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6.0 - 10.0 years
12 - 17 Lacs
pune
Work from Office
What You'll Do The Senior Manager, Product Support will be Reporting to the Director of Global Support Operations and lead a team of support professionals to deliver exceptional technical assistance to customers. You will manage daily operations, optimizes support processes, and drive cross-functional collaboration to enhance customer satisfaction. Additionally, the Senior Manager will help shape and implement strategies including the use of AI and automation to improve support services and improve the overall customer experience What Your Responsibilities Will Be Team Leadership Lead a team of technical support professionals, including first-line managers and leads. Set performance goals, c...
Posted 1 day ago
3.0 - 7.0 years
13 - 17 Lacs
bengaluru
Work from Office
Essential Responsibilities: Be a SFDC/force.com platform technical lead and provide technical expertise across multiple commercial platforms/tools Directly work with product owners, product managers and other architects to provide technical solutions, which directly helps the front-line sales teams Drive large and complex solution implementation and own the solution from end-to-end and be responsible for documenting technical solutions based on the requirements and industry best practices. Strong promoter of process and technology standardization across commercial platforms/tools and be the catalyst to promote reuse. Validate technical feasibility of design approach outlined by Enterprise Ar...
Posted 1 day ago
6.0 - 11.0 years
7 - 11 Lacs
hyderabad
Work from Office
Overview As a Senior Salesforce CRMA (Customer Relationship Management Analytics, formerly Tableau CRM) Developer, you will be responsible for designing and implementing advanced analytics solutions on the Salesforce platform. You will work closely with business stakeholders to translate requirements into actionable insights using CRM Analytics dashboards, dataflows, and recipes. Responsibilities Analytics Development Design and build interactive dashboards using Salesforce CRM Analytics (Tableau CRM) Develop and optimize dataflows , recipes , and SAQL scripts for efficient data transformation and visualization. Implement row-level security and data access controls within dashboards. Data Mo...
Posted 1 day ago
2.0 - 5.0 years
1 - 3 Lacs
karnal
Work from Office
Responsibilities: * Collaborate with sales team on lead generation strategies * Implement CRM tools using Zoho & Twilio * Analyze CRM data for business insights * Manage CRM software and analytics
Posted 2 days ago
10.0 - 15.0 years
22 - 25 Lacs
gurugram
Work from Office
Experience in customer analytics or CRM-related role Expertise in data analytics tools, such as SQL, Excel, Tableau or similar reporting platforms Knowledge of CRM systems & processes, preferably Salesforce or similar platform Required Candidate profile Excellent analytical & communication skills Ability to present technical information to non-technical stakeholders Detail-oriented with the ability to prioritize multiple projects deadlines
Posted 2 days ago
5.0 - 10.0 years
5 - 15 Lacs
bengaluru
Hybrid
Role: Senior Business Analyst Life sciences Description: The Senior Business Analyst plays a pivotal role within our Digital Excellence or Omnichannel Engagement team, driving data-informed strategies in the pharmaceutical and life sciences domain. This role requires a strong blend of digital marketing analytics, omnichannel strategy, and advanced analytics expertise to translate data into actionable insights that enhance engagement across HCPs (healthcare professionals), patients, and other key stakeholders. The ideal candidate brings a deep understanding of digital engagement models in pharma, combined with hands-on experience in omnichannel marketing—spanning CRM, rep-triggered campaigns,...
Posted 2 days ago
6.0 - 11.0 years
10 - 20 Lacs
bengaluru
Hybrid
About the Role: We are seeking an experienced Senior Business Analyst to join our Digital Excellence / Omnichannel Engagement team. The ideal candidate will have a strong background in pharmaceutical or life sciences digital analytics , omnichannel strategy , and marketing data analysis . Youll play a key role in transforming data into insights that drive engagement across HCPs (Healthcare Professionals) , patients, and other stakeholders. This position demands expertise in digital marketing analytics , CRM-based engagement , and advanced analytics , with hands-on experience using pharma omnichannel data and analytics platforms like Databricks, Power BI, Tableau , or Salesforce . Key Respons...
Posted 2 days ago
2.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Health Cloud, qliksense Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Deep expertise in Life Sciences (LS), Veeva CRM, LWC ,Agentforce, and strong Salesforce technical capabilities:Job Summary :We are seeking a Senior Salesforce Technical lead to join our Life Sciences Cloud team. The ideal candidate will have strong hands-on expertise in Salesforce platform development, solid understanding of life sciences co...
Posted 2 days ago
2.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Deep expertise in Life Sciences (LS), Veeva CRM, LWC ,Agentforce, and strong Salesforce technical capabilities:Job Summary :We are seeking a Senior Salesforce Technical lead to join our Life Sciences Cloud team. The ideal candidate will have strong hands-on expertise in Salesforce platform development, solid understanding of life sciences c...
Posted 2 days ago
2.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components, Sisense Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Deep expertise in Life Sciences (LS), Veeva CRM, LWC ,Agentforce, and strong Salesforce technical capabilities:Job Summary :We are seeking a Senior Salesforce Technical lead to join our Life Sciences Cloud team. The ideal candidate will have strong hands-on expertise in Salesforce platform development, solid understanding of life sci...
Posted 2 days ago
2.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components, Qliksense Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Deep expertise in Life Sciences (LS), Veeva CRM, LWC ,Agentforce, and strong Salesforce technical capabilities:Job Summary :We are seeking a Senior Salesforce Technical lead to join our Life Sciences Cloud team. The ideal candidate will have strong hands-on expertise in Salesforce platform development, solid understanding of life...
Posted 2 days ago
2.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Health Cloud Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Deep expertise in Life Sciences (LS), Veeva CRM, LWC ,Agentforce, and strong Salesforce technical capabilities:Job Summary :We are seeking a Senior Salesforce Technical lead to join our Life Sciences Cloud team. The ideal candidate will have strong hands-on expertise in Salesforce platform development, solid understanding of life sciences commercial proc...
Posted 2 days ago
3.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce CRM Analytics Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in proble...
Posted 2 days ago
5.0 - 8.0 years
4 - 8 Lacs
mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. ...
Posted 2 days ago
15.0 - 20.0 years
10 - 14 Lacs
mumbai
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce CRM Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving...
Posted 3 days ago
3.0 - 8.0 years
5 - 9 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce CRM Analytics Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance business operations. You will en...
Posted 3 days ago
2.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce CRM Analytics Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that enhance operational efficiency, and ensuring that applications are aligned with business objectives....
Posted 3 days ago
3.0 - 8.0 years
5 - 10 Lacs
noida, greater noida, delhi / ncr
Work from Office
Role: Sales Manager SAS CRM Solutions Type: Non-coding, enterprise-level tech sales. Core Work: Sell SAS Customer Intelligence and CRM analytics solutions to large enterprises. Identify client pain points, map SAS tools to solve them. Manage pipeline, proposals, and contract negotiation. Collaborate with pre-sales engineers for demos and PoC. Track KPIs: revenue, conversion, and account growth. Key Skills: Strong B2B solution sales experience. Understanding of CRM analytics, data-driven marketing, and automation tools. Familiarity with SAS suite (Customer Intelligence 360, Marketing Automation, etc.). CRM proficiency: Salesforce or HubSpot. Presentation and executive communication Role & res...
Posted 4 days ago
3.0 - 8.0 years
4 - 8 Lacs
gurugram
Work from Office
Responsibilities: * Manage loyalty programs & CRM analytics * Provide exceptional customer service & support * Drive customer engagement & retention * Develop CRM strategies for apparel fashion ecomm email: etalenthire@gmail.com satish: 8802749743
Posted 5 days ago
1.0 - 3.0 years
1 - 4 Lacs
chennai, tiruchirapalli, coimbatore
Work from Office
Role & responsibilities Implement and maintain an automation-based CRM system to manage student, batch, and client data. Design and configure automated workflows, dashboards, and reminders for students and staff. Manage data for over 50,000 students , including registration, attendance, training, certification, and placement tracking. Develop automation workflows and scripts using tools such as workflow builders or scripting platforms. Integrate CRM with WhatsApp, Email, and online registration portals for seamless communication. Automate report generation, follow-ups, and student performance updates for management. Create AI-assisted systems for online student registration and lead monitori...
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a part of Tide, you will be contributing to helping SMEs save time and money in running their businesses by providing business accounts, banking services, and a range of administrative solutions. Tide is a key player in transforming the small business banking market globally with over 1.6 million members across the UK, India, Germany, and France. With a focus on advanced technology and data-driven decisions, Tide aims to assist SMEs in saving time and money efficiently. **Role Overview:** - Provide strategic guidance to the senior CRM team members on CRM best practices and emerging trends. - Manage a team of 1, fostering a collaborative and innovative work environment. - Mentor and develo...
Posted 6 days ago
1.0 - 3.0 years
3 - 4 Lacs
tiruchirapalli
Work from Office
Responsibilities: * Manage systems infrastructure & performance * Ensure data security & compliance standards met * Collaborate with cross-functional teams on projects * Oversee system updates & maintenance
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
tiruchirapalli
Work from Office
Responsibilities: * Manage CRM system, automate processes with Java & Python. * Collaborate on SQL database design, communicate effectively. * Administer systems, integrate CRM tools using HTML/CSS & REST APIs.
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As an experienced professional with 4+ years of experience, you will play a crucial role in leading the implementation of Einstein Copilot and Agentforce in Sales Cloud at our company located in Mumbai. Your responsibilities will include: - Leading the implementation of Einstein Copilot and Agentforce in Sales Cloud to enhance sales efficiency. - Developing AI-driven workflows, copilots, and intelligent assistants customized for sales processes. - Analyzing meeting notes, events, and productivity data to identify actionable insights. - Collaborating with business stakeholders to pinpoint high-value AI use cases and deliver effective solutions. - Integrating Salesforce AI capabilities with CR...
Posted 2 weeks ago
2.0 - 5.0 years
5 - 9 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education About The Role :Contribute as a core member of the development team for DT CRM Dynamics Development team.Provide leadership and mentorship to the development team in delivering Microsoft Dynamics CRM solutions.Design and evaluate technical architectures for software applications, leveraging platform expertise and sound decision-making.Execute da...
Posted 2 weeks ago
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