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8.0 - 12.0 years
0 Lacs
haryana
On-site
As a Salesforce Practice Head at Melonleaf Consulting, a leading Salesforce Silver Partner, your primary responsibility will be to lead and manage the Salesforce practice, ensuring the delivery of top-notch consulting and implementation services. This full-time on-site role based in Gurugram requires you to drive successful project executions while guiding a team of Salesforce professionals. Your role will involve client engagement, strategic roadmap development, overseeing integrations and customizations, and aligning the practice with overall business goals. To excel in this role, you must possess strong expertise in the Salesforce Product Suite, including Sales Cloud, Service Cloud, Marke...
Posted 3 weeks ago
2.0 - 5.0 years
1 - 2 Lacs
ghaziabad
Work from Office
CRM Executive should manages customer relationships by nurturing leads, resolving inquiries, and ensuring customer satisfaction through effective communication and data analysis. Key responsibilities include maintaining customer records in a CRM system, analyzing customer data for trends, collaborating with sales and marketing, developing retention strategies, and acting as a liaison between customers and the company. The role requires strong communication skills, problem-solving abilities, and proficiency with CRM software to improve customer engagement and drive business growth.
Posted 3 weeks ago
0.0 - 2.0 years
0 - 3 Lacs
patna
Work from Office
Role & responsibilities CRM Manager / Administrator CRM Analyst CRM Developer Sales/Marketing CRM User Customer Support CRM User Kindly Share Updated Resume at t.globalzonehr@gmail.com
Posted 3 weeks ago
1.0 - 4.0 years
2 - 6 Lacs
pune
Work from Office
We are seeking a dynamic and client-focused Executive Client Relations to join our luxury real estate team. The ideal candidate will be responsible for managing the end-to-end post-sales process , ensuring a seamless and premium experience for clients. This role requires excellent communication skills, strong organizational ability, and a proactive approach to client servicing. Key Responsibilities Build, maintain, and strengthen long-term relationships with clients. Manage the complete post-sales process , ensuring client satisfaction at every stage. Coordinate with internal departments (sales, accounts, operations, etc.) to resolve queries and support clients. Handle post-sales CRM operati...
Posted 3 weeks ago
10.0 - 15.0 years
11 - 16 Lacs
gurugram
Work from Office
Job Title - GN - SONG - MT - Industry-Banking- Senior Manager Management Level :6 Senior Manager Location:Gurgaon, Mumbai, Bangalore Must have skills: Data driven marketing, Omni-channel marketing, Generative AI, Marketing Technology, Growth marketing Good to have skills:Marketing Job Summary : The Banking Senior Manager position is within the Marketing Transformation vertical of Accenture GN Song. The individual would work at the heart of the top global banking Industry Clients and would collaborate on innovative projects while bringing in deep industry knowledge and Marketing skills. Roles & Responsibilities: Collaborate with firms to define and achieve marketing objectives. Design strateg...
Posted 3 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
pune
Work from Office
Walk-In Role & responsibilities : * Develop and implement CRM strategies to strengthen customer relationships. * Create and manage loyalty programs to boost retention and repeat business. * Define and track KPIs to measure CRM and loyalty program effectiveness. * Implement CRM systems to manage customer data and engagement. * Design targeted marketing campaigns to nurture customer relationships. * Maintain customer segmentation for personalized communication. * Address customer feedback and resolve issues effectively. Preferred candidate profile * 2-3 years of experience in CRM and Post-graduate degree in Marketing, Business Administration, or a related field is preferred. * Experience in de...
Posted 3 weeks ago
6.0 - 10.0 years
7 - 8 Lacs
mumbai, mumbai suburban, mumbai (all areas)
Work from Office
Position: CRM Manager Reporting to: Sr. Marketing Manager Experience: 5+ years relevant Role Overview: We are seeking an experienced and results-driven CRM Manager to lead the development and execution of our customer relationship strategies. The ideal candidate will have deep expertise in CRM tools and B2B SaaS marketing automation, with a strong understanding of the retail industry . You will be responsible for enhancing customer engagement, optimizing communication strategies, improving retention, and contributing to revenue growth. Responsibilities: CRM Strategy Management Develop and execute strategies to drive lead generation, conversion, and retention using Zoho CRM. Design, implement...
Posted 3 weeks ago
3.0 - 8.0 years
0 - 0 Lacs
chennai
On-site
Sales & Lead Conversion: Proactively make outbound calls to convert leads and achieve sales targets. Customer Service: Handle inbound customer queries and ensure high levels of customer satisfaction. Team & Client Coordination: Serve as a liaison, coordinating with the sales team and clients to facilitate the sales process. Appointment Setting: Fix appointments for the sales team and provide them with necessary sales support. CRM Management: Accurately update client details, call notes, and follow-ups in the CRM system. Relationship Management: Build and maintain strong relationships with clients to encourage repeat business. Reporting: Compile and share daily reports on call activity, lead ...
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
khairatabad
Work from Office
Responsibilities: * Manage customer relationships from initial contact through to resolution * Ensure client satisfaction through effective communication and issue resolution * Oversee CRM strategy and implementation Provident fund
Posted 4 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
bengaluru
Work from Office
Educational Requirements MCA,MSc,MTech,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology Service Line Application Development and Maintenance Responsibilities Essential Skills: 3-15 years of total IT industry experience, with at least 3 years in implementing Veeva Vault/ CRM solutions for Life Sciences clients. Should be well familiar with Life Sciences Domain. Familiarity with the complete working of Veeva tool Exposure to US Life Sciences market Experience of leading development team, working with client teams/SMEs and leading them through the project life cycle. Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to cli...
Posted 4 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Senior CRM, you will play a crucial role in overseeing customer relationship management, upselling services, managing center operations, and leading client-centric projects. Your strong communication, problem-solving, and leadership skills will be vital in enhancing customer experience, increasing revenue, and ensuring the smooth functioning of coworking centers. You will be responsible for building and maintaining strong relationships with members and corporate clients. Handling client onboarding, renewals, escalations, and feedback will be part of your daily tasks. Driving customer satisfaction and retention through proactive engagement will be essential to your success in this role. ...
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Tiruchirapalli
Work from Office
Role & responsibilities Any graduate Should have prior experience in real estate industry Engage in regular follow-ups with customers to ensure satisfaction and address any queries or concerns. Coordinate and provide end-to-end assistance during the customer registration process. Liaise with internal teams and customers to ensure timely and accurate payment collection
Posted 1 month ago
0.0 - 2.0 years
2 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Develop & execute CRM strategy * Maximize customer satisfaction * Measure & report results * Manage customer relationships using CRM tools * Collaborate with sales & marketing teams Sales incentives
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Chennai
Work from Office
Position Overview: As the CRM Manager for [Company Name], you will be responsible for developing and executing strategies that will strengthen our customer relationships, increase client retention, and drive repeat business. Your role will focus on leveraging CRM tools to track customer interactions, improve lead conversion, and ultimately deliver a superior client experience from initial contact through to post-project completion. Key Responsibilities: CRM Strategy & Management: Develop and implement CRM strategies to enhance client engagement and satisfaction. Manage the customer database, ensuring it is segmented effectively for targeted marketing and communication campaigns. Client Engag...
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
Chennai
Work from Office
Department: Business Development / CRM Reporting To: Director Business Development Location: Chennai Head Office (with occasional site visits as required) Employment Type: Full Time Position Overview: As the CRM Manager at SpaceDraft , you will be at the forefront of nurturing high-value client relationships and ensuring exceptional customer journeys across all stagesfrom initial engagement to post-project follow-up. A key performance focus will be on generating 20 qualified leads per week , while improving client retention, increasing conversion ratios, and enhancing the overall CRM system effectiveness. This role requires a strategic thinker, hands-on CRM operator, and an excellent communi...
Posted 1 month ago
3.0 - 6.0 years
4 - 6 Lacs
Chennai, Bengaluru
Work from Office
Post-sales client support, Agreement & loan docs, Vendor/client coordination, Payment verification, Email & call communication, Legal docs (ISO), Bank & payment follow-ups, Sale deed registration
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Mumbai Suburban, Virar, Mumbai (All Areas)
Work from Office
Job Descriptions JSB Group (Real Estate) Job Description – Executive – CRM Company: JSB Group Department: CRM Role: Back office Work Industry: Real Estate / Construction Experience: 1 – 3 years Salary: As per industry standards Employment Type: Full-time Job Summary We are looking for a diligent and detail-oriented CRM Executive to handle day-to-day Customer operations for our real estate projects. The role including the handling of Booking Forms, Receipts, NOCs, and Demand Letters, Manage Data Entry. Key Responsibilities - Maintain day-to-day Booking form entries in ERP software, preferably in Farvision ERP software. - Building and maintaining strong, positive relationships with customers t...
Posted 1 month ago
2.0 - 7.0 years
7 - 11 Lacs
Gurugram
Work from Office
Minimum Experience: 2 years Leads business growth by developing strategies, managing the BD team, and building client relationships. Drives revenue through strategic opportunities, monitors industry trends, and ensures alignment across departments. Key Skills: Negotiation, leadership, strategic planning, CRM expertise, industry knowledge. Please Share Your Updated Resume:
Posted 1 month ago
8.0 - 12.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Laundryheap is a global on-demand laundry and dry cleaning service operating across 14 markets, including the UK, the US, and the Middle East. We are a fast-growing, tech-led scale-up offering on-demand laundry & dry cleaning services via web and app to consumers in the cities we service. About the role We re looking for a strategic, data-driven Head of Retention Marketing to lead our global customer retention efforts. You will be responsible for improving customer engagement, increasing lifetime value and driving frequency through lifecycle marketing, loyalty programmes, as well as behaviour-led or predictive-led communications across channels including email, push, SMS, in-app and WhatsApp...
Posted 1 month ago
2.0 - 7.0 years
3 - 4 Lacs
Gurugram
Work from Office
Manage customer relationships using CRM software Ensure accurate customer data and records Coordinate with sales and customer service teams Analyze customer data and develop CRM strategies
Posted 1 month ago
3.0 - 6.0 years
1 - 4 Lacs
Aligarh, Greater Noida
Work from Office
CRM, handle all CRM matters, Coordinate amongst internal cross-functional teams/departments, Support Sales Coordinator,order processing, Reconciliation, Payment follow up
Posted 1 month ago
4.0 - 18.0 years
0 Lacs
karnataka
On-site
As a CRM Head at our company, you will be responsible for leading the customer relationship management function. Your role will involve overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring top-notch client servicing standards across all projects. We are looking for an experienced and strategic leader who can drive customer satisfaction, loyalty, and brand trust through innovative processes and a customer-first approach. Your key responsibilities will include leading, mentoring, and managing the CRM team, developing and implementing CRM strategies, handling customer escalations, ensuring timely documentation, maintaining client records, coordinating ...
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Goregaon
Work from Office
1. CRM Data Management 2. Campaign Execution 3. Customer Engagement 4. Automation 5. Reporting & Analytics 6. Collaboration 7. CRM System Support 8. Customer Feedback 9. Continuous Improvement
Posted 1 month ago
8.0 - 12.0 years
30 - 40 Lacs
Hyderabad
Work from Office
Role Synopsis We are looking for a dynamic, data-driven CRM Leader to own and drive patient journeys and engagement processes across multiple hospitals and specialties. This role will lead the configuration, optimization, and governance of the CRM solution (LeadSquared) and its integration with the Contact Centre solution (Ozonetel) and Hospital Information System (HIS) platforms. The ideal candidate will have hands-on experience with multi-stage customer journeys, contact centre operations, and real-time system integrations to ensure high conversion, retention, service excellence, and patient satisfaction. Key Responsibilities CRM Strategy & Configuration Own the overall CRM configuration a...
Posted 1 month ago
3.0 - 8.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Job Description- CRM Head Sales About Company: RAAM Group is an auto retail organization based out of Hyderabad with over $200 Mn in annual turnover along with interests in real estate, construction, and consumer retail. We are proud channel partners for leading automobile companies such as Mercedes-Benz, MG Motor, Honda, Ather, Alti Green & Tata. We have our footprint across Telangana, Andhra Pradesh, Karnataka & Maharashtra with a team size of over 2000 people. Job Summary: We are seeking a highly customer-centric and quality-driven professional to join RAAM Group as CRM Head Sales . This role is pivotal in managing the customer experience journey, addressing customer concerns, and driving...
Posted 1 month ago
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