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2 - 5 years
5 - 8 Lacs
Noida
Work from Office
Identify, qualify, and close new business opportunities related to CRM solutions. Conduct product demos and presentations to potential clients. Build and maintain strong relationships with existing and prospective clients.
Posted 4 months ago
3 - 7 years
7 - 10 Lacs
Chennai
Work from Office
At Johnson & Johnson, we believe health is everything Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity Learn more at Job Function: Pharmaceutical Sales Job Sub Function: Sales - Immunology (Commission) Job Category: Business Enablement/Support All Job Posting Locations: Chennai, Tamil Nadu, India Job Description...
Posted 4 months ago
5 - 10 years
2 - 5 Lacs
Chevella
Work from Office
Roles and Responsibilities Develop and implement effective CRM strategies to drive business growth, customer retention, and satisfaction. Manage and maintain accurate records of customer interactions using CRM tools such as Salesforce.com. Collaborate with cross-functional teams to identify opportunities for process improvements and optimize sales processes. Analyze data to measure campaign effectiveness, track key performance indicators (KPIs), and provide insights for future strategy development. Ensure compliance with company policies, procedures, and regulatory requirements related to CRM management. Desired Candidate Profile 5-10 years of experience in CRM Management or a related field....
Posted 4 months ago
1 - 3 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its custom...
Posted 4 months ago
- 1 years
2 - 3 Lacs
Bengaluru
Work from Office
Skill required: Next Generation Customer Operations - Customer Service Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its custom...
Posted 4 months ago
12 - 20 years
30 - 40 Lacs
Gurugram, Bengaluru, Mumbai (All Areas)
Hybrid
Role & responsibilities As a Customer Analytics lead in the Enterprise Data analytics Practice of Capgemini Invent, you will help clients across sectors and industries transform and improve their operations by leveraging data for transformative insights in customer, digital and marketing strategies. You will guide the development of innovative data-driven solutions and AI/ML use cases. You will provide supervision and hands-on delivery support advising our clients and consultants on solution approach, design, implementation, and roll-out. Additional Responsibilities: Drive Customer Analytics deals, locating and cultivating opportunities for improvement and business growth within customer ana...
Posted 4 months ago
3 - 7 years
2 - 3 Lacs
Greater Noida
Work from Office
- We are looking for an experienced customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues.
Posted 4 months ago
10 - 20 years
3 - 7 Lacs
Vadodara
Work from Office
The Salesforce Developer will be responsible for configuring, customizing, and maintaining Salesforce applications to meet business needs.
Posted 4 months ago
1 - 5 years
1 - 3 Lacs
Bhilai, Bilaspur, Raipur
Work from Office
CRM Executive & CRM Head profiles can be seen from bluechipjobs.co.in website. Position based only at Raipur location Required Candidate profile Relevant experience in CRM. Candidate joining soon will be preferred.
Posted 4 months ago
2 - 6 years
3 - 4 Lacs
Gurugram
Work from Office
Manage & update CRM system with client info Track and analyze client interactions and data Lead Verification Support real estate agents with client relationship management Develop strategies for customer engagement Coordinate with sales and marketing Required Candidate profile Female candidate required for CRM with atleast 2 years of experience.
Posted 4 months ago
2 - 7 years
4 - 6 Lacs
Chennai
Work from Office
ZOHO CRM Experience must Manage and update the CRM system with accurate customer data, interaction history, and follow-ups. Work with Sales, R&D, and Product teams to deliver tailored biotech solutions. Required Candidate profile Analyze client feedback to improve service offerings and client retention. Track client engagement metrics and prepare reports on client satisfaction and CRM effectiveness.
Posted 4 months ago
3 - 7 years
3 - 7 Lacs
Kochi
Work from Office
Liaison with Store Heads and solve CRM related gapes. Oversee Google review management to enhance online reputation and customer satisfaction. Efficiently handle complaint management, ensuring swift resolution and customer retention. Drive digital leads through strategic initiatives, optimizing lead generation channels. Develop and implement target-setting strategies for stores to achieve performance goals. Streamline report management for comprehensive insights into operational performance. Coordinate upcoming campaign details for effective campaign management. Design and execute customer engagement programs to foster brand loyalty. Provide comprehensive CRE training to enhance customer ser...
Posted 4 months ago
3 - 6 years
4 - 6 Lacs
Bengaluru
Work from Office
Key Responsibilities: Serve as the primary relationship manager for tenants across the industrial and logistics parks. Facilitate seamless onboarding and handover processes, ensuring all legal, operational, and documentation requirements are met. Liaise with internal teams (design, legal, facilities, leasing, finance, project execution) to resolve tenant issues efficiently. Monitor lease terms, key milestones, and ensure timely onboarding, renewals, escalation implementation, and compliance tracking. Address client queries related to infrastructure, operations, fit-out support, service levels, and billing. Support the asset and leasing teams in renewals, expansions, and cross-selling opportu...
Posted 4 months ago
1.0 - 3.0 years
3 - 3 Lacs
bengaluru
Work from Office
Role & responsibilities * Identify and reach out to potential clients , partners, and distributors. * Build and maintain strong business relationships . * Pitch and present products to prospective B2B clients . * Achieve sales targets and contribute to business growth . * Gather market insights and share feedback with the team. Preferred candidate profile * Good communication and negotiation skills. * Self-motivated and target-driven. * Ability to build and maintain relationships. * 1-3 years experience in Business Development.
Posted Date not available
2.0 - 7.0 years
3 - 6 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Managing client relationships and ensuring smooth communication throughout the property transaction lifecycle. Maintain and update client databases using CRM S/W Track client interactions, preferences, and feedback Ensure timely follow-ups Required Candidate profile | CRM Software Proficiency | | Data Analysis | Real Estate Knowledge | Undersmarket trends | Organizational Skills departments |
Posted Date not available
3.0 - 4.0 years
7 - 9 Lacs
gurugram
Work from Office
We are looking for a CRM Manager to lead customer relationship management initiatives, oversee CRM systems, analyze customer behavior, and drive loyalty programs. The ideal candidate will have hands-on experience with CRM tools (Salesforce, Zoho, HubSpot, etc.), excellent communication skills, and a strong customer-centric approach. Key Responsibilities: Manage and optimize CRM systems & customer databases. Collaborate with sales/marketing teams to improve customer engagement. Handle customer queries and ensure retention & satisfaction. Generate reports & insights for management decisions. Desired Profile: 3- 4 year's experience in CRM/customer success, strong analytical & problem-solving sk...
Posted Date not available
3.0 - 6.0 years
3 - 4 Lacs
goregaon
Work from Office
Job Description: Location: Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM No of Openings: 4 Role: Executive / Sr.Executive / Assistant Manager CRM Overview: We are seeking an Sr.Executive/AM CRM to join our dynamic team in the logistics division of our ecommerce & KAM business. The ideal candidate will be responsible for managing and enhancing relationships with our customers, ensuring their satisfaction with our logistics services, and addressing any concerns or issues they may have. This role requires strong communication skills, attention to detail, and a customer-centric approach. Responsibilities: Revenue Growth Initiatives: Proactively engage with existing cust...
Posted Date not available
2.0 - 5.0 years
3 - 4 Lacs
pune
Work from Office
Focusing on data analysis, strategy implementation, and collaboration to improve customer satisfaction and retention. They analyze customer data, implement strategies to enhance customer experience, and ensure the CRM system.
Posted Date not available
10.0 - 15.0 years
7 - 11 Lacs
bengaluru
Work from Office
Job Title - GN - SONG - Service - Industry-Insurance- Senior Manager Management Level :6 Senior Manager Location:Gurgaon, Mumbai, Bangalore, Chennai, Hyderabad, Pune Must have skills: Data driven marketing, Omni-channel marketing, Generative AI, Marketing Technology, Growth marketing Good to have skills:Marketing Job Summary : The Banking Senior Manager position is within the Marketing Transformation vertical of Accenture GN Song. The individual would work at the heart of the top global banking Industry Clients and would collaborate on innovative projects while bringing in deep industry knowledge and Marketing skills. Roles & Responsibilities: Collaborate with firms to define and achieve mar...
Posted Date not available
6.0 - 7.0 years
0 - 0 Lacs
kolkata
Work from Office
The Head of Digital is responsible for leading the digital strategy, innovation, and transformation of the organization. Overseeing all digital marketing, product, e-commerce, and technology initiatives to drive growth, customer engagement. Required Candidate profile The ideal candidate will be a forward-thinking leader with a deep understanding of digital trends, performance marketing, user experience, and data analytics.
Posted Date not available
1.0 - 6.0 years
1 - 4 Lacs
madurai
Work from Office
Role & responsibilities Any graduate Should have prior experience in real estate industry Engage in regular follow-ups with customers to ensure satisfaction and address any queries or concerns. Coordinate and provide end-to-end assistance during the customer registration process. Liaise with internal teams and customers to ensure timely and accurate payment collection
Posted Date not available
4.0 - 6.0 years
2 - 3 Lacs
chennai
Work from Office
1. Serve as the primary point of contact for clients during the post-production phase. 2. Manage delivery timelines for all products, including edited photos, videos, albums, and all print products. 3. Coordinate album design approvals, revisions, and print orders. 4. Liaise with photographers, editors, designers, and print vendors to ensure high-quality deliverables. 5. Track production milestones and keep clients informed throughout the process. 6. Handle inquiries, feedback, and any concerns with professionalism and empathy. 7. Ensure all client expectations are metor exceeded—within agreed timelines. 8. Maintain accurate client records and status updates using CRM or project management t...
Posted Date not available
1.0 - 5.0 years
1 - 2 Lacs
jaipur
Work from Office
1. Collecting and analysing customer data 2. Using CRM systems to manage relationships 3. Developing new ways to meet customers’ needs 4. Handling customer & stakeholder complaints Required Candidate profile Creating and executing retention Developing marketing campaigns to attract new customers Collaborating with sales, marketing, and customer service and operations teams to improve customer experience
Posted Date not available
9.0 - 14.0 years
6 - 12 Lacs
goregaon, mumbai (all areas)
Work from Office
customer interface | welcome |Feedback complaints|Demand Follow up reminder calls|Collection status|Project Satatus|Bank approvals|Providing housing finance assistance|reconciliation|Handover|customer escalation ensuring satisfactory closures|MIS| Required Candidate profile Graduate 10+yrs of Exp of CRM at Real Estate Industry, Excellent Communication, Confidence, ability to interact customers, Proficiency Customer Care systems, Basic understanding construction concepts.
Posted Date not available
2.0 - 4.0 years
0 - 0 Lacs
gurugram
Work from Office
The Role Plan & execute targeted CRM campaigns across multiple customer channels of SMS, Email, and Push Notifications. Produce and execute email campaigns, including building emails from templates and HTML, copywriting, asset coordination, QA, and scheduling. Devise and execute A/B tests, manage testing calendar, record results, and advise on improvements. Testing includes message content, CTAs, customer cohorts, and segments, send time, and new features intended to drive performance lift. Build effective target audiences and segments for every message to drive engagement and revenue performance against KPI goals. Work in partnership with designers and copywriters to optimize the campaign's...
Posted Date not available
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