5818 Customer Complaints Jobs - Page 30

Role & responsibilities Act as first point of contact for all queries related to claims, enrolment, cashless and other queries related to the specific customer policy(multiple policies for a single client having multiple entity) Responsible for monitoring & responding to all queries raised to a particular mail ID assigned for a specific customer/s Collection of reimbursement claim forms from customers and ensure reimbursement is done as per the TAT. Liaise with the customer, In-warding / processing, PA teams to ensure closure (reimbursement/Cashless) within the TAT Follow up with Insurer for dummy claims (mid addition of beneficiaries) and process the claims Clear Job IDs created by enrolmen...

Contact Person- Priya Singh - 9971166934 || priyasingh@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5 LPA to 4 LPA + Incentives + GMC About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Required Skills: Strong communication skills in Hindi and English. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Telephonic Final Round: In-office interview (Gurugram) Why Join Us?...

Role & responsibilities 1. QA Strategy, Governance & Systems Define the overall Quality & Food Safety strategy, roadmap and annual QA calendar for Restaurants, CML and Warehouses. Own and continually improve the Food Safety Management System (FSMS), documentation and SOPs for all processes from procurement to dispatch and service. Set up and track QA KPIs (non-conformities, complaint rate, audit scores, lab failures, rejections, etc.) and drive corrective and preventive actions (CAPA). 2. Restaurant, CML & Warehouse Quality Operations Oversee daily QA activities at CML including Daily Quality Reports (DQR) for poultry, mutton and other raw materials at receiving, ensuring adherence to approv...

We are looking for a skilled Assistant Restaurant Manager to join our team, with 4-8 years of experience in the hospitality industry. Roles and Responsibility Manage daily restaurant operations to ensure excellent customer service and high-quality food. Supervise staff members to achieve sales targets and maintain a positive work environment. Implement effective marketing strategies to increase brand awareness and attract new customers. Maintain inventory levels and control costs to optimize profitability. Ensure compliance with health and safety regulations and maintain a clean and organized workspace. Analyze customer feedback and implement changes to improve overall customer satisfaction....

We are looking for a skilled Restaurant Manager to lead our team and ensure the smooth operation of our establishment. The ideal candidate will have a strong background in hospitality and management, with excellent communication and leadership skills. Roles and Responsibility Manage daily restaurant operations, including staff supervision and customer service. Develop and implement strategies to improve customer satisfaction and increase sales. Maintain high standards of food quality, safety, and hygiene. Train and mentor staff members to enhance their skills and performance. Handle customer complaints and feedback professionally and courteously. Monitor inventory levels and manage supplies ...

We are looking for a skilled Restaurant Manager to lead our team and ensure the smooth operation of our establishment. The ideal candidate will have a strong background in hospitality and management, with excellent communication and leadership skills. Roles and Responsibility Manage daily restaurant operations, including staff supervision and customer service. Develop and implement strategies to improve customer satisfaction and increase sales. Maintain high standards of food quality, safety, and hygiene. Train and mentor staff members to enhance their skills and performance. Handle customer complaints and feedback professionally and courteously. Monitor inventory levels and manage supplies ...

We are looking for a skilled Restaurant Manager to lead our team and ensure the smooth operation of our establishment. The ideal candidate will have a strong background in hospitality and management, with excellent communication and leadership skills. Roles and Responsibility Manage daily restaurant operations, including staff supervision and customer service. Develop and implement strategies to improve customer satisfaction and increase sales. Maintain high standards of food quality, safety, and hygiene. Train and mentor staff members to enhance their skills and performance. Handle customer complaints and feedback professionally and courteously. Monitor inventory levels and manage supplies ...

1. Oversight and Management a. Manage and oversee all functions of the Quality Department. b. Authorize quality-related documents. c. Ensure overall compliance with GMP (Good Manufacturing Practices) requirements. d. Implement and monitor Quality Systems at the site. e. Serve as the Management Representative (MR) , accountable for the establishment, effective implementation, maintenance, and continual improvement of the Quality Management System (QMS). 2. Batch Review and Approval a. Review and approve Batch Manufacturing Records (BMR) for batch release. b. Approve or reject each batch of the final materials. c. Evaluate the quality and stability the final materials. d. Establish shelf life ...

Role & responsibilities Oversee daily operations of the escalations desk, ensuring all cases are handled with urgency and accuracy. Serve as a subject-matter expert for complex customer concerns, providing guidance to agents and team leads. Review escalated cases, identify root causes, and coordinate with cross-functional teams (Operations, Quality, Product, Engineering, etc.) to drive resolution. Monitor service levels, turnaround times, and customer satisfaction metrics related to escalations. Communicate clearly with customers, stakeholders, and senior leadership on case status and outcomes. Support the Escalations Manager in policy creation, workflow optimization, and training initiative...

Face to Face Interview -Mohali Location International Voice Process -Customer Service Exp- Minimum exp 6 months are eligible Salary - Negotiable Location -Mohali -Sector 83 Required International Voice Process Experience. Please interested can share resume M +91 9686640353 Email: Gentella.VijayaDurga@adecco.com

Role & responsibilities : Respond to customer first contact resolution mails received at designated credit cards team ID and Liabilities Team ID as per agreed business TAT Responsible to identify NFTR Cases and follow-up with the concern business unit for adequate resolutions To ensure 100 % adherence to laid down process while responding customer mails Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of customer satisfaction To identify request recieved from customer for charges waiver and raise request in CBCI System as per grid Preferred Candidates Candidate should have good communication skill in oral and writte

Educational Requirement : 12th Pass/graduate Work Arrangement : Work From Office Location : Sector 51 - Gurgaon Must be good at typing and using computer . Required Candidate profile Exp :- 0-1 yrs Salary 10-12 k + Incentive If you are interested so please share me your cv at capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Act as a link between production & QC, ensuring that mfg. processes meet internal as well as external quality standards. Grant production approvals based on quality observations & foster alignment between QA & QC teams to drive operational excellence Required Candidate profile M. Sc Chemistry 2+ year experience in quality in Pharma/ Fine Chemical/ Cosmetic industry Knowledge of QA/QC, GMP documentation, internal/ external/ ISO/ customer audits, ISO 9001 & quality frameworks

Build & maintain client relationships Manage accounts to ensure timely delivery Identify & resolve client issues Drive revenue-upselling & cross-selling Analyse & enhance client experience Collaborate closely with sales & technical team MRO Renewal Required Candidate profile Exp as CRM is desirable Good communication,collaboration & reporting skills Excellent problem solving & analytical thinking Adaptable to client needs Proficient in CRM tools/MS Office Perks and benefits 5 days working Gratuity Medical Insurance

Weare looking for young, high energy individuals with a passion for sales and forachieving aspirational targets Keyresponsibilities Understandcustomer needs and recommend suitable life insurance products to themAcquire new clients with the help of leadsprovided by the company and generate quality business revenueActively cross sell / up sell products to thecompany s existing customers by identifying the customer needsProvide service to existing customers, solvetheir queries and concerns and ensure the quality of business is maintainedconsistently Generate fresh leads through cold calling and devisenew ways of widening customer base for revenue generation opportunitiesAcceptauthority of appli...

We are Hiring for Manager / Sr. Manager - QA (API Pharma Industry) Designation: Manager / Sr. Manager Division: QA Reporting: Plant Head Qualification: M.Sc (Chemistry) Years of Experience: 15 yo 20 Years CTC range: Current CTC not more than 14 to 20 Laks. Job Locations: Chennai No. of Positions: 1 Preferred candidate profile Handling Team members to ensure Production Assurance, Engineering Assurance, IT, HR & EHS assurance. Handling regulatory audit USFDA/ Customer audits and preparation of Compliance report with HOD and CAPA effectiveness tracking. Preparation & Review of Site Master File, Validation Master plan & Quality Manual. Handling of Vendor selection, Evaluation and Approval. (Vend...

Mahindra & Mahindra Limited. is looking for PQA Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Mainta...

Deloitte is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy busi...

DEUTSCHE TELEKOM DIGITAL LABS PRIVATE LIMITED is looking for AM/Manager - EA to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and prof...

Aster Medcity is looking for Executive.Customer Care to join our dynamic team and embark on a rewarding career journey A Customer Care Executive is a professional who handles customer inquiries, concerns, and complaints in a timely and effective manner Their primary role is to ensure customer satisfaction by providing excellent service and support The job description of a Customer Care Executive may vary depending on the industry and company, but the following are common responsibilities and qualifications:Responsibilities :Responding to customer inquiries via phone, email, chat, or social media platforms Addressing customer complaints and resolving issues promptly and professionally Providi...

The Supplier Quality Engineer is responsible for ensuring product and process quality through effective warranty failure analysis, supplier performance management, system implementation, and cross-functional collaboration The role supports continuous improvement of the Quality Management System (QMS), customer satisfaction, and organizational performance through structured problem-solving and data-driven reporting

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets The ideal candidate will have a strong understanding of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and compliance with bank policies Cross-sell a wide range of banking products to d...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen client ...

Role: Voice Customer Support Executive Join our dynamic team in Bangalore and take your customer service career to the next level! Role: Voice Customer Support Executive Location: Bangalore (Work from Office) Experience: Minimum 1 year in Customer Support Qualification: Minimum 12th Pass Shift: Day Shift | 6 Days Working CTC: Up to 27k Mode: Work from Office Joining: Immediate If you have strong communication skills and enjoy assisting customers over calls, this is the role for you. Contact: Zainab- 9251688430

Exp in managing customer relationships, offering timely support & solving queries, conducting market surveys, providing technical guidance on injectable formulations, ensuring regulatory compliance, and driving business growth through strong service. Required Candidate profile Experience handling market complaints and queries, Exposure to Regulatory Affairs, audits & preparing customer reports, Knowledge of QA activities, Experience in Directly coordinating with customers