323 Crm Strategy Jobs - Page 9

Lead and manage a CRM team, clear task allocation, performance tracking, and team dev. Oversee the complete post-sales process, from booking to handover, ensuring a seamless cust exp Supervise the preparation and execution of customer documentation

Overview: The role holder will orchestrate the overall critical Business Excellence initiatives with respect to Project Management, Master Data Management & Data Analytics with relevant sales and Marketing stake holders. Role & responsibilities: Align project outcomes with the organizations strategic objectives and provide status updates on work streams. Collaborate with business unit leaders to seek closures on MDM & Analytics touch points that pertains to field force. Collaborate with IT / Digital professionals to ensure technical support on Project management, Master Data management and Data analytics. Design, Run, Collaborate, and provide timely status check to Head BE and all business s...

Responsibilities: * Develop & implement CRM strategies * Manage customer relationships through effective communication & issue resolution * Ensure high levels of customer satisfaction & retention Travel allowance

Responsibilities Manage customer relationships and ensure high levels of satisfaction. Utilize CRM software to track and analyze customer interactions and data. Develop and implement personalized customer engagement strategies. Collaborate with the sales and marketing teams to drive sales growth. Provide exceptional customer service and support. Maintain an in-depth knowledge of jewelry products and industry trends. Collect and analyze customer feedback to improve services and offerings. Qualifications Bachelor's degree in Business, Marketing, or a related field. Proven experience in a customer service or CRM role, preferably in the jewelry industry. Strong understanding of CRM software and ...

1. Collecting and analysing customer data 2. Using CRM systems to manage relationships 3. Developing new ways to meet customers’ needs Required Candidate profile Handling customer & stakeholder complaints Overseeing the interactions between customers and key team members. Developing marketing campaigns to attract new customers

Summary: We are looking for passionate and motivated individuals to join our Sales team. Your main responsibility will be to drive our business by implementing a strong & sustainable sales strategy Your responsibilities: Experience in Post Sale Customer relationship management and Collections. Lesioning with Banks, NBFCs, Legal Teams and Any other relevant vendors. Strong client focus including pre and post-sales services for long term retention. Should have knowledge of the entire customer lifecycle from initiation to possession. Create a hassle free and seamless experience for the customer with regards to on-boarding, registration, payments follow-up etc and also to deliver prompt and accu...

Job Purpose: The Chief Manager CRM & Loyalty will Lead the M&S India CRM program to enhance customer loyalty and accelerate business revenue growth. Role & responsibilities CRM and Loyalty Responsible for leading the customer loyalty program for the organization. Augment the M&S India Loyalty program by studying effectiveness of all elements, benchmarking key brands across the world and coming up with out of the box ideas. Drive Loyalty enrolment & retention by creating focused efforts to build communication strategies for Loyalty customers and enhancing the loyalty program. Design and develop Marketing campaigns that are data-driven and segment-focused with accountability for the effectiven...

Role & responsibilities Any graduate Should have prior experience in real estate industry Engage in regular follow-ups with customers to ensure satisfaction and address any queries or concerns. Coordinate and provide end-to-end assistance during the customer registration process. Liaise with internal teams and customers to ensure timely and accurate payment collection Preferred candidate profile

Manage end-to-end CRM for real estate: bookings, agreements, collections, customer queries, possession, MIS, and RERA compliance. 7-8 yrs stable CRM exp in Gurgaon real estate required. Strong coordination & communication skills.

Liaison with Store Heads and solve CRM related gapes. Oversee Google review management to enhance online reputation and customer satisfaction. Efficiently handle complaint management, ensuring swift resolution and customer retention. Drive digital leads through strategic initiatives, optimizing lead generation channels. Develop and implement target-setting strategies for stores to achieve performance goals. Streamline report management for comprehensive insights into operational performance. Coordinate upcoming campaign details for effective campaign management. Design and execute customer engagement programs to foster brand loyalty. Provide comprehensive CRE training to enhance customer ser...

Note: Candidates who have experience in Real estate only to Apply Job Brief for CRM We are looking to hire an experienced CRM post sales(Client Relationship Manager) to join our Construction Company "Amberstone Properties " having min 5 yrs to 8 yrs of experience having in Real estate Companies like Godrej, Purvankara, Brigade, Abhee Ventures etc. In this role, you'll be responsible for managing End to End post Sales which includes: Sending a Welcome mail to our Booking clients Seeding the provided Cheques from the Client in our respective CRM Co-ordinating Client legal queries Collecting the legal documents Aggressive in Collection. Preparing a draft for Sale Agreement Sharing the same to t...

Job Title: CRM Executive Department: Customer Relationship Management (CRM) Company: Bolster Tradelink Pvt. Ltd. Experience Required: 2-3 years Location: Kharghar, Navi Mumbai About the Company: Bolster Tradelink Pvt. Ltd. is a trusted name in the steel trading industry, offering high-quality products like TMT bars, structural pipes, angles, and channels. We are committed to delivering excellent customer service and fostering long-term client relationships. Role Overview: We are looking for a proactive and customer-focused CRM Executive to manage client relationships, address inquiries, coordinate dispatches, and support our sales operations. The ideal candidate will have a strong communicat...

Organization Context Position Title: Associate - Trade Communications Job Code Grade: - Function: Commercial Location: Gurugram Reports to: Senior Manager - Trade Communications CRM Role Level: CXO-4 Job Purpose Responsible for supporting the execution of CRM strategies and managing day-to-day trade communication activities. This role aids in optimizing B2B relationships, enhancing customer engagement, and supporting promotional activities to drive effective business interactions. Key Accountabilities Support CRM Strategy Execution Assist in implementing comprehensive CRM strategies that align with Air India s B2B engagement goals and business objectives. Monitor and Analyze Communication Ef...

Key Responsibilities CRM Strategy Development: Develop and implement comprehensive CRM strategies aligned with business objectives to drive customer engagement and retention. Collaborate with marketing, sales, and customer service teams to ensure CRM initiatives support overall business goals. CRM System Management: Oversee the selection, implementation, and optimization of CRM platforms (e.g., Salesforce, HubSpot) to ensure data integrity and system efficiency. Monitor and report on CRM performance metrics, making data-driven adjustments to improve outcomes. Customer Data Analysis: Analyze customer data to identify trends, preferences, and opportunities for personalized engagement. Develop ...

The CRM Executive is responsible for managing the end-to-end customer experience from booking to handover. This includes timely communication, documentation support, addressing client queries, and ensuring smooth coordination between internal departments and customers. The goal is to enhance client satisfaction and ensure efficient post-sale service. Key Responsibilities: Customer Communication & Support Act as a single point of contact for customers after booking. Handle queries through phone, email, or in person regarding payments, documentation, project progress, etc. Regularly update customers on project milestones, payment dues, and possession timelines. Documentation Handling Assist in...

CRM required at kundli, sonipat Qualification- any Graduate Exp- fresher can apply Salary- 14000 to 20000 Timing- 9 to 7, 6 days working No leave policy Skills- customer coordination, excel

Job description: Designation : AVP Business Assurance Reporting To : President Location : Bangalore Overview: In order to support the growth plans, Innoviti is looking to bring on board a Head Of Operations for the large, mid-size and small retailers. Primary focus has to be retention of revenue and prevention of competition entry into customers by strengthening customer interface, deliver world class service levels and build customer advocacy. Getting Innoviti terminals dispatched to regional warehouses, deployed in retail outlets and ecommerce sites across PAN India and running 24*7 support (tele-support and tech. support teams) to make sure we dont lose single transaction to competitor. ...

Educational Bachelor Of Science,Bachelor Of Technology,MSc,MCA,MTech,Bachelor of Engineering Service Line Application Development and Maintenance Responsibilities Essential Skills: 3-15 years of total IT industry experience, with at least 3 years in implementing Veeva Vault/ CRM solutions for Life Sciences clients. Should be well familiar with Life Sciences Domain. Familiarity with the complete working of Veeva tool Exposure to US Life Sciences market Experience of leading development team, working with client teams/SMEs and leading them through the project life cycle. Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverab...

Skills and Experience- Must Have- 5 - 7 years of Total Experience in CRM solutions with 3+ years in Salesforce. Minimum 3 certifications in Salesforce such as Admin, Platform Developer I or JavaScript Developer I, App builder(excluding Associate Certifications). Hands on experience and expertise in Apex, Triggers, LWC, Flows, Lightning, SOQL, SOSL, Developer Console, Eclipse Force.com IDE/Maven IDE and reading SFDC platform logs. Good understanding of Salesforce architecture, capabilities, and constraints present in Salesforce cloud. Ability to develop and configure custom applications on the Salesforce platform. Excellent communication and interpersonal skills to collaborate with clients an...

Skills and Experience- Must Have- 5 - 7 years of Total Experience in CRM solutions with 3+ years in Salesforce. Minimum 3 certifications in Salesforce such as Admin, Platform Developer I or JavaScript Developer I, App builder(excluding Associate Certifications). Hands on experience and expertise in Apex, Triggers, LWC, Flows, Lightning, SOQL, SOSL, Developer Console, Eclipse Force.com IDE/Maven IDE and reading SFDC platform logs. Good understanding of Salesforce architecture, capabilities, and constraints present in Salesforce cloud. Ability to develop and configure custom applications on the Salesforce platform. Excellent communication and interpersonal skills to collaborate with clients an...

Minimum Requirements : Advanced MS Excel (VLOOKUP, Pivot Tables, Macros, Conditional Formatting, Data Validation). Experience with CRM tools (preferred: Salesforce, Zoho, HubSpot, Freshworks, etc.) Knowledge of consumer trends & trade practices. Data analysis and reporting. Attention to detail and high accuracy in data handling. Strong organizational and time-management skills. Good communication and team coordination skills. Key Responsibilities: Maintain, update, and clean customer data using Excel spreadsheets and other tools. Preparation of Monthly/Annual Collection plan, Overseeing the preparation of weekly MIS reports and ensuring streamlined cash-flow. Create and manage reports, dashb...

Objective of this Role: The primary objective of this role is to build and maintain strong relationships with clients, ensuring their satisfaction and addressing any concerns. The role involves end-to-end sales CRM operations, coordinating with internal departments, and ensuring compliance with company procedures. Roles and Responsibilities Build and maintain relationships with clients, addressing and resolving their concerns. Conduct business reviews to ensure client satisfaction and coordinate with internal departments to meet business needs. Lead post-sales CRM operations, including managing payments and collections, and updating clients on project progress. Ensure timely, comprehensive, ...

Coordinate with internal teams for order status and updates Maintain CRM system or Excel database for tracking communication Build and maintain strong relationships with clients

We are hiring Customer Support Representatives to join our team and deliver exceptional service to customers. If you're a strong communicator with a passion for helping others welcome Join Us

Skill required: Next Generation Customer Operations - Customer Service Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Sup...