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Maplejet
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Customer Relationship Executive

Customer Relationship Executive

Maplejet

5 - 10 years

1 Lacs

greater noida

Posted:None| Platform:

Apply

Skills Required

negotiation customer lifecycle customer data analysis customer retention crm customer segmentation customer lifetime value solution design churn management customer care service reporting analysis crm management crm analytics crm tool crm strategy

Work Mode

Work from Office

Job Type

Full Time

Job Description

We're hiring a Customer Relationship Executive to handle client orders, track shipments, manage feedback, and monitor payment follow-ups. Youll play a key role in maintaining long-term customer satisfaction and operational excellence.

Key Responsibilities:

- Handle customer/distributor communication

- Receive & track sales orders

- Ensure timely dispatch and delivery

- Follow up on pending payments

- Conduct customer surveys

- Follow up with inactive customers

- Monitor and report customer behavior and satisfaction

Requirements:

- Minimum 5 year’s experience in customer support/sales admin

- Bachelor's degree preferred

- Strong MS Office and CRM skills

- Excellent communication & problem-solving skills

- Highly organized and disciplined

- Only apply if you can relocate to Greater Noida West

Perks:

- Competitive salary

- Friendly and growth-oriented team

- Professional development opportunities and Growth in the international group

Female candidates are highly encouraged to apply

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Maplejet

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Customer Relationship Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

We're hiring a Customer Relationship Executive to handle client orders, track shipments, manage feedback, and monitor payment follow-ups. Youll play a key role in maintaining long-term customer satisfaction and operational excellence.

Key Responsibilities:

- Handle customer/distributor communication

- Receive & track sales orders

- Ensure timely dispatch and delivery

- Follow up on pending payments

- Conduct customer surveys

- Follow up with inactive customers

- Monitor and report customer behavior and satisfaction

Requirements:

- Minimum 5 year’s experience in customer support/sales admin

- Bachelor's degree preferred

- Strong MS Office and CRM skills

- Excellent communication & problem-solving skills

- Highly organized and disciplined

- Only apply if you can relocate to Greater Noida West

Perks:

- Competitive salary

- Friendly and growth-oriented team

- Professional development opportunities and Growth in the international group

Female candidates are highly encouraged to apply

More Jobs at Maplejet