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2.0 - 6.0 years
0 Lacs
haryana
On-site
As a potential candidate for this role, you should have experience in effectively handling escalations and customer service related issues. Your responsibilities will include managing customer queries and resolving issues to ensure high levels of customer satisfaction. Additionally, you will be required to coordinate with team members and utilize CRM tools for seamless team communication and collaboration. Strong communication skills are essential for this role to effectively interact with customers and internal teams. This is a full-time position with day shift schedule and the work location is in person.,
Posted 1 day ago
15.0 - 20.0 years
0 Lacs
haryana
On-site
You will be responsible for leading, developing, and coaching a team of Sales Managers and Executives in the Industry & Infrastructure Sales Vertical of the Northern Region at Siemens. Your role will involve driving business growth for portfolios under Electrification & Automation, E-Mobility, and Grid Software Business Units. It is crucial to ensure a robust sales pipeline across various sub-segments such as Automotive, O&G, F&B, Metals & Mining, Cements, Pharma, Renewables, Semiconductor & Electronics, Urban Transportation, Datacenter, Real Estate & Construction, Educational Institutes & Industrial Campuses. Your key performance indicators will include achieving order income targets, sustainable growth in order volume, market share, sales productivity, and customer satisfaction. You will drive and monitor key market development programs and initiatives, plan and implement sales strategies in alignment with Smart Infrastructure (SI) Business objectives, analyze market trends, track investment cycles, identify strategic business opportunities, and maintain a healthy sales pipeline. Collaboration with internal stakeholders and leveraging synergies with other Smart Infrastructure businesses will be essential to ensure a customer-centric and collaborative approach. Developing and maintaining strong relationships with key decision-makers in customer organizations, accelerating digitalization use cases, implementing energy efficiency projects, and supporting the sales team throughout the sales cycle will be part of your responsibilities. You will collaborate with multiple internal stakeholders to evaluate contract terms and conditions, identify risks, propose mitigation measures, and drive a systematic sales approach based on market and customer transparency. Setting a high-performance culture within the team, supporting the CRM process, providing leadership to sales engineers, and representing Siemens at Industry Associations and events are also key aspects of your role. Requirements: - B.E/B.Tech in Electrical and Electronics - 15-20 years of experience in Sales, Bidding, and Order Acquisition - Knowledge of Medium Voltage Products & Systems, Protection Systems, and Energy Automation solutions - Understanding of Electrical Substations and ability to handle sales of Turnkey Power Distribution Solutions for Industry and Infrastructure customers - Strong communication, negotiation, and presentation skills - Experience in leading a team of sales colleagues and proficiency in MS Office and CRM Tool usage Siemens is committed to diversity and equality, welcoming applications that reflect the diversity of the communities it operates in. Employment decisions at Siemens are based on qualifications, merit, and business needs. Join a team of over 379,000 minds shaping the future and explore more about Smart Infrastructure at https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and Siemens careers at www.siemens.com/careers.,
Posted 3 days ago
0.0 - 2.0 years
1 - 5 Lacs
Gurugram
Work from Office
About Company Welcome to Policybazaars official LinkedIn page We believe in insurance for all, and we drive it through unbiased information and time-efficient processes for all Indian customers As India's largest insurance brokers, we consider it our responsibility to be every Indian customer's one-stop portal for protection against death, disease and disability -as well as for mindful investment planning We understand customers' anxiety about claim settlement, so we offer 24x7 online support, on-ground support, as well and even host special claim samadhan events where stuck claims can be reopened and resolved instantly Our mission, in keeping with IRDAI's inspiring vision, is Har Family Hogi Insured by 2047, Group Companies Paisabazaar , QuickFixCars, Policybazaar ae, Zphin Visit policybazaar to know more about us, Job Description: At PolicyBazaar for Business, we are reimagining how businesses approach financial security and insurance As we build out our demand generation function through Account-Based Marketing (ABM) outbound strategies, were looking for innovative and data-driven individuals to join our growing team, Role Overview: The ABM Associate will play a critical role in developing and executing highly targeted and personalized marketing campaigns to engage key accounts This is an exciting opportunity for a results-oriented individual to work closely with the sales, marketing, and analytics teams to drive measurable business outcomes, Key Responsibilities: ABM Strategy Development: Assist in the creation and execution of tailored ABM campaigns for key accounts, Collaborate with cross-functional teams to develop account-specific strategies, Campaign Management: Design and implement multi-channel campaigns leveraging email, social media, content marketing, and digital advertising, Ensure campaigns are aligned with account objectives and deliverables, Personalization & Targeting: Research target accounts to understand their needs, pain points, and decision-making processes, Customize messaging and content for specific personas within target accounts, Data Analysis & Reporting: Monitor and measure campaign performance using analytics tools, Provide insights and recommendations for optimization, Collaboration: Work closely with the sales team to ensure alignment on key accounts and shared goals, Partner with creative teams to develop impactful content and assets, Preferred Qualifications: MBA (specialization in Marketing or Strategy is a plus), Strong analytical and problem-solving skills, Excellent communication and interpersonal abilities, Proficiency in marketing and CRM tools ( e-g , HubSpot, Marketo, Salesforce) is preferred, Knowledge of digital marketing channels and ABM platforms is a plus, Ability to work in a fast-paced, results-oriented environment, Show
Posted 3 days ago
1.0 - 4.0 years
2 - 6 Lacs
Pune
Work from Office
HIRING FOR SALES DEVELOPMENT REPRESENTATIVE About OnDot Media: OnDot Media is a global B2B Media company that helps technology companies by delivering and Demand Generation campaigns globally at scale. With a presence across key international markets, we drive measurable pipeline growth for the worlds top tech brands. Role Overview: Were looking for driven and proactive Sales Outreach Executives / SDRs to join our growing team. This is a front-line role responsible for identifying, engaging, and qualifying potential clients for our lead generation, content syndication, and webinar services. This position is ideal for individuals who thrive in a fast-paced, target-driven environment and are excited about helping global B2B marketing leaders discover new ways to grow their pipeline. Key Responsibilities: Conduct outbound outreach (email, LinkedIn, calls) to engage marketing and demand gen leaders at B2B tech companies and agencies Qualify leads, understand client needs, and schedule discovery meetings for senior sales leadership Research target accounts to craft personalized messaging Maintain accurate records of all outreach and lead interactions via CRM tools Stay up to date with industry trends and OnDot's offerings to effectively pitch solutions Requirements: 1-3 years of experience in B2B sales, SDR, or BDE roles (agency or tech industry preferred) Excellent written and verbal communication skills Comfortable reaching out cold and building rapport with senior-level stakeholders Familiarity with tools like HubSpot and LinkedIn Sales Navigator. Strong research skills and attention to detail A self-starter mindset with the ability to work independently and hit monthly targets. Interested candidates drop your resume at snanaware@xdbscorp.net or reach out to us at 9156453803 Best Regards, Sanikaa
Posted 3 days ago
1.0 - 6.0 years
1 - 4 Lacs
Chandigarh
Work from Office
Hiring For CRM - (Female) Location: Chandigarh Salary: 35K 1 year experience min Industry: Real Estate Candidate Should have Experience in Real Estate only Knowledge : Zoho , Client Handling , etc Shift: Day Shift Good Communication Skills Required Candidate profile Interested Candidates can share Resume @9988352892 HR-Sonali Rana
Posted 3 days ago
1.0 - 4.0 years
3 - 5 Lacs
Chennai
Work from Office
We are looking for a dynamic and results-oriented Business Development Executive to join our growing sales team. This hybrid role combines field sales and inside sales responsibilities, focusing on generating leads, engaging with clients, and driving revenue through innovative SaaS solutions. If you have a passion for technology sales and a proven track record of exceeding targets, we want to hear from you. Key Responsibilities: Lead Generation & Prospecting Proactively identify and connect with potential clients via cold calling, targeted email campaigns, and referrals. Manage the sales funnel by generating qualified leads and scheduling impactful product demonstrations. Client Engagement & Solution Selling Understand client challenges and tailor SaaS solutions that align with their unique business needs. Deliver compelling product demonstrations that clearly communicate our value proposition. Training & Onboarding Equip prospects with comprehensive training to facilitate seamless adoption of JUGL in their organizations. Guide clients through onboarding to ensure a smooth and successful transition. Relationship Management Build and nurture long-term relationships with key decision-makers and stakeholders. Maintain regular communication to provide outstanding customer service and support. Market Insight & Strategy Keep abreast of industry trends, competitor activities, and evolving market dynamics. Leverage market intelligence to identify new business opportunities and refine sales strategies. Sales Pipeline & Forecasting Maintain an accurate and up-to-date sales pipeline within the CRM system. Provide reliable sales forecasts and regular performance reports. Strategic Sales Planning Develop and implement strategic sales plans aimed at surpassing revenue goals. Continuously identify growth opportunities and optimize sales processes. What Were Looking For: 1-4 years of successful B2B sales experience, preferably within the SaaS or technology sector. Bachelor of Engineering (BE) graduates are highly preferred. Exceptional communication and presentation skills, both virtual and in-person. Self-driven, motivated, and capable of working independently with a strong results orientation. Proven ability to build and maintain relationships with senior decision-makers. Proficiency in CRM tools and pipeline management. A track record of consistently meeting and exceeding sales targets. We are NOT preferring Banking Sector, EduTECH , FMCG and Medical Sector, if your into above these kindly dont apply
Posted 3 days ago
13.0 - 20.0 years
15 - 30 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Lead and mentor sales teams to achieve targets, grow key accounts, and drive new business. Manage full sales cycle, provide consultative support, collaborate cross-functionally, and ensure CRM accuracy while delivering customer satisfaction.
Posted 3 days ago
4.0 - 7.0 years
12 - 14 Lacs
Bengaluru
Work from Office
About Anteriad We are not just another B2B solution provider. We're problem solvers. We believe that data is the key to unlocking effective solutions that span a range of marketing challenges - from customer acquisition to demand generation to account-based marketing. Data is at the core of everything we do. Our team works tirelessly to create powerful solutions that drive real results for our clients. Whether it's through innovative technology or deep analysis, we're committed to finding the best path to growth for every one of our customers. JOB SUMMARY: You will be responsible for planning, setting, and executing audience-targeted campaigns per our client's strategy and objectives. The ideal candidate is a specialist in using multiple interfaces, in a self-service capacity, to discover audiences and target them via media buying tools (DSPs) across various channels. Campaigns need to be maintained and optimized frequently to achieve KPI goals and deliver completely. Mainly in Programmatic Video and Display Campaign trafficking, Campaign optimization & troubleshooting, Media Planning, Reporting, Analysis, and Discrepancy analysis, Media Buying, Demand & Supply Analysis, Post campaign analysis (PCA), Account Management / Client servicing, SLA Management, Audience Onboarding Collaborate with the team for support and promote knowledge sharing. DUTIES AND RESPONSIBILITIES : Build a great working relationship with digital teams, operating seamlessly together to deliver success for our esteemed clients, across briefing, strategy, setup, optimization, reporting processes & invoicing Be the support to the teams in advocating good practice, challenging the status quo, and identifying opportunities to improve the way we work Consistently learn from the people leading the digital ad revolution Gain an in-depth understanding of the programmatic landscape Work with sales team to implement and oversee ad campaigns across different platforms Be trained on the various platforms & tools and how insight and analytics fits into the larger team Assist in the day-to-day operations of the operations team and take ownership of pre-campaign to post-campaign requirements Manage and be responsible for all the campaigns from start to completion Generate meaningful insights for post-campaign reporting Incorporate and recommend other aspects of the business including audience planning and insight, products and proprietary media as part of the overall campaign execution. Consistently manage and deliver campaigns through your portfolio of our esteemed customer, with the highest degree of service, strongest results and without error products used by Customer Test and learn different optimization strategies and share knowledge with the team Complete support in answering client queries Preparing process documents whenever needed SKILLS & REQUIREMENTS: Bachelor’s degree in marketing, advertising, math or a related field 6+ years of work experience Intermediate to advanced Microsoft Office Suite Expert knowledge of digital programmatic buying with hands-on experience using demand-side platforms for large-scale clients for a minimum of 5 years. Preferred experience with using Xandr, Trade Desk , DBM, Brightroll, TubeMogul, Rollswork. Working knowledge of the holistic digital landscape: video, display, social, programmatic and marketing analytics Working knowledge/experience in setting bid strategies across RTB and PMP (private and preferred) inventor Proficient in Excel, with demonstrated ability to organize and consolidate multiple data sources for analysis Should be confident with Data Analysis in Excel, including Pivot Tables & basic statistics Intermediate to advanced analytical skills specifically to performance and data metrics Strong interpersonal skills; ability to work with and manage cross-functional teams Excellent written and oral communication skills combined with outstanding presentation skills Enthusiasm for the media industry and digital online industry Should be Well versed on CRM tools Should have Worked on Social Media Platforms Analyzing and suggesting various strategies on effective Monetization of the inventory based on periodical analysis and reporting to the revenue management teams Good understanding on Fill rate optimization, Use rate optimization, Header Bidding, Ad Prioritization and Real Time Bidding along with performance optimization for brand reach Should expertise on programmatic deals such as Private Marketplace, VAST- based, Programmatic Guaranteed, Direct Connections and Header Bidding on different platforms Implement automation wherever needed Share your strong programmatic media knowledge through facilitating training sessions with your peers and providing in-depth media strategies within your expertise.
Posted 3 days ago
3.0 - 8.0 years
4 - 8 Lacs
Pune
Work from Office
Hiring Client Engagement Manager – Pune (Alliance). Min 3 yrs in IT sales/client management in Pune. Must know local IT market & customers. Strong BD, communication & relationship skills required.
Posted 3 days ago
0.0 years
0 Lacs
Delhi, India
Remote
Leads and Sales Internship | Join Our Growth Team! ???? Location: Remote | Duration: 2 Months | ???? Internship Type: Flexible working hours ???? Are you passionate about communication, networking, and driving results We&aposre looking for energetic and enthusiastic interns to join our Leads and Sales Team and help scale our growing business! ???? Roles and Responsibilities: Identify potential clients and generate qualified leads through LinkedIn, emails, and other platforms Assist in lead nurturing and follow-up via messaging and calls Support the sales team in pitching products/services to prospective customers Maintain and update CRM with accurate lead information Collaborate with the marketing team to improve lead generation strategies Conduct basic market research to identify new business opportunities ? What Were Looking For: Strong communication and interpersonal skills Eagerness to learn and grow in sales and business development Self-motivated and target-driven Familiarity with LinkedIn, Excel, Google Sheets, or any CRM tool is a plus Students/freshers are welcome to apply ???? Perks & Benefits: Internship Certificate Letter of Recommendation (LOR) PPO (Pre-Placement Offer) opportunity for top performers Flexible working hours Performance-based stipend (based on lead generation ) Hands-on training from experienced mentors Show more Show less
Posted 4 days ago
2.0 - 5.0 years
2 - 5 Lacs
Rewari
Work from Office
Roles and Responsibilities : Drive domestic and international sales for sourcing, logistics, and automation services. Generate leads and manage the complete sales cycle from prospecting to deal closure. Build long-term client relationships and manage post-sale engagement. Use CRM tools to manage pipelines, performance tracking, and reporting. Identify opportunities in new markets, especially in the US, UAE, and India . Coordinate with internal teams to deliver customized client solutions.
Posted 4 days ago
2.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Location: Currently remote; will be onsite in Bangalore from December 2025 Work Experience: 6+ Years Work Timings: US Shift CSP Control Center (C3) is the flagship SaaS platform developed by Spektra Systems to streamline and automate operations for Microsoft Cloud Solution Providers (CSPs) From provisioning and billing to customer lifecycle management, C3 empowers CSPs to scale efficiently with end-to-end control and visibility ? We are seeking an experienced and results-driven Business Development Manager (BDM) or Sr BDM with a strong background in technical sales and a deep understanding of the Microsoft CSP ecosystem In this role, you will lead strategic sales initiatives, onboard new partners, and drive platform adoption and revenue growth for C3 The ideal candidate brings a unique blend of sales strategy, technical fluency, and relationship-building expertise within a SaaS environment, Key Responsibilities Lead Generation & Sales Growth: Identify and engage potential partners, manage the full sales cycle, and close new business for CSP Control Center, Product Demonstrations: Deliver tailored, high-impact demos to showcase how C3 solves key challenges for Microsoft CSPs, Partner Onboarding & Enablement: Ensure smooth onboarding experiences and accelerate partner time-to-value through training and guided implementation, Account Relationship Management: Serve as a strategic advisor to partners, uncovering growth opportunities and offering value-driven guidance, Engagement & Retention: Monitor account usage, health metrics, and platform adoption to proactively reduce churn and drive partner success, Data-Driven Selling: Use SQL and dashboards to derive actionable insights and support informed sales decisions, Microsoft CSP Program Expertise: Advise partners on best practices across licensing, provisioning, incentives, and compliance within the Microsoft CSP program, Collaborative Execution: Work cross-functionally with support, product, and marketing teams to deliver a seamless partner journey and ensure alignment on roadmap priorities, Required Qualifications Minimum 6 years of experience in Business Development, Technical Sales, or Solution Consulting in a SaaS or cloud-based environment, Deep knowledge of the Microsoft CSP ecosystem, including Partner Center, licensing, and Microsoft incentive programs, Proven ability to drive B2B SaaS sales cycles from prospecting to close, Hands-on experience with SQL for analytics and reporting, Excellent verbal and written communication skills, with the ability to simplify complex technical topics, Experience managing accounts, driving growth strategies, and executing upsell/cross-sell motions, Proficiency in CRM tools such as HubSpot, Salesforce, or similar, Preferred Qualifications Microsoft certifications ( e-g , MS-900, AZ-104, or other CSP-related credentials), Experience working with cloud marketplaces, automation platforms, or CSP/MSP-specific tools, Prior success in high-growth SaaS startups or scale-ups, Why Join Us Join a rapidly growing SaaS product transforming how Microsoft CSPs operate, Work with a passionate team of cloud and Microsoft ecosystem experts, Directly impact the growth strategy, product evolution, and partner success of C3, Enjoy a flexible, remote-first culture with competitive compensation, performance incentives, and a collaborative team environment, Show
Posted 4 days ago
2.0 - 7.0 years
0 - 3 Lacs
Noida
Remote
Target international markets (US, UK, EU, APAC). Responsible for generating qualified leads using cold outreach (email, LinkedIn), web scraping, AI-based personalisation, CRM tracking, with a target of delivering 40–50 high-quality meetings/month. Required Candidate profile -2+ years of experience in B2B lead generation for software/marketing companies. -Hands-on with scraping tools (Browse.ai, Webscraper.io, or Python-based), Calendly or Zoho Booking for meeting setup. Perks and benefits Performance-based incentives Flexible hours
Posted 4 days ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Responsible for outbound prospecting, lead qualification and setting up meetings for senior sales executives. This role offers an excellent opportunity to learn about AWS services, develop strong communication skills and gain invaluable experience.
Posted 4 days ago
0.0 - 1.0 years
2 - 3 Lacs
Pune
Work from Office
CRM Executive manages customer relationships using CRM software, focusing on customer satisfaction and retention. Only Female Candidate Location - Chakan, Pune Contact - Ashwini 7057469892
Posted 4 days ago
3.0 - 4.0 years
5 - 10 Lacs
Gurugram
Work from Office
Key Responsibilities: Identify and research high-potential prospects in the US, UAE, KSA, and APAC regions Craft personalized outreach via LinkedIn, email & other channels Qualify inbound and outbound leads based on our Ideal Customer Profile (ICP) Schedule and coordinate discovery, intro, and qualification meetings Maintain accurate lead records in HubSpot/Zoho Collaborate with marketing to refine messaging and targeting Track SDR KPIs: outreach volume, open/reply rates, meetings booked, opportunities generated What Were Looking For: 3–4 years in Inside Sales or SDR roles in tech/SaaS/services companies Strong verbal and written communication skills Proficiency with LinkedIn Sales Navigator and CRM tools (HubSpot, Zoho, etc.) Basic understanding of SaaS & IT services ecosystem Self-driven, curious, and action-oriented Bonus: Experience engaging with CTOs, CXOs, Product Heads, or startup founders
Posted 4 days ago
0.0 - 2.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Develop & execute CRM strategy * Maximize customer satisfaction * Measure & report results * Manage customer relationships using CRM tools * Collaborate with sales & marketing teams Sales incentives
Posted 4 days ago
1.0 - 3.0 years
2 - 5 Lacs
Chennai
Work from Office
Role & responsibilities Support operational workflows, documentation, and execution of strategic initiatives Coordinate across internal functions (product, marketing, sales, HR, finance, partnerships, legal) Manage operational dashboards, trackers, and reports (Excel, Google Sheets, Zoho, or Salesforce) Assist in onboarding partners, clients, vendors, and managing ongoing communications Ensure documentation and SOPs are up to date and followed Identify inefficiencies and propose process improvements Track dependencies, manage timelines, and follow up on deliverables Must-Have Skills 1- 3 years of experience in business operations (preferably in EdTech, SaaS or HRTech) Strong communication and stakeholder coordination skills Proficiency in CRM tools (Zoho/Salesforce), project tracking, and reporting tools Attention to detail, multitasking ability, and a process-oriented mindset Excellent time management and accountability Good-to-Have Exposure to recruitment workflows, LMS platforms, or assessment tools Experience working in fast-paced, early-stage startups or AI-led platforms Why Join Us? Be part of a mission-driven company reshaping how talent meets opportunity Work with a fast-moving team focused on ownership, impact and collaboration Opportunity to grow in a dynamic, innovation-first culture
Posted 6 days ago
1.0 - 2.0 years
1 - 3 Lacs
Chennai
Work from Office
Role : Field sales Representative Experience : 1 to 2 Yr Education Qualification : Any degree CTC : Up to 3.5 LPA Location : Chennai Requirements : Experience in software sales Maintain sales records. Problem solving CRM tools Travelling included.
Posted 6 days ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Work from Office
About the Role: We are seeking a highly motivated and customer-focused Customer Success Executive to join our team. This role is pivotal in ensuring customer satisfaction, retention, and success by providing exceptional support, onboarding, and proactive account management. You will work cross-functionally with internal teams to resolve customer issues, analyze data for insights, and drive customer engagement. Key Responsibilities: Customer Onboarding & Support: Guide new customers through the onboarding process, ensuring a smooth transition and effective adoption of our products/services. Account Management: Build strong relationships with customers to understand their needs, provide solutions, and ensure long-term success. Issue Resolution: Proactively address customer concerns, troubleshoot issues, and work with technical teams to provide timely resolutions. Cross-Functional Collaboration: Partner with sales, product, and engineering teams to enhance customer experience and drive product improvements. Data Analysis & Reporting: Utilize customer data to generate insights, identify trends, and provide recommendations for enhancing customer satisfaction. Business Communication: Deliver clear, concise, and professional communication with customers and internal stakeholders. Problem Solving: Identify pain points, recommend solutions, and drive continuous improvement in customer engagement and retention. Tech-Savvy Approach: Leverage technology and tools to streamline processes, track customer interactions, and improve overall efficiency. Qualifications & Skills: Strong communication skills (both verbal and written) to engage effectively with customers and teams. Excellent problem-solving abilities to address challenges and develop strategic solutions. Tech-savvy with the ability to quickly adapt to new software and tools. Strong analytical skills to interpret customer data and drive actionable insights. Experience in customer support, onboarding, or account management roles preferred. Ability to manage multiple accounts and priorities effectively. Proven ability to work in a collaborative, cross-functional environment. Why Join Us? Be part of a dynamic, customer-focused team that values innovation and growth. Opportunity to work with cutting-edge technology and industry leaders. A supportive and inclusive work environment that fosters professional development. Competitive salary, benefits, and career advancement opportunities. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we would love to hear from you! Apply Now!
Posted 6 days ago
1.0 - 3.0 years
3 - 4 Lacs
Pune
Work from Office
Find and develop new business opportunities Understand client needs and offer smart IT solutions Pitch like a pro – great communication is key Build long-term relationships with clients Work closely with our tech teams to close the deal.
Posted 6 days ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Pre-Sales & Admissions to lead and manage our team of Student Admission Advisors. The primary responsibility is to ensure every inquiry is converted into a qualified lead through effective team guidance, performance . Required Candidate profile 3–6 years of experience in managing pre-sales, counseling, or admissions teams. Strong leadership, coaching, and people management skills. Excellent communication and motivation.
Posted 1 week ago
2.0 - 3.0 years
2 - 6 Lacs
Noida
Hybrid
Role Summary: We are seeking a highly motivated Service Desk Engineer to provide exceptional technical support and customer service to our clients. The ideal candidate will be responsible for managing incidents and service requests, ensuring timely resolutions within defined Service Level Agreements (SLA), and maintaining a high level of customer satisfaction. Key Responsibilities: Serve as the primary point of contact for all incidents, service requests, and inquiries, ensuring each has a designated owner and is resolved within the SLA. Monitor, track, and manage issues through the CRM process, ensuring no incidents get bottlenecked and are resolved efficiently. Provide support by understanding customer needs, mapping workflow processes, and analyzing technical requirements or gaps. Analyze technical problems reported by end users via email, calls, or chat, and provide the first level of business perspective solutions. Ensure continuous support to clients and stakeholders, proposing resolutions and managing customer expectations. Track all cases to ensure timely responses, maintaining updates on incident status, progress, and history in the CRM. Monitor ongoing service requests and incidents, ensuring timely communication to end users. Collaborate with senior teams and stakeholders to resolve escalated issues and monitor the status of incidents. Ensure contributions towards the overall Total Customer Experience are met and maintain a high standard of service quality. Create and update knowledge base articles to document solutions for recurring issues. Ensure stability of the network and hardware infrastructure by monitoring and troubleshooting when necessary. Skills, Knowledge, and Experience: ITIL Knowledge: Case management, ticketing tool lifecycle experience. Technical Tools: Proficiency in MS Office (Excel, Word), and experience with computerized data entry and network monitoring tools. Strong analytical skills and attention to detail. Customer Service: Experience managing service requests and incidents, meeting quality assurance requirements and performance metrics. Certifications: Any ITIL and Automation certified professionals will be preferred. Availability: Ability to work in a 24/7 environment and in rotational shifts.
Posted 1 week ago
0.0 years
2 - 3 Lacs
Navi Mumbai, Vadodara
Work from Office
We are looking for an enthusiastic and creative fresher with a passion for digital marketing and a tech-driven mindset. This role offers an excellent opportunity to learn, grow, and contribute to high-impact marketing campaigns in the cybersecurity and business solutions industry. Role & responsibilities Assist in executing digital marketing campaigns across SEO, social media, and paid advertising platforms. Conduct market research to analyse industry trends, competitor strategies, and customer preferences. Support the development of content marketing, including blogs, infographics, and promotional materials. Help manage Microsoft Dynamics 365 CRM for customer engagement and marketing automation. Collaborate with product and sales teams to align marketing strategies with business goals. Learn and apply growth hacking techniques, leveraging AI-driven marketing strategies. Analyse marketing campaign performance using analytics tools and suggest data-driven improvements. Stay updated with the latest digital marketing technologies and emerging trends. Required Skills & Qualifications: Education: Bachelors degree in marketing, Business, Communications, or a related field. Technical Proficiency: Familiarity with SEO principles and basic analytics tools like Google Analytics. Understanding of Microsoft Dynamics 365 CRM and marketing automation tools. Basic knowledge of social media marketing and design tools like Canva or Photoshop. Creative & Analytical Thinking: Ability to blend creative storytelling with data-driven insights for impactful campaigns. Communication Skills: Strong written and verbal communication for brand storytelling and campaign execution. Team Collaboration: Works effectively in a fast-paced, tech-driven environment. Adaptability: Open to learning new technologies and quickly adopting modern digital marketing trends. Preferred Qualifications: Internship experience in marketing, digital advertising, or content creation. Basic knowledge of AI-driven marketing tools and emerging tech trends. Certifications in Google Ads, HubSpot Marketing, or Social Media Marketing. Benefits & Perks: Comprehensive training and mentorship in cybersecurity and business solutions marketing. Hands-on experience with modern marketing technologies. Career growth opportunities within a rapidly expanding tech company. A collaborative and innovative work culture that encourages creativity and professional development. Competitive salary and benefits package.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
• WordPress, HTML/CSS, JavaScript • SEMrush, Ahrefs, GSC, GA4, GTM • Google Ads, social media marketing • HubSpot CMS, WooCommerce, Shopify • Canva, Figma, Adobe XD (preferred) • CRM & marketing automation tools Required Candidate profile • Relevant certifications in GA4, Google Ads, HubSpot SEO preferred
Posted 1 week ago
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