103 Customer Loyalty Jobs

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1.0 - 6.0 years

0 - 0 Lacs

rajkot

Work from Office

SUMMARY Designation - Key Account Manager We are looking for a Key Account Manager to manage our B2B overseas education partner network. The KAM will be responsible for managing existing partners, increasing wallet share with Geebee, and onboarding new partners to increase our business. Key Responsibilities: Onboard new B2B partners and develop strong relationships with them. Identify opportunities to increase Geebee's business through new partnerships and work towards achieving these targets. Manage existing B2B partners and maintain strong relationships with them. Identify opportunities to increase wallet share with existing partners and work towards achieving these targets. Provide regula...

Posted 2 hours ago

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1.0 - 6.0 years

0 - 1 Lacs

chennai

Work from Office

SUMMARY Designation - Key Account Manager We are looking for a Key Account Manager to manage our B2B overseas education partner network. The KAM will be responsible for managing existing partners, increasing wallet share with Geebee, and onboarding new partners to increase our business. Key Responsibilities: Onboard new B2B partners and develop strong relationships with them. Identify opportunities to increase Geebee's business through new partnerships and work towards achieving these targets. Manage existing B2B partners and maintain strong relationships with them. Identify opportunities to increase wallet share with existing partners and work towards achieving these targets. Provide regula...

Posted 4 hours ago

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2.0 - 3.0 years

3 - 5 Lacs

hyderabad

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Job Summary Join our team as a Multi Channel Helpdesk Specialist where you will leverage your expertise in English communication and Hi-Tech domain knowledge to provide exceptional customer support. With a hybrid work model and day shifts you will play a crucial role in enhancing customer satisfaction and driving operational efficiency. Your contributions will directly impact our companys success and customer loyalty. Responsibilities Provide comprehensive support to customers through multiple channels ensuring timely and effective resolution of inquiries and issues. Utilize your strong English communication skills to engage with customers and deliver clear and concise information. Collabora...

Posted 1 day ago

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3.0 - 5.0 years

8 - 18 Lacs

bengaluru

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Job Requirements Job Description: Job Title: CRM Manager - Customer Loyalty Job Category: Watches & Wearables - Marketing Department: Marketing - E-commerce Location: Bengaluru, Karnataka, India Titan, a leading brand in the watches and wearables industry, is seeking a highly motivated and experienced CRM Manager to join our team. As the CRM Manager, you will be responsible for developing and implementing strategies to enhance customer loyalty and retention. This is a key role within our Marketing and E-commerce department, and you will have the opportunity to work with a dynamic and talented team. Key Responsibilities: - Develop and implement CRM strategies to increase customer loyalty and ...

Posted 3 days ago

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3.0 - 7.0 years

0 Lacs

haryana

On-site

Job Description: You will be responsible for soliciting and managing reservations sales-related opportunities. Additionally, you will manage and provide training and work assignments to Reservations Sales staff. Your role will involve actively up-selling each business opportunity to maximize revenue potential and achieving personal as well as team-related revenue goals. Your primary focus will be on driving customer loyalty through service excellence in every customer interaction. You will also provide service to customers to grow the share of the account on behalf of the company. Key Responsibilities: - Solicit and manage reservations sales-related opportunities - Provide training and work ...

Posted 3 days ago

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3.0 - 7.0 years

0 Lacs

kochi, kerala

On-site

As a Store Manager at our company, your primary focus will be on achieving store sales targets and driving retail KPIs to ensure the success of the store. Your responsibilities will include: - Strong orientation towards achievement of store sales targets - Driving retail KPIs at the store such as ABS, ABV, Conversion, etc - Generating footfalls at the store through various BTL activities, customer repeat activities, and customer engagement activities - Delivering excellent customer experience to drive better customer repeats - Maintaining store operational health by upholding SOPs, store hygiene, and the overall look & feel of the store - Managing inventory effectively through the daily stoc...

Posted 3 days ago

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3.0 - 8.0 years

3 - 9 Lacs

gurugram

Work from Office

Develop loyalty programs & campaigns Manage customer relationships via email & WhatsApp Drive e-commerce sales through CRM strategies Optimize CRM for maximum ROI Increase customer retention rates email- etalenthire@gmail.com satish: 88O2749743

Posted 4 days ago

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3.0 - 8.0 years

4 - 8 Lacs

gurugram

Work from Office

Responsibilities: * Manage loyalty programs & CRM analytics * Provide exceptional customer service & support * Drive customer engagement & retention * Develop CRM strategies for apparel fashion ecomm email: etalenthire@gmail.com satish: 8802749743

Posted 5 days ago

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1.0 - 6.0 years

11 - 13 Lacs

bangalore rural, bengaluru

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Role & responsibilities: In the context of E-Commerce, CRM stands for Customer Relationship Management. It refers to the strategies, practices, and technologies that Ecom uses to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships, enhance customer retention, and drive sales growth. Ecom utilizes CRM to: Understand customer behavior: By analyzing data on customer interactions, purchases, and preferences, Ecom gains insights into what customers want and need. Personalize customer experience: CRM helps Ecom tailor product recommendations, offers, and marketing messages to individual customers, making their e...

Posted 6 days ago

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5.0 - 9.0 years

8 - 12 Lacs

chennai

Work from Office

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc, When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live Together, we are building a better world, so we can all enjoy living in it, Job Description Our condition monitoring teams use their knowledge, skills, and abilities to interpret the 5 elements of condition monitoring (fluid analysis, equipment inspec...

Posted 1 week ago

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

Your role as a Retail Marketing Manager at The Organic World will involve developing and executing market plans, overseeing retail marketing strategies, and managing projects. You will be responsible for coordinating sales events, brand management, and collaborating with cross-functional teams to drive growth and customer engagement. Key Responsibilities: - Develop and execute annual marketing plans aligned with business goals and brand vision. - Strengthen The Organic World brand positioning as a leader in clean, sustainable, and organic retail. - Ensure consistent brand messaging across all platforms and consumer touchpoints. - Conceptualize and manage 360 marketing campaigns (digital, ATL...

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3.0 - 7.0 years

0 Lacs

haryana

On-site

You will be responsible for: - Designing and implementing CRM campaigns - Overseeing the CRM platform - Enhancing customer engagement, retention, and loyalty Qualifications required: - Excellent technical abilities - Prioritization of customer satisfaction - Background in data-driven marketing This is a full-time position with benefits such as cell phone reimbursement and Provident Fund. The work schedule is during the day shift or morning shift.,

Posted 2 weeks ago

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1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

Job Description: As a professional in this role, your primary responsibility will be to build and maintain strong, long-lasting relationships with a diverse portfolio of clients. You will proactively engage with clients to deeply understand their individual needs, challenges, and objectives. By providing appropriate solutions, recommendations, and support, you will effectively address client needs and help them achieve their goals. Key Responsibilities: - Handle client inquiries, complaints, and escalations in a timely and professional manner to ensure client satisfaction. - Collaborate closely with internal teams such as sales, marketing, and support to guarantee client success and overall ...

Posted 2 weeks ago

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5.0 - 8.0 years

10 - 15 Lacs

gurugram

Work from Office

Job Objective: To ensure to manage all CRM Gamut. To manage customers & team for project assigned. Onboarding customers for new launches with enhancing customer experience with good CSAT & NPS score. Fixing an appointment for handover with customers after collecting all dues. To own process from Booking to possession of units. Roles and Responsibilities: Strategic: Client Servicing & supporting by fixing an appointment for handover & at SRO for ATS/AFS. Interacting with the customers to resolve queries, complaints, and requests for information. Exclusively handling Possession & Snag rectifications with coordinating with project team. Ensure customer satisfaction and customer delight with adh...

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0.0 - 1.0 years

2 - 3 Lacs

mumbai

Work from Office

About Us: Established in the year 2007, Reliance Brands Limited is an investment arm of Reliance Industries in Premium to Luxury segment of Retail. RBL began operations with a mandate to launch and build international and domestic brands in the premium-to-luxury segment across apparel, footwear and lifestyle businesses. Its current portfolio comprises of all long-term partnerships such as Bally, Kate Spade, Emporio Armani, Canali, Coach, Brooks Brothers, Diesel, MUJI, Steve Madden, Superdry, Hunkemoller, Iconix etc. We have 60 International Brands & Omni-channel partnerships in the country with over 700+ point of sales. About Hamleys: Hamleys is not just a Toy Store but an entire Toy experie...

Posted 2 weeks ago

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As a dedicated individual, you will contribute to store sales and targets by inspiring customer loyalty and adhering to store SOPs for effective selling. You'll need to be aware of store sales and targets, utilizing store resources efficiently to meet or exceed them. Additionally, you will communicate product features and benefits to customers, emphasizing unique selling points. Key Responsibilities: - Inspire customer loyalty and contribute to store sales and targets - Adhere to store SOPs for effective selling - Utilize store resources efficiently to meet or exceed sales targets - Communicate product features and benefits to customers, emphasizing unique selling points Qualifications Requi...

Posted 3 weeks ago

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0.0 - 3.0 years

0 Lacs

kerala

On-site

As a Customer Advisor in Kanhangad, your main responsibility will be to sell new vehicles to achieve Volume and Customer Satisfaction standards. You will assist customers in determining their vehicle needs and completing financing paperwork when applicable. Your aim is to build customer loyalty and increase Customer Satisfaction by presenting yourself professionally, being trustworthy, sincere, maintaining a positive attitude, and having a business-like appearance during every customer interaction. Key Responsibilities: - Greet all customers promptly and provide timely professional service. - Complete Customer Records promptly and accurately. - Listen to customer inquiries and requests, ask ...

Posted 3 weeks ago

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5.0 - 9.0 years

0 Lacs

haryana

On-site

As a part of Airbnb's Escalations team based in Gurugram, you will be responsible for owning the resolution of high-stakes issues raised directly to the CEO and Executive Team. Your role will require you to deliver "unreasonable hospitality" by balancing urgency, empathy, and fairness. This will involve diving deep to uncover root causes, crafting solutions that rebuild trust, and proactively mitigating brand risk. Your work will directly impact user perception of Airbnb, turning detractors into promoters and surfacing insights for business-wide improvements. Key Responsibilities: - Lead resolution of critical cases escalated to senior leadership with precision and urgency, delivering person...

Posted 3 weeks ago

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1.0 - 3.0 years

2 - 4 Lacs

chennai, tamil nadu, india

On-site

Not just a job, but a career Yokogawa, award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About The Team Our 18,000 employees work in over 60 countries with one corporate mission, to co-innovate tomorrow. We are looking for dynam...

Posted 3 weeks ago

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Customer Relationship Associate at Nap Chief - Trijosh Fashion Pvt. Ltd., you will play a crucial role in ensuring a smooth and satisfying experience for customers at every touchpoint. Your responsibilities will include: - Being the main point of contact for customers via phone, email, or chat to provide exceptional customer support. - Reaching out to customers with abandoned carts to guide them back to checkout and drive sales recovery. - Handling support tickets and tracking orders to ensure timely delivery through effective ticket & delivery management. - Developing strong connections with customers, understanding their needs, and making them feel valued as a customer relationship bu...

Posted 3 weeks ago

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4.0 - 8.0 years

0 Lacs

madurai, tamil nadu

On-site

As a Territory Business Manager (TBM), you will be responsible for various key activities to drive sales, maintain relationships with distributors and retailers, and ensure market penetration and product performance feedback. Your role will involve the following key responsibilities: - Drive sales to the channel, including Distributors & Retailers. - Ensure timely collection of account receivables and reconciliation. - Track Distributors/Dealers performance against Purchase Orders (POs) regularly. - Focus on market penetration, market share, and services within your operating area. - Monitor, consolidate, and submit monthly liquidation reports for product movement within the channel. - Manag...

Posted 3 weeks ago

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2.0 - 6.0 years

0 Lacs

bhopal, madhya pradesh

On-site

As a Guest Relations Executive/Marketing Executive at Pin & Pan Restaurant, your role involves creating marketing strategies, managing guest relations, building customer loyalty, and conducting market research. You will collaborate with the Head Chef to develop menus and plan events aimed at attracting new customers. Additionally, you will coordinate marketing efforts with other departments, analyze data to enhance the guest experience, and measure the success of marketing campaigns. Key Responsibilities: - Develop and implement effective marketing strategies - Manage guest relations to maximize customer satisfaction - Build customer loyalty and partnerships with local businesses - Assist in...

Posted 3 weeks ago

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1.0 - 5.0 years

7 - 11 Lacs

pune

Work from Office

Roles and Responsibilities Develop and execute product marketing strategies to drive business growth. Manage promotional campaigns, including CRM management and loyalty programs. Collaborate with cross-functional teams to launch new products and services. Analyze market trends and competitor activity to inform brand strategy. Design and implement effective sales enablement tools for channel partners. Desired Candidate Profile 1-5 years of experience in Product Marketing or related field (Automotive industry preferred). MBA/PGDM degree from a reputed institution (preferably Marketing specialization). Strong understanding of Business Processes, Brand Marketing, Product Branding, Loyalty Progra...

Posted 4 weeks ago

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Customer Relationship Management (CRM) Analyst at Malabar Gold & Diamonds, your role will involve scanning and analyzing the current and past database of queries, requests, and complaints across platforms to synthesize insights and understand customer concerns. You will be utilizing CRM technology and relevant tools to gather, interpret, and manage data points effectively, ensuring the successful execution of CRM activities. Key Responsibilities: - Oversee the setup of CRM software in new stores, ensuring seamless integration and functionality while coordinating with the technical team. - Train store staff on CRM operations, highlighting the benefits, processes, and importance of genera...

Posted 1 month ago

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8.0 - 13.0 years

30 - 40 Lacs

gurugram

Remote

Responsibilities: Hands-on keyboard developer for Salesforce Loyalty Management. Able to quickly take Product Owner requirements and execute the "how" in SF Loyalty Mgmt. Will work as part of a POD. Qualifications: Need loyalty management experience Know some data cloud

Posted 1 month ago

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