Asst. Manager-CRM

DRK Projects

5 - 10 years

4 - 6 Lacs

bengaluru

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Skills Required

salesforce crm crm application as needed to support client relationship marketing efforts crm management crm integration crm tool crm strategy crm implementation and to answer questions from requestors of client contact and performance information crm software

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

CRM Analyst Duties & Responsibilities(Building Contruction -Villa Project)

Analyze all current and future state CRM operations, data feeds and reports for each HP region
Manages development of CRM budget
CRM data verification and database health activity and reporting
CRM maintenance and occasional end user training as needed
Develop an automated process for reporting on campaign results
Setup, monitor and analyze permanent/seasonal control group
Partner with Marketing to identify the goals of direct client contact campaigns required to support the brands business goals and objectives
Work directly with Marketing team to develop and implement trigger-based client contact strategies such as new client assimilation, attrition prevention or reactivation programs
Perform ad hoc analyses, as needed, to support client relationship marketing efforts, and to answer questions from requestors of client contact and performance information

Preferred candidate profile

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