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Head- Customer Relationship Management (CRM)

20 - 25 years

20 - 35 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Lead overall customer relationship management strategy operations across business. Oversee customer experience journey, including onboarding, Grievance redressal, loyalty initiatives. Develop implement customer-centric policies, processes, SLAs Required Candidate profile 20-25 years in real estate, property development, or hospitality CRM leadership roles. Proven experience in customer engagement, loyalty programs, and CRM software implementation

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