Customer Relationship Management Manager

As a CRM Manager at Neobuild Ventures #Mana Projects Pvt Ltd in Bengaluru, your role is crucial in managing customer relationships, implementing CRM strategies, analyzing customer data, and optimizing CRM processes to enhance customer satisfaction and retention. Key Responsibilities: - Manage and nurture customer relationships effectively - Implement CRM strategies to improve customer engagement and satisfaction - Analyze customer data to gain insights and make data-driven decisions - Optimize CRM processes to streamline operations and enhance efficiency - Collaborate with cross-functional teams to ensure seamless customer experience - Utilize CRM software and tools efficiently to support day-to-day operations - Regularly communicate with customers to gather feedback and address inquiries promptly Qualifications Required: - Proficiency in CRM Strategy and Customer Relationship Management - Strong analytical skills with keen attention to detail - Hands-on experience with CRM software and tools - Excellent communication and interpersonal skills to engage effectively with customers and internal teams - Project management skills to oversee CRM initiatives effectively - Ability to work collaboratively in a team-oriented environment - Bachelor's degree in Business Administration, Marketing, or a related field - Certifications in CRM or related fields would be advantageous - 4-9 years of experience specifically in a real estate background Join Neobuild Ventures to be part of a dynamic team dedicated to creating sustainable, future-ready communities that prioritize modern living and environmental stewardship.,