4947 Customer Complaints Jobs - Page 32

We are looking for a passionate Home Furnishing Consultant who is enthusiastic about home furnishing, retail, and interior design. You thrive in a fast-paced environment and are motivated by improving people s lives at home through creative and functional furnishing solutions. You enjoy working in a team, generating innovative ideas, and engaging with customers to provide an exceptional shopping experience. You have: A strong understanding of home furnishing trends, interior design, and the IKEA way of presenting products. Broad knowledge of IKEA s product range, store communication, and mechanical sales system. Experience in identifying opportunities for cross-selling, upselling, and add-on...

We are seeking a dynamic and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets The ideal candidate will have strong knowledge of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience Acquire and expand relationships with High Net Worth individua...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen client...

We are seeking a dynamic and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets The ideal candidate will have strong knowledge of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience Acquire and expand relationships with High Net Worth individua...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products. The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service. Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen cli...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products. The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service. Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen cli...

Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deteriorat...

Leads or participates in regular reviews (with a quality focus) with relevant departments and teams (local and global) to improve business performance and consolidate customer feedback Ensures KPIs are established and monitored to meet the business targets Identifies opportunities to continually improve business performance supporting the continuous improvement efforts Maintains accurate and relevant reporting or documentation as required to include inspection reports and documenatations, central reports, customer reports, department reports, quality documents, templates and business presentations Identifies and anticipates business risks Manages through local register, host, lead or partici...

We are looking for a proactive and detail-oriented Branch Operations Manager to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences Oversee day-to-day branch operations, ensuring smooth and efficient functioning Ensure strict adherence to bank policies, audit standards, and regulatory requirements Authorize and verify system inputs for customer transactions and service requests (SO...

Sr. Customer Quality Engineer Who having experience of Mahindra customer handling Customer complaints handling Customer quality Call at 9818040604 55k 5Yrs Note- Whos already working as a Sr. Engineer

Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in professional manner Provide accurate information about products/ Service Job Location - Chennai HR Poojitha - 9381602585 Required Candidate profile Qualification - Any Degree ( 2023, 2024, 2025) Mode Of Work - Work From Office Only Male and Female Candidates can Apply

Role & responsibilities Build strong customer relationships through engagement and timely query resolution. Provide regular project updates to customers and ensure they stay informed. Encourage customer referrals by offering incentives and privileges. Collect and publish customer testimonials on websites and property-related portals. Handle customer escalations and ensure timely resolution. Enhance customer service policies and strategies for enhanced service delivery. Handle post-booking queries, allotment letters, agreements, and processing cancellations. Coordinate with the legal team to ensure seamless documentation and compliance. Work with the technical/site teams to facilitate a smoot...

Note: Only candidates with real estate experience are eligible to apply Role & responsibilities Build strong customer relationships through engagement and timely query resolution. Provide regular project updates to customers and ensure they stay informed. Encourage customer referrals by offering incentives and privileges. Collect and publish customer testimonials on websites and property-related portals. Handle customer escalations and ensure timely resolution. Enhance customer service policies and strategies for enhanced service delivery. Handle post-booking queries, allotment letters, agreements, and processing cancellations. Coordinate with the legal team to ensure seamless documentation ...

Urgent Hiring for Customer Service Representative Candidate Eligibility Criteria: Exp- 06 months -4+ years(International Voice Process experience required) Salary - As per industry standards Shift : Night shift Location : Mohali Sector 83. Education: Any Graduate Experience: Minimum 1 year in an Inbound Offshore Process(International Process exp) Communication: Minimum B2 level English communication skills (Voice evaluation assessment) Work Environment: Willingness to work in rotational night shifts within a 24/7 operations setup. Interview would be Face to Face at Mohali Office. Job Responsibilities: The Inbound Contacts Representative to represent the company by addressing incoming telepho...

Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: Customer Experience: Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. Operational Excellence: Implement process improvements and best practices to enhance team pr...

We are looking for a Customer Service Agent who can handle Customer Queries and Technicians in Australian Shift for a Home Lift . Role: Customer Service - Lift product Work Location : Neelankarai Shift Timing : 4:00 AM (Morning) - 2:00 PM (Afternoon) Salary Package : As Per Norms Roles & Responsibilities : Fresher to 7 years of experience Excellent communication skills in English Good relationship management and networking skills Pleasing personality with the ability to understand client needs and also execute the same Well versed in MS Office- Excel/Word/PowerPoint Maintain a positive attitude focused on customer satisfaction Perks and Benefits: Excellent salary package. Training and full s...

- Answer incoming calls and respond to customer's emails. - Management and resolve customer complaints. - Lead allocation to the Sales Teams - Identify and Resolve issues of existing candidates - Rotational Shift including UK Shift. Required Candidate profile - Good English communication skills - Email writing skills to customers - Comfortable with Rotational Week Off - Have minimum 1yr international customer support process experience Perks and benefits 6 days working & Rotational Shift

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Key Result Areas Supporting Actions Manage the painting services portfolio with the organizational vision and goals to create value for the business Create and drive awareness of the various services on ground by BTL activations. Develop the business with respect to booked number of sites & value from leads. Build processes and drive activities to improve Customer Referral Contribution. Conduct periodic analysis of ratios such as the Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for their continuous improvement. Liaison with the Zonal Head for sales level initiatives. Manage and drive the Service Delivery to ensure exceptional Consumer Exp...

S. No Goal Key Result Area Actions / Deployment 1 Business Growth & Sales Manage the Services Portfolio to create value for the Business Develop the Business with respect to Booked Number of Sites & Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business. Analyse Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for improvement Liaison with the ASM for sales level initiatives. Ensure local lead generation - 35% 2 Service Delivery Create exceptional Consumer Experience - end to end painting service Painter experience Site Evaluation Audit of pr...

S. No Goal Key Result Area Actions / Deployment 1 Business Growth & Sales Manage the Services Portfolio to create value for the Business Develop the Business with respect to Booked Number of Sites & Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business. Analyse Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for improvement Liaison with the ASM for sales level initiatives. Ensure local lead generation - 35% 2 Service Delivery Create exceptional Consumer Experience - end to end painting service Painter experience Site Evaluation Audit of pr...

S. No Goal Key Result Area Actions / Deployment 1 Business Growth & Sales Manage the Services Portfolio to create value for the Business Develop the Business with respect to Booked Number of Sites & Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business. Analyse Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for improvement Liaison with the ASM for sales level initiatives. Ensure local lead generation - 35% 2 Service Delivery Create exceptional Consumer Experience - end to end painting service Painter experience Site Evaluation Audit of pr...

1 Business Growth Sales Manage the Services Portfolio to create value for the Business Develop the Business with respect to Booked Number of Sites Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business. Analyse Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for improvement Liaison with the ASM for sales level initiatives. Ensure local lead generation - 35% 2 Service Delivery Create exceptional Consumer Experience - end to end painting service Painter experience Site Evaluation Audit of prepainting WIP sites - 30% of booked sites. Regular S...

Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer ...

1 Business Growth Sales Manage the Services Portfolio to create value for the Business Develop the Business with respect to Booked Number of Sites Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business. Analyse Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for improvement Liaison with the ASM for sales level initiatives. Ensure local lead generation - 35% 2 Service Delivery Create exceptional Consumer Experience - end to end painting service Painter experience Site Evaluation Audit of prepainting WIP sites - 30% of booked sites. Regular S...