CRM Business Analyst

Shashwath Solution

4 - 5 years

15 - 25 Lacs

bengaluru

Posted:1 hour ago| Platform:

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Skills Required

business analysis sales salesforce sales cloud salesforce crm strategy python sas business management crm analytics microsoft dynamics business process analysis process mapping business system solution design relationship management crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

The candidate will leverage their expertise in customer relationship management (CRM) systems especially the Opportunity Management Sales Cloud to analyze business requirements, design solutions, and implement CRM strategies that drive customer engagement and operational efficiency. Key responsibilities include gathering and analyzing stakeholder requirements, optimizing CRM tools for the AgriTech sector, ensuring seamless integration with other business systems.

Key Responsibilities:

Qualifications:

Proven experience as a CRM Business Analyst, preferably in AgriTech or a related field
Strong knowledge of CRM platforms - Salesforce, Microsoft Dynamics, etc
Excellent analytical, problem-solving, and communication skills
Experience in gathering requirements, process mapping, and delivering CRM solutions
BTech/MBA

Must Have

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Shashwath Solution

Information Technology

Bangalore

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CRM Business Analyst