30 Loyalty Marketing Jobs

This position is responsible for teaming and helping to build strategic relationships with accounts, articulating a clear vision, and generating enthusiasm while impacting all business groups. You will work at the most senior level within the account, implementing a broad strategy for earning customer acceptance and service implementation. Strong relationship management skills and a growth mindset are essential. It is crucial to analyze business priorities and results, consistently delivering improved customer experiences. As the incumbent, your primary responsibilities include managing the Voucher Sales business for the assigned area, acquiring clients for Gift Vouchers Distribution Business, and overseeing the account management of B2B Gift voucher clients. You will be accountable for managing your own P&L, actively participating in the B2B team strategy and key projects, and growing the B2B Gift Card Business. To qualify for this role, you should hold a Bachelor's degree (or higher) in Business Administration or a relevant discipline, along with 3-8 years of experience in a similar industry. A good amount of knowledge about Loyalty Marketing, rewards management and Promotions, B2B Corporate Sales, and concept & consultative selling is required. Your proficiency in client relationship and inter-personal skills, negotiation skills, and the ability to work independently with minimum supervision to achieve stretch targets are essential. You should also be adept at managing multiple tasks, workload, and priorities, with excellent interpersonal communication skills.,

You specialize in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs by utilizing a deep understanding of human behavior and advanced technology. Your company designs, launches, and optimizes engagement programs consistently delivering desired results, powered by an intuitive technology platform. With expertise across various domains, you partner with some of the biggest brands in the country. As a full-time, on-site Strategic Account Manager - Channel Loyalty based in Bengaluru, you will be responsible for designing, implementing, and managing loyalty programs to engage channel partners and customers. Your day-to-day tasks will involve client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. Key Responsibilities: Account Ownership & Relationship Building: - Represent Elevatoz for assigned channel loyalty clients. - Establish strong relationships with senior stakeholders on the client side. - Act as a thought partner, understanding client goals and aligning solutions accordingly. Strategic Growth & Account Expansion: - Identify cross-sell and upsell opportunities across loyalty solutions, tech, analytics, and rewards. - Develop customized growth roadmaps for each account to increase value delivered. - Collaborate with internal teams to build proposals, present solutions, and close incremental business. Program Oversight & Optimization: - Manage channel loyalty programs from strategy to execution. - Monitor program health and engagement metrics, identifying areas for improvement. - Recommend program enhancements based on data and insights. Client Engagement & Communication: - Lead business reviews, reporting, and program performance presentations. - Ensure client satisfaction through consistent delivery, responsiveness, and proactive solutions. - Collaborate with creative, tech, operations, and analytics teams to achieve program objectives. Requirements: - 4-6 years of experience in loyalty marketing, particularly in channel loyalty programs. - Proven ability to manage large accounts in a client-facing role at a loyalty agency or marketing solutions firm. - Strong commercial mindset with cross-selling/upselling experience. - Excellent communication, presentation, and negotiation skills. - Ability to manage multiple stakeholders in a fast-paced environment. - Strategic thinking combined with hands-on execution ability. - Proficiency in PowerPoint, Excel, and reporting dashboards. Preferred Qualities: - Highly accountable with a strong sense of ownership. - Consultative mindset with a focus on identifying business opportunities. - Comfortable handling clients independently and driving value-driven conversations. - Collaborative nature thriving in a dynamic, startup-like environment. Join Elevatoz for the opportunity to work on innovative channel loyalty programs, grow into senior strategy roles, be part of a young, agile team emphasizing value creation, and contribute to building award-winning loyalty solutions.,

Leading Direct Sales team of Cluster Managers & BDMs. Training & Motivating entire Branch Sales Teams of Direct Marketing & Loyalty Teams. Participate in annual strategic/ business planning. Design of partner/employee compensations, incentives, R&R. Required Candidate profile Need hardcore sales professional with vast sales experience in Direct Sales Candidates from Telecom, FMCG & Insurance Industry would be highly preferred Should have handled large sales team Nationally Perks and benefits Salary mentioned is fixed and other than Salary.

As a Strategic Account Manager specializing in Channel Loyalty at Elevatoz, you will play a crucial role in designing, implementing, and managing loyalty programs to engage channel partners and customers. Your responsibilities will revolve around client relationship management, strategy development, program optimization, and data analysis to measure program effectiveness. Located in Bengaluru, this full-time on-site position offers a unique opportunity to work with some of the biggest brands in the country. Your primary focus will be on owning and building relationships with assigned channel loyalty clients, serving as the key representative of Elevatoz. By establishing strong and trusted connections with senior stakeholders, you will act as a thought partner, aligning our solutions with client goals to drive mutual success. Identifying cross-sell and upsell opportunities, you will create customized growth roadmaps for each account, collaborating with internal teams to deliver comprehensive proposals and solutions. In addition to relationship building and strategic growth, you will be responsible for driving the end-to-end management of channel loyalty programs. Monitoring program health and engagement metrics, you will identify areas for improvement and recommend enhancements supported by data and insights. Managing client engagement and communication, you will lead business reviews, reporting, and program performance presentations, ensuring client satisfaction through consistent delivery and proactive solutions. To excel in this role, you should have at least 4-6 years of experience in loyalty marketing, particularly in channel loyalty programs. Your proven ability to manage large accounts in a client-facing role, coupled with a strong commercial mindset and excellent communication skills, will be essential. Proficiency in PowerPoint, Excel, and reporting dashboards is expected, along with the ability to work in a fast-paced environment and collaborate effectively with multiple stakeholders. If you are highly accountable, possess a consultative mindset, and thrive in a dynamic, startup-like environment, Elevatoz offers you the opportunity to work on innovative channel loyalty programs and grow into senior strategy roles. Join our young, agile team and contribute to building award-winning loyalty solutions while focusing on value creation and continuous learning.,

As a Loyalty & Engagment Manager you will be play vital role in supporting marketing team with various tasks and projects Roles and Responsibilities Design and execute app engagement strategies that increase DAU, MAU, and session duration. Create gamification-led experiences to drive repeat usage and behavioral stickiness. Identify and implement loyalty and rewards frameworks to recognize and retain high-intent users. Leverage in-app behavioral data to understand user intent signals and cross-product affinities . Develop automated engagement journeys across push notifications, in-app messaging, WhatsApp, SMS , and other owned channels. Conceptualize and execute reactivation workflows for dormant or inactive users. Define and own core KPIs: returning user %, engagement frequency, feature repeat rate, retention cohorts , and churn recovery rate . Partner with Product and Design to implement in-app features that reinforce engagement (missions, progress bars, badges, etc.). Conduct ongoing A/B experiments to optimize lifecycle touchpoints based on user cohort behavior and engagement goals. Qualifications Previous BFSI and Fintech Exposure 3-5 years of experience in lifecycle marketing, CRM, growth, or product marketing , preferably in fintech, D2C, or consumer apps . Hands-on experience is MUST! Strong understanding of fintech consumer motivations , especially in underserved or first-time credit segments. Proficiency in analyzing user journey data to define product affinity, intent segments, and retention triggers. Familiarity with marketing automation and analytics tools such as MoEngage, WebEngage, Clevertap, Mixpanel . Ability to work cross-functionally with Product, Data, Design, and Content teams to deliver seamless execution. Experience in designing and tracking loyalty metrics , engagement frameworks, and reporting dashboards.

will lead the CRM strategy for apparel retail brand with a strong focus on enhancing customer loyalty and driving revenue growth. should have exp in consumer-driven loyalty marketing with a proven ability to design and execute data-led CRM initiative

Dear Candidate, Inorbit Malls (India) Private Limited is a subsidiary of the K Raheja Corporation who are pioneers in Real Estate development and Retail management in India. Inorbit Malls pioneered the mall culture in India, when it opened its first mall to the public in early 2004 in Malad, Mumbai. Inorbit Malls today has a national presence with four operating malls covering over 22.28 lac sq ft, employing over 250 direct employees and several thousands of indirect staff, 350 key retail brand partners and over 35 lac monthly footfalls. The current operational malls are present in key markets such as Malad and Vashi in Mumbai and Navi Mumbai respectively, the cities of culturally vibrant Vadodara & Hubli and bustling Hyderabad with the most recent foray being in the vibrant city of Visakhapatnam for its fifth state-of-the-art mall. Inorbit Malls offer a universal class and appeal and seeks to create an aspirational social space for its patrons a recreational hub not restricted to shopping but encompassing a people-centric destination that facilitates unwinding, connections, revelry, and socializing. Inorbit Malls has achieved acclaimed international standards in facility management and customer service. Over the years, it has developed significant expertise in mall development and management in the Indian market, encompassing property location, construction, design, planning, and the management of large-format retail environments up to international standards. Inorbit today is poised to grow and set benchmarks for mall excellence through its Greenfield and Inorganic projects throughout India and cherishes to be an integral part of its consumer ecosystem. Being a Great Place to work Certified and as a part of our investment in human management quality we are keen to engage with and prospectively explore getting on board very talented, senior and capable owner-managers who feel motivated to contribute to this growth saga. QUALIFICATIONS: GRADUATE , MBA / PGDBM Marketing specialization EXPERIENCE RANGE: 1 to 3 years of similar experience in Space Selling Marketing. CANDIDATE PROFILE: We are looking for a professional, with a pleasant & competitive attitude that thrives in enrolling the mall customers into our loyalty program. The successful candidate will play a fundamental role in achieving our customer enrolment and revenue growth objectives. He/she must be comfortable in approaching our customers at the malls & promoting our Loyalty Program, generating interest and responsible for conversions. JD - Executive - Loyalty Demonstrate and provide information on loyalty program to our customers while helping them with all their queries. Approach the customers for program enrolments. Create a positive image about the program, convince the customers and lead consumers to use it. Convert & convince the mall brands to participate in our program for creating value & a rewarding journey to all the mall customers. Daily interaction with brands staff for pitching our program to their customers. Ensure that we make this program an integral part of their every shopping journey Understand the program journey in details & guide the customers through it. Guide the customers through the campaign communication, distribute leaflets etc. to source new sales opportunities Identify customer interests and understand customer needs & requirements inside the mall & pitch the program accordingly Report on enrolments done (No. of enrolments, no. of earns, Redeems etc.) by him/her Identify ways of interacting with the customers at different touchpoints in order to drive the entire customer journey Ensure that enough & right communication has been placed at the malls Meeting the program enrolment target & objectives. KEY SKILLS: Ability to understand customer needs and handle different types of personalities Strong listening, communication, presentation, interpersonal skills in a polite, patient manner and social skills Strong convincing skills & negotiation skills. Ability to work in a customer-facing role. A dynamic, proactive approach and sense of initiative. Client-focused mentality and a Can-do attitude Previous sales experience will be an add-on. Interested candidates can send their resumes at priyanka.kunsingh@inorbit.in Best Regards, Priyanka Kunsingh Executive - Human Resources

CRM Executive with 1–3 years, has to manage Marketing Team through the CRM Software Work with sales, marketing, and customer service teams to streamline customer touchpoints and journeys. Regularly report on campaign performance & suggest improvement Required Candidate profile Develop and execute CRM campaigns (email, SMS, push notifications) to enhance customer engagement and loyalty. Bachelor's degree in Marketing, Business Administration, IT, or a related field.

Job Purpose: The Chief Manager CRM & Loyalty will Lead the M&S India CRM program to enhance customer loyalty and accelerate business revenue growth. Role & responsibilities CRM and Loyalty Responsible for leading the customer loyalty program for the organization. Augment the M&S India Loyalty program by studying effectiveness of all elements, benchmarking key brands across the world and coming up with out of the box ideas. Drive Loyalty enrolment & retention by creating focused efforts to build communication strategies for Loyalty customers and enhancing the loyalty program. Design and develop Marketing campaigns that are data-driven and segment-focused with accountability for the effectiveness of the campaigns - focused on retaining customers, increasing customer purchase frequency to boost revenue at a healthy ROI Campaign Planning (with close coordination with Buying & Merchandising and Retail) on the basis of Business requirement and Customer Data analytics Manage program performance and customer behavior through customer segmentation, program and campaign level impact (return on investment and profitability) Annual & monthly budget planning Own the Omni-channel strategy, tactics and delivery of communication plan using various media channels Manage & enhance the CRM Omni-channel marketing set-up, Data Mart and SVOC by co-ordination with internal & external stakeholders Customer Life Cycle Management Enhance CLM program by modifying automated journeys, adding new triggers and communication channels and developing Machine Learning models. Monitor efficacy of all CLM offers and evaluate ROI Conceptualize and atomization of CLM rules on the basis of Micro Segmentation of customer purchase behavior. Customer Insight and Data Analytics Uncover business insights on the basis of Customer Purchase pattern, identifying different problem areas and conceptualizing different programs to address it. (Low frequency, New to repeat, Lapse and Dormant program, Fencing High Value and High Frequency Customers). Provide business level insights beyond the CRM function to inform organizational strategy. Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. Business Analysis at BU Level/store level to address specific issues and develop strategy to increase active base and loyalty base sale In depth analysis and ROI calculation for all CRM activities Lead the development of data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions. Conceptualize consumer research internally and externally to uncover the core consumer motivations behind the data points. Creative Development Develop engaging content related to loyalty by working with internal and external creative teams Design Creative A/B tests to optimize communication Coordinate to ensure timely delivery and execution of the creatives made Team Management Manage the performance of the team set annual performance goals, monitor performance and provide constructive feedback to improve performance. Identify their training and development needs and ensure their fulfilment Develop and mentor team to move to the next higher level of job through career planning and develop a development chart Ensure compliance to Company policies and values. Preferred candidate profile: 12+ years of experience in consumer-driven loyalty marketing. Why Join Us? Be associated with a reputed brand. Gain valuable experience in a dynamic recruitment role. Opportunity to work in a collaborative and fast-paced environment. Contact Information: If you are interested, please share your updated profile and you can connect with Kajal Fulwani on fulwanikajal8@gmail.com

Description Job Purpose Design and Execution of dealer/influencer trips for Asian Paints Primary Responsibilities Business Responsibility Areas 1 Itinerary design and execution - create the trip hotels, airlines, sightseeing, events, f&b, etc product basis the brief shared by the business team and coordinate with the relevant stakeholders-travel agencies, business team, commercial teams, etc Execute the trip as per aligned timelines with the business teams and ensure stakeholder delight in trip experience 2 Cost Control-ensure the trip created and executed is within the aligned monies allocated for the trip Ensure tight cost control with all related agencies/vendors to ensure cost targets are met 3 Vendor Management-manage the vendors in and around the trip for smooth execution 4 MIS -create and maintain relevant MIS reports around, travelers, trip costs, etc 5 Timely revert on queries-revert to queries shared by internal and external stakeholders around the trip Key Performance Indicators - Itinerary design and execution - Cost Control - Vendor Management - MIS - Timely revert on queries Key Interactions Internal • Commercial hierarchy, Sales / Marketing hierarchy, Accounts, SSC, etc External •Travel Agencies, Vendors, etc Role Requirements / Specifications Qualifications Essential • Graduation must be through a full time, regular day course Previous Experience Essential • Experience in Meetings, Incentives, Conventions and Exhibitions MICE industry is a must • Current organization need not be MICE • Extensive traveling involved Functional Competencies • Cost Management, Itinerary planning Behavioral Competencies • Communication Skills • Negotiation skills • Interpersonal skills to build relationship and integration • People Management

Leading Direct Sales team of Cluster Managers & BDMs. Training & Motivating entire Branch Sales Teams of Direct Marketing & Loyalty Teams. Participate in annual strategic/ business planning. Design of partner/employee compensations, incentives, R&R. Required Candidate profile Need hardcore sales professional with vast sales experience in Direct Sales Candidates from Telecom, FMCG & Insurance Industry would be highly preferred Should have handled large sales team Nationally Perks and benefits Salary mentioned is fixed and other than Salary.

SAM - Senior Associate/Team Lead/Assistant Manager - Deal & Gift Voucher Key job role and responsibilities Responsible for Voucher Sales business for assigned area. Client Acquisition for Gift Vouchers Distribution Business Account management of B2B Gift voucher clients Managing your own P&L Active participation in the B2B team strategy and key projects Growing the B2B Gift Card Business Should be flexible for field job Qualification: Bachelor's degree (or higher) in Business Administration or relevant discipline 3-8 years of experience in similar industry Good amount of knowledge about Loyalty Marketing, rewards management and Promotions, B2B Corporate Sales and concept & consultative selling Client Relationship & inter-personal skills Good Negotiation Skills Able to work independently with minimum supervision and achieve stretch targets Able to manage multiple-task, Workload and priorities Excellent interpersonal communication

Role & responsibilities As a Lead - Customer Success Management, you will play a crucial role in supporting Checkmate's clients in maximizing their digital performance and ensuring their overall success with all Checkmate products. This is a dynamic role where you'll contribute to both strategic services for our First-Party Ordering products (Loyalty & Marketing, Kiosks, Catering, Web/App Ordering, and the Design Editor) and general customer success management across the entire Checkmate suite. Youll work directly with enterprise restaurant brands, primarily in the US, providing hands-on support and helping them leverage Checkmate's solutions effectively. Essential Job Functions: Agency Services & Strategy Support: Oversee the implementation of service offerings for Loyalty & Marketing, Web/App Ordering, Kiosk, Catering, and other Checkmate products.. Assist in using customer data across channels to inform campaign effectiveness and digital revenue growth. Help prepare materials that support ongoing success for enterprise clients. Customer Success Management Act as a key support contact for a portfolio of enterprise clients, assisting them with the adoption and optimization of all Checkmate products. Provide clients with product demonstrations, training, and best practices to help them maximize product usage. Be able to provide hands-on support and training for key marketing tools, including email, segmentation, customer journeys, and promotional events. Assist in presenting data-driven insights and building client trust. Proactively identify and escalate client challenges, contributing to high levels of satisfaction and retention across all Checkmate product usage. Identify opportunities to enhance client engagement and encourage the adoption of additional products or services. Reporting and Documentation: Maintain accurate and up-to-date records of client interactions, feedback, and status updates in the CRM system. Prepare and present basic reports on client activity and satisfaction levels. Monitor client satisfaction levels and escalate concerns to senior team members when necessary. Adaptability & Process Contribution: Proactively adapt to evolving company needs and strategic shifts. Contribute to building internal documentation and support resources. Preferred candidate profile 3 - 5 years of experience in client support, customer service, or marketing coordination ideally within B2B SaaS, loyalty/CRM platforms, or consumer-facing industries like food tech, travel, or retail. Bachelor's degree from a recognized University or a related field (or equivalent experience). Excellent communication, interpersonal, and analytical skills with the ability to engage effectively with clients and internal teams. Superior organizational and time management skills, with a capacity to handle multiple high-priority projects simultaneously. Familiarity with tools like Asana, Trello, MS Project, or similar for managing projects and tracking progress. Familiarity with CRM platforms (e.g., Hubspot) and customer success tools. Ability to adapt to changing environments and manage multiple priorities in a fast-paced setting. The candidate must be flexible to work in the US shift hours is essential for this role. Candidate must have their own system for remote work.

Paytm is looking for world-class professionals to help grow the business and manage customer relationships. This position is responsible for growing the gift cards business through business development & Strategic partnerships. It's also responsible for large account management, in-store sales promotion planning/execution to raise customer awareness of Paytm gift cards and driving innovation for customers. This position is responsible for teaming and helping to build strategic relationships with accounts, articulating a clear vision and generating enthusiasm, while impacting all business groups. They are responsible for working at the most senior level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The position requires strong relationship management skills and a growth mindset. Analysis of business priorities and results while consistently delivering improved customer experiences is a must. Key job role and responsibilities Responsible for Voucher Sales business for assigned area. Client Acquisition for Gift Vouchers Distribution Business Account management of B2B Gift voucher clients Managing your own P&L Active participation in the B2B team strategy and key projects Growing the B2B Gift Card Business Should be flexible for field Job Qualification: Bachelor's degree (or higher) in Business Administration or relevant discipline 3-8 years of experience in similar industry Good amount of knowledge about Loyalty Marketing, rewards management and Promotions, B2B Corporate Sales and concept & consultative selling Client Relationship & inter-personal skills Good Negotiation Skills Able to work independently with minimum supervision and achieve stretch targets Able to manage multiple-task, Workload and priorities Excellent interpersonal communication

Leading Direct Sales team of Cluster Managers & BDMs. Training & Motivating entire Branch Sales Teams of Direct Marketing & Loyalty Teams. Participate in annual strategic/ business planning. Design of partner/employee compensations, incentives, R&R. Required Candidate profile Need hardcore sales professional with vast sales experience in Direct Sales Candidates from Telecom, FMCG & Insurance Industry would be highly preferred Should have handled large sales team Nationally Perks and benefits Salary mentioned is fixed and other than Salary.

Title : SAM - Senior Associate/Team Lead/Assistant Manager - Deal & Gift Voucher Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key job role and responsibilities Responsible for Voucher Sales business for assigned area. Client Acquisition for Gift Vouchers Distribution Business Account management of B2B Gift voucher clients Managing your own P&L Active participation in the B2B team strategy and key projects Growing the B2B Gift Card Business Should be flexible for field job Qualification: Bachelor's degree (or higher) in Business Administration or relevant discipline 3-8 years of experience in similar industry Good amount of knowledge about Loyalty Marketing, rewards management and Promotions, B2B Corporate Sales and concept & consultative selling Client Relationship & inter-personal skills Good Negotiation Skills Able to work independently with minimum supervision and achieve stretch targets Able to manage multiple-task, Workload and priorities Excellent interpersonal communication Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you.With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Role & responsibilities Developed and implemented a successful customer loyalty strategy within the business ecosystem. Designing of program processes along with SOP for clear visibility of goals. Campaign Designing and Management. Ensured customer engagement was effectively aligned within the ecosystem. Oversaw the seamless backend deployment from the factory to centralized IT infrastructure. Implemented a unified loyalty environment encompassing the complete product portfolio. Designed a reward fulfillment strategy and integrated partners into the backend. Successfully deployed on-ground teams aligned with organizational objectives. Participation in Fabricators, Carpenters, and Contractors meetings, fostering important relationships. Integrated multiple communication channels into the program infrastructure for enhanced effectiveness. Project Budgeting and payout planning.

The role involves driving sales for Brigade residential portfolio through Existing customers & Referrals. Generation of repurchase & Referrals from the assigned portfolio of projects The incumbent is expected to plan monthly calendar and carry out BTL activities & Lead generation campaigns through BTL activities in delivered projects as well as online activities. Execute Referral & Loyalty events during Launches and drive Sales. Support Project sales team in Referral & Loyalty bookings. Core Responsibilities: Coordinate with various functions (Site sales Team, CRM etc) to drive lead generation & sales. Adherence to lead management system & MIS reporting. Implement the organization's loyalty program strategy in a particular geography and drive the same. Liaison with regional referral leads to gather both quantitative and qualitative customer feedback on referral program activities. Regular visits to projects, observe customer interactions and suggest improvements/tweaks in referral program construct. Monitor and report competitor referral and loyalty program initiatives at regular intervals. What are we looking for?(Specific Skill Set) The incumbent needs to be multitasker and good at stakeholder management. Good communication & Presentation skills. Passionate about sales & should be able to Self-source business through lead generation activities. Interested candidates are requested to share their updated CV to nibeditan@brigadegroup.com for further consideration

Leading Direct Sales team of Regional Managers, Cluster Managers & BDM Training & Motivating entire Regional Direct Marketing & Loyalty Teams Participate in annual strategic/ business planning Design of partner/employee compensations, incentives, R&R Required Candidate profile Need hardcore sales professional with vast sales experience in Direct Sales Candidates from Telecom, FMCG & Insurance Industry would be highly preferred Should have handled large sales team Nationally Perks and benefits Salary mentioned is fixed and other than Salary.

Job Responsibilities:- Manage and nurture strong relationships with assigned clients. Execute and monitor loyalty programs: point systems, e-voucher redemptions, and rewards campaigns. Coordinate with internal teams (tech, ops, analytics, fulfillment) to deliver campaign outcomes. Ensure timely reporting through MIS and dashboards. Handle client calls, queries, and escalations professionally. Understand and optimize client KPIs: engagement rate, redemption %, ROI. Maintain CRM systems with accurate client interaction records. Key Requirements:- 4 to 6 years of experience in client relationship/client servicing roles. Mandatory: Experience in managing loyalty or rewards programs (dealer, influencer, or consumer). Strong understanding of redemption workflows, voucher systems, and reward platforms. Hands-on with CRM tools and MS Excel (VLOOKUP, Pivot, Reports). Excellent communication and coordination skills.

Respond/resolve complaints quickly CRM campaigns Identify new/cost-efficient communication channels Track order placement, fulfillment, Dispatch, Shipping, follow up Track lead generation, segmentation, qualification,scoring & conversion Warranty Mgt Required Candidate profile 12+ years exp in Customer Relationship Management Lead Management Analytical, Teamwork,Customer Service & Problem solving skills Data Analysis Market Knowledge Good English Communication-written/Oral Perks and benefits Good CRM exp in Engineering & Product Company-MUST

Build strong, long-term relationships with existing customers to generate referrals and repeat business. Promote loyalty programs, referral schemes, and exclusive offers to existing buyers. Identify cross-selling and up-selling

Leading Direct Sales team of Regional Managers, Cluster Managers & BDM Training & Motivating entire Regional Direct Marketing & Loyalty Teams Participate in annual strategic/ business planning Design of partner/employee compensations, incentives, R&R Required Candidate profile Need hardcore sales professional with vast sales experience in Direct Sales Candidates from Telecom, FMCG & Insurance Industry would be highly preferred Should have handled large sales team Nationally Perks and benefits Salary mentioned is fixed and other than Salary.

Leading Direct Sales team of Business Development Manager Training & Motivating entire Branch Sales Teams of Direct Marketing & Loyalty Teams Participate in annual strategic/ business planning Design of partner/employee compensations, incentives, R&R Required Candidate profile Need hardcore sales professional with vast sales experience in Direct Sales Candidates from Telecom, FMCG & Insurance Industry would be highly preferred Should have handled large sales team Nationally Perks and benefits Salary mentioned is fixed and other than Salary.

Identify and pitch to small business and communities in & around Whitefield and Bangalore Explain the concept & benefits and get them onboarded Build relationships and collect feedback Report daily progress and insights 4-6 hours of daily work