5818 Customer Complaints Jobs - Page 28

Role Overview: As a Customer Support & Success representative in Navi Mumbai, your primary responsibilities will include handling incoming and outbound calls, addressing customer inquiries, and seizing opportunities to upsell products when they arise. You will play a crucial role in ensuring a positive customer experience by proactively sensing escalations and highlighting them to the Customer Success team. Additionally, you will provide product, features, and service information, collect customer feedback, handle L1 complaints, and identify customer needs to provide effective solutions. You will also be responsible for supervising and leading a team of call center agents to meet and exceed ...

Responsibilities: * Manage customer complaints & after sales service * Coordinate spare parts delivery & dealer handling * Oversee OEM management & ERP system implementation * Ensure strong communication with customers & dealers Health insurance Provident fund

Role & responsibilities Looking for Customer Quality Head from Autocomponents manufacturing company. Six Sigma certification is mandatory. Handling 4wheeler OEM passenger vehicles. Preferred candidate profile

As a Trade Relationship Manager in the Retail Sales vertical, you will be responsible for acquiring and managing high-value Current Account customers engaged in international trade This role requires a strong understanding of trade fice products, regulatory compliance, and customer relationship management You will work closely with internal teams and external clients to drive business growth, ensure smooth onboarding, and deliver a seamless banking experience The role involves identifying potential markets and segments, educating clients on trade-related offerings, and activating trade transactions You will also be expected to generate leads for asset products, ensure adherence to KYC and co...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Managing the Operations of Import Payments. Key Accountabilities Monitoring and Processing of Trade finance transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines. Maintaining the Client services as per expectations at the desired...

Responsibilities: 1. Establishment of SOPs: - Develop and implement Standard Operating Procedures (SOPs) for various operational aspects, including food preparation, service standards, cleanliness, and customer interactions. - Collaborate with cross-functional teams to streamline processes and enhance operational efficiency. - Conduct regular audits to ensure adherence to SOPs and identify areas for improvement. 2. Restaurant Management: - Oversee the day-to-day operations of all restaurants within the city, including staffing, inventory management, and customer service. - Monitor key performance indicators (KPIs) such as sales, profitability, and customer satisfaction, and take proactive me...

We are looking for a highly skilled and experienced Real Estate Market Strategies Expert to join our team at The Propland. The ideal candidate will have a strong background in real estate market analysis and strategy development. Roles and Responsibility Develop and implement comprehensive real estate market strategies to achieve business objectives. Conduct thorough market research and analysis to identify trends, opportunities, and challenges. Collaborate with cross-functional teams to align strategies with business goals. Provide expert advice on market conditions, trends, and best practices to stakeholders. Stay up-to-date with industry developments and emerging trends. Analyze market da...

We are looking for a highly skilled and experienced Packaging Executive to join our team at Hungry Q Frozen Foods LLP. The ideal candidate will have a strong background in packaging operations and be able to work efficiently in a fast-paced environment. Roles and Responsibility Manage and oversee the packaging process to ensure high-quality products. Develop and implement new packaging designs and materials to improve efficiency. Collaborate with cross-functional teams to meet production goals. Conduct regular quality checks to ensure compliance with industry standards. Analyze data to identify areas for improvement and optimize processes. Train and guide junior staff members on packaging pr...

We are looking for a highly motivated and results-driven Sales Executive to join our team at Lakshmi North East Solutions. The ideal candidate will have excellent communication skills, a strong understanding of sales principles, and the ability to work in a fast-paced environment. Roles and Responsibility Develop and execute sales strategies to achieve business objectives. Build and maintain strong relationships with clients and identify new business opportunities. Conduct market research to stay updated on industry trends and competitor activity. Collaborate with cross-functional teams to drive sales growth. Provide exceptional customer service and support to existing clients. Analyze sales...

We are looking for a highly skilled and experienced Telecaller to join our team at SaiRam Consultancy. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and provide support through phone calls. Build strong relationships with customers to increase sales and satisfaction. Meet or exceed monthly sales targets and performance goals. Collaborate with internal teams to resolve customer complaints and issues. Stay updated on industry trends and competitor activity to identify new business opportunities. Maintain accurate records of customer interactions and sales performance. Disclaim...

We are looking for a highly skilled and experienced Telecaller to join our team at Job24by7. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Handle customer inquiries and provide support through phone calls. Generate new business leads and convert them into sales. Build and maintain strong relationships with existing customers. Meet or exceed monthly sales targets. Collaborate with internal teams to resolve customer complaints. Stay updated on industry trends and competitor activity. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to impro...

We are looking for a highly skilled and experienced Customer Support Professional to join our team at Alp Consulting Ltd. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers. Roles and Responsibility Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve customer complaints and issues efficiently, ensuring high levels of customer satisfaction. Provide accurate information about products or services to customers. Collaborate with internal teams to resolve complex customer issues. Maintain a thorough understanding of company products and services to effectively support customers...

We are looking for a highly motivated and results-driven Sales Executive to join our team at Lakshmi North East Solutions. The ideal candidate will have excellent sales skills and the ability to work in a fast-paced environment. Roles and Responsibility Develop and execute sales strategies to achieve business objectives. Build and maintain strong relationships with clients and identify new business opportunities. Conduct market research and analyze industry trends to stay ahead of competitors. Collaborate with cross-functional teams to drive sales growth. Provide exceptional customer service and support to existing clients. Identify and pursue new business leads through networking, cold call...

We are looking for a highly skilled and experienced Cluster Manager to join our team at TMI Network. The ideal candidate will have a strong background in managing clusters and leading teams, with excellent communication and problem-solving skills. Roles and Responsibility Manage and oversee the daily operations of multiple locations or branches within a cluster. Develop and implement strategies to achieve business objectives and improve performance. Lead and motivate a team of professionals to meet their targets and goals. Analyze market trends and competitor activity to identify opportunities and threats. Build and maintain relationships with key stakeholders, including customers and partne...

We are looking for a skilled Hotel General Manager to lead our team in the hospitality industry. The ideal candidate will have a strong background in hotel management and excellent leadership skills. Roles and Responsibility Oversee daily hotel operations, including front desk, housekeeping, and food and beverage services. Develop and implement strategies to improve customer satisfaction and increase revenue. Manage budgets, forecasts, and financial reports to ensure profitability. Supervise and train staff members to enhance their skills and performance. Coordinate with vendors and suppliers to negotiate contracts and prices. Ensure compliance with health and safety regulations and company ...

We are looking for a highly motivated and results-driven Sales Executive to join our team at Lakshmi North East Solutions. The ideal candidate will have excellent sales skills and the ability to work in a fast-paced environment. Roles and Responsibility Develop and execute sales strategies to achieve business objectives. Build and maintain strong relationships with clients and identify new business opportunities. Conduct market research and analyze industry trends. Collaborate with cross-functional teams to drive sales growth. Provide exceptional customer service and support. Meet or exceed monthly and quarterly sales targets. Disclaimer: This job description has been sourced from a public d...

We are looking for a highly skilled and experienced Sales Manager to join our team at Lakshmi North East Solutions. The ideal candidate will have a strong background in sales management and a proven track record of success. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet or exceed sales targets. Build and maintain strong relationships with clients and customers. Conduct market research and analyze industry trends to identify new business opportunities. Collaborate with cross-functional teams to drive business growth. Provide coaching and training to sales team members to enhance th...

We are looking for a highly motivated and experienced Marketing Executive to join our team in Meghalaya. The ideal candidate will have 2 to 5 years of experience in marketing and a strong background in developing effective marketing strategies. Roles and Responsibility Develop and implement comprehensive marketing plans to achieve business objectives. Conduct market research and analyze consumer behavior to identify trends and opportunities. Collaborate with cross-functional teams to launch new products and services. Manage and maintain relationships with key stakeholders, including customers and partners. Create and execute social media campaigns to increase brand awareness. Monitor and rep...

We are looking for a highly skilled and experienced Delivery Boy to join our team at Seven Consultancy. The ideal candidate will have excellent delivery skills and be able to work efficiently in a fast-paced environment. Roles and Responsibility Deliver packages to customers in a timely and professional manner. Ensure accurate tracking of deliveries and maintain high customer satisfaction. Collaborate with the logistics team for smooth delivery operations. Handle customer complaints and issues professionally. Maintain a clean and organized vehicle for deliveries. Follow traffic rules and regulations while driving. Disclaimer: This job description has been sourced from a public domain and may...

We are looking for a skilled Cafe Manager to join our team at Job24by7. The ideal candidate will have a strong background in managing daily cafe operations and providing excellent customer service. Roles and Responsibility Manage and supervise staff to ensure efficient service delivery. Maintain high standards of food quality, presentation, and safety. Develop and implement effective marketing strategies to increase sales. Handle customer complaints and feedback professionally. Ensure compliance with health and safety regulations. Coordinate with other departments for seamless service delivery. Disclaimer: This job description has been sourced from a public domain and may have been modified ...

Handle Customer Visit & visit at customer end to attend quality issue coordinate with customer & cooperate for any CSR/issue,& close the issue. analyze the customer reported issue & make CAPA/8D/5W1H for the same as per customer requirment. Required Candidate profile Gud Exp in Customer Handling Reporting and documentation Participate in program reviews Gud in CAPA,8D Report & 5WIH Analysis Hands of Exp in PPT & Excel Should have 2 Wheeler to visit customer

Job description We have a walk in interview, on Tomorrow (22nd November ) at -Theobroma Outlet- M-22, Ground Floor, M Block, Market, Block M, Greater Kailash II, Delhi 110048 Looking for Outlet Managers/Shift Manager/Associate To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operations time. To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, and AC temperature at the commen...

Srujana Enterprises is looking for Key Account Manager to join our dynamic team and embark on a rewarding career journey A Key Account Manager (KAM) is responsible for:1 Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty 2 Identifying new business opportunities 3 Negotiating contracts and agreements with key customers 4 Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met 5 Monitoring and analyzing customer feedback to identify areas of improvement 6 Managing and resolving customer complaints and issues 7 Staying up-to-date with industry trends, competition and market cha...

Platinum Relationship Manager - Business Banking KRAs Develops new and expands existing High Net worth Customer relationships for liabilities (CA driven) and commercial assets Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy. Cross-sells bank products to existing set of branch customers, which are mapped Informs customers of new products or product enhancements further to expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other pr...

Breathe ESG is looking for ESG Solutions Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a...