5818 Customer Complaints Jobs - Page 27

We are looking for a highly skilled and experienced professional to join our team as a Customer Service Representative in the Retail Lending Department The ideal candidate will have 2 to 7 years of experience in customer service, with excellent communication skills and the ability to provide top-notch service to our customers Roles and Responsibility Ensure timely and effective servicing of customer queries and requests post-disbursement of loans Manage service requests and handle customer complaints and escalations professionally Provide exceptional customer experience and ensure delightful interactions with our clients Close service requests within the defined turnaround time (TAT) and adh...

We are looking for a highly skilled and experienced professional to join our team as a Customer Service Representative in the Retail Lending Department The ideal candidate will have 1-6 years of experience Roles and Responsibility Ensure timely and effective servicing of customer queries and requests post-disbursement of loans Manage service requests and handle customer complaints and escalations professionally and promptly Provide excellent customer service, ensuring high levels of satisfaction and loyalty Collaborate with internal teams to resolve complex issues and improve overall customer experience Maintain accurate records and reports of customer interactions and transactions Identify ...

We are looking for a highly skilled and experienced professional to join our team as a Customer Service Representative in the Retail Lending Department The ideal candidate will have 1-6 years of experience Roles and Responsibility Ensure timely servicing of customer queries and requests post-disbursement of loans, particularly for walk-in customers at RAC Service Desks Manage service requests effectively to maintain high customer satisfaction Handle customer complaints and escalations professionally and promptly, adhering to TAT and QoC standards Cross-sell services to sales teams to enhance customer engagement and retention Provide excellent customer service to ensure delightful experiences...

We are looking for a highly skilled and experienced professional to join our team as a Customer Service Representative in the Retail Lending Department The ideal candidate will have 1 to 6 years of experience Roles and Responsibility Ensure timely and effective servicing of customer queries and requests post-disbursement of loans Manage service requests, handle complaints, and escalate issues professionally Provide excellent customer service, ensuring high levels of satisfaction and loyalty Collaborate with internal teams to resolve complex customer issues and improve overall customer experience Maintain accurate records of customer interactions and transactions Identify opportunities to cro...

We are looking for a highly skilled and experienced professional to join our team as a Customer Service Representative in the Retail Lending Department The ideal candidate will have 1-6 years of experience Roles and Responsibility Ensure timely and effective servicing of customer queries and requests post-disbursement of loans Manage service requests, handle complaints, and escalate issues professionally Provide excellent customer service, ensuring delightful customer experience Close service requests within the defined turnaround time (TAT) and quality parameters (QoC) Handle escalations in a timely and efficient manner Cross-sell services to sales teams to enhance business growth Job Requi...

We are looking for a highly skilled and experienced professional to join our team as a Customer Service Representative in the Retail Lending Department The ideal candidate will have 2 to 7 years of experience Roles and Responsibility Ensure timely and effective servicing of customer queries and requests post-disbursement of loans Manage service requests, handle complaints, and escalate issues professionally Provide excellent customer service, ensuring high levels of satisfaction and loyalty Collaborate with internal teams to resolve complex customer issues and improve overall customer experience Maintain accurate records of customer interactions and transactions Identify opportunities to cro...

We are looking for a highly skilled and experienced professional to join our team as a Trade Initiator in the ORM department The ideal candidate will have 2 to 7 years of experience in a related field Roles and Responsibility Scrutinize and verify relevant documents, ensuring accuracy and completeness Input transactions within stipulated TAT, maintaining high productivity and efficiency Ensure error-free entry and verification of trade and forex transactions, meeting customer satisfaction standards Achieve higher productivity and fungibility, contributing to business growth Manage complex client situations, providing excellent customer service and support Handle pressure and meet deadlines, ...

We are looking for a highly skilled and experienced professional to join our team as a Customer Service Representative in the Retail Lending Department The ideal candidate will have 1 to 6 years of experience Roles and Responsibility Ensure timely and effective servicing of customer queries and requests post-disbursement of loans Manage service requests, handle complaints, and escalate issues professionally Provide excellent customer service, ensuring high satisfaction and loyalty Collaborate with internal teams to resolve complex customer issues Maintain accurate records of customer interactions and transactions Identify opportunities to cross-sell and upsell products and services Job Requi...

We are looking for a skilled professional with 8 to 10 years of experience to fill the role of WBO: TFC - Portfolio Manager in Axis Bank Limited The ideal candidate will have a strong background in transaction banking operations and team management Roles and Responsibility Ensure ownership of processing all product group transactions within targeted timelines Coordinate with legal, CBO, TxB-services, TxB-Products, and business departments for approvals and smooth transaction delivery Maintain business continuity in operations (BCP) and ensure ficial perspective, including income targets and minimal operational losses Monitor outstanding entries in office accounts and promptly resolve these c...

Role & responsibilities Electrical & Electronics component ownership for customer complaints & new products. Root cause analysis, finding best solution & monitoring the progress. Warranty receipts monitoring through inspection, Vendor teams. New products - FMEA Review for identifying potential complaints & CTQ parameters. New products - Study of complex issues at pre-pilot, pilot stage. Interaction with Design, Manufacturing, Service & Vendor teams for customer complaints & new products. Experience in quality systems of electronic components for automotive application CDI, ECU, voltage Regulator, sensors, fuel pumps., Instrument cluster Competent in Electrical/ Electronic automotive vehicle ...

Manage and resolve customer, vendor & chauffeur queries. Identify and escalate issues to supervisors Build sustainable relationships of trust through open and interactive communication. Convince, convert, and onboard the leads by providing the necessary information about our services. Take vendors through the process, convince them by sharing deals and offers, and convey the value of making an attachment with us. Answer a large number of incoming calls and respond to customers & vendors Provide service-related information to customers & vendors Document all call information according to standard operating procedures Follow up customer & vendor calls where necessary Handling complaints vendor...

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarvadavali, Thane (w) - 400615 To Apply , Call Or WhatsApp HR Shubham: 8432231842 Perks and benefits Good Salary with unlimited Incentives

Urgently we are hiring for Kotak Mahindra Bank Limited, This is a permanent Bank On Roll / Pay-Roll Job. Job Designation : Service Assurance Officer (Escalations on Email Chat & Call) Role Category : Customer Service Position Grade : Assistant Manager - M1 / Deputy Manager - M2 Job Location : Thane-West Eligibility Criteria : Must have minimum 1 year to 5 years Experience on (Escalation on Calls into Customer Servicing role with only on Banking experience person need to apply. Flexible to get scattered 8 Week Offs in a month with 9 hours working in a day shift including Sunday/holidays. Must be at least Graduate any stream. Must have Excellent communication as well as writing skills. Age sho...

Company Description When you work for John Crane, you join a community driven by pioneering spirit and a legacy of innovation. Our engineered solutions drive reliability, uptime and energy efficiency, empowering the worlds largest energy service providers to achieve sustainability goals that shape the future of our world. If youre ready to accelerate the new energy transition through technology leadership, innovative solutions and service excellence, you'll fit right in. Job Description We are seeking a dynamic and motivated Sales and Service Engineer to join our team in the North and South Gujarat territory. The ideal candidate will be responsible for driving sales growth, providing excepti...

Strong communication skills (written and verbal) and interpersonal skills In depth NR product & process knowledge with mandatory NISM & IRDA certification Strong numerical-analytical skills and communication skills Experience in building and maintaining affluent customer relationships Open to work as per Global time zone Graduation Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness Acquire new a...

Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness Acquire new affluent clients and increase the customer base Work closely with other businesses to provide NRI customers with seamless access to NR products Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience Track customer complaints/queries and ensure a high level of customer sat...

Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Devel...

Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Devel...

Description External Job Description Job Purpose Drive initiatives and projects in the area of packing material development arising out of various changes in the existing designs of packing materials or introduction of new packing materials and vendorsCompliance to relevant statutory requirements related to packaging Business Responsibility Areas Take up projects of packing material development which may be initiated because of requirements from New Product Development, Purchase, Marketing or design change requests raised by plantsMonitor and track progress in all the projects taken up by department so as to ensure timely completionUnderstand and analyze customer complaints, propose solution...

Job Description Tamil and Malayalam: Job Title: Customer Service Executive Voice Process (Banking) Company: Teleperformance Location: Marathathalli, Bengaluru Employment Type: Full-time Experience Level: Fresher-friendly Job Overview We are hiring enthusiastic individuals for our Banking Voice Process . If you have excellent communication skills and are ready to start your career in customer service, this is the perfect opportunity for you! Key Responsibilities Handle inbound and outbound calls related to banking services. Assist customers with queries regarding accounts, transactions, and banking products. Resolve customer issues promptly and professionally. Maintain accurate records of cus...

Role & responsibilities Handle client documentation and coordination post booking Manage payment schedules and customer queries Coordinate with internal teams for registration and handover Proper Customer documentation for loan process Getting loan sanction from bank Getting agreement to sales done with paying stamp duty and registration and gst Co ordinating with banks to check cibil and loan eligibility of customer and get required amount sanctioned from bank Collection of payment time to time based on percentage of work completed Preferred candidate profile Good communication & coordination skills Basic knowledge of MS Office & Excel Immediate joiners preferred Real Estate Background Must

Client Support Associate / Client Experience Coordinator Overview: We are looking for a proactive and communication-driven professional with up to 1 year of experience in customer support, client coordination and or telecalling. The role involves managing RSVP calls, collecting client feedback and supporting basic escalation calls as required. Key Responsibilities: 1. RSVP Coordination Make outgoing RSVP calls for events and update responses accurately. Maintain structured trackers and provide timely updates to the internal team. 2. Client Feedback & NPS Calls Connect with clients post-event to collect feedback and category-level ratings. Document insights clearly for internal performance re...

Warranty Management and After Sale services Purchase & Procurement of Commercial Equipment Back office work Knowledge of SAP Whatsaap me resume - 9911188360

We are looking for a highly skilled and experienced Customer Support Executive to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers. Roles and Responsibility Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve customer complaints and issues efficiently, ensuring high levels of customer satisfaction. Provide product information and solutions to customers, addressing their concerns and queries. Collaborate with internal teams to resolve complex customer issues and improve overall customer experience. Maintain accurate records of customer interactions using CR...

We are looking for a highly skilled and experienced Tele Caller. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. Roles and Responsibility Handle customer inquiries and provide support through telephonic conversations. Build strong relationships with customers by understanding their needs and concerns. Resolve customer complaints and issues professionally and courteously. Meet or exceed daily call volume and sales targets. Collaborate with internal teams to achieve business objectives. Maintain accurate records of customer interactions and sales performance. Job Requirements Excellent communication and interpersonal ski...