324 Crm Strategy Jobs - Page 11

Responsibilities: * Manage customer relationships using CRM tools & strategies. * Implement CRM solutions with focus on ROI. * Collaborate cross-functionally on sales, marketing & support initiatives. Provident fund

Role & responsibilities • Lead and manage the entire CRM department for the project • Supervise CRM executives and ensure timely execution of post-sales activities • Handle end-to-end documentation agreements, demand letters, receipts, allotments, and possession formalities • Ensure seamless coordination with Sales, Accounts, Legal, and Site teams • Maintain and update accurate client records in CRM software and Excel • Proactively resolve client concerns with a customer-first approach • Manage professional communication email, telephonic, and in-person • Plan and execute possession handovers smoothly, ensuring complete customer satisfaction • Drive initiatives to enhance client experience a...

Role & responsibilities Strong client communication & follow-up Handling customer queries, agreements, and documentation Coordination with sales, accounts & site teams Managing post-sales activities allotments, demand letters, receipts CRM software knowledge & Excel proficiency Professional email and telephonic communication Excellent interpersonal and problem-solving skills

Oversee all CRM functions,Escalating & resolving the concerns as raised by clients.To assist client with all queries pertaining to legal,agreement,registration,taxation,banking & Leading the Post Sales CRM Operations, payments & collections.

Key Responsibilities Generate qualified leads and convert them into paying clients. Build and manage the sales and marketing funnel to drive B2B customer acquisition. Reach out to potential clients through cold calling, emails, LinkedIn, and referrals. Present and pitch FINB Tech's fintech products to CXOs, Product heads, and decision-makers. Collaborate with product and marketing teams to refine GTM strategies. Maintain a strong pipeline and track leads through the CRM. Report directly to the management on performance and lead status. Requirements 1 to 3 years of experience in sales, business development, or client acquisition (preferably in fintech, SaaS, or API-based products ). Strong un...

Walk-in Drive at DTDC Express Ltd looking to a few candidates for the Mumbai Goregaon Location. Interview Date: 06 - June - 2025 to 10 - June -2025 Interview Timing: 11:00AM - 4:00PM Interview Mode: Walk-in Qualification: Any Graduate Interview With: Saurav Patil Interview Venue Address: DTDC Express Ltd, Plot No. 14, Vijay Nagar, Nr. Virwani Industrial Estate On Western Express Highway, Goregaon (E) Mumbai 400063. Kindly carry a updated copy of your resume Job Description:Location: Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM Role: Executive / Sr.Executive CRM Overview: We are seeking an Sr.Executive/AM CRM to join our dynamic team in the logistics division of our...

This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication ,deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring...

This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication ,deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring...

Responsibilities: * Develop & execute CRM strategies * Analyze customer data & insights * Manage customer relationships * Implement CRM solutions * Collaborate with sales team on lead generation

JOB DESCRIPTION Job Title : Customer Relations Manager Function : Retail Department : Sales & CRM Location : Hyderabad Reporting to : Regional Sales Manager _____________________________________________________________________________ Job Summary: As a Customer Relationship Manager (CRM) your primary responsibility is to build and maintain strong relationships with customers to ensure their satisfaction and loyalty. You will play a crucial role in understanding customer needs, resolving any issues, and providing exceptional service throughout the entire customer journey. 1)Relationship Building: Develop and nurture relationships with new and existing customers. Understand customers' preferen...

Role & responsibilities Marketing & Selling of Jointing Sheets and Gland Packing Products to Industrial Segments Conducting Exhibition & Seminars Preferred candidate profile Candidate should have 6 - 9 years of experience in industrial sales . Candidate be B.sc/Diploma in mechanical / B.tech

Role CUSTOMER RELATIONSHIP MANAGER Reports to: Head of Marketing Team: Works with Sales Executives, Digital Marketing, & Customer Support Location: Corporate Office (NAGPUR) / Retail Stores Role Overview: The Customer Relationship Manager (CRM) will be responsible for building strong customer relationships, enhancing loyalty, and driving repeat sales. They will focus on personalized communication, managing high-value clients (HNI customers), handling feedback, and executing loyalty programs to enhance customer retention in both offline and online jewellery sales. Key Responsibilities: 1. Customer Acquisition and Retention Connecting with leads from Digital marketing and acquiring new custome...

Manage and optimize CRM systems. Analyze customer data, improve engagement strategies, and implement automation tools. Enhance customer experience, support sales, and ensure data accuracy. Strong analytical and technical skills required.

Role Overview - As the CRM Lead, you will be r esponsible for developing innovative, cost effective and credible operational solutions for clients across a wide range of Industry Sectors. These solutions will include development of omnichannel contact centre and back-office operations, including digital transformation and best shoring options. You will design , implement , and optimize CRM systems to enhance business processes and i mprove customer interactions. Mandatory Skillset: Strong knowledge of CRM platforms (e.g., Salesforce, Microsoft Dynamics). Business process analysis and project management (Prince 2 advantageous). Technical expertise in integrating and optimizing technologies ac...

Job Title: CRM Executive - Sales Support Location: Chennai (Work from Office) Experience: 0-2 years Company: Lumel - A Product Development Company About Us We are a fast-growing product development company focused on building world-class BI & Analytics solutions. With offices in Chennai and the US, we thrive on innovation, customer focus, and building teams that love what they do. Job Summary We are looking for a smart and enthusiastic individual to support our Sales team by managing CRN-related tasks, maintaining and learning our CRM system (HubSpot), and ensuring smooth communication and coordination with clients and internal stakeholders. Key Responsibilities Manage and update CRN (Channe...

1. Customer Lifecycle Management 2. Customer Communication & Engagement 3. Issue Resolution & Service Delivery 4. CRM System & Reporting 5. Manage CRM software and ensure accurate and updated client data. 6. Compliance & Documentation Required Candidate profile • Bachelor’s degree in Business Administration, Marketing, Real Estate, or related field. • 3–4 years of experience in CRM, customer service, or relationship management, in real estate.

Job Objective: To manage end-to-end post-sales customer interactions, ensure timely documentation, address queries, coordinate handovers, and enhance customer satisfaction through efficient communication and support. Key Roles & Responsibilities: 1. Customer Interaction & Query Resolution Act as the primary point of contact for all customer queries post-booking. Handle inbound customer communication via calls, emails, and visits. Maintain a courteous and professional tone in all interactions. 2. Post-Sales Documentation Coordinate with customers for agreement execution, registration, KYC, and payment acknowledgments. Ensure accuracy and timely completion of all post-sales paperwork. Liaise w...

Responsibilities: * Develop & execute CRM strategies * Measure & report on CR performance metrics * Collaborate with cross-functional teams * Manage customer relationships through CRM tools * Ensure exceptional customer experiences

Were looking for an experienced CRM Head to lead post-sales operations and customer experience for a reputed real estate developer. The role involves managing client servicing, documentation, possession, collections, and grievance resolution. Key Responsibilities Drive CRM strategy to enhance customer satisfaction and retention Oversee post-sales processes: documentation, payments, possession, and handovers Handle customer queries, complaints, and escalations effectively Manage annual collections of 100+ Cr with strong control mechanisms Coordinate with Sales, Legal, Finance, and Projects for seamless execution Ensure compliance with RERA and legal documentation standards Implement loyalty a...

CRM Executive Real Estate Key Responsibilities: Maintain lead records from call to booking Update CRM and track sales pipeline status Handle customer queries post site visit Assist in registration, agreement, and payment paperwork Coordinate with sales, accounts, and legal team Skills Required: Good communication and writing skills Proficient in Excel/Google Sheets Organized and detail-oriented Experience: 1-3 years (real estate or customer support preferred) Salary: 15,000- 25,000/month + bonus for performance How to Apply Send resume to: hr@diyagreencity.com WhatsApp: +91-9643546733 Mention CRM Executive Real Estate” in subject or message.

. Serve as the primary point of contact for clients. . Maintain long-term professional relationship. . Coordinate internally to ensure communication is timely, clear & professional. .Maintain and update database of new & existing clients. Required Candidate profile . Preferred female candidates only . Pleasing personality . Excellent communication skills.

Graduation Experience in handling ERP - CRM Software 12-15 years experience CRM Manufacturing / Retail industry experience added advantage Required Candidate profile CRM Strategy development CRM workflows to support dealer engagement CRM system implementation & maintenance CRM for marketing campaigns, schemes, data management, Sales team support, Customer service

Roles and Responsibilities For CRM -CLIENT RELATIONSHIP MANAGEMENT Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Develop and implement strategies to improve customer recovery rates, reducing churn and increasing revenue growth. Collaborate with cross-functional teams to identify opportunities for process improvements, driving business results. Provide exceptional service to clients by resolving issues promptly, escalating concerns when necessary, and maintaining open lines of communication. Ensure timely follow-ups on outstanding tasks, meeting deadlines, and delivering accurate reports as required. Desired Candidate Profile ...

Location: Noida (Work from Office) Shift: Night Shift (US Time Zone) Job Type: Full-time We are looking for a results-oriented CRM Marketing Specialist to join our marketing team in Noida. This role is ideal for someone who understands the customer journey and knows how to leverage CRM platforms to run high-converting marketing campaigns through email, SMS, and automation. You will play a key role in customer engagement, retention, and revenue growth. Key Responsibilities: Plan and execute targeted marketing campaigns via email and SMS to drive engagement, nurture leads, and improve customer lifetime value. Manage CRM marketing automation workflows including lead nurturing sequences, win-bac...

Description : The role oversees various aspects of customer interaction and process management for the assigned project. This role involves ensuring smooth onboarding of customers, obtaining financial approvals, resolving complex queries, addressing escalations, and overseeing documentation and handover procedures. Additionally, the CRM Project Lead is also responsible for customer engagement efforts and timely payment collection. Purpose: To lead customer relationship management initiatives for the designated project, ensuring an exceptional customer experience while adhering to established processes. Principal Accountabilities Customer Experience - Conduct regular reviews to ensure timely ...