139 Crm Integration Jobs

As a Tech cum CRM Intern at Kapeefit, you will be responsible for managing, updating, and maintaining CRM data on a daily basis. Your key responsibilities will include conducting CRM audits, data cleaning, and reporting. You will also support the integration of CRM with other platforms such as sales, marketing, and customer support. Additionally, your role will involve troubleshooting and providing first-level technical support for software and system-related issues. You will be expected to generate performance reports, dashboards, and customer insights while assisting in CRM automation, workflows, and process improvements. Collaborating with sales, marketing, and customer service teams for effective lead and customer management will be part of your daily tasks. Moreover, you will research, test, and suggest new tech tools for improving operations, as well as document technical and CRM processes for internal training and usage. The desired skills and qualifications for this role include pursuing or having completed a Bachelor's degree in Computer Science, IT, Business, or a related field. A basic understanding of CRM platforms such as Zoho, HubSpot, Salesforce, or similar is required. Proficiency in MS Excel/Google Sheets for data management and reporting is essential. You should possess a strong problem-solving and analytical mindset, eagerness to learn new tools, and implement automation. Good communication skills and the ability to work with cross-functional teams are necessary, along with attention to detail and ownership of tasks. At Kapeefit, you will have practical, hands-on exposure to CRM and business technology operations. This internship offers you the opportunity to work in a high-growth health & wellness brand, providing mentorship and learning in both tech and business domains. You will receive a stipend and incentives based on performance, with the potential for a permanent role at Kapeefit based on your internship performance. In addition to the exciting work environment, the company provides health insurance benefits. The internship is for a contract length of 4 months and requires in-person work at the specified location. Please note that this job description is subject to change based on the needs of the organization.,

Role Overview: As an Intercom Implementation Expert at TransFunnel, you will be responsible for owning end-to-end Intercom implementations, including bots, chat flows, ticketing systems, and help center setup. Your role will involve designing and deploying advanced Intercom workflows for support automation, CSAT collection, and deflection strategies. Additionally, you will integrate Intercom with CRMs, telephony platforms, and other customer data platforms to optimize support chains and customer journey automation. Key Responsibilities: - Own end-to-end Intercom implementations, including bots, chat flows, ticketing systems, and help center setup. - Design and deploy advanced Intercom workflows for support automation, CSAT collection, and deflection strategies. - Integrate Intercom with CRMs, telephony platforms, and other customer data platforms. - Build and optimize Fin AI bots for intelligent query handling, lead routing, and customer behavior prediction. - Configure Custom Bots, Resolution Bots, and Inbox Workflows using Operator and Fin rules. - Set up and manage Intercom dashboards, reporting, and performance insights for Support KPIs. - Troubleshoot integration issues and ensure data integrity between platforms. - Create personalized onboarding flows, NPS surveys, and product usage campaigns. - Optimize support chains and customer journey automation. Qualifications Required: - 1 to 3 years of work experience in Intercom implementation. - Experience in integrating Intercom with CRMs, telephony platforms, and other customer data platforms. - Proficiency in building and optimizing Fin AI bots. - Strong troubleshooting skills and the ability to ensure data integrity between platforms. - Excellent communication skills and the ability to work collaboratively in a team environment. Additional Company Details: At TransFunnel, you will have the opportunity to directly influence the company's growth and shape the digital strategies of leading global enterprises. You will work alongside seasoned experts, continuously learn, and expand your skill set in a fast-paced, innovative environment. The company values proactivity, new ideas, and delivering exceptional client results. Additionally, you will engage with clients and projects across diverse international markets, contributing to a culture of excellence and collaboration. If you are a strategic marketing leader with a passion for driving growth and innovative ideas, TransFunnel invites you to join their team and be part of a company that is defining the future of MarTech consulting. To learn more about TransFunnel and their innovative solutions, you can visit their website or reach out to them at hr@transfunnel.com for further details.,

This is a remote position. The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions, and a proven track record of leading large-scale technology transformations. Key Responsibilities Led the Contact Center transformation team's entire project lifecycle, including design, architecture, and implementation. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Develop and maintain architectural blueprints and detailed technical documentation. Ensure the contact centre solution's scalability, reliability, and security. Integrate AWS Connect with other AWS services and third-party applications to enhance contact centre capabilities. Communicate effectively with stakeholders and the project team to ensure alignment on project goals, requirements, and progress. Provide technical leadership and mentorship to the project team. Conduct regular reviews of system performance and make adjustments as needed. Stay up-to-date with the latest industry trends and best practices in Contact Centre technology and AWS services. Coordinate with vendors and external partners to ensure seamless integration and delivery of the solution. Requirements Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred. Minimum of 8 years of experience in the Contact Centre domain, focusing on technology transformation. Proven hands-on experience with AWS Connect and its whole ecosystem Strong understanding of Contact Centre technologies, including IVR systems, ACD, CTI, and CRM integration. Excellent problem-solving skills and the ability to think strategically. Strong communication skills and the ability to collaborate effectively with cross-functional teams. AWS certification(s) such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar is highly desirable. Experience with Agile/Scrum methodologies is a plus.

As an Email Marketing Executive at B9 Solutions in Mohali, Punjab, you will be responsible for managing and executing email marketing campaigns to generate 2535 leads per month. Your key duties will include maintaining a database of 100+ active email IDs for targeted outreach, creating engaging email templates, optimizing campaigns through A/B testing and personalization, and monitoring campaign performance for continuous improvement. Ensuring compliance with email marketing best practices and anti-spam regulations will also be part of your role. To excel in this position, you should have a minimum of 1 year of proven experience in email marketing, preferably in a lead generation-focused role. Strong knowledge of email marketing tools, extensions, and platforms is essential, along with a good understanding of marketing automation and CRM integration. You should possess the ability to craft persuasive email copy and subject lines that drive engagement, be detail-oriented with strong analytical skills, and have a proactive and target-driven approach. This is a full-time position, and interested candidates can share their CV at hr@b9solution.com. The benefits include paid time off, and the work location is in person. If you meet the requirements and are passionate about email marketing, we look forward to receiving your application.,

Karo Trip is a travel company specializing in personalized travel experiences, offering a range of services from individual and group tours to corporate travel solutions. We focus on creating immersive journeys that connect travelers with local cultures and experiences. Karo Trip provides services like flight and hotel bookings, visa assistance, and customized holiday packages for both domestic and international travel. The Operations Manager position at Karo Trip involves overseeing the entire travel process for clients, including booking transportation, arranging accommodations, and providing on-the-go support. The ideal candidate for this role will have a background in travel management and customer service, as well as exceptional problem-solving abilities. Key responsibilities for this role include: - Ideally at least 8 years of directly related experience in the travel industry, preferably as a corporate travel manager or in travel agencies. - Strong Sabre GDS skills are required, with a minimum of 10 years of experience in the travel industry. - Managing and administering the Global Stock Option Program. - Leading cross-functional meetings and coordination efforts for stock plan roll-outs. - Ensuring accurate and timely financial statement close for all entities globally. - Managing corporate travel programs, including relationships with agencies and credit card issuers. - Collaborating with Marketing/IT to redesign travel programs and information integration with financial systems. - Creating feedback mechanisms to ensure a high-quality experience for employees while balancing cost. - Developing travel vendor relationships and programs as needed. - Experience with travel technologies TMC implementations. - Ability to travel with little lead time and work overtime when necessary. - Strong financial acumen and ability to establish aggressive goals and deliver results. - Successfully managing a P&L. - Leading the implementation and configuration of a marketing automation platform and integration with CRM. The ideal candidate for this role should have a Bachelor's degree in Travel and Tourism, Business Administration, or a related field, along with a minimum of 10 years of travel management experience in both corporate and agency settings. Excellent organizational and multitasking skills, strong communication and customer service skills, proficiency in travel booking software and tools, the ability to handle travel-related issues calmly and efficiently, and knowledge of travel policies, regulations, and best practices are also required. Joining Karo Trip offers a competitive salary and bonus structure, opportunities for professional growth and career progression, and the chance to be part of a vibrant and supportive team in a fast-paced industry.,

As an Adobe Enterprise Architect, you will be responsible for leading the architecture, strategy, and design of large-scale digital experience solutions using the Adobe Experience Cloud. You will collaborate with business stakeholders, technology leaders, and delivery teams to ensure that the Adobe ecosystem is aligned with enterprise strategy, scalable, secure, and integrated across the digital landscape. Your key responsibilities will include defining and owning the end-to-end enterprise architecture strategy for Adobe Experience Cloud solutions across various platforms, translating business goals into scalable Adobe solution architectures, leading solution design, integration, and governance across Adobe products, providing architecture oversight for implementations, migrations, and cloud adoption, defining standards and best practices for Adobe solution delivery, collaborating with security and compliance teams, guiding technical leads and development teams, evaluating third-party integrations, and driving innovation initiatives leveraging Adobe Sensei AI and customer journey orchestration. To excel in this role, you are required to have a Bachelor's/Master's degree in Computer Science, Information Systems, or related field, along with 12+ years of IT experience, with a significant portion in Adobe Experience Cloud architecture. You should have deep expertise in Adobe Experience Manager, strong knowledge of other Adobe products, experience in designing enterprise-grade digital platforms, proficiency in cloud-native architecture, and knowledge of API-led architecture, microservices, headless CMS, and integrations with CRM/ERP/eCommerce. Excellent leadership, communication, and stakeholder management skills are essential, along with the ability to define roadmaps and governance models. Additionally, it would be beneficial if you have Adobe certifications, familiarity with DevOps, CI/CD, containerization, experience with enterprise platforms like Salesforce or SAP, knowledge of AI/ML personalization and CDP, and prior consulting or digital agency experience. At Adobe, you will have internal opportunities for career growth through creativity, curiosity, and continuous learning. You will be part of an exceptional work environment with colleagues dedicated to helping each other grow. If you are seeking to make an impact and thrive in a supportive and innovative workplace, Adobe is the place for you.,

As a Lead - Campaign Management at Indegene, you will play a crucial role in developing thought leadership, service portfolio, and solutions in the area of Campaign Operations. Your responsibilities will revolve around creating, executing, and evaluating marketing campaigns and strategies for both existing and new clients. Your deep expertise in Marketing Automation Platforms will be instrumental in setting up MAP Operations at scale for Global enterprises. In addition, you will be expected to develop capabilities in new channels such as Social, Search, and Programmatic channels to drive integrated Campaign Operations. Your focus will be on building IPs to address specific challenges in the campaign operations space, thereby gaining a competitive advantage through differentiation. You will also directly own Campaign ops service RFP response solutioning, proposition, and pricing. Furthermore, your role will involve measuring the ROI of all marketing campaigns and activities, utilizing the data to drive informed decisions. You will work closely with the internal team to manage competencies and act as a subject matter expert for project delivery. Your ability to elicit requirements and translate them into technical solutions that can scale across multiple business units will be crucial. To excel in this role, you should have experience with email and/or marketing automation software, along with knowledge of Salesforce Marketing Cloud (SFMC) aka ExactTarget. Proficiency in working with Marketing Cloud Builders and Studios, including Mobile Connect and Personalization Builder for Emails, is required. Additionally, hands-on experience with front-end development, SQL, Journey Builder, web service integration, and platform migration projects will be beneficial. If you are excited about the prospect of working at the intersection of healthcare and technology, being mentored by industry experts, and driving the future of healthcare organizations, we encourage you to apply for this position at Indegene. Join us in our purpose-driven journey to enable healthcare organizations to be future-ready.,

As an Email Marketing Specialist at Arramton Infotech Pvt. Ltd., you will play a key role in developing and executing targeted email campaigns to generate qualified leads for our website development, app development, SEO, and software development services. Your responsibilities will include designing and implementing effective email marketing strategies, managing subscriber lists, conducting A/B testing, and analyzing campaign performance to optimize outcomes. You will collaborate closely with the sales and digital marketing teams to align email initiatives with business objectives. To excel in this role, you should have a proven track record in email marketing and lead generation within the digital marketing industry. Proficiency in email marketing tools such as Mailchimp, HubSpot, and Active Campaign is essential, along with expertise in marketing automation platforms and CRM integration. Strong data analysis and reporting skills are also required, enabling you to present actionable insights derived from marketing analytics tools. Effective communication, both written and verbal, is crucial for this position, as is the ability to work independently and as part of a team. You should hold a Bachelor's degree in Marketing, Business, Communications, or a related field to demonstrate your academic background. Experience in B2B lead generation for services like Website Design & Development, Mobile App Development, SEO, and Custom Software Solutions is preferred. If you are passionate about digital outreach and have a successful history of delivering qualified leads through email campaigns, we encourage you to apply by sending your CV and portfolio to Simardeep_57@arramton.com with the subject line "Application for Email Marketing Specialist." Join us at Arramton Infotech Pvt. Ltd. in New Delhi and contribute to our client-centric approach, delivering measurable value to businesses across various industries through innovative email marketing strategies.,

Role : Senior Consultant, SAP SuccessFactors Recruiting & Onboarding Are you an experienced SAP SuccessFactors professional passionate about optimizing the talent acquisition and new hire experience We're seeking a Senior Consultant, SAP SuccessFactors Recruiting & Onboarding to join our team. In this role, you'll leverage your expertise to design, implement, and support cutting-edge SuccessFactors solutions, empowering our clients to attract and retain top talent. Roles & Responsibilities : - Lead SuccessFactors Design & Configuration : Apply expert-level experience in designing and configuring the Recruiting module (RCM, RMK, CRM, Job Posting). - Onboarding Implementation & Support : Lead the implementation and ongoing support of Onboarding 1.0, and demonstrate hands-on experience with at least one full-cycle implementation of Onboarding 2.0. - Client-Facing Leadership : Drive SuccessFactors design discussions in a client-facing role, guiding stakeholders through complex decisions. - Project & Production Support : Work effectively as part of both project and production support teams, ensuring smooth operations and successful project delivery. - SuccessFactors Reporting : Utilize a strong working knowledge of SuccessFactors reporting to provide insights and analytical support. - End-to-End Solution Delivery : Drive requirements gathering, configuration, testing, and production deployment in collaboration with business and IT stakeholders. - Release Management : Actively participate in and support Release feature meetings for SuccessFactors Recruiting and Onboarding, staying ahead of new functionalities. - Integration Expertise : Lead discussions and execution on the integration of Recruiting and Onboarding with Employee Central, ensuring seamless data flow and process alignment. Required Skills : - Expertise in SuccessFactors Recruiting Module : Deep knowledge and hands-on experience with RCM, RMK, CRM, and Job Posting. - Onboarding Proficiency : Proven experience with both Onboarding 1.0 (implementation and support) and Onboarding 2.0 (full-cycle implementation). - Full Cycle Implementation Experience : Demonstrated ability to lead and execute full-cycle SuccessFactors implementations. - Client Engagement : Strong experience in leading client-facing design discussions and driving project initiatives. - Technical Acumen : Solid understanding of SuccessFactors reporting, configuration, and testing. - Integration Knowledge : Ability to drive discussions and implement integrations with Employee Central. - Communication : Exceptional verbal and written communication skills are essential for client interactions and team collaboration. Preferred Qualifications : - SuccessFactors certification(s) in Recruiting and/or Onboarding. - Experience with other Recruiting Applications.

As a Campaign Management Manager, you will play a crucial role in designing, implementing, and managing Salesforce Marketing Cloud, a powerful customer relationship management (CRM) platform tailored for marketers. Your primary responsibility will be to enable marketers to create and nurture effective marketing relationships and campaigns with customers. This involves integrating comprehensive solutions for customer journey management, email marketing, mobile marketing, social media engagement, web personalization, advertising, content creation and management, as well as data analysis. To excel in this role, you must possess a deep understanding and practical experience in leveraging Salesforce Marketing Cloud tools and functionalities such as Journey Builder, Automation Studio, Email Studio, Content Builder, and Audience Builder. You should have a proven track record in executing successful marketing automation campaigns, including tasks like audience segmentation, journey creation, and analytics. Furthermore, expertise in integrating Salesforce Marketing Cloud with CRM systems like Salesforce and Microsoft Dynamics is essential to ensure seamless data flow. Proficiency in AMPscript and SQL is crucial for customizing email content, creating intricate data filters, and conducting advanced data manipulations. Your leadership skills will be put to the test as you guide and mentor a team of SFMC developers and administrators. A solid understanding of web development technologies like HTML, CSS, and JavaScript will help you in creating and customizing landing pages and email templates effectively. Additionally, you should be well-versed in API integration concepts to facilitate data exchange between SFMC and other platforms. Proficiency in data analysis and reporting tools such as Tableau and Power BI will enable you to extract insights and present performance reports effectively. Your roles and responsibilities will include collaborating with marketing teams and project managers to develop and execute marketing automation strategies using Salesforce Marketing Cloud. You will lead a team of SFMC developers and Subject Matter Experts (SMEs), provide technical guidance, and ensure adherence to best practices. Designing, configuring, and implementing various components of SFMC, overseeing data integration, executing marketing campaigns, conducting A/B testing, ensuring security and compliance, troubleshooting issues, documenting processes, staying updated with SFMC trends, and maintaining data hygiene are also key aspects of your job. Moreover, you will be responsible for maintaining accurate records, completing required reports, and following all Desktop Procedures (DTPs) and Standard Operating Procedures (SOP) to carry out tasks efficiently. By staying updated with the latest trends in Salesforce Marketing Cloud, you can suggest innovative solutions and improvements to enhance marketing strategies and overall performance.,

As an Email Marketing Executive at B9 Solutions, you will play a key role in managing email campaigns, implementing marketing automation strategies, and analyzing email performance metrics to drive business growth. Your responsibilities will include creating engaging email content, segmenting email lists, and integrating CRM systems to enhance customer relationships. You will design and execute direct email marketing campaigns to boost brand awareness and sales, while also maintaining email databases for lead generation. Your strong email copywriting skills will be essential in crafting compelling content and subject lines to improve open rates and engagement. It will be your responsibility to set up automated email sequences for different stages of the customer journey and monitor campaign performance using analytics tools. By optimizing campaigns based on key metrics like open rates, click-through rates, and conversion rates, you will contribute to the overall success of our email marketing efforts. Collaboration with the design and content teams will be crucial to ensure brand consistency in email communications. Additionally, staying updated on email marketing trends and industry best practices will enable you to continuously improve our email marketing strategy. If you are a detail-oriented individual with a passion for email marketing and a desire to kickstart your career in this field, we invite you to join our team in Mohali and be a part of our mission to help clients enhance their operational performance and expand their business in both existing and new markets.,

As a highly motivated and detail-oriented Salesforce Marketing Cloud Consultant, you will have the opportunity to join our dynamic team at Aloola Solutions. Your role will be crucial in implementing, optimizing, and managing Salesforce Marketing Cloud solutions to cater to the unique needs of our clients. Collaboration with cross-functional teams to understand business requirements, provide valuable insights, and contribute to the development of innovative marketing strategies will be key. Your expertise in Salesforce Marketing Cloud will drive successful marketing campaigns and enhance customer engagement. Your responsibilities will include: - Demonstrating in-depth knowledge and hands-on experience in configuring and utilizing Salesforce Marketing Cloud tools like Journey Builder, Automation Studio, Email Studio, Content Builder, and Audience Builder. - Successfully implementing and managing marketing automation campaigns, including audience segmentation, journey creation, and analytics. - Integrating Salesforce Marketing Cloud with CRM systems to ensure seamless data flow. - Proficiency in AMPscript and SQL to customize email content, create complex data filters, and perform advanced data manipulations. - Leading and mentoring a team of SFMC developers and administrators. - Analyzing complex technical issues, identifying root causes, and proposing effective solutions. - Collaborating with marketing teams, IT, and other stakeholders with excellent communication and interpersonal skills. - Leveraging API integration concepts to facilitate data exchange between SFMC and other platforms. - Creating personalized customer experiences through advanced segmentation strategies. In addition, you will work closely with the Project Manager and marketing stakeholders to understand campaign objectives and requirements. You will assist in the execution of campaign strategies, provide guidance on leveraging SFMC capabilities effectively, configure and customize SFMC components, maintain data extensions, and create and manage automated journeys. Required skills and qualifications: - Proficiency in Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio, SQL, DataExtension) - Strong analytical skills and ability to interpret data insights. - Bachelors degree in Computer Science or related field preferred. - Familiarity with Agile methodologies and project management tools. - Excellent communication and interpersonal skills. - Detail-oriented with a commitment to accuracy. - 6+ years of experience in the field is required. This is a full-time position (WFO Only) located at The Citadel, 6th floor 601-603, Opp. Star Bazaar, Adajan, Surat, Gujarat 395009. If you meet the qualifications and are excited about this opportunity, please send your resume to [email protected],

Hands-on experience with email marketing platforms (ActiveCampaign, HubSpot, Mailchimp, Marketo, etc).Strong understanding of email automation, segmentation, and lifecycle marketing,sales funnels, CRM integrations. Only Male Candidates can apply.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with team members, and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure timely delivery of projects- Provide technical guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Strong understanding of CRM systems- Experience in customizing and configuring Dynamics CRM solutions- Knowledge of CRM development best practices- Hands-on experience in CRM integration and data migration Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

Work Location- Hyderabad/Chennai Work of mode- 5 days from office Interview process- 1 internal followed by Client round Mandatory skills- genesys cloud support, crm integration Exp: 5+ Shift Timings : 7 PM- 4 AM (US Shifts) Bachelors degree or equivalent in business, information system, analysis skills or related field. • 5+ years of experience with business or process analysis • Minimum of 3+ year of experience preferred with proven track record of success in previous role(s) • 3+ years of experience supporting Call Center platforms or other technical applications • Experience working with Customers Service Management (CSM) systems, such as ServiceNow • Strong troubleshooting and problem-solving skills with a focus on system performance and user experience. • Ability to collaborate with cross-functional teams to improve platform functionality and efficiency. • High level of attention to detail • Excellent communication skills • Ability to prioritize workload and manage time across various tasks • Experience with Agile methodologies and the ability to adapt to changes in a fast paced, team environment • BS/MS or equivalent in business, information system or related field or a combination of analysis skills and data background send to resume naveenavaakruthi@gmail.com

immediate openings for Genesys cloud support engineer Work Location- Hyderabad/Chennai Work of mode- 5 days from office Interview process- 1 internal followed by Client round Mandatory skills- genesys cloud support, crm integration Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Exte New project for CRM support under customer. Your responsibilities will include troubleshooting Genesys Cloud CX platform issues, CRM platform integrations, analytic applications, and collaborating with team members to uphold the platform's effectiveness in meeting business needs and continues business operations. You will engage in technical troubleshooting sessions alongside core team members, supporting teams and vendors, addressing complex voice quality issues, and actively working towards resolutions. mail your resume to: naveenavaakruthi@gmail.com

Were hiring an Odoo Developer ! 2+ yrs exp in Odoo (14–17), Python, PostgreSQL & API integrations. Work on custom modules, real-time integrations & optimizations. Competitive pay + growth! Apply now! Provident fund

As a Freelance WordPress Developer, you will be a valuable member of our team working on an exciting project. Your role will involve developing a WordPress website from scratch with a keen focus on performance and scalability. Additionally, you will be responsible for integrating the website with a CRM system to enhance operational efficiency. Your expertise will be crucial in optimizing the website for speed, responsiveness, and search engine friendliness. It is essential to adhere to SEO best practices and implement on-page SEO strategies during the development phase. Collaborating effectively with the team is key to ensuring that the project aligns with our business goals and objectives. To excel in this role, you need a minimum of 3 years of hands-on experience in WordPress website development. Your strong proficiency in CRM integration and website optimization techniques will be highly beneficial. Demonstrated ability to create search engine-friendly websites is essential. Proficiency in HTML, CSS, JavaScript, and PHP is required to carry out your responsibilities effectively. Experience in crafting responsive and user-friendly designs will be an added advantage. This is a fantastic opportunity for a WordPress enthusiast who is willing to work from our office in Hyderabad for a duration of 4 weeks. If you are passionate about WordPress development and possess the skills and experience we are looking for, we are excited to hear from you. To apply for this position, please contact Anjaneyulu via the following details: Mobile: 9160079232 Email: Jobs@hydromo.in We look forward to potentially welcoming you to our team and working together on this project.,

Work Location- Hyderabad/Chennai Work of mode- 5 days from office Interview process- 1 internal followed by Client round Mandatory skills- genesys cloud support, crm integration Genesys Cloud Support Engineer- 2 Positions Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Exte Role &

Responsibilities: * Collaborate with cross-functional teams on project requirements and deliverables. * Develop scalable web applications using Laravel PHP framework with MySQL database integration.

Job description Role Proficiency: Provide technical and/or business consultative leadership during the pre-sales and/or post-sales cycle for large CRM/ERP implementations. This will include review design optimization scalability and architectural application audits of the enterprise-systems Outcomes: Senior Solutions Architect leads technical strategies and architectures as well as technical development for enterprise-wide large projects or systems using industry-standard integrated architecture models. Independently design analyse document and develop technical architecture and solutions for large enterprise level applications and systems Implement solution architecture by building components and custom designs and maintaining technical integrity Identify analyse recommend and implement improvements in system architectures Design and implement proof of concepts solution/architecture planning and custom demos Perform technical feasibility and impact analysis and select software architecture or solution Lead direct and participate in new technology adoption in ERP/CRM. Build strong internal or external customer relationships managing expectations at all levels Understanding of current operational frameworks and how their solutions will be managed through and after the implementation Accountable with deal pursuit to ensure that proposed solutions offer a winning value proposition playing a key role in the preparation of proposals Lead the due diligence phase of a pursuit and validate and revise the solution as necessary Supervise software architects to develop system recommendation documents by researching evaluating analyzing and selecting technology and infrastructure products functionality and features. Advise customer senior leaders on various software and technology solutions and business problems Analyse customer objectives and present a compelling solution Lead customer discovery and assessment meetings to identify business value and ROI for complex business problems Recommend best practices to customers and help with IT Strategy and implementation planning capacity servers deployment etc. Define architecture for large engagements involving cluster of technologies and act as design authority for the engagement. Ensure technical quality of deliverables under his/her portfolio of projects with strict adherence to architecture principles and design standards. Conceptualize technical platform which address similar patterns of need for a domain or a horizontal segment. Provide conceptual solution model as part of pre-sales activities. Work on estimates vendor management partnership/license management. Pursuit of industry better practices across multiple accounts Mentor group of architects and support them in getting the right kind of exposure Set goals in NorthStar; timely measure the progress and update accordingly. Measures of Outcomes: Number of applicable technical/domain certifications completed Number of mandatory trainings completed (Industry/technology specific UST mandatory trainings) Number of RFPs and estimations prepared in ERP/CRM Practice Number of technical sessions conducted within Practice for the benefit of peers and team members. Contribution to technology capability development (e.g. Training Webinars Blogs) Customer feedback on overall technical quality (zero technology related escalations) Business Development (number of proposals contributed to as applicable) Number of design patterns / components reused / created Number of consulting assignments led/participated Number of white papers / document assets Breadth of technology knowledge (no. of technologies) Conceptualizing ideas for ERP/CRM Practice. Number of technology training/webinars conducted within UST Outputs Expected: Solution Definition & Design: Define solution architecture models by leveraging latest architectural paradigms better suited to customer needs Define Architecture Principle & Patterns for engagement. Adopt appropriate technical stack. Ensure complete adherence to Adopted Architecture Principles & Design Standards and applicable regulatory mandates. Guide technical team in adoption of principle and pattern and also technical stack. Perform architecture and design review using industry standard methodologies. Partner with appropriate stakeholders in multi-vendor environment to ensure successful delivery of overall solution. Define non-functional requirements to ensure solution’s ability to meet the same at various stages of development. Resolve any issues based on industry expertise / partners leverage Asset Development and Governance: Provide thought leadership in conceptualizing the need and design of assets. Track implementation of assets. Improve asset effectiveness. Improve deployment effectiveness. Knowledge Management & Capability Development: Identify training needs of associates within his/her vertical/horizontal. Gain and cultivate domain expertise to provide best and optimized solution to customer Mentor group of Architects. Innovation and Thought Leadership: Incubate new concepts in partnership with customer or third party like Product Partners Universities others. Evangelize the adoption of newer architecture paradigms and products within vertical or across organization. Promotion of reuse of in-house tools and accelerators across different accounts. Participate in external forums to showcase UST capabilities and insights Requirement gathering and Analysis: Understand and conceptualize architecturally significant requirements. Validate the cross application / cross technology requirements to ensure integration ability and reconciliation of conflicting requirements; working with customers and other stakeholders New Service Design: Identify potential opportunities for new service offerings based on industry trends/similar kind of demand from customer/emerging technology paradigm. Create business case for investments for approval from senior management Identify product/service partner if any required to execute New Service Line Operating Model. Create differentiated offering in terms of framework/product/platform to position UST in new space. Build reference applications and customer specific proof of concepts to demonstrate our offering. Partner with Marketing Team to develop collaterals as part of GTM Architecture Governance & Review: Perform architecture review of all projects under his/her portfolio. Conduct design review of all framework elements and architecturally significant components. Identify the common themes across projects within account/vertical and identify opportunity for optimization by creating reusable assets saving time and money Guide Technical Architects & Sr. Technical Leaders when they are having difficulties with any design challenges during project delivery. Define and measure project /program specific architectural and technology quality metrics. Review outputs to ensure NFRs are met Talent Management: Provide support to delivery management team in identification of training needs for the team. Support technical evaluation of external and internal candidates to meet project requirements. Perform career guidance and performance management for team members Alliance Management: Identify product/service partners in alignment with overall approach taken at vertical/horizontal level. Work with UST partnership team and third-party product/service partners in creating GTM strategy. Develop internal capabilities/complementary toolsets to support the GTM strategy. Maintain the relationship with partners. Act as the UST technical POC for specific horizontal space. Technology Consulting: Define problem statement for the customer in alignment with primary business objectives of the client. Assess existing landscape across relevant dimensions like Business Architecture/Application Architecture/Data Architecture/Technology Architecture and identify gaps between current state and potential target state. Define solution roadmap which enables organization to transition to new state in an agile manner. Analyze solution fitment across various dimensions like technical feasibility cost vs. benefit people dimensions plus others. Demonstrate the value add and get buy-in from key stakeholders on the customer side at every stage of consulting engagement. Sales Support: Provide Solution Support for pre-sales support activities for example solicited and unsolicited proposals. Identify opportunities for providing unsolicited proposal to customers. Conduct workshop at client location to demonstrate our ability to address customer needs using our unique offerings. Provide recommendations on execution sand pricing modes to delivery owner of the sales pursuit. Support Sales Owner/Delivery Owner in qualifying the opportunity. Highlight risk and recommend mitigation approach to Sales Owner/Delivery Owner of the sales pursuit. Present UST’s Capability as part of client visits with clear articulation of our offerings Delivery Management Support: Proactive identification and management of technical risks. Stakeholder Management: Build credibility with the client as a technical go-to person and be their trusted partner. Work to expand professional network in the client organization. Manage the expectations of key stakeholders effectively to ensure success of the engagement. Skill Examples: Use knowledge of Domain/ Industry Knowledge to understand business requirements. Create POC to meet business requirements; and contextualize the solution to the industry under guidance. Create business logic interact with SMEs at various stages of the development translate business requirements to system requirements and perform impact analysis of changes in requirements Use Technology Knowledge to build solutions that interface multiple products/ technologies under guidance. Design the technology roadmap for the client define POC specifics and provide technical guidance to teams to create the same. Create assets independently and provide technical guidance to practitioners Identify and evaluate new technologies create white papers on Enterprise Architecture conduct demos to the client to showcase the features of the solution. Review and audit the solution independently Use knowledge of Technology Trends to identify technologies/ product relevant to UST in the short term (1- 2 years) within own or multiple areas. Forecast trends on new solutions/products/ technologies required in UST. Create and review technology roadmap for the client Use knowledge of Architecture Concepts and Principles to evaluate the readiness and relevance of architecture solutions evaluate existing client implementations for performance bottlenecks and suggest improvements. Create value proposition presentations and demos. Provide thought leadership within UST training on best practices in architecture and technical guidance to teams during system architecture. Define enterprise architecture frameworks validate application architecture solutions independently. Define system architecture for complex applications within the boundaries of enterprise architecture Use knowledge of Design Patterns Tools and Principles to identify optimized patterns within the given requirements Review and suggest applicability of design/ patterns to business needs define design best practices at project level and provide technical guidance to create high level design Use knowledge of Software Development Process Tools & Techniques to identify and assess incremental improvements for software development process methodology and tools. Take technical responsibility for all stages in the software development process. Conduct optimal coding with clear understanding of memory leakage and related impact. Implement global standards and guidelines relevant to programming and development to come up with 'points of view' and new technological ideas. Use knowledge of Project Management Tools and Techniques to plan and manage simple small or medium size projects/ modules as defined within UST.I risks and mitigation strategies and implement the same to manage simple small or medium size projects/ modules. Use knowledge of Project Governance Framework to support development of the communication protocols escalation matrix and reporting mechanisms for small / medium projects/ modules as defined within UST. Use knowledge of Project Metrics to understand relevance in project. Collect/ collate project metrics and share with the relevant stakeholders. Use knowledge of Estimation and Resource Planning to consolidate estimates at a solution level. Evaluate risks and validate estimates from a technical standpoint assumptions with scope and boundaries defined. Conduct resource planning (pyramid people development) at a project level based on project requirements. C impact analysis for changes and analyze corresponding impact to overall estimates resource loading and MPP (re-baseline). Use knowledge of Knowledge Management Tools & Techniques to leverage existing material/ re-usable assets in knowledge repository. Independently create and update knowledge artefacts. Create and track project specific KT plans. Provide training to others write white papers/ blogs at internal level write technical documents and user understanding documents at the end of the project. Use knowledge of Technical Standards Documentation & Templates to create documentation appropriate for the project needs. Create documentation appropriate for the reusable assets/ best practices/ case studies. Use knowledge of Requirement Gathering and Analysis to create requirements documents and high level process maps. Identify gaps on the basis of business process analyse responses to clarification questions. Produce design documents RTM independently create/review estimates and solutions at project level. Create/review design artefacts update resourcing and schedule based on impacted areas identified. Create designs specifically for the non-functional requirements. Use knowledge of Solution Structuring to carve out complex solutions/POCs for a customer based on their need. Recommend technology specific accelerators / tools for the overall solution along with optimal features e.g. time savings cost benefits Possess good people management skills Knowledge Examples: Familiar with new features of ERP/CRM eco system and design solutions based on advanced features. Focus on performance improvement and security aspects of overall application. Functional and technical designing on various ERP/CRM cloud platform features and automations. Thorough knowledge of coding best practices and understanding the limitations of Apex coding Experience in integrating ERP/CRM with external systems using SOAP API REST API etc. Understanding of HTML/HTML5 CSS XML AJAX Web-services Google APIs JQuery/any other java-script framework. Important to have knowledge on Google APIs JQuery/any other java-script framework technology specific mobile development (if applicable) Analytics etc Experience working in Agile methodology. Deep knowledge on architecting solutions and applications on cloud-based infrastructures. Design Patterns Tools and Principles: Demonstrates in-depth knowledge of design patterns design principles practices and design tools Software Development Process Tools & Techniques: Demonstrates thorough knowledge of end to end SDLC process (Agile and Traditional) SDLC methodology programming principles tools best practices (refactoring code code package etc.) Estimation and Resource Planning: Specialized knowledge in estimation and resource planning techniques (e.g. TCP estimation model case based scenario-based estimation work breakdown structure estimation etc.) Knowledge Management Tools & Techniques: Demonstrates working knowledge of: industry knowledge management tools (such as portals wiki UST and customer knowledge management tools techniques (such as classroom training self-study application walkthrough and reverse KT) Technical Standards Documentation & Templates: Demonstrates working knowledge of various document templates and standards (such as business blueprint design documents and test specifications) Requirement Gathering and Analysis: Applies specialized knowledge of requirements gathering for (non-functional) requirements analysis for functional and non-functional requirement analysis tools (such as functional flow diagrams activity diagrams blueprint storyboard); and techniques (such as business analysis process mapping etc.) and requirements management tools (such as MS Excel) and basic knowledge of functional requirements gathering Solution Structuring: Demonstrates specialized knowledge of service offerings and products. Additional Comments: "10+ years in CRM/enterprise apps, 4+ years with Dynamics 365 CE Define solution architecture across CE modules: Sales, Service, Marketing, Field Service, and/or Customer Insights. Translate business requirements into detailed technical and functional designs, using standard features first and judiocious use of customizations . Lead fit-gap analysis, design workshops, and proof-of-concepts with business and technical stakeholders. Architect CE platform solutions, including entity models, workflows, security models, and user experience. Design and oversee integrations with external systems using Azure services/ middleware. Drive use of Power Platform tools (Power Apps, Power Automate, Power BI) to extend CRM capabilities. Govern solution quality through design reviews, documentation, and alignment with Microsoft standards. Informed on Microsoft releases, roadmap, and licensing models for D365 CE Expectations on role - Technical consultation for active projects, Contribute to presales and sales, RFP Contribute to build IPs for Practice , Integrate &approve UST Accelerators that work with Dynamics, build demos on AI features in CRM Solid understanding of Power Platform, Dataverse and plugin/custom workflow development. Experience with Dynamics 365 Portals, Virtual Agents, and AI-driven tools. Familiarity with Azure services for integration, authentication (AD/ADFS/OAuth), and application lifecycle. " Skills Ms Dynamics Crm,Dynamics Crm Architecture,Solutioning,Azure

You will be joining a stealth-mode US-based Bay Area startup at the intersection of AI and Telecommunications, founded by the visionary behind a Sequoia-backed unicorn startup. This presents a unique opportunity to be part of a 0-1 journey with a seasoned team and top-tier advisors. As a seasoned Zendesk implementation expert, your primary responsibility will be to lead and execute end-to-end Zendesk implementation and integration with CRM. You should have hands-on experience in customizing workflows, automations, and apps within Zendesk, as well as integrating it with CRM systems, billing platforms, AI agents, and other backend systems to create a unified digital support experience. Your key responsibilities will include customizing and configuring Zendesk Support, Chat, Guide, and Explore to improve efficiency and user experience. You will develop and maintain workflows, automation, and API integrations between Zendesk and other business systems while ensuring best practices, API governance, security, performance, and access control. Additionally, you will focus on enhancing user experience, optimizing ticketing flows, creating custom UI elements, and improving self-service capabilities. You will configure and maintain Zendesk Explore dashboards for analytics and reporting, collaborate with stakeholders to gather requirements, ensure security and compliance, provide technical support and training to internal Zendesk users, and stay updated on the latest technologies and industry trends. To qualify for this role, you should have at least 5 years of experience in Zendesk development, administration, and integration, proficiency in Zendesk Apps Framework (ZAF), JavaScript, APIs, and Liquid markup, and a strong understanding of Zendesk Support, Guide, Chat, and Explore. Experience in integrating Zendesk with Salesforce, Slack, or other CRM and communication tools is required, along with knowledge of ticketing workflows, automation, macros, triggers, reporting, analytics, and authentication mechanisms. Understanding telecom workflows is highly preferred. Preferred traits for this role include a product mindset focused on customer impact, the ability to work independently and deliver end-to-end solutions, strong problem-solving skills, experience in a startup or Greenfield project environment, and excellent communication and collaboration skills. In return, you will have the opportunity to build a modern digital telco platform from scratch, gain exposure to AI, telecom, and customer experience technologies, and be part of a dynamic work culture that values flexibility and innovation.,

As an IVR and Contact Center Systems Specialist at NETGEAR, you will play a crucial role in managing and optimizing IVR systems and contact center platforms to enhance customer experience and operational efficiency. Your responsibilities will include designing, implementing, and maintaining IVR applications, managing multilingual audio IVR prompts, administering contact center systems, analyzing performance metrics, integrating systems with CRM and other applications, ensuring compliance with regulations, and collaborating with cross-functional teams to gather requirements and provide support and training to end-users. Key Responsibilities: IVR System Management: - Design, implement, and maintain IVR applications for top-tier performance. - Develop call flows and scripts aligned with business requirements. - Manage a large corpus of multilingual audio IVR prompts with QA, editing, and post-processing. - Provide continuous updates to the IVR application with new functionalities. Contact Center Support: - Administer, configure, and maintain contact center systems like InContact, Five9, AWS Connect. - Monitor and troubleshoot system issues for minimal downtime. - Collaborate with vendors for hardware/software defect remediation. - Train and support contact center agents in efficient system usage. Optimization and Analytics: - Analyze IVR and contact center performance metrics for insights to improve system efficiency and customer satisfaction. - Implement self-service solutions for enhanced customer experience. Integration and Customization: - Integrate IVR and contact center systems with CRM and other business applications. - Tailor solutions to meet organizational requirements and scaling needs. - Understand end-to-end contact center and CRM functionality. Compliance and Documentation: - Ensure systems meet regulatory compliance and best practices. - Maintain documentation for system configurations, workflows, and processes. Collaboration and Communication: - Collaborate with cross-functional teams to gather requirements and create functional specifications. - Provide support and training on IVR systems to end-users and contact center agents. Industry Trends and Best Practices: - Stay informed about IVR technology trends and recommend innovative solutions. Required Skills and Qualifications: - Bachelor's degree in computer science, Information Technology, Telecommunications, or related field. - 5+ years of IVR systems and contact center technologies experience. - Strong understanding of IVR design, scripting, and call flow management. - Experience with system configuration, monitoring, and troubleshooting. - Familiarity with CRM integration, workforce management systems, and reporting tools. - Ability to analyze data and drive system improvements. - Excellent communication skills. - Familiarity with telephony infrastructure and protocols. - Experience with cloud-based solutions and SaaS models. Preferred Qualifications: - Certifications in contact center technologies. - Experience with programming languages used in IVR development. - Integration experience through web services. - Knowledge of advanced reporting and analytics tools. - Experience with CRM integration and customer service platforms. - Prior experience in IVR implementation and VUI design. - Background in linguistics and conversational dialogue. - Library science/cataloging experience. - Copy editing and audio editing experience.,

As a member of the Bounteous x Accolite team, you will be responsible for developing, executing, and optimizing personalized, multi-channel marketing campaigns utilizing Salesforce Marketing Cloud (SFMC). Your role will involve leveraging various SFMC modules like Email Studio, Journey Builder, Audience Builder, Automation Studio, and Mobile Studio to create targeted marketing initiatives. It will be crucial to ensure the timely execution of marketing campaigns, including audience segmentation, email scheduling, and A/B testing. You will play a key role in managing and maintaining customer data to ensure proper segmentation for targeted campaigns. Utilizing SQL, AMPscript, and Data Extensions within SFMC will be essential for enhancing personalization and automation. Furthermore, you will be tasked with developing customer journeys and lifecycle marketing campaigns using Journey Builder and Automation Studio. Your expertise will be instrumental in implementing dynamic content and personalization strategies to enhance engagement and conversion rates. Additionally, you will work towards improving marketing efficiency through trigger-based automation and AI-driven recommendations. As the SFMC subject matter expert, you will provide guidance and training to internal teams, ensuring they stay updated on SFMC best practices, new features, and industry trends. Collaborating with Campaign Architects, you will support platform configuration, development, optimization tasks, and enforce best practices. Your responsibilities will also include providing campaign QA, testing, and deployment support to other developers, campaign specialists, and QA resources. Working closely with the project management team, you will manage workflow and deadlines across multiple simultaneous campaign projects and change controls. Your qualifications should include a Bachelor's degree in Computer Science, a related business or technology field, or equivalent work experience. A minimum of 5 years of experience in a Software Development role working with data-driven applications is required. Proficiency in SFMC (Email Studio, Journey Builder, Automation Studio, etc.) is essential, along with strong knowledge of email marketing, automation, and CRM integration. Strong analytical, problem-solving, and project management skills are necessary for this role. You should have the ability to work cross-functionally, manage multiple projects simultaneously, and be experienced in relational database systems and writing SQL queries. Familiarity with JavaScript, JSON, and XML is beneficial. Experience with HTML, MJML, CSS, and responsive email coding is a plus. Preferred qualifications include agency experience, knowledge of client-facing roles, and familiarity with agile project management methodologies. Excellent oral and written communication skills are required for effective collaboration within the team. Additionally, familiarity with other industry-leading campaign orchestration platforms such as Salesforce Marketing Cloud, SAS, Redpoint, Oracle, or similar is advantageous. Preferred certifications such as Salesforce Marketing Cloud Email Specialist, Salesforce Marketing Cloud Consultant, and Google Analytics Certification will be considered a plus for this role.,

About the Role Were looking for a Marketing Automation Engineer who lives and breathes n8n. Youll be responsible for designing, building, and maintaining automations across all three of our venturesGrowthclub Pro, Tantra, and Yogi. From cold outreach and lead routing to internal dashboards and AI integrations, youll turn marketing logic into scalable systems using n8n as your primary tool. This is a highly technical, systems-oriented role with direct impact on performance, efficiency, and growth. What Youll Own Build and maintain advanced automation workflows in n8n Create robust lead gen pipelines using tools like Smartlead, Clay, Instantly, and Apollo, integrated via n8n Automate CRM updates, outreach sequencing, notifications, and reporting Integrate with APIs and third-party tools across LinkedIn, email, Slack, Airtable, Webflow, and more Leverage AI tools (like GPT APIs) inside workflows for personalization and content generation Set up internal dashboards, alerting systems, and campaign triggers Document systems and create internal knowledge bases for repeatability and scale What Were Looking For 2-4 years of automation experience with strong expertise in n8n Deep understanding of API-based integrations, webhooks, and data flows Experience with lead gen, cold outreach, and CRM automations (e.g., Pipedrive, HubSpot, Airtable) Comfort with using OpenAI or other AI APIs within workflows High ownership mindsetyou can take an idea, break it down, and automate it end-to-end Bonus: experience with JavaScript, basic Python, or using Postman for testing APIs Who Youll Work With Youll work directly with founders, performance marketers, and operations leads. Your work will enable the execution of campaigns at speed and scalewithout manual overhead.