Customer Relationship Manager

Pinkcity Jewel

7 - 10 years

0 - 1 Lacs

jaipur

Posted:6 hours ago| Platform:

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Skills Required

international client relationship management customer relationship sales crm management client development customer satisfaction customer retention business development crm strategy customer acquisition customer engagement client satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Key Responsibilities:

International Client Relationship Management:
Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions.
Communication:
Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.
Customer Feedback:
Gather and analyze customer feedback to identify areas for improvement and implement necessary changes.
Collaboration:
Work closely with sales, marketing, and product teams to align customer strategies and enhance service delivery.
Reporting:
Prepare regular reports on client status, feedback, and trends to inform management decisions.
Customer Retention:
Develop strategies to improve customer retention and loyalty, implementing programs to enhance customer experience.
Training & Support:
Provide clients with guidance and training on product usage and features to maximize their value.

candidates can share your resume on recruitment@pinkcityindia.com and WhatsApp 7300081857

Preferred candidate profile

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