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Manager - CRM - Hyderabad - European MNC Building Material Product Co

Manager - CRM - Hyderabad - European MNC Building Material Product Co

Straategic Hrd Consultancy Service

10 - 15 years

10 - 15 Lacs

Hyderabad

Posted:1 month ago| Platform:

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Skills Required

Customer Insight Customer Segmentation Customer Engagement Customer Relationship Management CRM Strategy Promotional Campaigns Customer Satisfaction Customer Loyalty Loyalty Marketing Promotional Events Customer Experience Cx Loyalty Programs Customer Retention

Work Mode

Work from Office

Job Type

Full Time

Job Description

Respond/resolve complaints quickly CRM campaigns Identify new/cost-efficient communication channels Track order placement, fulfillment, Dispatch, Shipping, follow up Track lead generation, segmentation, qualification,scoring & conversion Warranty Mgt Required Candidate profile 12+ years exp in Customer Relationship Management Lead Management Analytical, Teamwork,Customer Service & Problem solving skills Data Analysis Market Knowledge Good English Communication-written/Oral Perks and benefits Good CRM exp in Engineering & Product Company-MUST

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Manager - CRM - Hyderabad - European MNC Building Material Product Co