323 Crm Strategy Jobs - Page 2

Job Summary: The CRM Head will be responsible for leading the Customer Relationship Management function across all residential and commercial projects. We need experience candidates 15 to 20 years in Real Estate (CRM ) This role involves strategizing, implementing, and overseeing all post-sales customer engagement, handover processes, and customer satisfaction initiatives to ensure exceptional client experience and brand loyalty. Note:Please apply Local candidate and Immidiate Joinner/15 days Key Responsibilities: Lead the CRM team to manage all customer touchpoints from booking to handover and beyond. Develop and implement customer engagement strategies to enhance satisfaction and retention...

Position: Program Manager Admissions Office Office location: Mumbai Lodha Foundation offers an exciting platform for an impact leader to conceptualize and implement pan-India educational initiatives. We are dedicated to identifying and nurturing India’s brightest and most capable children by providing them with comprehensive support—educational, financial, psychological, and infrastructural—to help them achieve their full potential. Our ultimate goal is to inspire these individuals to contribute back to society once they are financially self-sufficient. The Opportunity: We are seeking a proactive and results-oriented Program Manager - Admissions Office to lead our admissions outreach and pro...

3M contract(extendable - performance based) Excellent Verbal & Written communication skills Active on Social media platform (Facebook, Twitter) & Tech Savy Smart Personality with ability to handle client Emails/Web Chat 7am to 2pm / 6 Days working

Looking for Digital Marketing Expert for Admissions who will be responsible for developing and executing digital marketing strategies to drive student recruitment and enrolment for the university. This role requires a strong understanding of digital marketing channels, data analysis, and admissions processes. Key Responsibilities: a ) Digital Marketing Strategy: Develop and implement comprehensive digital marketing strategies to attract prospective students, leveraging channels such as social media, search engine optimization (SEO), pay-per-click advertising (PPC), email marketing, and content marketing. Collaborate with admissions and other departments to align digital marketing efforts wit...

Role Overview: The Digital Marketing Manager will be responsible for overseeing a portfolio of development, digital marketing, and Custom projects, ensuring they are executed on time, within budget, and aligned with our organizations strategic goals. You will coordinate cross functional teams, manage client expectations, and drive overall project excellence. Key Responsibilities: Client Management Planning and execution of multiple concurrent projects across development and digital teams (WordPress, Shopify, custom CRM, SEO, SMO, etc.) Define and enforce delivery timelines, quality benchmarks, and reporting standards Collaborate with Tech Leads, SEO Managers, Designers, and Sales teams for s...

We'r seeking a strategic/data-driven professional to lead our CRM/Mktg efforts. The CRM/Mktg Head will be responsible for driving customer engagement,loyalty,retention,acquisition through effective CRM strategies/integrated marketing campaigns. Required Candidate profile The ideal candidate will blend analytical thinking with creative marketing, ensuring alignment between customer insights and business goals.

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing querie...

As a Leader Customer Relationship Management at Learningshala.in in Delhi, India, your role will involve customer retention, analytical skills, team management, market segmentation, and enhancing the overall customer experience. Key Responsibilities: - Implement CRM strategy & operations within the EdTech domain - Manage customer lifecycle, lead nurturing, and retention strategies - Utilize CRM tools, automation platforms, and data analytics effectively - Collaborate with sales, product, and marketing teams for better outcomes - Bring innovative ideas to enhance learner experiences Qualification Required: - Proven experience in CRM strategy & operations in the EdTech sector - Expertise in cu...

Company Name:- Vyapar App - Billing Software Responsibilities: Contact the potential leads assigned and inform them about the product and the services provided. Answer questions about products and services of the company. Ask questions to understand customer requirements and help them remain active on the platform. Make timely follow ups and hand hold the customer in completing the onboarding. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Follow established processes and procedures to maintain service quality. Go t...

Job description: CRM Strategy & Implementation: Develop and execute CRM strategies aligned with business objectives, focusing on customer engagement, retention, and growth. Team Leadership: Manage, mentor, and motivate a team of CRM specialists, ensuring their professional development and fostering a collaborative environment. System Management: Oversee the configuration, customization, and integration of the CRM system, ensuring optimal performance and data integrity. Data Analysis & Reporting: Analyze customer data, identify trends, and generate reports to measure campaign effectiveness and inform decision-making. Cross-functional Collaboration: Collaborate with marketing, sales, and custo...

profound infra is looking for CRM (Customer Relationship Management) to join our dynamic team and embark on a rewarding career journey CRM Strategy:Develop and implement a comprehensive CRM strategy aligned with business goals and customer needs CRM Software Management:Oversee the selection, implementation, and management of CRM software, ensuring its effective utilization by the team Data Management:Manage and maintain accurate customer data within the CRM system, ensuring data integrity and compliance with privacy regulations User Training:Conduct training sessions for team members to ensure proficiency in using CRM tools and understanding best practices Customer Segmentation:Utilize CRM d...

Responsibilities: Contact the potential leads assigned and inform them about the product and the services provided. Answer questions about products and services of the company. Ask questions to understand customer requirements and help them remain active on the platform. Make timely follow ups and hand hold the customer in completing the onboarding. Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Follow established processes and procedures to maintain service quality. Go the extra mile to meet the assigned targets. D...

Job Objective: To ensure to manage all CRM Gamut. To manage customers & team for project assigned. Onboarding customers for new launches with enhancing customer experience with good CSAT & NPS score. Fixing an appointment for handover with customers after collecting all dues. To own process from Booking to possession of units. Roles and Responsibilities: Strategic: Client Servicing & supporting by fixing an appointment for handover & at SRO for ATS/AFS. Interacting with the customers to resolve queries, complaints, and requests for information. Exclusively handling Possession & Snag rectifications with coordinating with project team. Ensure customer satisfaction and customer delight with adh...

Roles and Responsibilities Develop and execute CRM strategies to drive customer engagement, retention, and satisfaction. Manage customer relationships through various touchpoints (website, email, chat) to ensure seamless interactions. Analyze customer data to identify trends and areas for improvement in the customer life cycle management process. Collaborate with cross-functional teams to implement marketing campaigns that meet business objectives. Monitor key performance indicators (KPIs) such as CSAT, CES, and churn rate to measure program effectiveness. Desired Candidate Profile Proven track record of developing successful CRM programs that drive revenue growth and improve customer loyalt...

Walk-in Drive at DTDC Express Ltd looking to a few candidates for the Mumbai Goregaon Location. Interview Date: 14 - Oct - 2025 to 17 - Oct -2025 Interview Timing: 11:00AM - 4:00PM Interview Mode: Walk-in Qualification: Any Graduate Interview With: Saurav Patil Interview Venue Address: DTDC Express Ltd, Plot No. 14, Vijay Nagar, Nr. Virwani Industrial Estate On Western Express Highway, Goregaon (E) Mumbai 400063. Kindly carry a updated copy of your resume Job Description: Location: Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM Location: Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM No of Openings: 4 Role: Executive / Sr.Executive CRM Overvi...

Responsibilities: * Manage CRM strategy & implementation * Oversee ERP training programs * Lead software implementations from start to finish * Ensure successful SAP ERP & CRM projects

Job Role: Manager - CRM Job Summary: We are looking for a results-driven CRM Manager responsible for managing and enhancing customer engagement by executing CRM campaigns, ensuring data accuracy, and driving loyalty initiatives, while building advanced analytics, automation tools, and showroom-level adoption to increase customer retention, satisfaction and lifetime value. Job Location: Tiruppur Job Description: Responsibilities and Duties Maintain and update the customer master database, ensuring data security, accuracy and completeness across COCO and FOFO showrooms. Track loyalty/reward points, redemption trends and customer segmentation by frequency, spend and product category. Prepare an...

Liaison with Store Heads and solve CRM related gapes. Oversee Google review management to enhance online reputation and customer satisfaction. Efficiently handle complaint management, ensuring swift resolution and customer retention. Drive digital leads through strategic initiatives, optimizing lead generation channels. Develop and implement target-setting strategies for stores to achieve performance goals. Streamline report management for comprehensive insights into operational performance. Coordinate upcoming campaign details for effective campaign management. Design and execute customer engagement programs to foster brand loyalty. Provide comprehensive CRE training to enhance customer ser...

Apollo 24|7 Insurance is part of the Apollo ecosystem Indias trusted name in healthcare. We are building a seamless health insurance experience by integrating insurance with Apollos digital health platform, making protection, wellness, and care accessible to every Indian. We are now expanding our Growth & CRM charter to drive deeper engagement, retention, and revenue through personalized lifecycle management and data-driven interventions. Role Overview: We are seeking a CRM Growth leader who will own and lead the end-to-end customer lifecycle management, marketing automation, and CRM growth strategy across channels. This is a business role responsible for driving measurable growth outcomes t...

Handle booking forms, client payments & receipts Coordinate with Sales/CP for corrections Create applications, allotments, BBAs, PTM & TPA in CRM software Deposit cheques, maintain records & update ERP data Scan, upload & manage all client documents

Develop and maintain strong, long-term relationships with clients to ensure customer satisfaction and loyalty. Address customer inquiries, complaints, and issues in a timely and professional manner. Maintain accurate and up-to-date customer records.

This is a hybrid sales-ops and outreach support roleperfect for someone who wants to be hands-on in sales, learn from senior leadership, and work at the intersection of tech, marketing, and insurance. Your Responsibilities Will Include: LinkedIn Prospecting: Research and connect with prospects using Sales Navigator and LinkedIn search. Send personalized invites and follow-up messages. Maintain connection records and tag leads based on interest and activity. Email Outreach & Nurturing: Assist in drafting cold emails, nurturing sequences, and follow-ups. Track replies and help book discovery calls for the sales team. CRM Management (HubSpot): Keep the database of companies, contacts, and deals...

This is a hybrid sales-ops and outreach support roleperfect for someone who wants to be hands-on in sales, learn from senior leadership, and work at the intersection of tech, marketing, and insurance. Your Responsibilities Will Include: LinkedIn Prospecting: Research and connect with prospects using Sales Navigator and LinkedIn search. Send personalized invites and follow-up messages. Maintain connection records and tag leads based on interest and activity. Email Outreach & Nurturing: Assist in drafting cold emails, nurturing sequences, and follow-ups. Track replies and help book discovery calls for the sales team. CRM Management (HubSpot): Keep the database of companies, contacts, and deals...

About the Role Royalti Real Estate Pvt. Ltd. is seeking a Post-Sales AGM / DGM Real Estate with 7-12 years of experience in post-sales operations and CRM management for residential and commercial projects. This role will oversee all post-sales activities including Resale Post Sales, Developer Welcome Calls, BRC, Deal Login Confirmation, Mandate Post Sales , and CRM processes , ensuring client satisfaction, smooth operations, and efficient coordination with sales, accounts, and compliance teams . Key Responsibilities Post-Sales Operations Client Coordination Oversee Resale Post Sales processes, ensuring seamless transition of ownership and documentation. Conduct Developer Welcome Calls to int...

As the CRM Lead you will be responsible for overseeing the development, implementation, and ongoing management of the companys Customer Relationship Management (CRM) system. In this role you will focus on optimizing CRM processes, managing customer data, and driving customer engagement strategies to improve acquisition, retention, and satisfaction. You will work closely with sales, marketing, customer support, and IT teams to ensure the CRM system is effectively utilized and aligned with the companys business objectives. Job responsibilities : 1.CRM Strategy Development and Implementation: Design, develop, and implement the companys CRM strategy to align with business goals. Lead the adoptio...