Strategic Priorities Drive alignment around key initiatives, ensuring focus on what truly moves the needle. Monitor execution, remove roadblocks, and ensure we deliver on our boldest bets. Cross-Functional Glue Act as a connective tissue between Marketing, Growth, CX, PR, Product, Engineering, and Business teams. Identify and resolve friction, address overlapping priorities, and own the gray areas that often get ignored. Program Management Leadership Partner with program managers to shape, align, and track OKRs. Simplify workflows, eliminate bottlenecks, and ensure swift execution. Stakeholder Communication Collaborate with the CTPO to prepare compelling communications—internal and external. Own executive updates, board presentations, and stakeholder narratives that are clear, credible, and results-driven. Special Projects Lead strategic, high-impact projects that require cross-functional execution and hands-on leadership. Think concept-to-launch and own delivery end-to-end. Why You? You’re a doer and a thinker. You bring the structure when things feel chaotic, and momentum when things stall. You’re a problem solver, a communicator, and a culture builder. You’ll Thrive If You Excel at aligning diverse stakeholders around a common vision. Navigate ambiguity with confidence and decisiveness. Have an eye for execution—turning abstract ideas into tangible results. Can lead through influence—not authority. What You Bring 5–8 years of experience in strategy, consulting, operations, or product. (Travel industry experience is a plus.) Proven track record of driving cross-functional outcomes in high-growth or dynamic environments. Exceptional communication skills—both written and verbal. A mindset of ownership—you chase outcomes, not tasks. Strong project/program management instincts—you don’t let things slip. Deep customer-first thinking—you think in cohorts, journeys, and long-term retention. Show more Show less

, Tripjack is hiring for Travel Consultant / Sr. Travel Consultant About the Role: The role involves booking air tickets, cancellations, refunds, B2B interaction with agents, and handling travel-related issues or emergencies. The ideal candidate must possess excellent communication skills, be detail-oriented, and have the ability to navigate multiple software systems. Experience or interest in working in a customer service role in the travel industry would be preferred. Excellent knowledge of GDS software like Amadeus, Galileo, & Sabre. Excellent communication skills, both verbal and written Good knowledge of either re-issue, refund, cancellation, or audit. Strong attention to detail and the ability to multitask Ability to work independently and in a team environment Excellent problem-solving skills and the ability to handle and resolve customer complaints Knowledge of online hotel booking systems. Handing hotel, flights, cruise booking, cancellations, and refunds. A bachelor's degree in hospitality, tourism, or a related field is preferred; however, other graduates with relevant experience and good communications skills could also apply. BPO experience is preferred but not mandatory. IATA certification is preferred but not mandatory. Location: Mumbai (lower Parel/Currey Road), Bangalore, Kolkata, Delhi,Chennai Minimum: :2 years of experience Salary: Best in market standards. If you are interested, send your resume to mansi.kalap@tripjack.com or Contact 8657019930 as your What is App number.

About Tripjack TripJack is one of the top travel companies in India, offering a comprehensive range of services including flights, hotels, and cruises, and specializing in corporate travel. TripJack is founded on the principles of innovation, extensive connectivity, and deep-seated trust, enabling it to effectively serve a vast network of partners and customers in the travel industry. With notable partnerships and an expansive portfolio, TripJack is dedicated to redefining travel experiences through innovation and exceptional service, recognized as a leader in the travel industry with numerous awards. Market Development Manager – Hotels (West) Location: Mumbai Department: Hotel Reports to: Vice President -Hotel Strategy Type: Full-Time Individual Contributor (IC) role KRA’s 1 Hotels Business Development And Growth Work closely with Regional Sales Head to growth Hotels business in the region  Analyze market / TripJack sales data to identify high potential agents (existing or new)  Align PJP with sales team PJP to visit high potential agents – grow wallet share of Hotels business in the existing agents AND pitch & acquire new high-potential agents (~2-3 weeks in a month)  Work closely with sales & other functions to drive conversion of bulk queries in the region  Gather market intelligence in terms of key accounts / high potential agents  Track and analyze Hotels sales KPIs – GMV, booking trends and support hotel growth strategy initiatives  Provide specific insights to improve overall Hotels product / offering through competition benchmarks, feedback from sales team and agents (voice of agents) to ensure it aligns with market needs Sales team product training and support: Be the advocate of Hotels business in the region  Conduct regular sessions with the sales team to train and handhold them on Hotels product  Coordinate with sales teams to resolve product-related queries and ensure timely resolution of issues related to hotel content, pricing, and availability  Disseminate knowledge around new offerings & launches, platform features on regular basis  Cross-functional Collaboration - Liaise with supply, marketing, product, and operations teams to streamline hotel offering and align with business priorities Marketing and Campaigns:  Support planning & execution of hotel-specific sales campaigns / roadshows  Drive awareness and track effectiveness of marketing campaigns, promotions and associated collaterals, both within the sales team and the agent fraternity  Provide inputs from time to time to design and roll out marketing campaigns Show more Show less

Software Developer Location: Delhi Department: Technical Type: Full-Time Qualification: B. Tech Role Overview We are seeking a skilled and passionate Software Development Engineer (SDE 2 ) to join our growing tech team. The ideal candidate will have strong expertise in building scalable and high-performance systems, a deep understanding of software development principles, and a collaborative mindset to solve complex technical challenges. Key Responsibilities Design, develop, and maintain server-side architecture and backend logic for web/mobile applications. Develop RESTful APIs and services that can support multiple products and services. Collaborate with frontend engineers to ensure seamless integration between the backend and frontend. Write clean, efficient, and well-documented code following industry best practices. Optimize backend performance to ensure high availability and scalability. Work with databases (SQL/NoSQL) to ensure data integrity, security, and performance. Debug and troubleshoot issues, ensuring minimal downtime and rapid resolution. Participate in code reviews and contribute to improving code quality and team processes. Stay up-to-date with new backend development trends and technologies to continuously improve the backend architecture. Required Skills & Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field. 4-6 years backend development experience, preferably in product-based companies. Strong proficiency in one or more backend programming languages such as Java, Python, Node.js, Go, or Ruby. Hands-on experience with RESTful APIs and microservices architecture. Solid understanding of databases such as MySQL, PostgreSQL, MongoDB, or similar. Familiarity with cloud platforms like AWS, Azure, or Google Cloud. Experience with version control systems like Git. Knowledge of CI/CD pipelines and automated deployment tools is a plus. Understanding of containerization and orchestration tools like Docker and Kubernetes. Strong problem-solving and analytical skills with attention to detail. Excellent communication skills and ability to work in a collaborative environment. Show more Show less

Tripjack is Hiring! Position: Area Sales Manager Locations: Gurgaon & Lucknow About the Role: We are looking for dynamic and result-driven Area Sales Managers to join our growing team! In this role, you will drive B2B sales growth, build long-term client relationships, and play a pivotal part in achieving revenue goals. Key Responsibilities: Develop and implement strategic sales plans to expand Tripjacks corporate client base. Build and maintain strong relationships with clients by understanding their travel needs and offering customized solutions. Monitor and report on sales performance, pipeline, and forecasts, providing actionable insights to leadership. What We’re Looking For: Experience: 2–7 years in sales, preferably in the travel industry or a related field. Education: Bachelor’s degree in Business, Marketing, or related field (MBA preferred). Skills: Excellent negotiation and communication skills Proven ability to meet/exceed sales target Ability to work independently and collaboratively Compensation: Best in industry salary Attractive performance-based incentives Ready to join a fast-paced and growing team? Send your resume to: mansi.kalap@tripjack.com

Tripjack is Hiring! Position: Area Sales Manager Locations: Amritsar & Jalandhar About the Role: We are looking for dynamic and result-driven Area Sales Managers to join our growing team! In this role, you will drive B2B sales growth, build long-term client relationships, and play a pivotal part in achieving revenue goals. Key Responsibilities: Develop and implement strategic sales plans to expand Tripjacks client base. Build and maintain strong relationships with clients by understanding their travel needs and offering customized solutions. Monitor and report on sales performance, pipeline, and forecasts, providing actionable insights to leadership. What Were Looking For: Experience: 27 years in sales, preferably in the travel industry or a related field. Education: Bachelors degree in Business, Marketing, or related field (MBA preferred). Skills: Excellent negotiation and communication skills Proven ability to meet/exceed sales target Ability to work independently and collaboratively Compensation & Perks: Competitive industry salary Attractive incentives + Variable pay Travel allowance Ready to join a fast-paced and growing team? Send your resume to: mansi.kalap@tripjack.com

Key Responsibilities 3rd party Supply Management: Collaborate with the product, tech and operations teams to ensure superior supplier performance. Data Analysis: Utilize data-driven insights to identify trends, patterns, and opportunities for improvement in the performance of hotel suppliers. Analyze key performance indicators (KPIs) to measure and track supply performance. Oversee revenue management strategy for 3rd party hotel supply with an objective to optimize margins through effective mark-up management without affecting booking conversion. Perform daily rate comparisons to understand pricing gaps Conduct daily analysis to identify performance gaps and avoid revenue loss PLB Management: Track performance of suppliers offering PLBs to ensure achievement of top slabs. Ensure any gaps to achievement are identified and actioned. On-boarding new suppliers: Collaborate with the product and tech teams to ensure new suppliers are made live seamlessly. Ensure ops and finance briefings are completed in a timely manner. Market Research: Stay up-to-date with industry trends, competitors' offerings, and market dynamics to identify potential opportunities and challenges in the supply chain. Ensure all related systems and MIS required to deliver KPIs are included in the tech road maps. Provide detailed requirements for the same to product team. Conduct monthly and quarterly performance reviews with both suppliers and management and develop a strategic and tactical action plan. Conduct regular analysis of the current suppliers and identify gaps in supply. Also identify potential new suppliers to improve depth and breadth of 3rd party supply. Analyze historical data and demand patterns to forecast future demand accurately. Supplier Relationship Management: Cultivate and maintain strong relationships with suppliers, negotiating contracts and terms to ensure competitive pricing and reliable service levels. Reporting: Prepare regular reports and presentations for management to communicate supply chain performance, challenges, and improvement initiatives. Show more Show less

Role Overview As a Hotel Supply Acquisition Specialist , you will be responsible for identifying, pitching, and onboarding hotel partners across regions to expand TripJack’s accommodation inventory. Your role will directly impact product depth, competitiveness, and user experience on our platform. Key Responsibilities Identify potential hotel partners (independent properties, chains, boutique hotels) in assigned regions or segments. Pitch TripJack’s value proposition and onboard hotels onto the platform through effective negotiation and collaboration. Establish competitive commercial agreements (rates, inventory, promotions, commission structures). Develop strong relationships with hotel partners to drive ongoing collaboration and loyalty. Ensure seamless onboarding: rate loading, contract execution, content accuracy, and platform integration. Monitor hotel partner performance: rate competitiveness, conversion, availability, and reviews. Collaborate with internal teams (product, content, pricing, operations) to optimize hotel listings and resolve partner issues. Track acquisition targets and provide market insights to drive strategic supply growth. Show more Show less

About Tripjack TripJack is one of the top travel companies in India, offering a comprehensive range of services including flights, hotels, and cruises, and specializing in corporate and MICE travel. TripJack is founded on the principles of innovation, extensive connectivity, and deep-seated trust, enabling it to effectively serve a vast network of partners and customers in the travel industry. With notable partnerships and an expansive portfolio, TripJack is dedicated to redefining travel experiences through innovation and exceptional service, recognized as a leader in the travel industry with numerous awards. Hotel Operation Executive Location: Mumbai Department: Hotel Operations Reports to: Head of Hotel Operations Type: Full-Time Key Responsibilities Handle incoming and outgoing travel agents/ suppliers/ internal calls. Handle email communication with travel agents/ suppliers/ internal staff Help Travel agent/ internal staff for booking-related queries, amendments and escalations. Provide technical support to travel agents and resolve operational issues. Thorough understanding of the portal for the hotel product and ancillary services. Coordinate with suppliers for Confirmation, amendments, complaints, escalations. Negotiate best terms with suppliers for agent escalation cases. Handling pending/ failed bookings and ensuring conversions. Provide best-in-class quantitative and qualitative service to travel agents. Other potential work engagements as decided by the Company. Required Qualifications 3-4 years of operations experience in the travel distribution industry. Bachelor's degree or equivalent qualification is desirable. Prior experience in the travel industry, especially in operations or customer care roles. Preferred Skills Good communication skills (both verbal and written), with proficiency in English and Hindi. Ability to work across all shifts and days as needed. Excellent time management skills. Flexibility and adaptability to meet changing work demands. Strong attention to detail with exceptional follow-up skills. Proven customer service skills, particularly in resolving issues effectively. Creative problem-solving abilities to address operational challenges. Show more Show less

Key Responsibilities Lead the product development lifecycle from ideation to launch, including defining product vision, strategy, and goals. Conduct market research and competitive analysis to identify market trends, customer needs, and business opportunities. Define product requirements, features, and user stories based on market insights, customer feedback, and business objectives. Collaborate with engineering, design, and other stakeholders to prioritize features and develop product roadmaps. Drive the execution of product development sprints, manage backlogs, and track progress against timelines and milestones. Communicate product updates, progress, and roadmap plans to internal teams, executives, and key stakeholders. Analyze product performance metrics, user feedback, and market data to iterate on features and improve product usability and effectiveness. Lead cross-functional teams through the entire product lifecycle, ensuring timely delivery of high-quality products. Mentor and coach junior product team members, providing guidance and support in product management best practices. Track and analyze product performance metrics, identify areas for improvement, and iterate on the product based on data and user feedback. Stay up-to-date on industry trends and innovations in travel and B2B product management. Required Qualifications 8-15 years of experience in product management, with a proven track record of success in launching and scaling B2B products. Bachelor's degree in Computer Science, Engineering, Business, or a related field. An advanced degree (e.g., MBA) is a plus. Strong understanding of the product lifecycle from concept to execution. Excellent analytical and problem-solving skills. Strong understanding of Agile/Scrum methodologies and experience working in fast-paced, iterative product development environments. Experience in user research, user experience (UX) design, and product testing. Excellent communication, collaboration, and presentation skills. Ability to work independently and manage multiple priorities. Data-driven approach with a strong focus on user experience and business objectives. Exceptional analytical, problem-solving, and decision-making skills, with the ability to prioritize competing demands and drive results. Excellent communication, presentation, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels. Show more Show less

Job Responsibilities Oversee revenue management strategy for hotel supply including direct and third party with an objective to optimize margins through effective mark-up management without affecting booking conversion. Perform daily rate comparisons to understand pricing gaps Conduct daily analysis, strategy adjustments and reporting as pertaining to mark-up management. Perform competitive benchmark studies and follow market trends. Create and develop pricing strategies for each supply partner. Provide a weekly dynamic forecast of expected results, variances and budget comparisons. Analyze overall monthly hotel performance and provide the summary report with recommendations to improve long-term strategies. Ensure all related systems and MIS required to deliver KPIs are included in the tech road maps. Provide detailed requirements for the same to product team. Work in liaison with hotel supply and direct contracting departments as a team. Conduct quarterly performance reviews and develop a strategic and tactical action plan. Responsible for best practice standards including competitor analysis; market modeling; pricing control and new pricing concepts. Evaluate the performance of supply partners including direct contracted hotels and third party suppliers Analyze data related to customer behavior, booking trends, and market dynamics to identify opportunities for growth and improvement. Create reports, dashboards, and performance metrics using tools such as Excel, Power BI, Tableau, or similar. Conduct competitor and market research to stay abreast of industry trends. Present findings and recommendations to stakeholders in a clear and actionable manner. Show more Show less