4919 Customer Complaints Jobs - Page 28

1) Job Purpose: Formulate, execute & monitor the sales plan for the territory in order to maximize Market Share, Net Realization & Customer Satisfaction. 2) Key Result Areas/Accountabilities: Key Result Areas/Accountabilities Supporting Actions Accountability: Develop and execute sales plans in the territory in order to ensure achievement of sales and market share targets and net realizations as per the plan. Interact with customers and understand their process & needs. Negotiate and finalize orders in consultation with product head. Follow up with factory for timely execution of orders. Provide market feedback to regional product manager. Establish effective customer relationships with a vi...

Job Purpose Job Purpose Description To assess the quality of Billets from time to time to ensure right quality received from the supplier. To develop a quality culture through continual improvements and team working. Analyze reasons for external and internal and initiate, monitor and implement corrective actions, to prevent recurrence Ensure guidelines are followed in the case of products where special testing is required to satisfy the customer Liaison with external agencies for third party inspections. Initiate action plans to reduce customer complaints, sales return and internal rejection. Identify and train employees on any special needs identified for effective working of the systems to...

Key Result Areas Supporting Actions Manage the painting services portfolio with the organizational vision and goals to create value for the business Create and drive awareness of the various services on ground by BTL activations. Develop the business with respect to booked number of sites & value from leads. Build processes and drive activities to improve Customer Referral Contribution. Conduct periodic analysis of ratios such as the Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for their continuous improvement. Liaison with the Zonal Head for sales level initiatives. Manage and drive the Service Delivery to ensure exceptional Consumer Exp...

1) Job Purpose: Formulate, execute & monitor the sales plan for the territory in order to maximize Market Share, Net Realization & Customer Satisfaction. 2) Key Result Areas/Accountabilities: Key Result Areas/Accountabilities Supporting Actions Accountability: Develop and execute sales plans in the territory in order to ensure achievement of sales and market share targets and net realizations as per the plan. Interact with customers and understand their process & needs. Negotiate and finalize orders in consultation with product head. Follow up with factory for timely execution of orders. Provide market feedback to regional product manager. Establish effective customer relationships with a vi...

Ensure Cost Control for the FY and manage operational loss Handle customer Complaints and ensure adherence to prescribed TAT for customer centric clear transactions (non rejection cases) Ensure Error-free compliance of transactions and processing of retail forex transactions as well as SWIFT payments Implement Automation of Processes Ensure Reduction in number of audit irregularities & timely rectification and prompt reconciliation of GL heads Qualifications Graduate/ MBA preferred Additional Certificate course related to Banking sector 03 to 10 years of Work Experience Role Proficiencies Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communicati...

As a Quality Inspector you are responsible for the quality of all diagnosis and repairs carried out on vehicles. You accompany Service Advisor in understanding critical product problems and diagnose the problem with the help of diagnostic tools and road tests. You ensure that all customer concerns, requirements are well processed and well addressed as per standards and ensure service quality by performing final inspection of every vehicle after completion of necessary work. You are key person in identification of root cause of repeat repairs and implement suitable countermeasures with Job Controller to improve service quality and consequently the \u2018Customer Satisfaction\u2019. Requiremen...

Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness Acquire new affluent clients and increase the customer base Work closely with other businesses to provide NRI customers with seamless access to NR products Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience Track customer complaints/queries and ensure a high level of customer sat...

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes Handle personalized service requests from customers across segments Generate and deliver timely business MIS reports Ensure strict compliance with audit, regulatory, and internal banking policies Coordinate with CPC/RPC/Investment ...

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated ...

To understand project progress, technology and engineering designs in a short period and lead project execution. To achieve accurate and OTIF dispatches and ensure zero packaging and dispatch related customer complaints. Job Challenges: Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 1.Commissioning of Packaging Facility Safe and timely commissioning of -PEB Building for Packaging and warehouse areas -FG Storage Silos -Automated Packaging Machines -Product transport conveyors through effective collaboration with Silo package vendor, Packaging machines vendors, construction contractor and internal stakeholders. 50% KRA2 2.Commissioni...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen client...

Sales Executive - Karnal Job Description you're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. About Us Huggies . Kleenex . Cottonelle . Scott . Kotex . Poise . Depend . Kimberly-Clark Professional . You already know our legendary brands and so does the rest of the world. In fact, millions of people use ...

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial we'llbeing and sustainability of our millions of customers. About the Role The role is responsible for Managing the team responsible for managing a Team of around 15 staff who works for Customer Settlements function . Motivating the team to deliver on the service levels, meet or exceed productivity and quality targets through accurate capacity planning and monitoring of service/productivity levels throughout each day. Ensuring optimal performance by staff members through we'll designed training, development plan and developing continuous improvement initiatives. Manag...

Lead and manage the Quality team to ensure product and process compliance. Implement and maintain QMS as per ISO 9001 / IATF 16949 standards. Drive APQP, PPAP, FMEA, and control plans for OEM projects. Handle customer quality interactions, audits, and 8D problem-solving. Oversee incoming, in-process, and final inspection activities. Lead root cause analysis and corrective action initiatives to reduce defects. Manage supplier quality performance and audits. Monitor key metrics such as PPM, rejection rate, and customer complaints. Promote a culture of continuous improvement across the production line. Qualifications: B.E./B.Tech in Electrical, Electronics, or Mechanical Engineering. Minimum 6+...

Ensure accurate and timely reporting of test results on samples that are fit for examination Ensuring all the required reports are delivered as per the TAT. Support Internal and external client s scientific needs Ensure the laboratory develops and uses a quality system approach to laboratory testing to provide accurate and reliable tests results, Involve QA Assessments Ensure safety measures such as Physical, Chemical and Biological Hazards are followed to ensure safe environment for employees. Interpret results and provide diagnostic information to physicians and medical professionals to guide patient treatment. KOL Connects Engage in clinical research to advance the field of pathology and ...

Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness Acquire new affluent clients and increase the customer base Work closely with other businesses to provide NRI customers with seamless access to NR products Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience Track customer complaints/queries and ensure a high level of customer sat...

Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction

Deal with customer queries and ensure appropriate resolution is offered to be able to manage customer experience and NPS (Net Promoter Score) Handle customer requests with the support of clearly defined scripts and processes. Adhere to the Service Level Agreements specified by the client / process and ensure adherence to time schedules. May have the authority to release and verify funds across a variety of systems used by the department. Deal with customers and may be required to identify, log and escalate complaints and resolve queries by tracking them internally and escalate upwards if necessary. Responsible for the management of own daily workload, to ensure telephone enquiries / queries ...

Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking Cross sells bank products to existing set of Corp Sal customers which are mapped Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts Penetration of group/family account of the existi...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assetsEnsure high levels of customer service and adherence to bank policiesCross-sell a wide range of banking products to deepen client e...

We are seeking a highly motivated and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have a strong understanding of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service. Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and compliance with bank policies Cross-sell a wide range of banking products ...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen client...

Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deteriorat...

Drive sales of company s lab chemical products per assigned targets in large and mid-scale Industrial and other customer segments where such products are used for research, application, or other business purposes. Develop and grow the commercial relationships with assigned customers and work towards increasing the wallet size with existing and newly acquired customers over time. Work in close collaboration with business development team to review sales pipeline to drive new business opportunities for commercial success. Update customer data from time to time in CRM, submit activity and results reports, such as daily call reports, weekly work plans, monthly and annual account analysis. Manage...

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers. The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting. The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes. Handle personalized service requests from customers across segmentsGenerate and deliver timely business MIS reportsEnsure strict compliance with audit, regulatory, and internal banking policies Coordinate with CPC/RPC/Investment...