262 Customer Insight Jobs

Purpose of the Role The Customer Experience Research & Insights Lead will drive a holistic understanding of customer experience across Sobha Realtys ecosystem—spanning sales, handover, community, service, and digital platforms. This role blends qualitative research and quantitative analytics to uncover deep customer insights, identify friction points, and guide strategic improvements that enhance satisfaction, loyalty, and trust. Key Responsibilities Conduct qualitative and quantitative Customer Experience studies (interviews, surveys, journey observations, ethnographic assessments). Develop and maintain customer journey maps highlighting pain points, moments of delight, and process improvem...

Support comprehensive eCommerce category refreshes by executing assortment and site optimization strategy. Analyze consumer funnel analysis, apply guest demographics data, and analyze behavioral trends to improve site experience. Identify opportunities to optimize site merchandising strategies focusing on conversion, findability, maximizing guest engagement, and frictionless shopping. Streamline and document processes, manage project timelines, and resolve operational challenges to improve task execution and efficiency. Collaborate effectively with stakeholders and communicate insights clearly to ensure timely execution of action items. Monitor key site metrics, troubleshoot performance issu...

We are looking for a highly skilled and experienced Analyst to join our team at Lowes Services India Private Limited, focusing on Customer Insights. The ideal candidate will have a strong background in analyzing customer data and providing actionable insights to drive business growth. Roles and Responsibility Analyze complex customer data to identify trends and patterns that inform business decisions. Develop and implement effective analytical strategies to measure customer engagement and satisfaction. Collaborate with cross-functional teams to design and execute customer-centric initiatives. Provide data-driven recommendations to improve customer experience and loyalty. Conduct market resea...

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology At Pall Corporation, one of Danaher's 15+ operating companies, our work saves livesand we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact innovating at the speed of life. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, gl...

As a Product Owner Vice President at Barclays, you will lead the evolution of the business data and reporting MI team within the business banking product and propositions. You will be responsible for managing and developing both existing and new products and/or services, along with ownership of related customer and colleague journeys. Your role will involve developing the product strategy, driving change through Barclays execution teams, making key decisions in the product lifecycle, and owning associated outcomes for customers, colleagues, and the bank. Effective stakeholder management, leadership, and decision-making skills are essential to support business strategy and risk management. **...

Job Description : Customer Psychology Expert Purpose of the Role : The Customer Psychology Expert will decode the emotional and cognitive aspects behind customer satisfaction, loyalty, and complaint behaviour. The role integrates behavioural science into journey design, helping Sobha Realty understand why customers feel the way they do and how to influence those perceptions systematically. Key Responsibilities : Conduct psychological profiling and persona development to map customer motivations and expectations. Apply behavioural science frameworks (nudge theory, cognitive bias analysis, emotion mapping) to design better experiences. Partner with Customer Experience Insights and Research tea...

About The Role Skill required: Delivery - Customer Insights Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations.Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-m...

Role & responsibilities Strategy & Execution: Support the development and implementation of CX insights initiatives by capturing and analyzing customer feedback across channels. Convert data into actionable insights to help improve customer journeys, experience KPIs, and transformation projects. Leadership & Collaboration: Work closely with cross-functional teams to embed insights into product, process, and service improvements. Contribute to creating a customer-centric culture by sharing findings and recommendations that enhance decision-making.. Customer Feedback & Benchmarking: Assist in implementing the Relationship NPS framework to capture customer insights and support competition bench...

The Strategy & Consulting Global Network Song Practice | Marketing Transformation | B2B Marketing Automation Join our team of GN SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice:GN SONG Platforms MS Dynamics CRM (Marketing) I Areas of Work: B2B Marketing, Marketing Automation | Level:Senior Manager | Location: Pune | Years of Exp: 12+ Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working...

About The Role Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Associate Manager Qualifications: Phd/BE Years of Experience: 10 to 14 years What would you do? Job location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of worki...

About The Role Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Senior Analyst Qualifications: Phd/BE Years of Experience: 5 to 8 years What would you do? Basic Qualifications/ Core competenciesJob location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the bu...

About The Role Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Senior Analyst Qualifications: Phd/BE Years of Experience: 5 to 8 years What would you do? Basic Qualifications/ Core competenciesJob location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the bu...

About The Role Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Specialist Qualifications: Phd/BE Years of Experience: 7 to 11 years What would you do? Job location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with ...

About The Role Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Specialist Qualifications: Phd/BE Years of Experience: 7 to 11 years What would you do? Job location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with ...

About The Role Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Associate Manager Qualifications: Phd/BE Years of Experience: 10 to 14 years What would you do? Job location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of worki...

About The Role Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Associate Manager Qualifications: Phd/BE Years of Experience: 10 to 14 years What would you do? Job location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of worki...

Role & responsibilities Ideate and roll out the Blackberrys Brand Track to continuously measure brand health and customer sentiment. Work closely with cross-functional stakeholders (Marketing, CRM, Retail, Ecom) to define objectives, inputs and success metrics for each Brand Track wave. Ensure on-time execution, market monitoring and action listing, translating insights into clear, prioritized initiatives. Own the NPS / CSAT / Mystery Audit program end-to-end and drive org-level actions to lift experience scores and retention. Lead CRM and campaign management by translating insights into targeted journeys and trigger-based campaigns across online and offline channels. Partner with CRM agency...

Hiring a Business Analyst to bridge the customers, clinicians, product, engineering, and design teams. The role drives customer insight, product features, structured documentation, and alignment to build a high-impact maternal wellness AI product. Required Candidate profile 7-10 yrs in digital health, product/business analysis, consulting, health-tech, public health, or user research; experience working with clinicians is a plus; exposure to product workflows required.

Position Summary: Market Intelligence Lead at NxtWave is a pivotal role responsible for keeping a pulse of the market by staying in touch with customer feedback, analyzing competitor products, identifying new market opportunities etc. This role will ensure that we stay ahead of the curve by continuously monitoring the pulse of the market and our products reception. You will play a key role in shaping our product strategy by delivering actionable insights that drive growth and innovation. Key Responsibilities: Customer Sentiment Analysis: Lead the collection and analysis of customer sentiment on our platform, identifying strengths, pain points, and opportunities for improvement. Effectiveness...

As a Channel Sales Manager, your role will involve developing and maintaining relationships with channel partner executives and sales teams. You will be responsible for defining the supplier channel strategy, acquiring new partners, and generating revenue. Additionally, you will need to create a comprehensive product basket and positioning for the market, along with providing value and service propositions to channels and customers with Supply Chain alignment. Your strategic support for marketing initiatives will help in brand and channel alignment, and you will work on go-to-market strategies. Key Responsibilities: - Develop relationships with channel partner executives and sales teams. - O...

As an Analytics and Modeling Senior Analyst at Accenture, your primary role is to analyze and solve increasingly complex problems. You will be expected to draw relevant insights from data and present them effectively through storytelling and visualization techniques. Your day-to-day interactions will be with peers within Accenture, with some involvement with clients and/or Accenture management. You will receive minimal instruction on daily tasks and moderate guidance on new assignments. Your decisions will impact your own work and potentially that of others, making you an essential contributor in your team. **Key Responsibilities:** - Analyze and solve complex problems using data insights - ...

As an Analytics and Modeling Specialist at Accenture, your role involves analysis and solving of moderately complex problems. You may create new solutions, leveraging and adapting existing methods and procedures as necessary. You are expected to understand the strategic direction set by senior management in relation to team goals. Your primary upward interaction will be with your direct supervisor, and you may also interact with peers and management levels at clients or within Accenture. Guidance will be provided to you when determining methods and procedures on new assignments. Your decisions will often impact the team where you work. If you are in an individual contributor role, you may ma...

Role & responsibilities Consumer Coverage Responsible for brand image with consumers across all channels and platforms Derives and adapts the Global / Regional marketing strategy to maximize local relevancy: Define the target consumer profile(s), adapting Global / Regional guidelines to local opportunities Develops a thorough omni-channel understanding of local consumer behaviors and preferences Responsible for the brands marketing budget. Responsible for translating consumer insights into brand campaigns, by conceptualizing, briefing agencies and executing video and image production. Translate local consumer insights into marketing and selling opportunities Collects and understands best pra...

Required Qualifications: CRM Marketing Module POMinimum 5 years of experience in Microsoft Dynamics CRM Marketing/Customer Insights (must to have), Sales (good to have) and Customer Service (good to have)Strong understanding of Outbound and Real-time Marketing methods Experience in Marketing Execution process - Customer Segments, Customer Journeys, Marketing Emails, Subscription Lists Experience with Event Management process Event Creation, Event Registration, Events Worklist Experience with Internet Marketing Creating Marketing Pages, Marketing Forms, Marketing websites Experience with Lead Generation and Scoring models Good to have integration experience with third party marketing solution...

About The Role Skill required: Delivery - Customer Insight & Marketing Analytics Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clien...