Product Support Hdfc Bancassurance

2 - 6 years

4 - 8 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  1. Product Management & Support

    • Assist in onboarding and implementation of new insurance products across HDFC Bank branches.

    • Provide operational and technical support for existing bancassurance products.

    • Monitor product performance and highlight issues or improvement opportunities.

  2. Stakeholder Coordination

    • Act as a liaison between HDFC Bank, insurance partners, and internal teams.

    • Support branch staff with product-related queries, training, and documentation.

    • Ensure timely resolution of escalations from customers and partners.

  3. Compliance & Documentation

    • Ensure adherence to regulatory guidelines (IRDAI, RBI, etc.) and internal policies.

    • Maintain accurate product records, agreements, and compliance reports.

    • Support audits and regulatory inspections with required documentation.

  4. Customer Support

    • Assist in resolving customer complaints related to bancassurance products.

    • Provide guidance on claims processes, policy servicing, and product features.

    • Enhance customer experience by ensuring smooth product delivery.

  5. Data & Reporting

    • Track product performance metrics, sales reports, and operational KPIs.

    • Prepare MIS reports and dashboards for management review.

    • Analyze trends to support decision-making and product improvements.

 

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Bajaj Allianz General Insurance Company Limited logo
Bajaj Allianz General Insurance Company Limited

Insurance

Pune Maharastra

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