMS / IRIS Resolve Internal process and customer pain points systematically (Robust RCA and related actions) Responsibilities Main responsibilities: Ensure that Design Standards are respected, Critical characteristics identified & defined in PFMEA & control plans and respected. Ensure Preparation of Inspection & Testing Plan (Assembly & Testing Check sheets) for new product development Ensuring Internal FAI, track closure of open points, if any prior Customer FAI. Update the applicable Quality documentation (Assembly & Testing Ch...

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5.0 - 10.0 years

2 - 5 Lacs

jodhpur

Work from Office

We are looking for a skilled Restaurant Manager with 5 to 10 years of experience to lead our team in the hospitality industry. The ideal candidate will have a strong background in managing restaurants and hotels, with excellent leadership and communication skills. Roles and Responsibility Manage daily operations of the restaurant, including staff supervision and customer service. Develop and implement strategies to improve customer satisfaction and increase sales. Maintain high standards of food quality, safety, and hygiene. Train and mentor staff members to enhance their skills and performance. Handle customer complaints and feedback professionally and courteously. Collaborate with other de...

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1.0 - 5.0 years

4 - 8 Lacs

coimbatore

Work from Office

Key missions of the position: Ensure that Product / Process/Customer Quality targets are met Ensure Implementation of relevant quality requirements of WMS & IMS / IRIS Resolve Internal process and customer pain points systematically (Robust RCA and related actions) Responsibilities Main responsibilities: Ensure that Design Standards are respected, Critical characteristics identified & defined in PFMEA & control plans and respected. Ensure Preparation of Inspection & Testing Plan (Assembly & Testing Check sheets) for new product development Ensuring Internal FAI, track closure of open points, if any prior Customer FAI. Update the applicable Quality documentation (Assembly & Testing Check shee...

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