Job Title: Senior Manager - Architect (Backend) Location: Chennai / Hybrid / Remote Experience: 10+ years Company Website: www.lumel.com About Lumel At Lumel , we build powerful Business Intelligence and Analytics products that help enterprises visualize and act on their data. Headquartered in Plano, Texas , with a development center in Chennai , our products are used by organizations across the globe to make better decisions, faster. We are looking for a Senior Manager - Architect (Backend) who will play a pivotal role in shaping the architecture of our product suite. This is a high-impact role for a strong technical leader who is hands-on, strategic, and capable of driving backend excellence at scale. Role Overview You will lead the backend engineering strategy, architecture, and execution across multiple BI product lines. You will work closely with engineering leadership, product management, and cross-functional teams to design robust, scalable backend systems and mentor a growing team of developers. What Youll Do Architect, design, and review backend systems built using Go and Node.js Define technical vision, system architecture, and long-term scalability strategies Guide the backend engineering team on best practices for design, development, and deployment Be hands-on where needed, especially in critical design/code reviews, proof-of-concepts, and performance optimization Lead the evaluation and adoption of tools, frameworks, and technologies aligned with the product roadmap Partner with Product and Engineering leaders to align tech architecture with business priorities Mentor and grow a high-performing team of senior engineers and tech leads Drive engineering excellence through coding standards, automation, and continuous improvement What We re Looking For 10+ years of backend engineering experience, with at least 3 years in a technical leadership/architectural role Strong experience with Node.js and/or Go (Go is preferred or a willingness to transition to Go) Proven expertise in designing scalable, fault-tolerant backend architectures Deep understanding of microservices , API design , databases (SQL and NoSQL) , system performance , and distributed systems Track record of delivering complex products with cross-functional teams in a product-driven company Strong communication and stakeholder management skills Ability to balance hands-on technical work with team and strategy management Nice to Have Experience building backend systems for BI, analytics, or data-heavy products Familiarity with cloud-native architectures and services (AWS, GCP, Azure) Understanding of DevOps , containerization (Docker/Kubernetes), and CI/CD Prior experience in mentoring tech leads or managing backend engineering pods Work Model Remote or Hybrid work model available for candidates with 10+ years of experience Close collaboration with teams in Plano, Texas and Chennai Why Join Us? Lead architectural decisions on world-class BI products Be part of a small but elite product engineering team Work in a culture that values autonomy, ownership, and technical depth Competitive compensation and leadership opportunities

Location: Chennai (Work from Office) Experience: 2-4 years Company Website: www.lumel.com About Us: At Lumel, we build world-class Business Intelligence and analytics products used by enterprises across the globe. As a product company headquartered in Plano, Texas with a development centre in Chennai, we are passionate about building intuitive, scalable, and high-performance software. Role Overview: We are looking for juniour backend developers to join our engineering team. As a backend developer with us you will work on building core backend components and services that power our BI products. We work primarily with Go and Node.js , and while prior Go experience is not mandatory, a strong willingness to learn and work on Go is essential. What Youll Do: Design, develop, test, and maintain backend services using Go and Node.js Write clean, maintainable, and efficient code Collaborate with product managers, designers, and other developers to understand requirements and deliver high-quality solutions Debug and resolve issues in production and non-production environments Participate in code reviews and contribute to best practices Continuously learn and apply new technologies and techniques What We re Looking For: 2-4 years of experience in backend development Hands-on experience with Node.js Hands-on experience with Go Solid understanding of RESTful API design, data structures, and algorithms Familiarity with databases (SQL and NoSQL) Folks with Node.js experience must be willing to learn Go and work extensively with it Strong problem-solving skills and attention to detail Good communication and collaboration skills Work Model: Candidates with less than 3 years of experience will work from our Chennai office (Work from Office) Candidates with more than 3 years of experience may be eligible for a hybrid or remote work model Why Join Us? Opportunity to work on cutting-edge BI products used globally Strong learning and growth culture Collaborative, transparent, and flat team structure Competitive compensation and benefits

Job Title: Senior / Lead Backend Developer Location: Chennai / Hybrid / Remote (for candidates with 5+ years of experience) Experience: 5+ years Company Website: www.lumel.com About Lumel At Lumel , we build world-class Business Intelligence and Analytics products used by enterprises across the globe. Headquartered in Plano, Texas , with a strong development center in Chennai , we are passionate about delivering high-performance, intuitive software backed by deep engineering. We re looking for senior backend developers or tech leads who are passionate about building scalable systems, love solving complex problems, and are eager to shape the future of BI. What Youll Do Design, architect, and implement scalable backend systems using Go / Node.js Own and drive key components and services within our BI product suite Mentor junior developers and contribute to technical leadership within the team Work closely with Product Managers, UX Designers, and Data Engineers Define and enforce best practices in code quality, testing, CI/CD, and documentation Identify performance bottlenecks and lead optimization efforts Actively participate in code reviews, system design, and decision-making processes What Were Looking For 5+ years of hands-on experience in backend development Strong expertise in Node.js OR Experience in Go (or a solid commitment to adopt Go as a primary language) Proven experience in designing and building scalable RESTful APIs and microservices Strong knowledge of SQL and NoSQL databases Good understanding of system design, architecture patterns, concurrency, and distributed systems Strong problem-solving, debugging, and performance tuning skills Experience mentoring engineers and leading small teams is a plus Comfortable working in a product engineering environment where quality and ownership matter Nice to Have Experience with Go in a production environment Familiarity with BI/Analytics platforms or enterprise SaaS products Experience with cloud platforms (AWS, Azure, or GCP) Exposure to containerization and orchestration (Docker, Kubernetes) Work Model Hybrid / Remote work option is available for candidates with 5+ years of experience Collaboration with globally distributed teams (Plano, Texas & Chennai) Why Join Us? Work on globally-used BI products Flat team structure and opportunity to influence product and tech direction Be part of a small, focused engineering team with high standards Competitive compensation, flexible work model, and a strong learning environment

Job Title: DevOps Engineer Experience: 2+ Years Location: Chennai (Work from office/ Work from home/ hybrid) Company: Lumel - A Product Engineering Company About Lumel: Lumel is a engineering company focused on building world-class Business Intelligence (BI) and Analytics products . With our development centre in Chennai and headquarters in Plano, Texas , we bring together deep technical expertise and a passion for solving real-world problems through technology. We are looking for proactive, enthusiastic DevOps Engineers who are passionate about cloud technologies, automation, and continuous improvement. Key Responsibilities: Design, implement, and maintain scalable cloud infrastructure using Azure , AWS , or Google Cloud Platform (GCP) Automate deployment processes using CI/CD pipelines with tools like Jenkins , GitHub Actions , or GitLab CI/CD Implement Infrastructure as Code (IaC) using tools such as Terraform , CloudFormation , or Ansible Manage and monitor production systems to ensure high availability, performance, and security Collaborate with development teams to streamline software release processes Write scripts (Bash, Python, PowerShell) to automate routine tasks Set up and maintain observability tools like Prometheus , Grafana , CloudWatch , or Datadog Required Skills and Qualifications: Minimum 2 years of hands-on DevOps experience Experience with one or more cloud platforms: Microsoft Azure , Amazon Web Services (AWS) , or Google Cloud Platform (GCP) Strong knowledge of Linux/Unix system administration Proficiency in Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible Experience with containerization tools (Docker) and orchestration systems (Kubernetes) Solid understanding of CI/CD concepts and tools Scripting experience in Bash , Python , or PowerShell Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK Stack, Prometheus, Grafana) Preferred Qualities: Proactive attitude and eagerness to learn new technologies Excellent problem-solving and analytical skills Strong communication and collaboration abilities Attention to detail and commitment to delivering high-quality solutions Why Join Lumel Work on innovative cloud-native products in the BI Analytics space Be part of a collaborative, engineering-driven culture Opportunities for growth, learning, and hands-on experimentation Competitive compensation and a dynamic work environment

Job Title : Sr./Lead Backend Developer Location : Chennai Experience : 5 to 8 Our industry-best no-code user experiences empower citizen developers with limited/no DAX expertise to support use cases such as the following : - Visualizations & storytelling (Inforiver Analytics+) - Formatted and paginated reporting, variance reporting, and financial statements (Inforiver Matrix) - Forecasting and business simulations - with data input and writeback (Inforiver Enterprise Matrix), - Advanced planning & budgeting with writeback (ValQ), - Master data editor with write-back(Inforiver MDE), - Project management (xViz Gantt) - Process management (xViz Performance Flow) We are looking for an experienced Senior/Lead Back-End Developer to join our Product team. You will be responsible for building and maintaining scalable, high-performance server-side applications. If you have strong programming skills, a deep understanding of backend architecture, and a passion for optimizing and enhancing web applications, we would love to meet you. As a Back-End Developer, you will work closely with engineers across the stack to ensure system stability, performance, and a seamless user experience. Responsibilities : - Design, develop, and maintain scalable and secure backend services. - Write clean, maintainable, and efficient code in Node.js/ Go/ or C#. - Participate in the entire application lifecycle, focusing on coding, debugging, and performance optimization. - Collaborate with front-end developers to integrate user-facing elements with server-side logic. - Optimize database queries and ensure data consistency, reliability, and scalability. - Troubleshoot and debug applications, improving application performance and reliability. - Manage modern cloud technologies (AWS, Azure, GCP) to deploy and scale applications. - Conduct code reviews, mentor junior developers, and drive best coding practices. - Stay up to date with emerging technologies and suggest improvements. Requirements : - 5+ years of experience as a Back-End Developer. - Strong proficiency in Node.js/ Go/ or C# and familiarity with object-oriented programming principles. - Experience with SQL and NoSQL databases (PostgreSQL, MySQL, MongoDB, etc.). - Ability to write complex SQL queries and design efficient database schemas. - Familiarity with ORM frameworks such as TypeORM, Entity Framework, or GORM. - Hands-on experience with Docker, Kubernetes, AWS, or Azure. - Experience with building RESTful APIs, GraphQL, or gRPC services. - Solid understanding of software development best practices, including unit testing and code reviews. - Strong problem-solving skills and ability to debug complex issues. - Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD). - Excellent communication and teamwork skills. - Engineering degree in Computer Science, Software Engineering, or a related field. Nice to Have : - Experience in distributed systems and microservices architecture. - Knowledge of message queues and event-driven architectures (Kafka, RabbitMQ, or Redis Pub/Sub). - Exposure to serverless computing (AWS Lambda, Azure Functions, or Google Cloud Functions). - Experience with performance tuning and optimization. Benefits : - Competitive salary and benefits package. - Comprehensive medical insurance for self and eligible dependents. - Generous parental leave (maternity and paternity). - Access to internal learning platforms and training programs. - Opportunity to work with cutting-edge technologies and a top-tier product development team. - Collaborative and growth-oriented work culture. If you are passionate about backend development and want to work on challenging and impactful projects, apply now! Note : Lumel Technology, as a policy, does not authorize external parties to conduct employment drives or extend Offers of employment on its behalf.

We are looking for a Product Marketing Analyst to take care of our inbound and outbound marketing activities. - You will be responsible for presenting our products in ways that will strengthen our brand and boost inbound leads. - For this role, you have to be a creative and quantitative thinker. You should be familiar with various product marketing techniques, like email campaigns and pricing strategies. - Your goal will be to develop and implement the most profitable plans to position and promote our products. Responsibilities: - Study company's products and the benefits for B2B users - Follow and analyze market trends to position products - Craft compelling messages across marketing channels (social media, landing pages, ad campaigns) - Work with design, acquisition and other teams to promote products - Develop effective marketing strategies and campaigns - Evaluate projects using relevant KPIs and feedback from existing and prospective customers Requirements: - Experience/knowledge in market analysis - Excellent communication skills - Should have created social media content - MBA in Marketing, Communications or similar field - Strong excel skills are expected. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, India.

Job Title: CRM Executive - Sales Support Location: Chennai (Work from Office) Experience: 0-2 years Company: Lumel - A Product Development Company About Us We are a fast-growing product development company focused on building world-class BI & Analytics solutions. With offices in Chennai and the US, we thrive on innovation, customer focus, and building teams that love what they do. Job Summary We are looking for a smart and enthusiastic individual to support our Sales team by managing CRN-related tasks, maintaining and learning our CRM system (HubSpot), and ensuring smooth communication and coordination with clients and internal stakeholders. Key Responsibilities Manage and update CRN (Channel Reseller Network) data and documentation. Learn and maintain our CRM tool (HubSpot) for daily operations. Coordinate with the Sales team to track leads, opportunities, and client communications. Help ensure data accuracy and consistency across all sales and CRM systems. Communicate professionally with clients and partners, maintaining good rapport and responsiveness. Identify and flag gaps or inefficiencies in the CRN or CRM processes and suggest improvements. Provide basic reports or dashboards from CRM when needed by Sales or Management. What are we looking for in the candidate A fast learner, especially with software tools and CRM systems. Possess strong common sense and logical thinking abilities. Excellent verbal and written communication skills. Detail-oriented, organized, and proactive. Able to work independently and as part of a team. Qualifications Any Bachelor s degree. 0-2 years of experience in sales support, CRM handling, or similar roles. Familiarity with HubSpot (preferred but not mandatory - training will be provided). Basic knowledge of B2B sales processes is a plus. Why Join Us Work in a fast-paced, high-learning environment. Be part of a supportive and energetic sales and marketing team. Opportunities to grow into roles in CRM strategy, sales ops, or account management.

Location: Chennai (Work from Office) Company: Lumel Technologies Experience: 5 to 10 years Job Type: Full-time About Lumel: Lumel is a product development company building world-class BI and analytics solutions used by enterprise customers across the globe. Our work environment encourages innovation, ownership, and continuous learning. Join our team to work on cutting-edge technologies and shape high-impact products. Job Description: We are seeking a talented and experienced C# Developer to join our dynamic product development team. You will be responsible for building and enhancing scalable, high-performance applications using C# and .NET technologies. Key Responsibilities: Design, develop, and maintain robust and scalable applications using C# and .NET. Write clean, maintainable, and efficient code following coding standards and best practices. Collaborate with product managers, UX designers, and other developers to deliver high-quality features. Debug, troubleshoot, and resolve issues in development, test, and production environments. Conduct code reviews and ensure high standards of software quality. Continuously learn and adapt to new technologies and tools. Required Skills and Experience: 5+ years of professional experience in C# development. Strong understanding of object-oriented programming and software design principles. Hands-on experience with .NET Framework/.NET Core. Experience with RESTful API development and integration. Proficient in working with databases like SQL Server or PostgreSQL. Familiarity with version control tools like Git. Strong debugging and problem-solving skills. Good verbal and written communication skills. Preferred Qualifications: Experience with frontend technologies like JavaScript, Angular, or React is a plus. Exposure to cloud platforms like Azure or AWS. Knowledge of unit testing and test-driven development (TDD). Experience with CI/CD pipelines. Why Join Lumel? Opportunity to work on innovative BI and analytics products. Collaborative, transparent, and learning-driven work culture. Fast-track career growth for high performers. Competitive salary and benefits.

Job Title: Junior Automation Tester Location: Chennai (Work from Office) Experience: 1-3 Years Company: www.lumel.com About Lumel Lumel is a fast-growing product development company building world-class BI & Analytics products like xViz , Inforiver , and ValQ , used by enterprise customers across the globe. We re headquartered in Plano, Texas, with our development center in Chennai, India. We are looking for a Junior Automation Tester who is eager to grow, has a strong foundation in testing concepts, and is passionate about building robust and reliable automation test suites. Key Responsibilities Design and write automated test scripts using tools Selenium, Execute and maintain automation test cases for web applications and REST APIs. Collaborate with QA leads, developers, and product managers to understand requirements and translate them into test cases. Identify, report, and track bugs using tools such as JIRA or Azure DevOps. Participate in sprint ceremonies and contribute to the continuous improvement of the QA process. Learn and apply best practices in test automation frameworks and version control (e.g., Git). Key Skills and Experience 2 to 3 years of experience in Selenium Strong understanding of testing fundamentals , SDLC , and STLC . Good knowledge of any programming/scripting language (e.g., JavaScript, Java, Python). Exposure to writing and maintaining automated test scripts for UI and API testing. Familiarity with version control systems like Git. Strong problem-solving and analytical skills. Good communication and collaboration abilities. Nice to Have Exposure to frameworks like TestNG, JUnit, or Jest. Experience in performance or security testing is a plus. Knowledge of CI/CD tools like Jenkins or GitHub Actions. Why Join Lumel? Be part of a growing team building cutting-edge products used by enterprises worldwide. Hands-on learning environment and opportunities to work with modern test automation tools and frameworks. A great place to grow your QA career with ownership and impact.

Job Title: Marketing Manager / Senior Marketing Analyst (B2B SaaS) Location: Chennai (Work From Office) Experience: 3-5 Years Industry: B2B SaaS / Product Development Employment Type: Full-time About Us We are a fast-growing product/engineering company with a focus on delivering impactful business intelligence and analytics solutions. As we scale, we are looking for a talented Senior/Lead Marketing Analyst to join our collaborative marketing team and drive integrated marketing efforts across channels. Role Overview This role is ideal for a marketing professional with 3-5 years of experience in B2B environments , particularly within SaaS. You will play a hybrid role combining strategic input with hands-on execution to manage content marketing, email campaigns, website updates, and more. Key Responsibilities Plan and execute email marketing campaigns using Salesforce (or equivalent CRM platforms). Manage website content and updates using CMS tools like WordPress. Create and publish a wide range of content including blog posts, eBooks, and video content . Lead or support organic social media campaigns , particularly for LinkedIn and other B2B platforms. Implement SEO best practices to enhance web visibility and organic reach. Support YouTube content management and video marketing efforts . Collaborate with cross-functional teams to align messaging and branding across marketing assets. (Bonus) Plan and execute paid advertising campaigns via LinkedIn Campaign Manager or other platforms. Leverage generative AI tools to enhance content creation and campaign efficiency. Required Skills & Experience 3-5 years of B2B marketing experience (SaaS preferred). Strong working knowledge of Salesforce (or similar CRM) for campaign execution. Hands-on experience with WordPress or similar CMS platforms . Proven ability to create marketing content: blogs, eBooks, video scripts , and more. Understanding of SEO fundamentals and content optimization strategies. Experience managing or contributing to organic social media campaigns on LinkedIn. Exposure to video content platforms like YouTube, including basic optimization. Familiarity with generative AI tools (e.g., ChatGPT, Jasper, Canva Magic Write). (Nice to have) Experience running LinkedIn paid campaigns or Google Ads . Why Join Us Be part of a fast-paced, product-driven team where your work makes a direct impact. Work on a wide range of marketing channels and initiatives. Gain exposure to modern martech tools and content marketing strategies. Enjoy a culture of collaboration, creativity, and continuous learning.

Job Title: Senior Manual Tester Location: Chennai (Work from Office) Experience: 4-6 Years Company: www.lumel.com About Lumel At Lumel, we build world-class BI & Analytics products that are used by thousands of enterprise users globally. Our product portfolio includes xViz , Inforiver , and ValQ , which are widely adopted by customers across industries. Headquartered in Plano, Texas, we have our development centre in Chennai, India. We are looking for a Senior Manual Tester who is sharp, detail-oriented, and passionate about delivering high-quality software products. Key Responsibilities Design, develop, and execute comprehensive manual test plans, test cases, and test scripts for web applications and data-driven products. Perform functional, regression, integration, UI, and exploratory testing across browsers and devices. Work closely with product managers, developers, and other QA engineers to understand requirements and ensure coverage. Log, track, and verify defects using tools like JIRA or Azure DevOps. Conduct root cause analysis and provide valuable insights to the development team. Participate in sprint planning, daily stand-ups, and retrospectives as part of an Agile/Scrum team. Contribute to continuous improvements in QA processes and standards. Key Skills and Experience 4 to 6 years of strong experience in manual testing of web-based applications. Excellent understanding of STLC , test case design , bug lifecycle , and QA best practices . Experience in testing BI/Analytics platforms , data visualizations , or enterprise SaaS products is a strong plus. Familiarity with SQL for data validation and testing. Experience working in Agile/Scrum environments. Good understanding of cross-browser testing and responsive UI testing. Strong written and verbal communication skills. Nice to Have Exposure to automation tools (e.g., Selenium, Playwright) is a plus but not mandatory. Basic understanding of performance or security testing concepts. Prior experience in product companies or startups. Why Join Lumel? Work with a passionate and driven team that is solving real-world problems. Be part of a fast-growing product company with global customers. Great learning environment, ownership, and opportunities to grow.

Job Title: Technical Writer Location: Chennai (Hybrid) Company: www.Lumel.com Experience: 2-4 years Job Type: Full-time About Us: At Lumel, we build world-class Business Intelligence and Analytics products that help organizations unlock the true potential of their data. Headquartered in Plano, Texas with a development centre in Chennai, we are a fast-growing engineering company known for innovation, quality, and a culture that nurtures talent. Role Overview: We are looking for a Technical Writer with a strong technical mindset and excellent communication skills. You will work closely with our product and engineering teams to understand complex features and convert them into clear, user-friendly documentation. If youre intelligent, detail-oriented, and have the common sense to simplify the complex, we want you on our team. Key Responsibilities: Understand technical product features by collaborating with developers, QA, and product managers. Create clear, concise, and engaging product documentation including user manuals, API guides, release notes, and tutorials. Organize and maintain documentation to ensure consistency and accuracy across all product releases. Edit and proofread content to ensure it meets quality standards and aligns with product tone and branding. Learn and apply industry best practices for technical writing and user experience. What We re Looking For: Bachelor s degree in Computer Science Engineering, or a related field. 2-4 years of experience in technical writing, preferably in a product-based or software company. Strong technical aptitude with the ability to quickly understand software products and features. Exceptional written and verbal communication skills. Ability to think clearly, apply logic, and write with clarity and structure. Sharp, intelligent, and resourceful with strong common sense and attention to detail. Familiarity with tools like Markdown, Confluence, Git, or any documentation systems is a plus. Why Join Lumel: Work on world-class products used by global customers. Be part of a smart, driven, and collaborative team. Accelerated career growth in a fast-paced environment. Great learning opportunities with strong mentorship.

You will be joining a dynamic team that is dedicated to developing cutting-edge financial planning and analytics solutions integrated with Power BI. Our flagship product, Inforiver, enhances Power BI by providing advanced reporting, planning, and analytics capabilities, empowering organizations to make data-driven decisions with confidence. As a Back-End Tester for our financial planning and analytics software, your primary responsibility will be to test the back-end and server components to ensure the reliability, scalability, and performance of our software's integration with Power BI and other backend systems. Key Responsibilities: - Design, develop, and execute comprehensive test plans and test cases for back-end and server-side components. - Collaborate with developers, business analysts, and QA team members to define testing strategies. - Perform functional testing to validate the logic and data integrity of back-end services and APIs. - Conduct performance, load, and stress testing to assess system stability and responsiveness. - Develop and maintain automated test scripts for regression testing using tools like Selenium, JMeter, or Postman. - Identify, document, and track defects using bug tracking systems like JIRA. - Test the integration of the add-on software with Power BI and other third-party systems. - Provide detailed test reports, analysis, and document test cases and procedures. - Stay updated on the latest testing tools, trends, and methodologies to enhance the testing process. - Validate data completeness, accuracy, and integrity between source and target databases. Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field. - 3+ years of experience in testing back-end and server components, preferably in the financial or analytics domain. - Proficiency in testing RESTful APIs, databases, and server-side logic. - Experience with automated testing tools like Selenium, JMeter, Postman. - Strong understanding of performance testing and tuning. - Familiarity with version control systems like Git. - Excellent problem-solving skills, attention to detail, and strong communication skills. Preferred Qualifications: - Experience with Power BI or similar BI platforms. - Knowledge of financial planning and analytics processes. - Familiarity with cloud environments like Azure, AWS. - Experience with Agile/Scrum methodologies. What We Offer: - Competitive salary and benefits package. - Opportunity to work on cutting-edge technology in the financial analytics space. - A collaborative and innovative work environment. - Opportunities for professional growth and development.,

Job Title: CRM Executive Location: Chennai (Work from Office) Experience: 2-4 years Preferred Tools: Salesforce (preferred, not mandatory) About Us: We are a fast-growing product development company building world-class BI & Analytics solutions used globally. With our headquarters in Plano, Texas, and a development center in Chennai, we are committed to delivering customer delight, innovation, and growth. Role Overview: We are looking for a proactive and detail-oriented CRM Executive to manage and enhance our customer relationship management processes. The ideal candidate will have experience working with CRM platforms (preferably Salesforce), strong analytical skills, and a passion for improving customer journeys and internal workflows. Key Responsibilities: Manage and maintain CRM data for accuracy, completeness, and segmentation. Support internal teams in day-to-day CRM operations including data entry, report generation, campaign execution, and user support. Collaborate with Sales, Marketing, and Customer Success teams to implement and track campaigns, lead journeys, and workflows. Analyze CRM data and share insights to optimize outreach and engagement strategies. Assist in CRM configuration, workflow automation, and user training as needed. Monitor system performance, troubleshoot issues, and liaise with technical teams for resolution. Document CRM processes, best practices, and training materials. Requirements: 2-4 years of experience in a CRM-related role. Hands-on experience with any CRM platform (Salesforce preferred but not mandatory). Strong understanding of CRM data structure, reporting, and campaign workflows. Proficiency in Excel/Google Sheets; familiarity with marketing tools is a plus. Good communication skills and ability to work collaboratively across functions. Highly organized, detail-oriented, and proactive mindset. What We Offer: A collaborative and learning-driven environment. Opportunity to work with a passionate team building globally used products. Growth path in CRM, marketing operations, or analytics based on performance.