165 Loyalty Programs Jobs

Corporate Gifting – Manage the full sales cycle: from pre-sales presentations, client engagement, and negotiations to drafting quotes & proposals. Identify and acquire new clients while building strong, lasting relationships to drive business growth Required Candidate profile Skilled in client coordination, lead generation, sales & order processing. Strong B2B corporate sales, relationship management, and communication. Excel knowledge is an added plus.

Max Life Insurance Company Limited is looking for Assistant Manager - CAT - Loyalty to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Role & responsibilities Looking for a candidate who has experience in Marketing Promotions, and Promotion Strategies. Must have experience in handling Multi-Channel Marketing Campaigns, Product Promotions, and Customer Loyalty Programs. Should have exposure in Market Research, Brand Promotion, and Product Launches. Potential candidates who excel in working in FMCG, FMCD, Beauty/ Cosmetics, Beverage, or Pharma industries. Preferred candidate profile Any Graduate or MBA with overall 1 to 3 years of experience. Global Market exposure would be an added advantage. Will be open for a Face-to-Face interview. Compensation Best in Market Regards, Srividhya Senior Business Analyst Email : srividhya.r@haarvard.com

Position Summary The Influencer Loyalty Program Manager will spearhead the design and delivery of an innovative loyalty program targeting faade & window fabricators who operate in the small and medium sized projects. This role emphasizes cultivating non-price based value propositions that leverage technical expertise, digital solutions, and consumer insights to deepen engagement, enhance fabricator capabilities, and differentiate our offerings in undifferentiated, low-awareness market. Key Responsibilities Loyalty Program Strategy & Execution Develop and implement loyalty initiatives focused on technical certification, advanced training, exclusive digital resources, and collaborative innovation platforms that enhance fabricator expertise and project success without relying on price discounts. Drive Digital Engagement & Enablement Lead the deployment of digital tools that empower fabricators to optimize project delivery and showcase professionalism and technical expertise. Generate and Utilize Consumer & Fabricator Insights Establish systems to capture robust qualitative insights from facade & window fabricators and end-users, including project & product feedback, evolving technical needs, and market trends. Leverage these insights to continuously refine value propositions such as technical support offerings, digital capabilities, and innovation initiatives, thus reinforcing loyalty through relevant & impactful solutions at scale. Certification & Capability Building Develop tiered certification programs recognizing fabricators for excellence in both technical expertise and professionalism , cementing their market leadership and reinforcing brand advocacy. Support to Field Marketing Team Provide enablers to the Field Marketing team to build sustained, consultative relationships with fabricators, providing strategic technical guidance, early access to new innovations, and platforms for peer collaboration and knowledge sharing. Program Performance Tracking & Reporting Use CRM systems and digital analytics to monitor engagement, gather feedback, track KPIs to produce actionable reports to optimize loyalty initiatives.

Job Description: Product Manager - Loyalty & Rewards About Snapmint: Indias booming consumer market has over 300 million credit-eligible consumers, yet only 35 million actively use credit cards. At Snapmint, we’re reimagining how credit works—with a product-first approach that puts the consumer experience at the center. Our EMI and Pay Later solutions are designed from the ground up to be intuitive, accessible, and frictionless—enabling millions of Indians to purchase what they need, when they need it, whether it’s fashion, electronics, or daily essentials. From seamless onboarding to instant approvals and zero-cost EMIs, all our products are engineered to empower users while maintaining transparency and trust. We believe that enduring financial services are built not just on fair terms, but also on products that solve real problems with simplicity and scale. Founded in 2017, Snapmint is now India’s leading online zero-cost EMI provider. With over 10 million consumers served across 2,500 cities—and doubling year on year—our growth is a direct outcome of building a world-class online product that people love and rely on. Role Overview: We are looking for a Product Manager to lead the Loyalty & Rewards charter. This role is central to building meaningful and engaging reward experiences that drive user retention, repeat transactions, and lifetime value. The ideal candidate combines a deep understanding of user incentives with a strong product sense and analytical rigor. You will be responsible for designing and managing cashback programs, personalized offers, loyalty campaigns, and ensuring they align with business goals and financial health. Responsibilities: Build and improve the Rewards feature to make it easy and rewarding for users. Work with marketing and merchants to launch rewards Design next steps of the loyalty program like tiers, badges, or brand rewards. Track how many users use rewards and how it impacts repeat usage and LTV Run A/B tests and user research to make the program better Ensure the reward system is fair, scalable, and supports Snapmint’s business Qualifications: Experience working at a company with 50M+ app downloads 4–6 years in product management—preferably fintech, BNPL, payments, or loyalty programs Strong analytics with a background in designing incentive-driven products Experience executing loyalty/ cashback programs and running A/B experiments Understanding of ecommerce & consumer journeys is a plus A user-first mindset with the ability to translate insights into intuitive product flows Excellent stakeholder management and roadmap planning skills Location - Bangalore Work days - 5 days/ week

About The Role Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Campaign Management Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designDesign, implement, develop & manage Salesforce Marketing Cloud. A CRM platform that allows to create and manage marketing relationships and campaigns with customers. It is an integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and mgmt and data analysis. Custom scripting languages used to personalize landing pages, create applications, construct cross-channel templates or layouts. What are we looking for? Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamWritten and verbal communication Roles and Responsibilities: Strategic CRM Leadership:Develop and execute CRM strategies aligned with business goals to enhance customer lifecycle management. Oversee CRM roadmaps,campaign calendars,and customer engagement initiativesEnsure compliance with local privacy laws,spam regulations,and internal contact rules.CRM Campaign Strategy & Execution:Manage requests from marketing and business teams,ensuring campaign execution aligns with strategic goalsDevelop and allocate offers,ensuring appropriate segmentation and customer targeting Lead the creation and execution of multi-channel campaigns,including email,SMS,push notifications,and loyalty programs. Oversee approval processes with legal,compliance,privacy,and external partners before campaign execution.Customer Data Management & Insights:Manage customer segmentation strategies,ensuring data integrity and compliance. Develop and implement targeted offers using segmentation tools(e.g.,Comarch) and coordinate execution with hub teams. Conduct audience segmentation reviews and ensure data alignment with CRM systems.Content & Asset Management:Source and provide creative assets,copy points,and campaign mechanics for execution teams. Ensure consistency and accuracy in content across customer touchpointsCollaborate with creative teams to produce high-quality campaign materials.Cross-Functional Collaboration & Stakeholder Engagement:Work with internal Sakeholders(e.g.,marketing.digital,compliance) to ensure seamless campaign execution. Coordinate external partner approvals before campaign briefing. Oversee the internal approvals process,ensuring adherence to legal and compliance requirements.Campaign Performance Monitoring & System Management:Load campaign details into tracking systems(e.g.,Synops, Comarch, CLIENTMe)and oversee activation. Conduct live proof testing of links, content,and interactive campaign elements (e.g..countdown timers,forms)Validate final production builds in relevant systems(e.g.,Comarch for AU, Radium for NZ). Track and analyze campaign performance,reporting on key metrics(e.g..engagement,retention, ROI) Facilitate issue resolution and triage processes across ANZ campaigns. Coordinate with IT,privacy, legal,and external partners to address campaign or system issues. Implement corrective actions,including campaign pauses or customer communications. Manage CLIENT Rewards Unlocked (B2B2C) CRM activity,including briefing and testing business rules. Oversee NZ loyalty programs, including EDR offer loading,approvals,and data reporting coordination. Support new partner onboarding and CRM activation processes. Qualification Any Graduation

Client of Career Planet Consultancy is hiring for Loyalty and Referral Manager for MNC Real Estate in Pune at YERWADA / SB Road / BANER / NIBM location. Looking for extremely smart, good looking, energetic and tech savvy candidates who can manage hands-on approach to develop and manage customer loyalty and referral initiatives. Your insights and actions will enhance customer retention while driving program engagement. Looking for candidates with vast experience in handling Customer Retention & Loyalty in Real Estate Industry for Pune location. ONLY PUNE / MUMBAI CANDIDATES APPLY. Highly dependable and trustworthy. Efficient in working to ensure work is done within specified timelines. Send us your cv on hrcareerplanet@gmail.com Call Leena Bhandari on 7719987979 Ravi Sir on 9021379678 for more details. https://forms.gle/c8ngJChLSo8ZGNUK8 WE DO NOT CHARGE CANDIDATES FOR PLACEMENTS. REFER YOUR FRIENDS & FAMILY FOR FANSTASTIC CAREERS IN REAL ESTATE SECTOR. Join the client's dynamic team as a Loyalty and Referral Manager, where you will take a proactive, hands-on approach to develop and manage customer loyalty and referral initiatives. Your insights and actions will enhance customer retention while driving program engagement. Key Responsibilities: - **Driving loyalty and referral business from existing customers and relevant stakeholders in given timeline , desired results need to be maintained in launch and sustenance . - **Engage with customers to gather feedback, understand their motivations, and foster relationships that encourage participation in loyalty and referral activities. - **Develop engaging promotional materials and communication plans to inform customers about loyalty initiatives and referral opportunities. - **Work closely with marketing, sales, and customer service teams to ensure a consistent approach to customer engagement. - **Market Research:** Stay informed on industry trends, competitor offerings, and customer preferences to continuously refine loyalty strategies. - **Compliance Monitoring:** Ensure that all programs adhere to legal standards and ethical guidelines within the industry. Qualifications: - Masters degree in Marketing, Business, or a related field. - 5-10 years of experience in customer loyalty, sales, or marketing, with a demonstrated understanding of customer engagement strategies. - Proficient in data analysis tools and CRM software; strong analytical and problem-solving skills. - Excellent written and verbal communication skills, with a talent for creating engaging content.

Urgent Requirement for BTL Marketing Executive for Kanjurmarg East location. Required Qualification Graduation Degree from a reputed & recognized University/Institute Should have 3+ years of experience handling trade marketing across FMEG (preferred), appliances, consumer durables industry (paints, pipes, sanitaryware, etc.) • Experience with retailer/ distributor loyalty programs, retailer engagement and on-ground marketing activities require d Role- Develop and implement trade marketing strategies to ensure competitive differentiation for products and drive sales growth across regions Roles & Responsibilites: • Retailer engagement: Drive strategies for BTL marketing with local teams to Prioritize key regions of focus and target retailers across regions Ideate, develop and execute necessary trade promotional schemes, activities, marketing material to ensure sufficient push from retailers for CG products • Promotional material: Work with central marketing team and external vendors to create promotional material (brochures, hoardings, etc.) for CG’s focus SKUs • Operations & agency coordination: Work with external agencies and regional sales team to ensure disbursement of CG’s promotional material, prominent display across retailers, etc. ensuring high visibility of CG products • Loyalty/ engagement programs: Work with sales & marketing to create differentiated loyalty programs for retailers and distributors surpassing competition and implement schemes with minimal delays • Resource management: Ensure efficient resource allocation (off-roll agency, marketing material, etc.) across channels, geos. etc to ensure sales growth • Consumer research: Continuously gather market intelligence, track competition, and gather retailer insights to identify gaps and execute strategies • Influencer activation: Organize informal meet-ups, product demos, skill development/ training sessions, digital loyalty program for key trade influencers Looking with candidates with good communications skills only. Looking for candidates who can join immediately or within 15 days.

PROFESSIONAL/PARAPROFESSIONAL JOB DESCRIPTION Title:Marketing Associate Premium and Promo SpecialistSalary Plan: Job Code: Grade:12Family:MarketingCountry of Position:IndiaSubfamily: Last Updated: Purpose of Role Support India Marketing on implementation of product and sales promotions, and business programs. Develops and/or executes fully integrated multi-channel marketing campaigns, programs, experiences, or promotions to support Amway brands/ products/programs. Contribute to the implementation of promotional activities for ABOs and Custom ers. Support Customer Strategy Loyalty programs with project planning, implementation, training and report creation. Support in all administrative tasks related to Marketing Operations teams. Principal Responsibilities: ***Other Duties As Assigned*** Supports strategy execution and programs that support the Amway Marketing Framework. Responsible for Promotions & Business Programs administrative & operational tasks. Responsible for Handling the internal stakeholders forums/committees related to promotions & business programs, i.e. monthly promotion/stakeholders meeting. Implement and monitor promotional activities for Indian markets while working closely with internal stakeholders to gain alignment and reporting results and under supervision of the team and in collaboration with Performance marketing team. Support the enhancement of promotions, programs and other marketing initiatives in close collaboration with the superior. Contribute to the development and execution of short-term and mid-term product promotion plans (push and pull strategies) using supportive mechanics as discounts, gifts with purchase, product with purchase to increase sales. Support coordination and tracking of all projects on all aspects of product promotions & business programs from start to completion, managing timelines and deliverables. Manage the processes of briefing campaign materials, stakeholder review for approval, preparation and distribution . Prepare reports and provide insights to support analytics and reporting in collaboration with Digital/ OmniChannel Commerce & Activations Team. Define and track key performance measures in collaboration with Digital/ OmniChannel Commerce & Activations Team. Responsible for Partner Stores portfolio management, i.e. Partners engagement, handling partner stores activity calendars, partner store offer updates, requests related to partner stores from cross functional stakeholders. Supports in implementing initiatives and programs that build and enhance Amways marketing capabilities globally. Coordinate and adjust offline and online communication/assets related to Promotions & Programs. CAREER LEVEL Working knowledge of marketing principles and practices. Develops technical proficiency in multiple marketing systems. Supports projects. Supports/administers programs. REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND/OR RELATED EXPERIENCE ***or equivalent experience gained from any combination of formal education, on-the-job training, and/or work and life experience***EducationDegree FieldRelated Experience (years)Certification(s) / License(s) Bachelor's degree &/or Masters degreeMarketing/ Commerce/ Arts/ Science/ Business Administration Minimum 1-2 years Bachelors or Masters Degree in Science/ Commerce/ Arts/ Business Administration (Marketing, Management) or related field. Minimum of 1-2 years experience in brand and product management for a multi-national company. Experience in Direct Selling industry or FMCG or brand experience with Nutrition products is an advantage. Languages: Fluent in written and spoken English and any additional Indian languages are welcome. Experience with market research projects/external agencies is an advantage. A team player, experienced in working with international teams and cross-functional teams is an advantage. Experience in working not only in India but Global markets is an advantage. Sound business acumen required, specifically financial skills. Excellent communication and persuasion skills. Understanding and good use of PowerPoint, Excel, and Word. Experience with planning/execution of Social Media activities. Self-reliant, proactive, and highly motivated. Able to work under pressure and with deadlines. Ability to travel both domestic and/ or international Page 1 of 2

As a Marketing Automation & CRM Specialist, your role will involve managing and optimizing enterprise-level customer engagement platforms like Salesforce Marketing Cloud, Oracle CECS, and BirdEye to ensure seamless customer journeys and data-driven engagement strategies. Your key responsibilities will include: - Salesforce Marketing Cloud Management: - Design and deploy email marketing campaigns with personalization and automation journeys. - Build and maintain complex data extensions, segmentation, and audience rules. - Utilize Automation Studio, Journey Builder, and AMPscript to optimize campaign workflows. - Monitor campaign performance and provide recommendations for improvement. - Data Cloud & Customer Segmentation: - Define, build, and refine customer segments and lifecycle campaigns using Salesforce Data Cloud or other CDP solutions. - Collaborate with internal data teams to ensure accurate and consistent data flow. - Develop reporting dashboards to track engagement, conversions, and retention. - Oracle CECS (Customer Engagement and Commerce Suite): - Administer and configure Oracle CECS for loyalty programs, promotions, and personalized customer experiences. - Integrate Oracle CECS data with other marketing automation platforms. - Oversee updates, troubleshoot issues, and ensure smooth day-to-day operations. - BirdEye Management: - Set up and monitor BirdEye for reputation management and customer reviews. - Analyze customer feedback to identify trends and areas for improvement. - Coordinate with customer service and product teams to address feedback promptly. - Collaboration & Strategy: - Collaborate with Product, Sales, and Digital Marketing teams to align marketing automation efforts with business objectives. - Contribute to strategy planning sessions, offering insights on platform capabilities and customer engagement opportunities. - Stay updated on industry trends and platform enhancements to drive continuous improvement. Qualifications: Education & Experience: - Bachelor's degree in Marketing, Business, Computer Science, or a related field. - 4-5+ years of hands-on experience with Salesforce Marketing Cloud (SFMC) or similar marketing automation platforms. - Experience managing CRM systems and loyalty/rewards programs (e.g., Oracle CECS). Technical Skills: - Proficiency with SFMC modules like Email Studio, Journey Builder, Automation Studio, and Audience Builder. - Familiarity with CDP/data management for segmentation (Salesforce Data Cloud preferred). - Experience with BirdEye or other reputation management tools. - Basic understanding of HTML/CSS for email template customization. - Ability to analyze large data sets and generate actionable insights. Soft Skills: - Strong project management and organizational abilities. - Excellent communication and stakeholder management skills. - Analytical mindset and proven problem-solving skills. - Detail-oriented with a focus on delivering high-quality user experiences. Preferred: - Certifications in Salesforce Marketing Cloud, Salesforce Administrator/Consultant, or Oracle CECS. - Experience collaborating with IT teams or external vendors on integrations.,

As an App Marketing Manager, you will be responsible for driving user acquisition, engagement, and retention across iOS and Android platforms. You will develop and execute end-to-end app marketing strategies to increase app downloads, activations, and long-term user retention. Your key responsibilities will include: - Developing and executing app marketing strategies to increase app downloads, activations, and user retention. - Planning, managing, and optimizing paid acquisition campaigns across various platforms. - Overseeing App Store Optimization (ASO) to maximize visibility and organic downloads. - Collaborating with product, analytics, and design teams to optimize in-app user journeys. - Monitoring and analyzing campaign performance to provide actionable insights. - Implementing engagement and retention strategies such as push notifications and loyalty programs. - Staying updated with industry trends and best practices in mobile app growth. To qualify for this role, you should have: - A Bachelor's degree in Marketing, Business, or a related field (MBA is a plus). - 2-3 years of experience in digital/app marketing with a focus on user acquisition and retention. - Strong knowledge of mobile attribution platforms like AppsFlyer and Adjust. - Proficiency in campaign management across various platforms. - Solid understanding of ASO, mobile analytics, and app engagement strategies. - An analytical mindset with skills in data interpretation and optimization. - Excellent communication, collaboration, and project management skills. This role offers the opportunity to lead the strategy, execution, and optimization of mobile app marketing initiatives, ensuring strong ROI from paid and organic channels.,

The Marketing Manager position at our retail brand requires a dynamic and results-driven individual with a strong creative mindset. You will be responsible for developing, implementing, and optimizing marketing strategies to drive foot traffic, increase brand awareness, and boost sales both in-store and online. A solid grasp of retail trends, consumer behavior, and digital marketing techniques is essential for success in this role. As the Marketing Manager, your key responsibilities will include strategic planning to identify opportunities for growth, campaign management to ensure successful execution of marketing initiatives, brand management to maintain brand consistency and integrity, retail collaboration to foster partnerships with other retail entities, and budget management with a focus on analytics to measure performance and ROI. The qualifications for this role include a Bachelor's degree in Marketing, Business Administration, or a related field, with an MBA being a plus. You should have at least 5 years of marketing experience, preferably in the retail industry, along with a proven track record of successful campaign development and execution. Strong knowledge of digital marketing platforms and analytics tools is required, as well as excellent communication, leadership, and project management skills. The ability to work effectively in a fast-paced, deadline-driven environment is crucial. Preferred skills for the Marketing Manager position include experience with retail CRM and loyalty programs, proficiency in marketing tools, a strategic and creative mindset with a focus on timely delivery, an eye for visual merchandising and branding, and strong team-building and leadership abilities. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, paid sick time, and provident fund. The work location for this role is in-person.,

Corporate Gifting – Manage the full sales cycle: from pre-sales presentations, client engagement, and negotiations to drafting quotes & proposals. Identify and acquire new clients while building strong, lasting relationships to drive business growth Required Candidate profile Skilled in client coordination, lead generation, sales & order processing. Strong B2B corporate sales, relationship management, and communication. Excel knowledge is an added plus.

STARTEK is looking for Key Account Manager - Operations to join our dynamic team and embark on a rewarding career journey Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty. Identifying new business opportunities. Negotiating contracts and agreements with key customers. Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met. Monitoring and analyzing customer feedback to identify areas of improvement. Managing and resolving customer complaints and issues. Staying up-to-date with industry trends, competition and market changes. Achieving sales targets and reporting on sales activities and progress. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Role & responsibilities Ensure complete control & smooth running of loyalty program within the assigned region (West UP & UK) based at Noida Handling 3-5 Off-roll employees, training, guiding, mentoring & supporting them; monitoring their working: Daily, weekly & monthly reviews. Target achievements for complete region: Activations, coupon submissions, repeat transactions, lead closures, disbursement of rewards etc. Ensure regular coupon allocations & submissions; Reward management & control. Working with Off-roll Employees on lead sites: Recording good quality leads, follow ups & sales conversion Liaison with central departments for smooth running of program : marketing, IT. HR, accounts etc. Ensuring adequate amount of POSM in all cities at any given point of time Organizing Nukkad Meets and local events in co-ordination & support with Regional trade marketing manager MIS tracking & analyzing reports. Management Reviews - Presenting program status in weekly / monthly management reviews Competition mapping Share competition reports on monthly basis.

As an experienced Platform Architect specializing in eCommerce, you will play a pivotal role in defining and implementing cutting-edge solutions for our clients. Your primary responsibilities will involve shaping the eCommerce architecture vision in line with business objectives, evaluating various technologies and platforms, and leading the implementation of cloud-based eCommerce solutions. Your expertise will be crucial in designing scalable and high-performance solutions capable of handling retail volumes and complexity. You will also be responsible for ensuring seamless integration with existing enterprise systems and third-party services, driving the adoption of headless commerce architecture to enhance omnichannel customer experiences. In addition, you will lead the design and implementation of comprehensive Order Management Systems tailored for grocery operations. Your role will involve architecting integration solutions connecting the eCommerce platform with inventory management systems, CRM systems, ERP systems, WMS, and third-party logistics providers. Specific to the grocery retail industry, you will implement timeslot management systems for delivery and pickup scheduling, design solutions for perishable goods handling, and architect multi-location inventory visibility and fulfillment routing. Your technical leadership will be instrumental in guiding client stakeholders, translating business requirements into technical specifications, and ensuring that solutions meet security, scalability, and performance standards. The ideal candidate will have a minimum of 10 years of hands-on eCommerce experience with a track record of successful implementations, particularly in the grocery sector. You should possess expertise in cloud-based eCommerce platforms such as Magento, Shopify, Salesforce Commerce Cloud, Big Commerce, or SAP Hybris. Additionally, experience with headless commerce architecture, Order Management Systems, systems integration, and cloud platforms like AWS, Google Cloud, or Azure is highly desirable. Strong project management skills, excellent communication abilities, and a problem-solving mindset will be essential for this role. Experience with agile methodologies, performance optimization, scalability planning, and eCommerce analytics will also be beneficial. Preferred qualifications include certifications in eCommerce platforms, domain-specific technologies, knowledge of regulatory compliance for food retail, mobile commerce, and DevOps practices. In this role, you will collaborate closely with client teams and our delivery team to support strategic eCommerce implementations on modern cloud-based platforms. Your technical expertise and understanding of the unique challenges in the grocery retail space will be instrumental in driving successful transitions that enhance customer experience and operational efficiency.,

Klay - Founding Years Learning Solution is looking for Customer Service Representative to join our dynamic team and embark on a rewarding career journey Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills are essential for this role

Role & responsibilities The Loyalty & Referral Sales Executive is responsible for engaging with existing customers to build long-term relationships, generate referrals and walk-in. To engage existing customers and drive business. Generate referrals from current customers by utilising the existing database. To achieve sales targets by converting opportunities through cold calling. Building strong relationships with clients. Make outbound calls to existing and past customers to build rapport and encourage referrals or repeat purchases. Promote referral programs and explain incentives to customers effectively. Schedule and confirm walk-in visits or site visits for referred clients or returning customers. Track and follow up on referrals, ensuring smooth handover to the sales team. Maintain an updated database of customer interactions, referral leads, and follow-up schedules. Work closely with the sales and CRM team to coordinate customer visits, feedback, and deal closures. Preferred candidate profile Any Graduate Excellent communication and persuasive calling skills Kindly share resume to prajakta.agarkar@kohinoorpune.com or watsaap to 8983079769

Job Profile: Management Trainee Events & Marketing Company: Peppermint Communications Pvt. Ltd. Job Location: Bhiwandi (Kalyan), Mumbai Position: Management Trainee – Events & Marketing Experience: 0–1 Years Salary: 1.8 – 2.4 LPA Working Timings: Monday to Saturday, 10 AM – 7 PM Job Type: Full-Time, Onsite About Peppermint Communications: Peppermint Communications is a leading name in the events, exhibitions, and publishing space, with strong expertise in the fashion and apparel industries. We organize India’s and Asia’s leading trade shows like INTIMASIA (Asia’s largest trade show for innerwear, comfortwear & sportswear) and Source NXT (India’s first sourcing show for intimate wear raw materials, trims & fabrics). With over 20 years of industry experience, we specialize in creating impactful B2B platforms that connect brands, retailers, manufacturers, and global partners. Role Overview: We are looking for an enthusiastic and motivated Management Trainee – Events & Marketing to work closely on our flagship exhibitions INTIMASIA and Source NXT . This role is ideal for individuals who want to build their career in events, marketing, and business development . The trainee will gain hands-on exposure to client servicing, marketing, event coordination, and project management in a dynamic environment. Day-to-Day Responsibilities: Assist in planning, marketing, and execution of INTIMASIA & Source NXT exhibitions. Support the sales & business development team with lead generation, follow-ups, and client communication. Coordinate with exhibitors, visitors, vendors, and internal teams to ensure smooth event operations. Conduct market research to identify new brands, retailers, associations, and partnership opportunities. Assist in digital marketing activities , including social media engagement, WhatsApp campaigns, and content development. Maintain and update Excel trackers, MIS reports, and PowerPoint presentations for management review. Work on visitor promotions by networking with industry professionals through LinkedIn and other platforms. Provide onsite support during exhibitions, ensuring client satisfaction and seamless event execution. Skills Required: Strong communication skills (verbal & written) with a professional client-facing approach. Good working knowledge of MS Excel & PowerPoint (data management, presentations, reporting). Ability to network effectively using LinkedIn & social platforms for business connections. Interest and enthusiasm for the events, exhibitions, and fashion/apparel industry . Creative thinking and problem-solving ability to support marketing initiatives. Strong organizational skills and ability to multitask under deadlines . Eager to learn, proactive, and able to work in a fast-paced environment . Career Growth: Hands-on training in event marketing, client servicing, and project execution . Exposure to India’s leading trade exhibitions and opportunity to work directly with top brands and retailers. Potential to grow into Client Servicing, Marketing, or Project Management roles within Peppermint Communications.

As a Loyalty Program Manager at Elevatoz Loyalty, you will play a crucial role in designing, launching, and optimizing channel loyalty, customer loyalty, and employee rewards programs. Your primary focus will be on engaging channel partners and customers through innovative program design and state-of-the-art technology solutions. Located in Gurgaon, this full-time on-site role requires strong analytical skills, loyalty marketing expertise, and program management capabilities. You will be responsible for developing strategies that drive desired results while ensuring effective program execution. Your role will involve creating and implementing loyalty programs that resonate with the target audience and deliver tangible benefits. To excel in this position, you should possess a Bachelor's degree in Marketing, Business, or a related field, along with 6-8 years of experience in loyalty management. Your track record should demonstrate a deep understanding of loyalty programs, customer engagement, and successful program implementation. Strong communication and interpersonal skills are essential, as you will be required to collaborate with internal teams and external partners effectively. In addition to a competitive salary and benefits package, Elevatoz Loyalty offers opportunities for professional growth and development in a collaborative work environment. You will have the chance to work on exciting projects and interact with industry leaders, further enhancing your skills and expertise in loyalty program management. If you are passionate about loyalty programs, customer engagement, and driving results through innovative solutions, this role at Elevatoz Loyalty is an excellent opportunity to make a significant impact in the field of loyalty management. Join us in creating and managing programs that inspire and engage channel partners and customers, setting new benchmarks for success.,

As a Retention Marketer at Research Ayu, a dynamic company in the health care space, you will play a crucial role in developing and executing marketing strategies to enhance customer engagement and retention. Your primary objective will be to increase customer loyalty, reduce churn, and maximize engagement through targeted campaigns and innovative retention tactics. You will collaborate closely with cross-functional teams to create personalized and engaging experiences that drive customer lifetime value. By leveraging data-driven insights, you will design and optimize email, push notification, and in-app campaigns tailored to different customer segments and lifecycle stages. Through continuous A/B testing and optimization, you will ensure the effectiveness and ROI of retention initiatives. Your responsibilities will also include developing customer retention strategies, identifying patterns that lead to churn, collecting and analyzing customer feedback, and working collaboratively with product, customer support, and marketing teams to align retention strategies with overall company objectives. To succeed in this role, you should hold a Bachelor's degree in Marketing, Business, or a related field, along with at least 3 years of experience in retention marketing or lifecycle marketing. Proficiency in email marketing, CRM tools, marketing automation platforms, and data analytics tools is essential. Additionally, you should have a strong understanding of customer segmentation, personalization, and A/B testing best practices. If you have a passion for customer retention, excellent communication skills, and a creative problem-solving mindset, we encourage you to apply. Join us at Research Ayu and be part of a collaborative and supportive team culture that offers competitive salary, health benefits, flexible working arrangements, professional development opportunities, and more. To apply for this exciting opportunity, please send your resume, portfolio, and a brief cover letter highlighting your experience and qualifications for the role to shubham.pandey@healthylifeinnovation.com.,

The CRM Manager position focuses on developing and implementing strategies to enhance customer engagement, retention, and lifetime value. You will be responsible for managing customer data, analyzing user behavior, and executing personalized marketing campaigns to improve customer satisfaction and loyalty. Your key responsibilities will include: - Developing and implementing a CRM strategy for customer acquisition, retention, and loyalty for mobile devices. - Defining and optimizing customer journeys for different segments, including new, existing, and returning customers. - Leading the integration and maintenance of CRM software. You will also be expected to: - Analyze customer data, purchase behavior, and feedback to identify trends and opportunities. - Collaborate with cross-functional teams to enhance the customer experience. - Ensure data accuracy, compliance, and security in line with GDPR or other data protection regulations. Additionally, you will be responsible for: - Creating and managing automated email, SMS, and push notification campaigns to enhance engagement. - Developing loyalty programs and promotions to boost repeat purchases and customer lifetime value. - Working closely with customer service teams to enhance support and reduce churn rates. Qualifications and Skills required for this role include: Experience: - 3-5+ years in CRM management, preferably in the mobile devices, telecom, or e-commerce industry. - Experience with CRM platforms such as Salesforce, HubSpot, Zoho, and marketing automation tools. Technical & Analytical Skills: - Strong understanding of customer data analytics, segmentation, and reporting. - Familiarity with AI-driven CRM tools, predictive analytics, and machine learning for personalized campaigns. - Proficiency in Excel, SQL, or BI tools is a plus. Soft Skills: - Excellent communication, problem-solving, and leadership skills. - Ability to work in a fast-paced, data-driven environment.,

You will be joining a fast-growing dietary supplement startup with a mission to revolutionize health and wellness through science-backed formulations and premium-quality ingredients. As the Head of Growth, you will play a crucial role in leading customer acquisition, retention, and brand growth strategies. This position offers you the opportunity to drive impact in a high-growth, mission-driven company. Your main responsibilities will include developing and executing a comprehensive growth strategy focused on driving direct-to-consumer revenue, customer acquisition, and retention. You will oversee performance marketing initiatives such as paid social, paid search, influencer marketing, and affiliate partnerships. Additionally, optimizing conversion funnels, customer lifecycle strategies, and identifying new growth channels will be key aspects of your role. Collaboration with product, marketing, and operations teams will be essential to build a strong growth engine that enhances revenue and brand awareness. As a startup, this role will require a hands-on approach, working closely with key stakeholders and executing strategies yourself rather than managing large teams. To excel in this role, you should possess an MBA or an equivalent degree from a top-tier school, along with at least 5 years of D2C growth experience, preferably in the dietary supplements, wellness, CPG, or related industry. Deep expertise in digital marketing, strong analytical skills, and familiarity with growth metrics and tools like Shopify, Klaviyo, and Google Analytics are essential. A passion for health and wellness, leadership capabilities, strategic thinking, and a proven track record of scaling high-growth brands are also desired qualifications. Joining this company will offer you the chance to be part of a mission-driven organization dedicated to health and wellness. You will work alongside a passionate and talented team, receive competitive compensation, equity options, and opportunities for career growth in a flexible work environment with a results-driven culture. If you are a growth leader who enjoys a fast-paced environment and is eager to shape the future of health and wellness, we are excited to hear from you.,

About The Role Job Summary: The Bank Loyalty Manager is responsible for designing, executing, and optimizing customer loyalty and rewards programs for Credit Cards to drive customer engagement, retention, and satisfaction. This role will focus on analyzing customer behavior, managing loyalty campaigns, and ensuring alignment with the bank"™s overall marketing and customer retention strategies. Key Responsibilities: Loyalty Program Design & Management Develop and manage the bank"™s loyalty and rewards programs. Design programs that align with customer needs and the bank's business objectives. Evaluate and optimize existing programs based on customer feedback and market trends. Customer Engagement & Retention Work closely with the customer relationship team to ensure the loyalty programs promote long-term customer engagement. Analyze customer data to identify segments and create personalized offers. Develop strategies to enhance customer lifetime value (CLV) through loyalty programs. Campaign Execution Plan and execute loyalty marketing campaigns, promotions, and events. Collaborate with cross-functional teams such as product, marketing, and sales to drive program success. Manage external vendors and partners for program implementation and reward fulfillment. Data Analysis & Reporting Use data-driven insights to track the performance of loyalty programs. Provide regular reports on program ROI, customer behavior, and key performance metrics. Conduct customer surveys and feedback sessions to gauge program success. Partnerships & Collaborations Identify and negotiate partnerships with third-party vendors for exclusive customer benefits. Explore co-branded loyalty initiatives with other businesses or sectors to enhance program offerings. Customer Experience Optimization Ensure that the customer journey within the loyalty programs is seamless and adds value. Implement feedback loops to continuously improve the customer experience. Key Requirements: Educational Qualifications Bachelor's degree in Marketing, Business Administration, or a related field. MBA or Master"™s in Marketing. Experience 5-7 years of experience in customer loyalty programs, preferably in the banking or financial services sector. Experience in customer segmentation, data analytics, and campaign management. Skills & Competencies Strong understanding of loyalty program mechanics and customer retention strategies. Excellent analytical skills with experience in data-driven decision-making. Proficiency in CRM tools, marketing automation, and analytics platforms. Strong communication and interpersonal skills for internal and external stakeholder management. Ability to manage multiple projects and deadlines in a fast-paced environment. Behavioral Competencies Customer-centric mindset. Strategic thinking with attention to detail. Proactive problem-solving skills. Team player with leadership capabilities. Performance Indicators: Increase in customer retention rate. Growth in customer lifetime value (CLV). Reduction in customer churn. Program participation and engagement rates. Return on investment (ROI) of loyalty initiatives.

You are a highly motivated and experienced Sr. Executive - CRM who will be joining our team at the City Center Mall office in Siliguri. With 4 to 8 years of CRM experience, preferably in the real estate or retail sector, you will play a crucial role in managing customer relationships, ensuring their satisfaction, and implementing strategies to drive customer retention for the organization's growth objectives. Your responsibilities will include building and maintaining strong customer relationships, promptly addressing queries and complaints, and serving as the primary contact throughout the customer journey. You will also be tasked with implementing and monitoring CRM strategies, analyzing feedback and data for improvements, and collaborating with sales and marketing teams to align activities with business goals. In addition, you will manage customer data accurately in the CRM system, generate reports for decision-making, and ensure compliance with data privacy regulations. Developing and executing customer retention programs, identifying upselling opportunities, and monitoring customer churn will be essential for enhancing loyalty. Collaboration with internal teams, coordination with the IT team for CRM system optimization, and providing training on best CRM practices will be part of your role. Reporting on CRM activities, customer feedback, and performance metrics, as well as analyzing trends for actionable insights, are crucial aspects of this position. To qualify, you should hold a Bachelor's degree in Business Administration, Marketing, or a related field, along with 4 to 8 years of CRM experience in industries like real estate or retail. Proficiency in CRM software, excellent communication skills, strong problem-solving abilities, a customer-centric approach, and the ability to work collaboratively and manage time effectively are key skills required for this role.,