324 Crm Strategy Jobs - Page 13

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2 - 6 years

3 - 4 Lacs

Gurugram

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Manage & update CRM system with client info Track and analyze client interactions and data Lead Verification Support real estate agents with client relationship management Develop strategies for customer engagement Coordinate with sales and marketing Required Candidate profile Female candidate required for CRM with atleast 2 years of experience.

Posted 5 months ago

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2 - 7 years

4 - 6 Lacs

Chennai

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ZOHO CRM Experience must Manage and update the CRM system with accurate customer data, interaction history, and follow-ups. Work with Sales, R&D, and Product teams to deliver tailored biotech solutions. Required Candidate profile Analyze client feedback to improve service offerings and client retention. Track client engagement metrics and prepare reports on client satisfaction and CRM effectiveness.

Posted 6 months ago

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3 - 7 years

3 - 7 Lacs

Kochi

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Liaison with Store Heads and solve CRM related gapes. Oversee Google review management to enhance online reputation and customer satisfaction. Efficiently handle complaint management, ensuring swift resolution and customer retention. Drive digital leads through strategic initiatives, optimizing lead generation channels. Develop and implement target-setting strategies for stores to achieve performance goals. Streamline report management for comprehensive insights into operational performance. Coordinate upcoming campaign details for effective campaign management. Design and execute customer engagement programs to foster brand loyalty. Provide comprehensive CRE training to enhance customer ser...

Posted 6 months ago

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3 - 6 years

4 - 6 Lacs

Bengaluru

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Key Responsibilities: Serve as the primary relationship manager for tenants across the industrial and logistics parks. Facilitate seamless onboarding and handover processes, ensuring all legal, operational, and documentation requirements are met. Liaise with internal teams (design, legal, facilities, leasing, finance, project execution) to resolve tenant issues efficiently. Monitor lease terms, key milestones, and ensure timely onboarding, renewals, escalation implementation, and compliance tracking. Address client queries related to infrastructure, operations, fit-out support, service levels, and billing. Support the asset and leasing teams in renewals, expansions, and cross-selling opportu...

Posted 6 months ago

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1.0 - 3.0 years

3 - 3 Lacs

bengaluru

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Role & responsibilities * Identify and reach out to potential clients , partners, and distributors. * Build and maintain strong business relationships . * Pitch and present products to prospective B2B clients . * Achieve sales targets and contribute to business growth . * Gather market insights and share feedback with the team. Preferred candidate profile * Good communication and negotiation skills. * Self-motivated and target-driven. * Ability to build and maintain relationships. * 1-3 years experience in Business Development.

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2.0 - 7.0 years

3 - 6 Lacs

new delhi, gurugram, delhi / ncr

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Managing client relationships and ensuring smooth communication throughout the property transaction lifecycle. Maintain and update client databases using CRM S/W Track client interactions, preferences, and feedback Ensure timely follow-ups Required Candidate profile | CRM Software Proficiency | | Data Analysis | Real Estate Knowledge | Undersmarket trends | Organizational Skills departments |

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3.0 - 4.0 years

7 - 9 Lacs

gurugram

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We are looking for a CRM Manager to lead customer relationship management initiatives, oversee CRM systems, analyze customer behavior, and drive loyalty programs. The ideal candidate will have hands-on experience with CRM tools (Salesforce, Zoho, HubSpot, etc.), excellent communication skills, and a strong customer-centric approach. Key Responsibilities: Manage and optimize CRM systems & customer databases. Collaborate with sales/marketing teams to improve customer engagement. Handle customer queries and ensure retention & satisfaction. Generate reports & insights for management decisions. Desired Profile: 3- 4 year's experience in CRM/customer success, strong analytical & problem-solving sk...

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3.0 - 6.0 years

3 - 4 Lacs

goregaon

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Job Description: Location: Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM No of Openings: 4 Role: Executive / Sr.Executive / Assistant Manager CRM Overview: We are seeking an Sr.Executive/AM CRM to join our dynamic team in the logistics division of our ecommerce & KAM business. The ideal candidate will be responsible for managing and enhancing relationships with our customers, ensuring their satisfaction with our logistics services, and addressing any concerns or issues they may have. This role requires strong communication skills, attention to detail, and a customer-centric approach. Responsibilities: Revenue Growth Initiatives: Proactively engage with existing cust...

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2.0 - 5.0 years

3 - 4 Lacs

pune

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Focusing on data analysis, strategy implementation, and collaboration to improve customer satisfaction and retention. They analyze customer data, implement strategies to enhance customer experience, and ensure the CRM system.

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10.0 - 15.0 years

7 - 11 Lacs

bengaluru

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Job Title - GN - SONG - Service - Industry-Insurance- Senior Manager Management Level :6 Senior Manager Location:Gurgaon, Mumbai, Bangalore, Chennai, Hyderabad, Pune Must have skills: Data driven marketing, Omni-channel marketing, Generative AI, Marketing Technology, Growth marketing Good to have skills:Marketing Job Summary : The Banking Senior Manager position is within the Marketing Transformation vertical of Accenture GN Song. The individual would work at the heart of the top global banking Industry Clients and would collaborate on innovative projects while bringing in deep industry knowledge and Marketing skills. Roles & Responsibilities: Collaborate with firms to define and achieve mar...

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6.0 - 7.0 years

0 - 0 Lacs

kolkata

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The Head of Digital is responsible for leading the digital strategy, innovation, and transformation of the organization. Overseeing all digital marketing, product, e-commerce, and technology initiatives to drive growth, customer engagement. Required Candidate profile The ideal candidate will be a forward-thinking leader with a deep understanding of digital trends, performance marketing, user experience, and data analytics.

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1.0 - 6.0 years

1 - 4 Lacs

madurai

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Role & responsibilities Any graduate Should have prior experience in real estate industry Engage in regular follow-ups with customers to ensure satisfaction and address any queries or concerns. Coordinate and provide end-to-end assistance during the customer registration process. Liaise with internal teams and customers to ensure timely and accurate payment collection

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4.0 - 6.0 years

2 - 3 Lacs

chennai

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1. Serve as the primary point of contact for clients during the post-production phase. 2. Manage delivery timelines for all products, including edited photos, videos, albums, and all print products. 3. Coordinate album design approvals, revisions, and print orders. 4. Liaise with photographers, editors, designers, and print vendors to ensure high-quality deliverables. 5. Track production milestones and keep clients informed throughout the process. 6. Handle inquiries, feedback, and any concerns with professionalism and empathy. 7. Ensure all client expectations are metor exceeded—within agreed timelines. 8. Maintain accurate client records and status updates using CRM or project management t...

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1.0 - 5.0 years

1 - 2 Lacs

jaipur

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1. Collecting and analysing customer data 2. Using CRM systems to manage relationships 3. Developing new ways to meet customers’ needs 4. Handling customer & stakeholder complaints Required Candidate profile Creating and executing retention Developing marketing campaigns to attract new customers Collaborating with sales, marketing, and customer service and operations teams to improve customer experience

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9.0 - 14.0 years

6 - 12 Lacs

goregaon, mumbai (all areas)

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customer interface | welcome |Feedback complaints|Demand Follow up reminder calls|Collection status|Project Satatus|Bank approvals|Providing housing finance assistance|reconciliation|Handover|customer escalation ensuring satisfactory closures|MIS| Required Candidate profile Graduate 10+yrs of Exp of CRM at Real Estate Industry, Excellent Communication, Confidence, ability to interact customers, Proficiency Customer Care systems, Basic understanding construction concepts.

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2.0 - 4.0 years

0 - 0 Lacs

gurugram

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The Role Plan & execute targeted CRM campaigns across multiple customer channels of SMS, Email, and Push Notifications. Produce and execute email campaigns, including building emails from templates and HTML, copywriting, asset coordination, QA, and scheduling. Devise and execute A/B tests, manage testing calendar, record results, and advise on improvements. Testing includes message content, CTAs, customer cohorts, and segments, send time, and new features intended to drive performance lift. Build effective target audiences and segments for every message to drive engagement and revenue performance against KPI goals. Work in partnership with designers and copywriters to optimize the campaign's...

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3.0 - 5.0 years

6 - 9 Lacs

mumbai

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About the Role We are looking for a Digital Project Manager with approximately 3 years of experience to join our growing team. This role is ideal for someone who has a solid understanding of digital platforms and technologies, strong client communication skills, and the ability to manage projects from concept to delivery. As a client-facing role, your ability to communicate effectively in English, both written and spoken is critical. Youll work closely with internal tech and design teams as well as external clients to ensure projects are delivered on time, within scope, and to the highest quality standards. Key Responsibilities Manage end-to-end digital projects across websites, mobile apps,...

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2.0 - 4.0 years

2 - 2 Lacs

chennai

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We’re seeking a detail-driven Marketing Operations Associate to manage and optimize our inbound lead process. You’ll be responsible for capturing, qualifying, and handing off leads to our Sales team with speed and accuracy,

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5.0 - 10.0 years

1 Lacs

greater noida

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Job Description: We're hiring a Customer Relationship Executive to handle client orders, track shipments, manage feedback, and monitor payment follow-ups. Youll play a key role in maintaining long-term customer satisfaction and operational excellence. Key Responsibilities: - Handle customer/distributor communication - Receive & track sales orders - Ensure timely dispatch and delivery - Follow up on pending payments - Conduct customer surveys - Follow up with inactive customers - Monitor and report customer behavior and satisfaction Requirements: - Minimum 5 year’s experience in customer support/sales admin - Bachelor's degree preferred - Strong MS Office and CRM skills - Excellent communicat...

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3.0 - 7.0 years

4 - 8 Lacs

noida

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We are looking for a dynamic & customer-focused Customer Relationship Manager (CRM) to join our rapidly growing E-Commerce Marketplace, someone who thrives in a digital-first environment with a passion for delivering outstanding customer experiences.

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5.0 - 10.0 years

15 - 20 Lacs

noida

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Plan, execute, and optimize acquisition campaigns across channels (paid social, search, influencer, affiliates, partnerships). Develop and execute customer retention strategies to increase repeat purchase rate, LTV, and loyalty. Monitor churn rates and implement strategies to reduce attrition via personalization, loyalty programs, and timely re-engagement campaigns. Build and own the CRM strategy including email, SMS, push notifications, and in-app messaging to nurture and retain customers. Collaborate cross-functionally with product, tech, and operations to unlock new growth levers Create detailed customer segments based on behavior, demographics, purchase history, and engagement. Align gro...

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1.0 - 6.0 years

4 - 5 Lacs

bhilai, bilaspur, raipur

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Role Overview :- As an Operations Executive, you will play a key role in ensuring smooth day-to-day functioning of the property. Youll coordinate across departments, uphold service standards, and drive operational efficiency to deliver exceptional guest experiences. Key Responsibilities:- Oversee daily hotel/resort operations across front office, housekeeping, F&B, and guest services Monitor service delivery and ensure consistent guest satisfaction Coordinate with department heads to streamline workflows and resolve bottlenecks Track operational KPIs such as occupancy rates, guest feedback, and turnaround times Assist in budget planning, cost control, and resource allocation Ensure complianc...

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5.0 - 10.0 years

4 - 6 Lacs

bengaluru

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Role & responsibilities CRM Analyst Duties & Responsibilities(Building Contruction -Villa Project) : Analyze all current and future state CRM operations, data feeds and reports for each HP region Manages development of CRM budget CRM data verification and database health activity and reporting CRM maintenance and occasional end user training as needed Develop an automated process for reporting on campaign results Setup, monitor and analyze permanent/seasonal control group Partner with Marketing to identify the goals of direct client contact campaigns required to support the brands business goals and objectives Work directly with Marketing team to develop and implement trigger-based client co...

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2.0 - 7.0 years

20 - 25 Lacs

mumbai

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Basic Information Role Title: Growth Marketing Manager Flights Function/Sub-Function/Vertical: Travel Category Work Experience: Minimum 2 years About the Team The Travel team at TataNeu is dedicated to delivering exceptional travel experiences. With diverse expertise and a shared commitment to innovation and teamwork, we aim to provide seamless booking solutions and personalized service for travelers. Purpose of the Role The Airline Category Growth Manager will strategically manage the airline category within TataNeu s travel vertical. The role focuses on driving category marketing, revenue growth, and fostering strategic partnerships. Roles and Responsibilities Own end-to-end CRM strategy a...

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