5823 Customer Complaints Jobs - Page 34

Aster Medcity is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy...

Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deteriorat...

We are seeking a dynamic and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have strong knowledge of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service. This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience. Acquire and expand relationships with High Net Worth indiv...

Job Description Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. - Ensures high levels of customer service orientation and application of bank policy. - Cross sells existing bank products to customers. - Informs customers of new products or product enhancements to further expand the banking relationship. - Plans and conducts special sales initiatives and events for prospective and existing clients. - Coordinates with other group companies to provide seamless access to other products. - Maintains complete relationship record for assigned customer accounts. - Tracks customer complaints/queries and turnaround times for customer satis...

Elite Relationship Manager Develops new and expands existing Customer relationships for liabilities (CA driven) and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfactio...

We are seeking a dynamic and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have strong knowledge of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service. This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience. Acquire and expand relationships with High Net Worth indiv...

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for delivering on business metrics...

We are looking for a dynamic and self-motivated Platinum Relationship Manager to manage and grow relationships with High Net Worth (HNW) customers. This role involves offering personalized banking solutions across liabilities, commercial assets, and investment products, while ensuring superior customer service and compliance with bank policies. The ideal candidate will be a go-getter with strong ficial acumen and a passion for relationship management. Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Deliver high levels of customer service while ensuring adherence to bank policies Cross-sell a wide range of banking products to deepen client ...

Hiring for an Australian Insurance customer support team. Motor, Property & Casualty Insurance process which has variations as in claims, recoveries, settlements Need good communication skill Graduation is mandatory 1+ year International Voice Required Candidate profile Shifts - AUS - 3am to 12pm – Fix shift, Sat-Sun fix off Salary - upto 450000 LPA + upto 5700 pm incentives Interested candidates call Sameer 9289249121 or Tanu 9211085328 Perks and benefits Monthly incentives upto Rs. 5700

WBO RFRC - Trade Initiator - ORM INTERNAL USAGE No of Vacancies - Reports to WBO: RFRC - Portfolio Manager Is a Team leader - Team Size - Grade Officer / AM Business WBO_TFO Department RFRC Sub - Department - Location Airoli/Hyderabad/Kolkata/Noida About Department The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to ficially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) Retail Forex & Remittances Center handles the Retail ORM/Retail IRM/Corporate Card/TCDC Remi...

WBO TFC - Trade Initiator - IMPORT INTERNAL USAGE No of Vacancies - Reports to WBO: TFC -Portfolio Manager or WBO TFC - Trade Specialist Is a Team leader - Team Size - Grade Officer / AM Business WBO_TFO Department TFC Sub - Department Location Airoli/Hyderabad/Kolkata/Noida About Department The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to ficially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) Trade Fice Center handles the imports & exports transactions such...

WBO TFC - Trade Initiator - EXPORT INTERNAL USAGE No of Vacancies - Reports to WBO: TFC -Portfolio Manager or WBO TFC - Trade Specialist Is a Team leader - Team Size - Grade Officer / AM Business WBO_TFO Department TFC Sub - Department Location Airoli/Hyderabad/Kolkata/Noida About Department The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to ficially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) Trade Fice Center handles the imports & exports transactions such...

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR VOICE PROCESS @IMMEDIATE JOINING SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experi...

WBO:CCPH Group Head INTERNAL USAGE No of Vacancies Reports to CCPH Head Is a Team leader Y/N Team Size 140 Grade Vice President / Dy Vice President Business Corporate Center Department Wholesale Banking Operations Sub - Department Location Airoli About Wholesale Banking Operations The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to ficially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) About Role Group Head is responsible for supervising and monitoring the day ...

RO:Service Recovery - Team Member - Escalation desk We are looking for an experienced candidate with strong banking background and well versed with branch banking / RBI / Regulatory guidelines The job entails attending customer complaints received from Banking Ombudsman, RBI, NCH, CPGRAM, Govt bodies, SEBI etc Having thorough knowledge of Liability products, Credit card and Loans The core job will be adherance to RBI guidelines, submitting timely response to customer and regulator, liasoning with RNOs , branches and various units 1 To resolve the complaints by referring them to various units like branches, RAC centres, product teams etc 2 To provide complete and quality response to customer ...

As a CHUB team member you will be responsible for the following roles and responsibilities Job Description : - Review of CHUB BRD - BRD submitted by business needs to be reviewed and take corrective action Under the need of SMS / Email / Whatsapp as per system event Manage end-to-end delivery right from the BRD stage to UAT handover and final sign off before go live Ensure continuous follow up is done with CHUB IT team and provide timely status to business teams Publish weekly updates with timelines for all projects Assist business teams in resolving issues faced during UAT, be associated with the issue resolution until this is resolved by demonstrating ownership Ensure business go-live time...

About Retail Lending Department The Retail Lending Department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised They are also responsible for handling of escalations They are responsible for addressing all customer service requests and closure in time...

JOB TITLE: Network Engineer-Service Delivery LOCATION: Chennai, Coimbatore, Madurai SALARY: Up to 4LPA + Incentives GENDER: Male MUST HAVE: Proper Documents / Bike with License INTERVIEW MODE: Direct Walk-in Warm Regards, Prabhakaran 9025860361 Required Candidate profile Responsible for 100% customer Service and maintenance of network element on field in the designated area

Role & responsibilities Ensuring all the material at incoming verification and prepare inspection report. Ensure understand the drawings, Standards and procedure of QMS. Customer Complaints/Returns - Part Analysis Communication & Stratification. Preparation of VCS & Quality alerts & communicate to the respective lines. Verification of set-up Inspection / Inprocess Inspection / Final Inspection. Portal updation - QDH / AQI / FQI / FIR / LIR / CPK. Layout Inspection report , Process Audit / Product Audit Incoming Inspection / Sample Inspection / Test Reports, Inprocess Rejection monitoring. Instrument, Gauges & Fixtures Calibration Monitoring. Control plan - Process Sustenance Audit Awareness ...

SUMMARY Hiring freshers and experience for Customer Support Representative at Kolkata, Salary flat 3LPA Only Kolkata candidates can apply. Responsibilities: Handling incoming calls and responding to customer emails Resolving customer complaints and issues Assisting customers with product information and placing orders Identifying and escalating issues to supervisors Providing exceptional customer service and support Requirements Undergraduate or Graduates can apply B.Ed and MBA are not eligible Excellent communication skills in English Ability to work in different time zones and flexible with shifts Familiarity with customer service principles and practices Shift: US Shift (evening & night s...

A Territory Service Manager in the car service industry is primarily responsible for overseeing after-sales service operations within a specific geographic territory, managing dealer performance, ensuring high customer satisfaction, and driving service business growth . Roles and Responsibilities Manage after sales service operations, ensuring customer satisfaction index improvement through effective warranty handling and complaint management. Oversee field service activities, including scheduling, execution, and quality control to meet TAT targets. Develop and implement strategies for improving CSI scores by enhancing overall service delivery. Collaborate with cross-functional teams to reso...

Leading the QMS of the entire Mfg. process of Machining, Boring, Grinding, Drilling, Surface preparation, Coating Preparing Control Plan in with Operations Internal & external Audits, CAPA Customer's interaction & Quality Delivery Function as MR Required Candidate profile Degree/ Diploma in Mech, Industrial/Production, having Machining through CNC/VMC/HMC/VTL Ensure Poka Yoke Handling team Cost of Quality, Internal & external Audits Waste reduction methodologies Perks and benefits Canteen Flat rental School nearby Pool car Nasta

PMRole & responsibilities Experience : Minimum 6 months in a customer support or related role Languages : Must be fluent in Hindi and English Job Description We are looking for a skilled Customer Service Representative to provide outstanding support and promote customer satisfaction throughout the organization. The goal is to enhance customer loyalty, ensure a smooth service experience, and meet or exceed customer expectations. Roles and Responsibilities Handle customer complaints and provide appropriate solutions within specified time limits. Identify and assess customer needs to achieve satisfaction. Build and maintain strong relationships and trust with customer accounts. Manage large vol...

Hiring for Multiple BPO Processes Immediate Joiners! Hello Job Seekers, Were back with exciting BPO opportunities for Voice, Non-Voice, and Technical roles! Openings for: Travel Process (Voice/Customer Support) Customer Service (Voice Process) Inbound/Outbound Calling Chat / Blended Process (Non-Voice) Email & Chat Support (No calling) Medical / Healthcare Billing Process – Back Office / Semi-Voice Banking Process / Bank Payroll – Customer Assistance / Verification Technical / IT Support – Ideal for candidates wanting IT domain exposure Requirements: HSC / Graduate – Freshers & Experienced both can apply Excellent English communication skills (spoken & written) Willingness to work in rotatio...

Position Description - New Product Development Safe Launch - Good Knowledge of Drawing, 5 Core tools, GD &T, PPAP - Process knowledge of Casting, Assembly, Machining & Painting - Customer New Model Requirements, performing new product testing requirements & documents submission. Detailed scope of Responsibilities The main area of job responsibilities is defined as follows: - -NPD (HMSI, HCIL) (Technology-Casting/Moulding/Machining/Plating etc) -Achieving NPD KPIs - Understanding of Layout inspection -Participate in Morning meeting within CQC team, discuss & communicate about last day problems point, new work added to concerned sections. - Making of new product development documents. - NPD • ...