323 Crm Strategy Jobs - Page 3

As the CRM Lead you will be responsible for overseeing the development, implementation, and ongoing management of the companys Customer Relationship Management (CRM) system. In this role you will focus on optimizing CRM processes, managing customer data, and driving customer engagement strategies to improve acquisition, retention, and satisfaction. You will work closely with sales, marketing, customer support, and IT teams to ensure the CRM system is effectively utilized and aligned with the companys business objectives. Job responsibilities : 1.CRM Strategy Development and Implementation: Design, develop, and implement the companys CRM strategy to align with business goals. Lead the adoptio...

The candidate will leverage their expertise in customer relationship management (CRM) systems especially the Opportunity Management Sales Cloud to analyze business requirements, design solutions, and implement CRM strategies that drive customer engagement and operational efficiency. Key responsibilities include gathering and analyzing stakeholder requirements, optimizing CRM tools for the AgriTech sector, ensuring seamless integration with other business systems. Key Responsibilities: Analyze business processes and translate them into CRM system requirements. Implement and optimize CRM solutions Salesforce Sales Cloud Opportunity Management - tailored to the AgriTech industry. Collaborate wi...

The candidate will leverage their expertise in customer relationship management (CRM) systems especially the Opportunity Management Sales Cloud to analyze business requirements, design solutions, and implement CRM strategies that drive customer engagement and operational efficiency. Key responsibilities include gathering and analyzing stakeholder requirements, optimizing CRM tools for the AgriTech sector, ensuring seamless integration with other business systems. Key Responsibilities : Analyze business processes and translate them into CRM system requirements. Implement and optimize CRM solutions Salesforce Sales Cloud Opportunity Management - tailored to the AgriTech industry. Collaborate w...

Job Responsibilities: To design and deliver a seamless, consistent, and differentiated customer experience across all digital and offline touchpoints, thereby improving customer satisfaction, retention Analyze end-to-end journeys (account opening, KYC, trading, fund transfers, support). Identify pain points and opportunities for simplification. Set up feedback mechanisms and convert insights into actionable improvements in products, processes, and policies. Work with product, UX, and tech teams to simplify app/website navigation. Ensure smooth onboarding (fast KYC, instant activation). Partner with call center/chatbot/email teams to ensure first-time resolution. Build an omnichannel support ...

The Field Medical Excellence Operations Senior Manager is accountable for the strategic development, execution, and implementation of operational capabilities supporting Amgens Field Medical Excellence team. This position plays a critical role in driving operational excellence, performance management, CRM platform delivery, analytics enablement, and digital innovation, ensuring alignment with Amgens global medical strategy. Reporting to the Executive Director of Field Medical Excellence and partnering with the Field Medical Excellence Field Systems and Capabilities team, this global role will deliver impact by enabling standardized, optimized, and compliant operations that support field team...

Role & responsibilities MBA Graduate Engage in regular follow-ups with customers to ensure satisfaction and address any queries or concerns. Coordinate and provide end-to-end assistance during the customer registration process. Liaise with internal teams and customers to ensure timely and accurate payment collection Note :- 6 Days work Eligibility Criteria:- - MBA Graduate - Good communication skill English. Perks and benefits:- International Trips Spot Incentives Medical Insurance Rewards Etc Location:- Coimbatore Note:- Only Immediate joiners

We are looking for a dynamic and experienced Vlocity Developer to join our team (remote) Key Responsibilities: Defining, analyzing and mapping business processes and the impact on the organization. Leading workshops for process design and improvement. Develop, configure, implement and test processes in relevant CRM solutions. Drawing up business requirements and user stories. Advice on and implementation of improvement actions. Training end users and providing aftercare. 3 to 5 of Years of experience in building, integrating and implementing CRM solutions based on Salesforce technology (including Salesforce Service and Sales Cloud). Experience in the field of integration between Salesforce a...

Customer Relationship Manager in Bengaluru with strong problem-solving, Excel/Sheets skills, and fluency in Kannada & English. Role involves handling enquiries, scheduling with therapists, and ensuring smooth client service.

Role Overview: As part of the Customer Experience Team at VGL India, your role will involve assisting in the delivery of the customer retention strategy, focusing on reaching target audiences, retaining and winning back customers for both TV, digital, and web business. Your customer-centric approach will contribute to the TJC Omni-channel journey, playing a pivotal role in a new and exciting department that aims to transform the customer experience across the entire business. You will have the opportunity to develop digital and traditional direct customer marketing skills, as well as enhance your core management and leadership abilities. Key Responsibilities: - Work within the Customer Exper...

ob Description Customer Support Lead About Us: Enkel is not just revolutionizing accounting services; we're architecting the future of tech-driven financial solutions. Committed to transforming organizations, we deliver top-tier, cloud-based accounting services to over 300 Canadian businesses and not-for-profit organizations. Our mission is to empower clients with cutting-edge accounting solutions, propelling them toward excellence. Enkel is a Canadian company with offices in Canada and India, specializing in Financial Operations solutions with a strong focus on finance, accounting, and operational efficiency. Our core team brings expertise from the finance, outsourcing, and corporate sector...

Retention Executive Position Overview Were looking for a detail-oriented and organized CRM & Analytics Executive to support our customer engagement and loyalty program initiatives. This role will be responsible for CRM platform operations, data uploads, campaign scheduling, and analytics reporting ensuring smooth execution and measurement of retention activities. Key Responsibilities CRM Operations Configure and schedule campaigns within the CRM platform across Email, SMS, Push, and WhatsApp. Maintain customer data hygiene, audience segments, and tagging within the platform. Assist in setting up automated journeys and recurring campaign workflows. Run A/B tests and track results for optimiza...

You will be responsible for developing the CRM strategy by crafting a vision and goals to increase customer engagement, loyalty, and revenue. This includes analyzing key performance indicators (KPIs) like customer engagement and retention rates, and reporting insights to senior management for informed decision-making. Additionally, you will collaborate with sales, marketing, customer service, and IT departments to align CRM systems and strategies with overall business objectives. Your role will involve managing the CRM platform, overseeing software selection, implementation, and optimization to ensure smooth functionality and meet organizational needs. Furthermore, you will ensure data compl...

Greetings, We have an excellent opportunity for Senior Manager - Technical Support professionals (14+ years) at Avalara Technologies, Pune . This leadership role requires managing managers and leading large technical support teams, while driving efficiency, customer satisfaction, and innovation through AI and automation initiatives . Senior Manager, Technical Support Reporting to the Director of Global Support Operations. The Senior Manager, Technical Support will lead a team of support professionals to deliver exceptional technical assistance to customers. You will manage daily operations, optimizes support processes, and drives cross-functional collaboration to enhance customer satisfactio...

As a CRM Manager at Neobuild Ventures #Mana Projects Pvt Ltd in Bengaluru, your role is crucial in managing customer relationships, implementing CRM strategies, analyzing customer data, and optimizing CRM processes to enhance customer satisfaction and retention. Key Responsibilities: - Manage and nurture customer relationships effectively - Implement CRM strategies to improve customer engagement and satisfaction - Analyze customer data to gain insights and make data-driven decisions - Optimize CRM processes to streamline operations and enhance efficiency - Collaborate with cross-functional teams to ensure seamless customer experience - Utilize CRM software and tools efficiently to support da...

We are seeking a CRM Executive to manage customer coordination and backend operations. The ideal candidate will be responsible for ensuring smooth communication with customers, timely updates, and efficient follow-ups while coordinating with internal teams. Key Responsibilities: Manage backend office operations and maintain accurate records. Share dispatch details with customers and address related queries. Follow up with clients for pending payments in a professional manner. Coordinate with the factory regarding pending orders and provide customers with updated dispatch schedules. Candidate Requirements: Graduate with strong communication and interpersonal skills. Proficient in MS Office an...

Implementing and managing CRM tools to maximize opportunities and customer relationships.

Role & responsibilities CRM Analyst Duties & Responsibilities(Building Contruction -Villa Project) : Analyze all current and future state CRM operations, data feeds and reports for each HP region Manages development of CRM budget CRM data verification and database health activity and reporting CRM maintenance and occasional end user training as needed Develop an automated process for reporting on campaign results Setup, monitor and analyze permanent/seasonal control group Partner with Marketing to identify the goals of direct client contact campaigns required to support the brands business goals and objectives Work directly with Marketing team to develop and implement trigger-based client co...

Job Title: HubSpot Implementation Expert Location: Mohali Company: Webguruz Technologies Pvt. Ltd. Shift: Flexible About Us At Webguruz Technologies Pvt. Ltd., we deliver end-to-end IT services and CRM solutions to global clients. We are expanding our HubSpot expertise to help organizations automate marketing, sales, and customer service functions seamlessly. Role Overview We are hiring a HubSpot Implementation Expert who will be responsible for end-to-end HubSpot setup, integration, automation, and optimization. The candidate must have hands-on experience in CRM implementation, workflow automation, and reporting within HubSpot. Key Responsibilities Implement, configure, and customize HubSpo...

-Call clients to take feedback on their experience and understand their requirements. -Schedule appointments and coordinate store visits for customers. -Maintain records of client interactions and update CRM systems accordingly. Required Candidate profile -Competitive salary package. -Incentives based on performance and lead conversions. -Opportunity to work closely with clients and contribute to the brand’s growth.

Role & responsibilities Key Responsibilities: International Client Relationship Management: Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions. Communication: Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement and implement necessary changes. Collaboration: Work closely with sales, marketing, and product teams to align customer strategies and enhance service delivery. Reporting: Prepare regular reports on client status, feedback, and trends to inform management decisions. C...

Responsibilities: * Maintain CRM database accuracy * Schedule appointments using Microsoft Office Suite * Answer calls, qualify leads, close sales via telephone * Meet daily/weekly sales targets Travel allowance Health insurance Employee state insurance Life insurance Annual bonus Sales incentives Performance bonus Women internal network

Minimum 2 years of full-time work experience Excellent written & spoken English Strong analytical, problem-solving & organizational skills Must-have: High-speed internet, laptop (i3 9th Gen/i5+ with 8GB RAM), good camera & headset. Required Candidate profile Conduct online research & prepare business insights Manage databases & MIS reporting Generate quality leads & manage CRM workflows Coordinate projects across teams & vendors Whatsapp Cvs 8750561252

Job Title - GN - SONG - MT - Industry-Banking- Senior Manager Management Level :6 Senior Manager Location:Gurgaon, Mumbai, Bangalore Must have skills: Data driven marketing, Omni-channel marketing, Generative AI, Marketing Technology, Growth marketing Good to have skills:Marketing Job Summary : The Banking Senior Manager position is within the Marketing Transformation vertical of Accenture GN Song. The individual would work at the heart of the top global banking Industry Clients and would collaborate on innovative projects while bringing in deep industry knowledge and Marketing skills. Roles & Responsibilities: Collaborate with firms to define and achieve marketing objectives. Design strateg...

Dusala is hiring CRM & PR Executives at Raipur office (Babylon Tower). Handle Indian client relations, PR outreach, influencer/media tie-ups, sales, and coordination with teams. Salary 15k25k. Freshers with strong communication can apply.

Role & responsibilities Managing and maintaining the CRM system, including user access, permissions, and data integrity. Providing technical support to end-users, troubleshooting issues, and resolving bugs. Updating the CRM & Business system with new features, customizations, and integrations. Ensuring the accuracy and consistency of customer data within the CRM & Business system. Analyzing CRM data to identify trends, patterns, and insights. Developing and implementing reports and dashboards to track CRM & Business performance. Working with other IT systems & Vendor to integrate CRM data with other business applications. Automating tasks and processes within the CRM system to improve effici...