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7 - 10 years
6 - 10 Lacs
Noida
Work from Office
Roles and Responsibilities Develop and implement effective CRM strategies to drive business growth and improve customer satisfaction. Manage client relationships, ensuring timely resolution of issues and maintaining high levels of service quality. Analyze sales data to identify trends, opportunities, and areas for improvement in the sales process. Collaborate with cross-functional teams to develop targeted marketing campaigns that align with business objectives. Provide regular reporting on key performance indicators (KPIs) such as revenue growth, customer retention rates, etc. Desired Candidate Profile 7-10 years of experience in Client Relationship Management or a related field. Proven track record of developing successful CRM strategies that drive business results. Strong analytical skills with ability to interpret complex data sets and make informed decisions. Excellent communication skills with ability to build strong relationships with clients at all levels.
Posted 3 months ago
0 - 4 years
3 - 4 Lacs
Vadodara
Hybrid
Job Description: Role: Sales & Marketing Executive (Vadodara-Based) Key Responsibilities: - Lead Generation: Use Google Maps to identify and engage **local laundry businesses exclusively in Vadodara**. - CRM Management: Manage leads efficiently using Zoho CRM Bigin (training provided). - Market Research: Analyze the Vadodara market to identify growth opportunities and competitor trends. - Client Interaction: Build strong relationships via polished English communication (calls, emails, and field visits). - Collaborate: Partner with sales teams to convert leads into long-term clients. - Reporting: Track performance metrics and provide actionable insights to managers. What We Offer: 1. Competitive Salary Structure: - Starting in-hand salary of 25,000/month after a 1-month trial period. - Guaranteed 50% increase to 37,500/month after 1 year, contingent on meeting nominal targets. 2. Professional Development: - Hands-on training in Zoho CRM, advanced sales strategies, and market analytics. - Mentorship from industry experts to refine your sales acumen. 3. Growth & Perks: - Performance-based monthly incentives. - Travel allowances for field visits. - Accelerated career advancement for top performers. 4. Work Culture: Flexible schedule with a focus on work-life balance. Who Should Apply? - Candidates with 1–3 years of experience in sales/marketing (preferred industries: FMCG, B2B services, or retail). - Polished English communication skills (written and spoken) are mandatory; Gujarati/Hindi proficiency is a plus. - Tech-savvy with working knowledge of Excel, Google Suite, and CRM tools. - Self-driven professionals with a proven track record in client acquisition or relationship management. Perks: - Certificate of experience + recommendation letter for career growth. - Recognition programs for consistent high performers. Location: Vadodara-based role with fieldwork in the city.
Posted 3 months ago
2 - 5 years
2 - 5 Lacs
Bengaluru
Work from Office
Provide Zoho CRM support, resolve issues, and customize modules, workflows, and fields. Assist with integrations, monitor performance, conduct training, collaborate with UK teams, generate reports, and recommend improvements based on new features.
Posted 3 months ago
4 - 5 years
1 - 3 Lacs
Nagpur
Work from Office
We are looking for an experienced Customer Care Manager to lead and manage our customer service team at a leading Four Wheeler Showroom. It will be responsible for overseeing customer interactions, resolving inquiries. Required Candidate profile Lead and motivate the customer care team to provide high-quality service. Handle customer complaints and issues professionally, ensuring timely resolution. Maintain strong relationships with customers
Posted 3 months ago
0 - 5 years
0 - 2 Lacs
Delhi NCR, Noida
Work from Office
Job Summary: Uncodemy is looking for a Email Marketing Executive to plan, execute, and optimize email campaigns aimed at lead generation, student engagement, and brand awareness. The ideal candidate should have experience in email automation, campaign tracking, and list segmentation to drive higher engagement and conversions. Key Responsibilities: Develop & execute targeted email campaigns for lead generation and student engagement. Create compelling email content with engaging subject lines, copy, and CTAs. Manage and segment email lists for better personalization and audience targeting. Monitor and analyze campaign performance metrics (open rates, CTR, conversions) using email marketing tools. Optimize email templates for better readability, mobile-friendliness, and higher engagement. Conduct A/B testing to improve email performance. Ensure compliance with email marketing best practices (CAN-SPAM, GDPR, etc.). Collaborate with design & content teams to create visually appealing email templates. Key Skills & Requirements: 0-5 years of experience in email marketing, preferably in the edtech industry . Proficiency in email marketing tools (Mailchimp, HubSpot, ActiveCampaign, etc.). Strong understanding of email automation, segmentation, and analytics . Basic knowledge of HTML & CSS for email template customization. Ability to analyze campaign data and improve performance. Creative mindset with strong attention to detail.
Posted 3 months ago
4 - 6 years
3 - 7 Lacs
Surat
Work from Office
The Hemisphere is looking for Asstt. Manager or Manager - CRM to join our dynamic team and embark on a rewarding career journey CRM Strategy Development: Developing and implementing a CRM strategy aligned with the organization's business objectives The CRM Manager identifies key customer segments, defines customer engagement goals, and establishes strategies for acquiring, retaining, and growing customer relationships CRM System Administration: Managing and maintaining the CRM system and associated tools This includes configuring the system, ensuring data accuracy and integrity, managing user access and permissions, and troubleshooting system issues The CRM Manager collaborates with IT teams or CRM vendors to ensure the smooth operation of the CRM system Customer Data Management: Overseeing the management and organization of customer data within the CRM system The CRM Manager ensures the accuracy, completeness, and consistency of customer data, and implements data governance practices to maintain data quality and privacy Customer Segmentation and Targeting: Analyzing customer data to identify different customer segments and develop targeted marketing and sales strategies The CRM Manager collaborates with marketing and sales teams to create personalized campaigns, offers, and communication tailored to specific customer segments Customer Engagement and Experience: Designing and implementing customer engagement initiatives to enhance the overall customer experience The CRM Manager develops and manages customer touchpoints across various channels, such as email, social media, and websites, and leverages the CRM system to track and measure customer interactions and satisfaction Performance Analysis and Reporting: Analyzing CRM data and generating reports to evaluate the effectiveness of CRM strategies and initiatives The CRM Manager tracks key performance indicators (KPIs), such as customer acquisition, retention rates, sales conversion rates, and customer lifetime value They provide insights and recommendations based on data analysis to improve CRM effectiveness
Posted 3 months ago
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