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5.0 - 8.0 years
14 - 24 Lacs
Bengaluru
Work from Office
At Holiday Inn Club Vacations, were all about creating family moments and memories. And were looking for people who can help us create something new and rare - the most loved brand in family travel. Our goal is to grow our people, memberships, resorts, and guest love. Thats why we need individuals like you who will bring their passion to work every day. Who will instill confidence, trust, and respect. Who are eager to encourage success and build relationships. If so, were looking for you. POSITION DESCRIPTION: The Sr CRM Audience Specialist position will be responsible for supporting the strategic vision of Performance Marketing, by executing key audience segmentation requirements while ensu...
Posted 3 months ago
4.0 - 8.0 years
3 - 5 Lacs
Chennai
Work from Office
Role & responsibilities CUSTOMER EXPERIENCE MANAGER You will turn customers into long-term brand advocates by delivering world-class support, proactive communication, and personalized wellness experiences. Key Responsibilities Customer Journey Optimization - Own and enhance the entire customer experience cycle from inquiry to post-purchase. - Develop educational content (onboarding guides, video tutorials, webinars). - Implement customer feedback loops to improve products & services. Customer Support & Service Excellence - Set up & manage multi-channel support (WhatsApp, Email, Calls, Social Media). - Reduce response & resolution times by optimizing SOPs. - Build a pre-written FAQ & response...
Posted 3 months ago
1.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Manage investor relations through effective communication, ensuring timely updates on investment strategies and reporting. Develop and implement CRM strategies to enhance relationships with investors, limited partners, and other stakeholders. Prepare comprehensive investor reports, including financial statements, market analysis, and portfolio performance reviews. Collaborate with cross-functional teams to identify new business opportunities and develop investment strategies aligned with company goals. Ensure compliance with regulatory requirements related to investor communications and disclosures. Desired Candidate Profile 1-5 years of experience in Investor Rela...
Posted 3 months ago
3.0 - 8.0 years
5 - 10 Lacs
Mumbai, Pune, Bengaluru
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. We are expanding our Vlocity practice team and seeking talented, enthusiastic, and passionate Solution Developers to leverage native Vlocity functionality in delivering customer requirements efficiently, with minimal customization. Primary Skills 3+ years of experience in Vlocity development and ...
Posted 3 months ago
0.0 - 2.0 years
1 - 2 Lacs
Ghaziabad
Work from Office
Responsibilities: * Manage customer relationships through CRM software * Ensure high levels of client satisfaction & retention * Develop strong communication skills with clients * Collaborate on CRM strategy & execution
Posted 3 months ago
2.0 - 4.0 years
4 - 6 Lacs
Chennai
Remote
Roles & Responsibilities: Collaborate with clients to analyze business requirements and implement tailored marketing automation strategies using HubSpot CRM. Design and deploy custom workflows, email automation, and lead scoring systems to enhance campaign performance. Configure and optimize HubSpot properties, forms, landing pages , and sales pipelines . Create detailed performance dashboards and reports using HubSpot analytics and custom reporting tools. Deliver onboarding, training, and ongoing support to ensure clients gain full value from HubSpot. Stay updated on HubSpot product updates and best practices to drive continuous improvement. Required Skills: 2-3 years of hands-on experience...
Posted 3 months ago
3.0 - 5.0 years
4 - 8 Lacs
Patna
Work from Office
Role & responsibilities Developed and implemented a successful customer loyalty strategy within the business ecosystem. Designing of program processes along with SOP for clear visibility of goals. Campaign Designing and Management. Ensured customer engagement was effectively aligned within the ecosystem. Oversaw the seamless backend deployment from the factory to centralized IT infrastructure. Implemented a unified loyalty environment encompassing the complete product portfolio. Designed a reward fulfillment strategy and integrated partners into the backend. Successfully deployed on-ground teams aligned with organizational objectives. Participation in Fabricators, Carpenters, and Contractors...
Posted 3 months ago
5.0 - 8.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Skills Required : Process Excellence, Automation, Stakeholder Management, Program Management, Analytics Education/Qualification : Graduate Desirable Skills : Lean Six Sigma, Customer Interfacing, CRM Strategy, Customer Experience Management Years Of Exp : 5 to 8 Years
Posted 3 months ago
10.0 - 15.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Respond/resolve complaints quickly CRM campaigns Identify new/cost-efficient communication channels Track order placement, fulfillment, Dispatch, Shipping, follow up Track lead generation, segmentation, qualification,scoring & conversion Warranty Mgt Required Candidate profile 12+ years exp in Customer Relationship Management Lead Management Analytical, Teamwork,Customer Service & Problem solving skills Data Analysis Market Knowledge Good English Communication-written/Oral Perks and benefits Good CRM exp in Engineering & Product Company-MUST
Posted 3 months ago
1.0 - 4.0 years
3 - 4 Lacs
Bahadurgarh
Work from Office
Responsibilities: * Manage customer relationships using CRM tools & strategies. * Implement CRM solutions with focus on ROI. * Collaborate cross-functionally on sales, marketing & support initiatives. Provident fund
Posted 3 months ago
5.0 - 10.0 years
4 - 6 Lacs
Pune
Work from Office
Role & responsibilities • Lead and manage the entire CRM department for the project • Supervise CRM executives and ensure timely execution of post-sales activities • Handle end-to-end documentation agreements, demand letters, receipts, allotments, and possession formalities • Ensure seamless coordination with Sales, Accounts, Legal, and Site teams • Maintain and update accurate client records in CRM software and Excel • Proactively resolve client concerns with a customer-first approach • Manage professional communication email, telephonic, and in-person • Plan and execute possession handovers smoothly, ensuring complete customer satisfaction • Drive initiatives to enhance client experience a...
Posted 3 months ago
2.0 - 6.0 years
3 - 4 Lacs
Pune
Work from Office
Role & responsibilities Strong client communication & follow-up Handling customer queries, agreements, and documentation Coordination with sales, accounts & site teams Managing post-sales activities allotments, demand letters, receipts CRM software knowledge & Excel proficiency Professional email and telephonic communication Excellent interpersonal and problem-solving skills
Posted 3 months ago
10.0 - 16.0 years
10 - 20 Lacs
Noida
Work from Office
Oversee all CRM functions,Escalating & resolving the concerns as raised by clients.To assist client with all queries pertaining to legal,agreement,registration,taxation,banking & Leading the Post Sales CRM Operations, payments & collections.
Posted 3 months ago
1.0 - 3.0 years
2 - 4 Lacs
Jaipur
Remote
Key Responsibilities Generate qualified leads and convert them into paying clients. Build and manage the sales and marketing funnel to drive B2B customer acquisition. Reach out to potential clients through cold calling, emails, LinkedIn, and referrals. Present and pitch FINB Tech's fintech products to CXOs, Product heads, and decision-makers. Collaborate with product and marketing teams to refine GTM strategies. Maintain a strong pipeline and track leads through the CRM. Report directly to the management on performance and lead status. Requirements 1 to 3 years of experience in sales, business development, or client acquisition (preferably in fintech, SaaS, or API-based products ). Strong un...
Posted 3 months ago
1.0 - 5.0 years
3 - 4 Lacs
Goregaon
Work from Office
Walk-in Drive at DTDC Express Ltd looking to a few candidates for the Mumbai Goregaon Location. Interview Date: 06 - June - 2025 to 10 - June -2025 Interview Timing: 11:00AM - 4:00PM Interview Mode: Walk-in Qualification: Any Graduate Interview With: Saurav Patil Interview Venue Address: DTDC Express Ltd, Plot No. 14, Vijay Nagar, Nr. Virwani Industrial Estate On Western Express Highway, Goregaon (E) Mumbai 400063. Kindly carry a updated copy of your resume Job Description:Location: Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM Role: Executive / Sr.Executive CRM Overview: We are seeking an Sr.Executive/AM CRM to join our dynamic team in the logistics division of our...
Posted 3 months ago
6.0 - 9.0 years
10 - 14 Lacs
Noida
Work from Office
This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication ,deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring...
Posted 3 months ago
6.0 - 9.0 years
10 - 14 Lacs
Gurugram
Work from Office
This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication ,deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring...
Posted 3 months ago
2.0 - 6.0 years
3 - 3 Lacs
Kozhikode
Work from Office
Responsibilities: * Develop & execute CRM strategies * Analyze customer data & insights * Manage customer relationships * Implement CRM solutions * Collaborate with sales team on lead generation
Posted 3 months ago
1.0 - 5.0 years
2 - 5 Lacs
Hyderabad
Work from Office
JOB DESCRIPTION Job Title : Customer Relations Manager Function : Retail Department : Sales & CRM Location : Hyderabad Reporting to : Regional Sales Manager _____________________________________________________________________________ Job Summary: As a Customer Relationship Manager (CRM) your primary responsibility is to build and maintain strong relationships with customers to ensure their satisfaction and loyalty. You will play a crucial role in understanding customer needs, resolving any issues, and providing exceptional service throughout the entire customer journey. 1)Relationship Building: Develop and nurture relationships with new and existing customers. Understand customers' preferen...
Posted 3 months ago
6.0 - 9.0 years
0 - 0 Lacs
Ghaziabad
Work from Office
Role & responsibilities Marketing & Selling of Jointing Sheets and Gland Packing Products to Industrial Segments Conducting Exhibition & Seminars Preferred candidate profile Candidate should have 6 - 9 years of experience in industrial sales . Candidate be B.sc/Diploma in mechanical / B.tech
Posted 3 months ago
5.0 - 8.0 years
5 - 8 Lacs
Nagpur
Work from Office
Role CUSTOMER RELATIONSHIP MANAGER Reports to: Head of Marketing Team: Works with Sales Executives, Digital Marketing, & Customer Support Location: Corporate Office (NAGPUR) / Retail Stores Role Overview: The Customer Relationship Manager (CRM) will be responsible for building strong customer relationships, enhancing loyalty, and driving repeat sales. They will focus on personalized communication, managing high-value clients (HNI customers), handling feedback, and executing loyalty programs to enhance customer retention in both offline and online jewellery sales. Key Responsibilities: 1. Customer Acquisition and Retention Connecting with leads from Digital marketing and acquiring new custome...
Posted 3 months ago
2.0 - 5.0 years
2 - 3 Lacs
Ballabhgarh, Palwal, Faridabad
Work from Office
Manage and optimize CRM systems. Analyze customer data, improve engagement strategies, and implement automation tools. Enhance customer experience, support sales, and ensure data accuracy. Strong analytical and technical skills required.
Posted 3 months ago
8.0 - 13.0 years
45 - 70 Lacs
Gurugram
Hybrid
Role Overview - As the CRM Lead, you will be r esponsible for developing innovative, cost effective and credible operational solutions for clients across a wide range of Industry Sectors. These solutions will include development of omnichannel contact centre and back-office operations, including digital transformation and best shoring options. You will design , implement , and optimize CRM systems to enhance business processes and i mprove customer interactions. Mandatory Skillset: Strong knowledge of CRM platforms (e.g., Salesforce, Microsoft Dynamics). Business process analysis and project management (Prince 2 advantageous). Technical expertise in integrating and optimizing technologies ac...
Posted 3 months ago
0.0 - 2.0 years
2 - 4 Lacs
Chennai
Work from Office
Job Title: CRM Executive - Sales Support Location: Chennai (Work from Office) Experience: 0-2 years Company: Lumel - A Product Development Company About Us We are a fast-growing product development company focused on building world-class BI & Analytics solutions. With offices in Chennai and the US, we thrive on innovation, customer focus, and building teams that love what they do. Job Summary We are looking for a smart and enthusiastic individual to support our Sales team by managing CRN-related tasks, maintaining and learning our CRM system (HubSpot), and ensuring smooth communication and coordination with clients and internal stakeholders. Key Responsibilities Manage and update CRN (Channe...
Posted 3 months ago
3.0 - 4.0 years
5 - 6 Lacs
Bengaluru
Work from Office
1. Customer Lifecycle Management 2. Customer Communication & Engagement 3. Issue Resolution & Service Delivery 4. CRM System & Reporting 5. Manage CRM software and ensure accurate and updated client data. 6. Compliance & Documentation Required Candidate profile • Bachelor’s degree in Business Administration, Marketing, Real Estate, or related field. • 3–4 years of experience in CRM, customer service, or relationship management, in real estate.
Posted 3 months ago
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