324 Crm Strategy Jobs - Page 10

Skill required: Next Generation Customer Operations - Customer Service Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Sup...

Job Requirements Job Description: Job Title: CRM Manager - Customer Loyalty Job Type: Regular/Permanent Job Category: Watches & Wearables - Marketing Department: Marketing - E-commerce Location: Bengaluru, Karnataka, India Titan, a leading brand in the watches and wearables industry, is seeking a highly motivated and experienced CRM Manager to join our team. As the CRM Manager, you will be responsible for developing and implementing strategies to enhance customer loyalty and retention. This is a key role within our Marketing and E-commerce department, and you will have the opportunity to work with a dynamic and talented team. Key Responsibilities: - Develop and implement CRM strategies to in...

Job description: Designation : Manager/Sr Manager Business Assurance Location : Bangalore - Diamond District, Domlur. Key Responsibilities: Client Relationship Management: o Serve as the primary point of contact for key accounts. o Build and nurture strong, long-lasting relationships with clients. o Understand client needs and align company services to meet those needs. Service Delivery Oversight: o Ensure seamless delivery of services in line with client expectations. o Monitor service performance metrics and ensure SLA compliance. o Proactively address service issues or concerns. Account Growth & Retention: o Identify opportunities for upselling and cross-selling. o Collaborate with the sa...

We're looking for a CSM with a background in SaaS, IT or related industries. The ideal candidate will be responsible for driving customer retention, support, upselling, cross-selling, and customer satisfaction throughout the customer lifecycle. Required Candidate profile You will play a key role in strengthening customer relationships, ensuring product adoption, and unlocking growth opportunities within existing accounts.

Company Name: Investors Clinic Infratech Pvt. Ltd. Company Profile: INVESTORS CLINIC is a real estate consulting company serving all over the globe. It has earned a strong reputation in the real estate industry as we strongly work for the satisfaction of our customers. It's our efficient and effective solution that has given us domestic and global giants as satisfied clients. Position: Customer Relationship Manager Job Description : -Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecyc...

Position: Trainee Intern Marketing. Location: Pune. Duration: 6 months. Experience: 0 – 6 months. Role Overview. We’re looking for a passionate and driven Marketing Intern to support our email marketing and content marketing initiatives. You’ll gain hands-on experience in creating compelling content, executing campaigns, and analyzing performance across B2B channels.. Key Responsibilities. Email Marketing. Assist in planning and executing targeted email campaigns to nurture prospects, engage leads, and promote content assets (e.g., case studies, whitepapers, event invites). Draft email copy for various campaign types cold outreach, drip sequences, newsletters, and event follow-ups with guida...

Job Description- CRM Head Sales About Company: RAAM Group is an auto retail organization based out of Hyderabad with over $200 Mn in annual turnover along with interests in real estate, construction, and consumer retail. We are proud channel partners for leading automobile companies such as Mercedes-Benz, MG Motor, Honda, Ather, Alti Green & Tata. We have our footprint across Telangana, Andhra Pradesh, Karnataka & Maharashtra with a team size of over 2000 people. Job Summary: We are seeking a highly customer-centric and quality-driven professional to join RAAM Group as CRM Head Sales . This role is pivotal in managing the customer experience journey, addressing customer concerns, and driving...

Lead overall customer relationship management strategy operations across business. Oversee customer experience journey, including onboarding, Grievance redressal, loyalty initiatives. Develop implement customer-centric policies, processes, SLAs Required Candidate profile 20-25 years in real estate, property development, or hospitality CRM leadership roles. Proven experience in customer engagement, loyalty programs, and CRM software implementation

We are currently seeking a Senior Principal Consultant in our Technical Services department within the Oracle NetSuite Customer Success Consulting team This position requires heavy interaction with customers, other NetSuite application developers, NetSuite implementation teams, and NetSuite partners This individual will be a part of the team that scopes, designs, develops, and deploys custom scripts, integrations, and workflow solutions for our customers, Job description displayed in the job posting An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family Op...

We are currently seeking a Senior Principal Consultant in our Technical Services department within the Oracle NetSuite Customer Success Consulting team This position requires heavy interaction with customers, other NetSuite application developers, NetSuite implementation teams, and NetSuite partners This individual will be a part of the team that scopes, designs, develops, and deploys custom scripts, integrations, and workflow solutions for our customers, Job description displayed in the job posting An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family Op...

Role & responsibilities *CRM Strategy*: Develop and execute CRM strategies to drive customer engagement, retention, and growth. *Customer Insights*: Analyse customer data to gain insights and develop targeted marketing campaigns. *Team Management*: Lead and manage a team of CRM professionals, providing guidance and coaching. *Campaign Development*: Develop and execute CRM campaigns across various channels (email, SMS, social media, etc.). *Performance Analysis*: Analyse campaign performance and provide insights to optimize future campaigns. *Collaboration*: Work closely with cross-functional teams, including sales, marketing, and product. Requirements: MASTER DEGREE Is Mandatory *Experience*...

About Velocity : - Velocity is building the future of financial services for new-age businesses in India. Our vision is to build products that empower new age businesses by solving multiple growth problems for them. Velocity is Indias largest Revenue Based Financing (RBF) platform. RBF is a new kind of financing where businesses can raise funds based on the ongoing and future revenues. We work directly with over 5000 brands in the country and have currently 1000+ brands live on our portal benefiting and growing with RBF capital. Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the mission to empower small ...

Greetings !! We have an urgent opening for the position of CRM Specialist for Chennai - Vallam location. Job Title : CRM Specialist Summary: Own and optimize customer relationship workflows, ensuring prompt responses and effective followups to drive customer satisfaction and retention. Key Responsibilities: Set up, maintain, and update customer data and interaction logs. Monitor and track customer responses daily; ensure timely, proactive followups on every interaction. Analyze customer behavior and feedback to spot trends and areas for improvement. Work closely with sales and support teams to ensure smooth communication handoffs and shared customer knowledge. Ensure data is accurate, organi...

Summary : We are seeking an experienced Assistant CRM Manager to join our CRM department. The ideal candidate will have at least 6 years of experience in CRM and a proven track record of successfully managing customer relationships. Roles and Responsibilities: Manage post-sale customer relationships and collections. Coordinate with banks, NBFCs, legal teams, and other relevant vendors. Focus on providing excellent client service, both pre- and post-sale, to ensure long-term customer retention. Understand the full customer lifecycle from initiation to possession. Ensure a smooth and hassle-free experience for customers in areas like onboarding, registration, and payment follow-up, while deliv...

As a Senior Customer Delight Executive, you will manage global customer interactions, provide resolutions via voice and email channels, and ensure top-a notch service delivery. Only Graduate Please only whatsapp your CV and name on HR 8826673317 Required Candidate profile Why Join Us? Work with a reputed global client in a professional, supportive environment. Opportunities for fast-track career growth into team lead/QA/SME roles.

Experience - 5 to 8 years in Retail FMCG Marketing. Customer Retention and Loyalty: Develop and implement strategies to enhance customer satisfaction, retention, and loyalty. Growth Marketing . Required Candidate profile New Store Openings - Launch, Activations Existing Stores Performance boost Activations at the Store. Experience in Store visit store Marketing. Loyalty & Retaining Festive Activations -Brand Campaign.

At Holiday Inn Club Vacations, were all about creating family moments and memories. And were looking for people who can help us create something new and rare - the most loved brand in family travel. Our goal is to grow our people, memberships, resorts, and guest love. Thats why we need individuals like you who will bring their passion to work every day. Who will instill confidence, trust, and respect. Who are eager to encourage success and build relationships. If so, were looking for you. POSITION DESCRIPTION: The Sr CRM Audience Specialist position will be responsible for supporting the strategic vision of Performance Marketing, by executing key audience segmentation requirements while ensu...

Role & responsibilities CUSTOMER EXPERIENCE MANAGER You will turn customers into long-term brand advocates by delivering world-class support, proactive communication, and personalized wellness experiences. Key Responsibilities Customer Journey Optimization - Own and enhance the entire customer experience cycle from inquiry to post-purchase. - Develop educational content (onboarding guides, video tutorials, webinars). - Implement customer feedback loops to improve products & services. Customer Support & Service Excellence - Set up & manage multi-channel support (WhatsApp, Email, Calls, Social Media). - Reduce response & resolution times by optimizing SOPs. - Build a pre-written FAQ & response...

Roles and Responsibilities Manage investor relations through effective communication, ensuring timely updates on investment strategies and reporting. Develop and implement CRM strategies to enhance relationships with investors, limited partners, and other stakeholders. Prepare comprehensive investor reports, including financial statements, market analysis, and portfolio performance reviews. Collaborate with cross-functional teams to identify new business opportunities and develop investment strategies aligned with company goals. Ensure compliance with regulatory requirements related to investor communications and disclosures. Desired Candidate Profile 1-5 years of experience in Investor Rela...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. We are expanding our Vlocity practice team and seeking talented, enthusiastic, and passionate Solution Developers to leverage native Vlocity functionality in delivering customer requirements efficiently, with minimal customization. Primary Skills 3+ years of experience in Vlocity development and ...

Responsibilities: * Manage customer relationships through CRM software * Ensure high levels of client satisfaction & retention * Develop strong communication skills with clients * Collaborate on CRM strategy & execution

Roles & Responsibilities: Collaborate with clients to analyze business requirements and implement tailored marketing automation strategies using HubSpot CRM. Design and deploy custom workflows, email automation, and lead scoring systems to enhance campaign performance. Configure and optimize HubSpot properties, forms, landing pages , and sales pipelines . Create detailed performance dashboards and reports using HubSpot analytics and custom reporting tools. Deliver onboarding, training, and ongoing support to ensure clients gain full value from HubSpot. Stay updated on HubSpot product updates and best practices to drive continuous improvement. Required Skills: 2-3 years of hands-on experience...

Role & responsibilities Developed and implemented a successful customer loyalty strategy within the business ecosystem. Designing of program processes along with SOP for clear visibility of goals. Campaign Designing and Management. Ensured customer engagement was effectively aligned within the ecosystem. Oversaw the seamless backend deployment from the factory to centralized IT infrastructure. Implemented a unified loyalty environment encompassing the complete product portfolio. Designed a reward fulfillment strategy and integrated partners into the backend. Successfully deployed on-ground teams aligned with organizational objectives. Participation in Fabricators, Carpenters, and Contractors...

Skills Required : Process Excellence, Automation, Stakeholder Management, Program Management, Analytics Education/Qualification : Graduate Desirable Skills : Lean Six Sigma, Customer Interfacing, CRM Strategy, Customer Experience Management Years Of Exp : 5 to 8 Years

Respond/resolve complaints quickly CRM campaigns Identify new/cost-efficient communication channels Track order placement, fulfillment, Dispatch, Shipping, follow up Track lead generation, segmentation, qualification,scoring & conversion Warranty Mgt Required Candidate profile 12+ years exp in Customer Relationship Management Lead Management Analytical, Teamwork,Customer Service & Problem solving skills Data Analysis Market Knowledge Good English Communication-written/Oral Perks and benefits Good CRM exp in Engineering & Product Company-MUST