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5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Senior CRM, you will play a crucial role in overseeing customer relationship management, upselling services, managing center operations, and leading client-centric projects. Your strong communication, problem-solving, and leadership skills will be vital in enhancing customer experience, increasing revenue, and ensuring the smooth functioning of coworking centers. You will be responsible for building and maintaining strong relationships with members and corporate clients. Handling client onboarding, renewals, escalations, and feedback will be part of your daily tasks. Driving customer satisfaction and retention through proactive engagement will be essential to your success in this role. ...
Posted 2 months ago
1.0 - 6.0 years
1 - 4 Lacs
Tiruchirapalli
Work from Office
Role & responsibilities Any graduate Should have prior experience in real estate industry Engage in regular follow-ups with customers to ensure satisfaction and address any queries or concerns. Coordinate and provide end-to-end assistance during the customer registration process. Liaise with internal teams and customers to ensure timely and accurate payment collection
Posted 3 months ago
0.0 - 2.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Develop & execute CRM strategy * Maximize customer satisfaction * Measure & report results * Manage customer relationships using CRM tools * Collaborate with sales & marketing teams Sales incentives
Posted 3 months ago
2.0 - 5.0 years
2 - 5 Lacs
Chennai
Work from Office
Position Overview: As the CRM Manager for [Company Name], you will be responsible for developing and executing strategies that will strengthen our customer relationships, increase client retention, and drive repeat business. Your role will focus on leveraging CRM tools to track customer interactions, improve lead conversion, and ultimately deliver a superior client experience from initial contact through to post-project completion. Key Responsibilities: CRM Strategy & Management: Develop and implement CRM strategies to enhance client engagement and satisfaction. Manage the customer database, ensuring it is segmented effectively for targeted marketing and communication campaigns. Client Engag...
Posted 3 months ago
5.0 - 10.0 years
3 - 8 Lacs
Chennai
Work from Office
Department: Business Development / CRM Reporting To: Director Business Development Location: Chennai Head Office (with occasional site visits as required) Employment Type: Full Time Position Overview: As the CRM Manager at SpaceDraft , you will be at the forefront of nurturing high-value client relationships and ensuring exceptional customer journeys across all stagesfrom initial engagement to post-project follow-up. A key performance focus will be on generating 20 qualified leads per week , while improving client retention, increasing conversion ratios, and enhancing the overall CRM system effectiveness. This role requires a strategic thinker, hands-on CRM operator, and an excellent communi...
Posted 3 months ago
3.0 - 6.0 years
4 - 6 Lacs
Chennai, Bengaluru
Work from Office
Post-sales client support, Agreement & loan docs, Vendor/client coordination, Payment verification, Email & call communication, Legal docs (ISO), Bank & payment follow-ups, Sale deed registration
Posted 3 months ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai Suburban, Virar, Mumbai (All Areas)
Work from Office
Job Descriptions JSB Group (Real Estate) Job Description – Executive – CRM Company: JSB Group Department: CRM Role: Back office Work Industry: Real Estate / Construction Experience: 1 – 3 years Salary: As per industry standards Employment Type: Full-time Job Summary We are looking for a diligent and detail-oriented CRM Executive to handle day-to-day Customer operations for our real estate projects. The role including the handling of Booking Forms, Receipts, NOCs, and Demand Letters, Manage Data Entry. Key Responsibilities - Maintain day-to-day Booking form entries in ERP software, preferably in Farvision ERP software. - Building and maintaining strong, positive relationships with customers t...
Posted 3 months ago
2.0 - 7.0 years
7 - 11 Lacs
Gurugram
Work from Office
Minimum Experience: 2 years Leads business growth by developing strategies, managing the BD team, and building client relationships. Drives revenue through strategic opportunities, monitors industry trends, and ensures alignment across departments. Key Skills: Negotiation, leadership, strategic planning, CRM expertise, industry knowledge. Please Share Your Updated Resume:
Posted 3 months ago
8.0 - 12.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Laundryheap is a global on-demand laundry and dry cleaning service operating across 14 markets, including the UK, the US, and the Middle East. We are a fast-growing, tech-led scale-up offering on-demand laundry & dry cleaning services via web and app to consumers in the cities we service. About the role We re looking for a strategic, data-driven Head of Retention Marketing to lead our global customer retention efforts. You will be responsible for improving customer engagement, increasing lifetime value and driving frequency through lifecycle marketing, loyalty programmes, as well as behaviour-led or predictive-led communications across channels including email, push, SMS, in-app and WhatsApp...
Posted 3 months ago
2.0 - 7.0 years
3 - 4 Lacs
Gurugram
Work from Office
Manage customer relationships using CRM software Ensure accurate customer data and records Coordinate with sales and customer service teams Analyze customer data and develop CRM strategies
Posted 3 months ago
3.0 - 6.0 years
1 - 4 Lacs
Aligarh, Greater Noida
Work from Office
CRM, handle all CRM matters, Coordinate amongst internal cross-functional teams/departments, Support Sales Coordinator,order processing, Reconciliation, Payment follow up
Posted 3 months ago
4.0 - 18.0 years
0 Lacs
karnataka
On-site
As a CRM Head at our company, you will be responsible for leading the customer relationship management function. Your role will involve overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring top-notch client servicing standards across all projects. We are looking for an experienced and strategic leader who can drive customer satisfaction, loyalty, and brand trust through innovative processes and a customer-first approach. Your key responsibilities will include leading, mentoring, and managing the CRM team, developing and implementing CRM strategies, handling customer escalations, ensuring timely documentation, maintaining client records, coordinating ...
Posted 3 months ago
1.0 - 5.0 years
3 - 6 Lacs
Goregaon
Work from Office
1. CRM Data Management 2. Campaign Execution 3. Customer Engagement 4. Automation 5. Reporting & Analytics 6. Collaboration 7. CRM System Support 8. Customer Feedback 9. Continuous Improvement
Posted 3 months ago
8.0 - 12.0 years
30 - 40 Lacs
Hyderabad
Work from Office
Role Synopsis We are looking for a dynamic, data-driven CRM Leader to own and drive patient journeys and engagement processes across multiple hospitals and specialties. This role will lead the configuration, optimization, and governance of the CRM solution (LeadSquared) and its integration with the Contact Centre solution (Ozonetel) and Hospital Information System (HIS) platforms. The ideal candidate will have hands-on experience with multi-stage customer journeys, contact centre operations, and real-time system integrations to ensure high conversion, retention, service excellence, and patient satisfaction. Key Responsibilities CRM Strategy & Configuration Own the overall CRM configuration a...
Posted 3 months ago
3.0 - 8.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Job Description- CRM Head Sales About Company: RAAM Group is an auto retail organization based out of Hyderabad with over $200 Mn in annual turnover along with interests in real estate, construction, and consumer retail. We are proud channel partners for leading automobile companies such as Mercedes-Benz, MG Motor, Honda, Ather, Alti Green & Tata. We have our footprint across Telangana, Andhra Pradesh, Karnataka & Maharashtra with a team size of over 2000 people. Job Summary: We are seeking a highly customer-centric and quality-driven professional to join RAAM Group as CRM Head Sales . This role is pivotal in managing the customer experience journey, addressing customer concerns, and driving...
Posted 3 months ago
4.0 - 6.0 years
10 - 20 Lacs
Hyderabad, Bengaluru
Hybrid
Job description Job Title: MS Dynamics 365 CRM Technical Consultant Location: Bangalore / Hyderabad - HYBRID Employment Type: Full-Time / Permanent Serve as in-house technical expert with a focus on helping our customers increase adaptability to Dynamics 365 CE and Power Platform products by providing advisory services. Provide technical guidance on new features and functionalities and encourage customer adoption. Help the customers Drive the deployment on Dynamics 365 CE and Power Platform and increase their consumption of the platform by providing deployment guidance, supporting development of the customers adoption models, and providing appropriate recommendations to overcome blockers. Be...
Posted 3 months ago
1.0 - 2.0 years
3 - 3 Lacs
Kolkata
Work from Office
Seeking an OMS Operator manage power outage scenarios using OMS, SCADA & GIS systems in a utility control room. Must coordinate field teams, restore service rapidly, and report system status
Posted 3 months ago
2.0 - 7.0 years
1 - 4 Lacs
Faridabad
Work from Office
Urgent Hiring for CRM profile: Must have knowledge of customer handling, customer satisfaction. Able to deal with patient. Strong Communication & interpersonal skills Interested candidate share their resumes on himanshi.singla@aimsindia.com .
Posted 3 months ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
About Impact Investment Exchange Impact Investment Exchange (IIX) is a pioneer in impact investing, dedicated to reshaping finance for sustainable development. Over the past 15+ years, IIX has built the sustainable investing market through capital mobilization, including the Women's Livelihood Bond Series (6 listed bonds and growing), enterprise technical assistance supporting impact enterprises across Asia, Africa, and the Pacific, data & impact measurement leveraging IIX Values, an impact verification tech solution, and global advocacy & innovation such as the Orange Movement, which integrates gender equality and climate action in financial markets. Our Impact: - Mobilized nearly $500M in ...
Posted 3 months ago
12.0 - 17.0 years
22 - 30 Lacs
Mumbai
Work from Office
Job Title: IT Business Partner Commercials Location: Mumbai Reporting To: India IT Head Team Size: 3 to 5 Members Experience: 12+ years (preferred) Essential Functions: Serve as the primary liaison between IT and Commercial business teams. Lead and implement commercial excellence initiatives across sales, marketing, and customer engagement. Drive the adoption of digital technologies including AI/ML and Generative AI to enhance business performance. Manage end-to-end CRM strategy including system implementation, enhancement, governance, and performance tracking. Oversee day-to-day operations of key commercial platforms including LMS and E-Detailing tools. Ensure technology solutions align wit...
Posted 3 months ago
6.0 - 9.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Senior Associate, Healthcare Systems Implementation Consultant RSM's National Healthcare Consulting practice is hiring for a Healthcare Systems Implementation Consultant who will participate in all aspects of the systems implementation life cycle related to the integration of leading healthcare IT applications. This work will include defining customer requirements, system configuration, testing, training, and go-live support. In addition, this role will support strategic IT projects such as IT systems assessments, software selections, and roadmap development. The Consultant will be part of a multi-disciplined project team and will work collaboratively with both fellow consulting and client t...
Posted 3 months ago
1.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Develop and maintain strong, long-lasting relationships with Customers Stay updated on industry trends and best practices in CRM Address customer inquiries and resolve issues promptly and efficiently Identify and develop new business opportunities Free meal Health insurance Mobile bill reimbursements Provident fund
Posted 3 months ago
3.0 - 8.0 years
10 - 17 Lacs
Thane
Work from Office
Experience in MS Dynamics 365 CRM. Hands on Functional Experience in Sales Process, Service Management Experience of deploying Line of Business solution (CRM) and interacting with end users and IT implementation teams Should possess domain expertise Required Candidate profile involved in Requirement Gathering ,Documentation of processes, prototyping & testing during deployment of Line of Business application within their company/client company FALC design tools and methods
Posted 3 months ago
8.0 - 12.0 years
0 - 0 Lacs
mumbai city
On-site
CRM Manager Reporting To: Director of Marketing / Head of Operations Location: Kalyan Experience: 8 to 12 years in CRM or real estate operations Key Tools: Salesforce / Hub Spot / Real Estate CRM, Excel, Power BI, automation platforms Primary Goal: Drive lead conversions, enhance customer loyalty and satisfaction, and streamline post sales CRM touchpoints across property projects. Overview A CRM Manager in real estate is responsible for designing and executing customer relationship strategies that enhance acquisition, retention, and satisfaction across residential, commercial, and mixed use property segments. They serve as the internal authority on CRM best practices and drive cross function...
Posted 3 months ago
4.0 - 9.0 years
4 - 9 Lacs
Gurugram
Work from Office
Role Overview We are looking for a Senior CRM Associate to lead lifecycle marketing initiatives across email, SMS, push notifications, and in-app channels. The ideal candidate will be data-driven, hands-on with campaign tools, and experienced in driving conversions, retention, and user engagement across the customer funnel. Key Responsibilities Own and execute end-to-end CRM campaigns (Email, SMS, WhatsApp, Push) across web and app platforms for the US and other key markets. Develop segment-wise customer journeys to target new, repeat, dormant, and high-value users using personalization and automation tools. Analyze campaign performance, generate insights, and recommend actions to improve op...
Posted 3 months ago
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