233 Crm Strategy Jobs - Page 5

Develop and maintain strong, long-term relationships with clients to ensure customer satisfaction and loyalty. Address customer inquiries, complaints, and issues in a timely and professional manner. Maintain accurate and up-to-date customer records.

Responsibilities: Develop & execute CRM strategies Manage customer relationships Measure & improve CRM performance Collaborate with cross-functional teams Ensure exceptional customer experiences Food allowance Annual bonus

Retention Executive Position Overview Were looking for a detail-oriented and organized CRM & Analytics Executive to support our customer engagement and loyalty program initiatives. This role will be responsible for CRM platform operations, data uploads, campaign scheduling, and analytics reporting ensuring smooth execution and measurement of retention activities. Key Responsibilities CRM Operations Configure and schedule campaigns within the CRM platform across Email, SMS, Push, and WhatsApp. Maintain customer data hygiene, audience segments, and tagging within the platform. Assist in setting up automated journeys and recurring campaign workflows. Run A/B tests and track results for optimiza...

Job Title - GN - SONG - Service - Industry-Insurance- Senior Manager Management Level :6 Senior Manager Location:Gurgaon, Mumbai, Bangalore, Chennai, Hyderabad, Pune Must have skills: Data driven marketing, Omni-channel marketing, Generative AI, Marketing Technology, Growth marketing Good to have skills:Marketing Job Summary : The Banking Senior Manager position is within the Marketing Transformation vertical of Accenture GN Song. The individual would work at the heart of the top global banking Industry Clients and would collaborate on innovative projects while bringing in deep industry knowledge and Marketing skills. Roles & Responsibilities: Collaborate with firms to define and achieve mar...

Key Responsibilities: Make outbound calls to prospective leads and follow up on incoming inquiries. 1-3 years of experience in telesales, telemarketing, or a similar customer-facing role. Annual bonus

Job Overview As the Head of Sales - India Growth at SMS Magic, you will play a pivotal role in driving business growth by engaging, winning, and retaining customers for our messaging solutions. Our approach emphasizes consultative selling, supported by cutting-edge sales tools across the entire funnel. Your key responsibilities will include building and leading a high-performing sales team in India, achieving ambitious sales targets, managing a pipeline of prospects, and delivering accurate performance forecasts. Key Responsibilities Sales Leadership & Strategy Build and lead a high-performing sales team, ensuring the achievement of sales targets. Develop and implement sales strategies to dr...

Roles and Responsibilities Manage CRM tools such as Salesforce, Zoho CRM, Lead Squared, SugarCRM to ensure efficient customer relationship management. Develop and implement effective CRM strategies to drive business growth and improve customer satisfaction. Collaborate with cross-functional teams to identify opportunities for process improvements and optimize sales processes. Analyze data from various sources (e.g., Google Analytics) to inform business decisions and measure campaign effectiveness. Desired Candidate Profile 6-11 years of experience in CRM Management or related field. Proficiency in at least two CRM tools (Salesforce, Zoho CRM, Lead Squared, SugarCRM). Strong understanding of ...

Act as the main point of contact for clients, understanding and fulfilling their printing & packaging needs. Coordinate with internal teams (production, design, logistics) to ensure timely, high-quality project delivery. Monitor project progress, resolve issues promptly, and maintain clear, transparent communication. Use CRM tools to manage client data and track project updates. Identify upselling and cross-selling opportunities to grow existing accounts. Gather client feedback post-project and support retention initiatives. Provident fund

Main Responsibility : 1. Sales Coordination. 2. Follow up for dispatch and dispatch receipts for regular supply 3. Generation of RFQ (Request for quotation). 4. Follow up schedule and new purchase order. 5. Confirming order & payment collection. 6. Maintaining Customer database and customer registration form 7. Feasibility meeting arrangement 8. Invoicing 9. Supply V/s Schedule 10. Handling any query related to customer 11. Premium Freight Register 12. Payment follow up Enthusiastic, Energetic and English Well spoken

SME in CRM Workflows to lead the design and implementation of automated workflows for banking.Hands-on expertise with CRM platforms (Salesforce, Microsoft Dynamics, Pega, or equivalent) . and case management . multi-country banking operations .

Lead and manage a CRM team, clear task allocation, performance tracking, and team dev. Oversee the complete post-sales process, from booking to handover, ensuring a seamless cust exp Supervise the preparation and execution of customer documentation

Overview: The role holder will orchestrate the overall critical Business Excellence initiatives with respect to Project Management, Master Data Management & Data Analytics with relevant sales and Marketing stake holders. Role & responsibilities: Align project outcomes with the organizations strategic objectives and provide status updates on work streams. Collaborate with business unit leaders to seek closures on MDM & Analytics touch points that pertains to field force. Collaborate with IT / Digital professionals to ensure technical support on Project management, Master Data management and Data analytics. Design, Run, Collaborate, and provide timely status check to Head BE and all business s...

Responsibilities: * Develop & implement CRM strategies * Manage customer relationships through effective communication & issue resolution * Ensure high levels of customer satisfaction & retention Travel allowance

Responsibilities Manage customer relationships and ensure high levels of satisfaction. Utilize CRM software to track and analyze customer interactions and data. Develop and implement personalized customer engagement strategies. Collaborate with the sales and marketing teams to drive sales growth. Provide exceptional customer service and support. Maintain an in-depth knowledge of jewelry products and industry trends. Collect and analyze customer feedback to improve services and offerings. Qualifications Bachelor's degree in Business, Marketing, or a related field. Proven experience in a customer service or CRM role, preferably in the jewelry industry. Strong understanding of CRM software and ...

1. Collecting and analysing customer data 2. Using CRM systems to manage relationships 3. Developing new ways to meet customers’ needs Required Candidate profile Handling customer & stakeholder complaints Overseeing the interactions between customers and key team members. Developing marketing campaigns to attract new customers

Summary: We are looking for passionate and motivated individuals to join our Sales team. Your main responsibility will be to drive our business by implementing a strong & sustainable sales strategy Your responsibilities: Experience in Post Sale Customer relationship management and Collections. Lesioning with Banks, NBFCs, Legal Teams and Any other relevant vendors. Strong client focus including pre and post-sales services for long term retention. Should have knowledge of the entire customer lifecycle from initiation to possession. Create a hassle free and seamless experience for the customer with regards to on-boarding, registration, payments follow-up etc and also to deliver prompt and accu...

Job Purpose: The Chief Manager CRM & Loyalty will Lead the M&S India CRM program to enhance customer loyalty and accelerate business revenue growth. Role & responsibilities CRM and Loyalty Responsible for leading the customer loyalty program for the organization. Augment the M&S India Loyalty program by studying effectiveness of all elements, benchmarking key brands across the world and coming up with out of the box ideas. Drive Loyalty enrolment & retention by creating focused efforts to build communication strategies for Loyalty customers and enhancing the loyalty program. Design and develop Marketing campaigns that are data-driven and segment-focused with accountability for the effectiven...

Role & responsibilities Any graduate Should have prior experience in real estate industry Engage in regular follow-ups with customers to ensure satisfaction and address any queries or concerns. Coordinate and provide end-to-end assistance during the customer registration process. Liaise with internal teams and customers to ensure timely and accurate payment collection Preferred candidate profile

Manage end-to-end CRM for real estate: bookings, agreements, collections, customer queries, possession, MIS, and RERA compliance. 7-8 yrs stable CRM exp in Gurgaon real estate required. Strong coordination & communication skills.

Liaison with Store Heads and solve CRM related gapes. Oversee Google review management to enhance online reputation and customer satisfaction. Efficiently handle complaint management, ensuring swift resolution and customer retention. Drive digital leads through strategic initiatives, optimizing lead generation channels. Develop and implement target-setting strategies for stores to achieve performance goals. Streamline report management for comprehensive insights into operational performance. Coordinate upcoming campaign details for effective campaign management. Design and execute customer engagement programs to foster brand loyalty. Provide comprehensive CRE training to enhance customer ser...

Note: Candidates who have experience in Real estate only to Apply Job Brief for CRM We are looking to hire an experienced CRM post sales(Client Relationship Manager) to join our Construction Company "Amberstone Properties " having min 5 yrs to 8 yrs of experience having in Real estate Companies like Godrej, Purvankara, Brigade, Abhee Ventures etc. In this role, you'll be responsible for managing End to End post Sales which includes: Sending a Welcome mail to our Booking clients Seeding the provided Cheques from the Client in our respective CRM Co-ordinating Client legal queries Collecting the legal documents Aggressive in Collection. Preparing a draft for Sale Agreement Sharing the same to t...

Job Title: CRM Executive Department: Customer Relationship Management (CRM) Company: Bolster Tradelink Pvt. Ltd. Experience Required: 2-3 years Location: Kharghar, Navi Mumbai About the Company: Bolster Tradelink Pvt. Ltd. is a trusted name in the steel trading industry, offering high-quality products like TMT bars, structural pipes, angles, and channels. We are committed to delivering excellent customer service and fostering long-term client relationships. Role Overview: We are looking for a proactive and customer-focused CRM Executive to manage client relationships, address inquiries, coordinate dispatches, and support our sales operations. The ideal candidate will have a strong communicat...

Organization Context Position Title: Associate - Trade Communications Job Code Grade: - Function: Commercial Location: Gurugram Reports to: Senior Manager - Trade Communications CRM Role Level: CXO-4 Job Purpose Responsible for supporting the execution of CRM strategies and managing day-to-day trade communication activities. This role aids in optimizing B2B relationships, enhancing customer engagement, and supporting promotional activities to drive effective business interactions. Key Accountabilities Support CRM Strategy Execution Assist in implementing comprehensive CRM strategies that align with Air India s B2B engagement goals and business objectives. Monitor and Analyze Communication Ef...

Key Responsibilities CRM Strategy Development: Develop and implement comprehensive CRM strategies aligned with business objectives to drive customer engagement and retention. Collaborate with marketing, sales, and customer service teams to ensure CRM initiatives support overall business goals. CRM System Management: Oversee the selection, implementation, and optimization of CRM platforms (e.g., Salesforce, HubSpot) to ensure data integrity and system efficiency. Monitor and report on CRM performance metrics, making data-driven adjustments to improve outcomes. Customer Data Analysis: Analyze customer data to identify trends, preferences, and opportunities for personalized engagement. Develop ...

The CRM Executive is responsible for managing the end-to-end customer experience from booking to handover. This includes timely communication, documentation support, addressing client queries, and ensuring smooth coordination between internal departments and customers. The goal is to enhance client satisfaction and ensure efficient post-sale service. Key Responsibilities: Customer Communication & Support Act as a single point of contact for customers after booking. Handle queries through phone, email, or in person regarding payments, documentation, project progress, etc. Regularly update customers on project milestones, payment dues, and possession timelines. Documentation Handling Assist in...