219 Business System Jobs

Lead commercial activities in the North/ East/ West region. Maintain close regular customer connects. Lead strategies for wider account coverage and lead generation Lead a team of talented account managers. Devise and maintain routine prospecting in the region. Keep track of customer deliveries, escalate as required and satisfy customer needs. Escalate proactively and close pending tasks with all stakeholders. Publish and maintain dashboards for key commercial parameters. Who you are: Bachelors or Masters degree, with 8+ years industry experience preferably life sciences or health care Lifesciences business acumen Solution/outcome selling with uncompromising integrity Entrepreneurial Thinking Empowering & Inspiring people orientation

Lead commercial activities in the North/ East/ West region. Maintain close regular customer connects. Lead strategies for wider account coverage and lead generation Lead a team of talented account managers. Devise and maintain routine prospecting in the region. Keep track of customer deliveries, escalate as required and satisfy customer needs. Escalate proactively and close pending tasks with all stakeholders. Publish and maintain dashboards for key commercial parameters. Who you are: Bachelors or Masters degree, with 8+ years industry experience preferably life sciences or health care Lifesciences business acumen Solution/outcome selling with uncompromising integrity Entrepreneurial Thinking Empowering & Inspiring people orientation

Sales invoices collection by aligning between Customer Care and Customer ( USD and INR ) Service Invoices collection for Annual Maintenance Contracts & Spare Sales Earnest Money deposits collection for lost / won tenders. The essential requirements of the job include: B. Com or M. Com with good academics Fluency in written and spoken English, Speaking knowledge of Tamil, Kannada or Telugu would be an advantage Good Excel skills

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Toast’s growing Billing Operations Team is seeking a motivated professional to serve as the Billing Operations Representative. This is a challenging role that requires problem-solving and action complex Billing transactions. This role will involve significant interaction with customers as well as internal partners including Business Operations, Business Systems, Product, etc. In this role, you will have the opportunity to streamline internal billing processes in collaboration with key stakeholders. In addition, you will contribute to the continuous build-up of a positive customer experience. Key Responsibilities : Consistently meet strict deadlines related to month-end close Accurately prepare, post, and deliver customer transactions in accordance to company policies and processes Timely responses to steady inbound volume of cases or inquiries Work cross functionally with various partners to ensure proper billing process is followed for customers Collaborate with other teams to identify and implement efficiencies in the billing process. Ad hoc projects as necessary Qualifications (Requirements) We are seeking a highly organized, tech-savvy, intellectually curious candidate with excellent communication skills and the ability to learn quickly. B.com or graduation related to Finance and 2 to 4 years of relevant experience Experience in Order to Billing, cash apps/OTC/O2C Extreme attention to detail and meticulous organization Strong technical aptitude or are curious with a desire to learn and adapt quickly Excellent written and verbal communication skills Confidence prioritizing and making time sensitive decisions in a fast-paced environment Excellent time management and strong sense of urgency Relentless problem-solver Bonus Skills: Nice to have Prior experience with Netsuite, SalesForce, of other similar SaaS- based ERP and CRM systems Knowledge of Billing/Cash apps/Accounting practices Degree in Business, Accounting or Finance a plus Job Details Work Timings: 2pm - 11pm IST (Hybrid) AI at Toast At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Map and analyze data flow from core systems to data warehouses . Work with ETL developers to ensure accuracy & integration. Support the design & implementation of data models and solutions. Conduct gap analysis and propose for improvements.

Summary of Role The Sr. NetSuite Business Analyst/ Administrator plays a critical role in driving ERP/ Finance strategy and operations forward. This position is responsible for the overall management, maintenance, and optimization of the NetSuite platform. The role requires close collaboration with various departments such as finance, operations, and IT to ensure the system meets business needs and supports overall organizational objectives. The Sr. NetSuite Business Analyst/ Administrator will lead the development of NetSuite configurations, customizations, and workflows, ensuring the system is utilized to its fullest potential to streamline business processes and enhance efficiency. Key Responsibilities. Ensure the NetSuite platform is configured to meet business requirements and supports the company's operational goals. Lead the creation and maintenance of Standard Operating Procedures (SOPs) for NetSuite processes. Collaborate with stakeholders to gather requirements, design solutions, and implement changes in NetSuite. Provide mentorship and guidance to junior administrators and team members. Actively participate in and lead discussions on new initiatives and solutions that impact multiple teams. Develop and maintain custom scripts, workflows, and configurations within NetSuite to automate processes and improve system functionality. Ensure robust testing of all customizations and configurations to maintain system integrity and performance. Monitor and manage NetSuite integrations with other business systems and third-party applications. Experience. 5 plus years hands on experience with NetSuite administration, configuration and customization Excellent communication skills, both written and verbal, with the ability to effectively interact with various stakeholders. In-depth understanding of NetSuite ERP modules and functionalities, including Record to Report (RTR), Procure to Pay (PTP), and Quote to Cash (Q2C) processes. Experience with SuiteScript, SuiteFlow, and SuiteBuilder. Strong analytical skills with the ability to troubleshoot and resolve complex issues within NetSuite. Self-motivated and proactive in learning new features and staying up-to-date with NetSuite updates and best practices. Ability to provide accurate effort estimates for project tasks and manage time effectively. Proven experience in developing and implementing custom solutions within NetSuite. Ability to mentor and guide junior team members, fostering a collaborative team environment. Strong understanding of ERP systems and business processes, particularly in finance and operations. Ability to identify and evaluate the benefits of building vs. buying third-party solutions and plugins for NetSuite. Relevant certifications such as NetSuite Administrator, NetSuite ERP Consultant, or equivalent. Experience with supporting or integrating boundary applications such as Salesforce and other related financial systems. At least 2 full lifecycle implementations of NetSuite ERP, from planning and design through to implementation and post-go-live support. Experience with Agile Software Development Life Cycle (SDLC) methodologies.

At Pall Corporation, one of Danaher s 15+ operating companies, our work saves lives and we re all united by a shared commitment to innovate for tangible impact. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. In this role, you will have the opportunity to: For leading and driving sales in South India region (Karnataka, Tamil Nadu, Andhra, Kerala) and Sri Lanka within the Food and Beverages industry. As a sole contributor, the candidate will be the key contact for clients, responsible to develop strategy, tactical plan and coordination with the support team in order to meet budget and goals of the company. The position will be located in Bangalore. The essential requirements of the job include: Develop and implement customer account plans designed to achieve order, revenue, Pricing and margin projections Lead Formulation and Execution of Sales Strategy Create and Deploy New Product and Application Sales Tools, Including Success Stories, Customer Presentations, Installation Lists, ROI Calculations and Sample Proposals Monitor Competitive Activity at Existing Customer Create and Maintain Customer Profile and SWOT for Assigned Accounts Including Sales Potential, Operating Structure, Sites, Contacts, and Other Information as Needed Identify new opportunities in existing accounts focused/new markets Build relationship with all key stakeholders to make Pall a consultant for any filtration need Qualifications: B.E/B.Tech (Food Science or Mechanical or equivalent) MBA will be an added advantage Minimum 8-10 years minimum relevant experience, preferably from a FB industry Experience of selling systems Experience eor Exposure with Projects Experience in Sales of specialty chemicals / consumables or other equipment s Travel, Motor Vehicle Record Physical/Environment Requirements: Ability to travel 80 % travelling Must have a valid driver s license with an acceptable driving record

Strong conversion experience Provides business systems analysis and solutioning support for internal and external clients, identifying business needs and recommending industry best practice solutions Participates in feasibility discussions Serves as a liaison between internal and external clients, operations, and IT teams Performs evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration, considering the business implications of the application of technology to the current and future business environment Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives Leads small to meduim scale projects Experience in end-to-end business operations and optimal system functionality for Life and Annuity (L&A) product lines Experience working with Term, Whole Life, Universal Life, Interest-Sensitive Whole Life, Annuities, and Indexed products Experience in functional systems design and operations planning for closed blocks of business Experience in planning and execution of consolidating systems performing redundant functions Experience planning complex integration models involving multiple systems Knowledge of system development methodology, project management and system architecture Strong analytical/problem solving skills Strong ability to identify and evaluate existing and potential IT and business challenges Strong influencing and communication skills Strong ability to translate between non-technical business users and technical IT resources Strong organizational and time management skills

Job Summary: We are seeking an experienced Oracle Fusion Accounts Payable and HCM Consultant to join our team. The ideal candidate will have around 8 years of experience in implementing and supporting Oracle Fusion applications, specifically in Accounts Payable and Human Capital Management (HCM) modules. You will be responsible for providing expert guidance, configuration, and support to ensure the successful deployment and optimization of Oracle Fusion systems. Key Responsibilities: Lead the implementation and configuration of Oracle Fusion Accounts Payable and HCM modules, ensuring alignment with business requirements and best practices. Collaborate with cross-functional teams to gather requirements, design solutions, and deliver effective training to end-users. Provide ongoing support and maintenance for Oracle Fusion applications, troubleshooting issues and implementing enhancements as necessary. Conduct system testing and validation to ensure quality and accuracy of configurations and processes. Develop and maintain documentation related to system configurations, processes, and user guides. Stay updated with Oracle Fusion application updates and enhancements, providing recommendations for system improvements. Assist in data migration activities, ensuring data integrity and accuracy during the transition to Oracle Fusion. Facilitate user acceptance testing (UAT) and gather feedback for continuous improvement. Provide guidance on best practices for Accounts Payable and HCM processes within the Oracle Fusion environment. Proficient in resolving issues related to invoice validation, supplier setups, prepayments, credit memos, and approval workflows. Experienced in managing Payment Process Requests (PPRs), addressing bank rejections, and maintaining payment format configurations (EFT, RTF, SEPA). Strong technical knowledge of core AP & HCM tables: Writes SQL queries for analyzing accounting issues, reconciling invoice-to-payment lifecycle, and validating financial data reports. Supports AP month-end close, collaborates with Oracle Support on SRs, and ensures timely resolution of production issues. Able to monitor and address issues related to OIC & ODI integrations. coordinate with Business and stake holders for any process or code related issues and make necessary changes. Should be able to analyze and create BIP & OTBI reports. should have good functional knowledge and should be deep dive to look ups and related areas for analysis setups Able to handle employee terminations, Global transfers, contingent worker related issues and take necessary actions accordingly to fix them on time. Qualifications: Bachelors degree in Information Technology, Master's in Business Administration, or a related field. 8+ years of experience in Oracle Fusion applications, specifically in Accounts Payable and HCM modules. Proven experience in implementing and supporting Oracle Fusion applications in a corporate environment. Strong understanding of Accounts Payable and HCM business processes and best practices. Excellent analytical, problem-solving, and troubleshooting skills. Ability to communicate effectively with technical and non-technical stakeholders. Experience with data migration, system testing, and user training. Oracle certification in Fusion Applications is a plus.

Proficient in DMS/CRM/other business systems. Knowledge of SQL, data integration, and API management. Experience with system configuration and customization.

Job Area: Operations Group, Operations Group > Business Operations General Summary: Sales Operations Analyst LocationHyderabad, Telangana Job AreaOperations Group, Sales Operations General Job Summary: The role is responsible for internal support to Qualcomm’s Worldwide Customer Service and Sales Teams enabling these external facing teams to provide world-class support regarding Qualcomm’s products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal customer service throughout the organization. Responsibilities include but not limited to the following activitiesOrder management, account/regional forecast demand planning, and overseeing activities related to Product Change Notifications (PCNs), Return Material Authorizations (RMAs), and other key duties. Must be savvy and quick to learn and adjust to all Qualcomm business applications such as Oracle ERP, Rapid Response, SAP, Sales Force, Agile and others as they are integrated into the business, as well as effectively adapt to new processes as they are rolled out. Key Duties & Responsibilities Utilizing Qualcomm systems, manages delegated customer service and support activities including but not limited to forecasting, order management, supply demand changes, PCN, RMA, export compliance, product commercial information. Provides internal support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support Tracks and reports to CS and Sales overall regional forecast accuracy analysis, and forecast consumption Order Management (Purchase Order Entry, Change Orders and scheduling), proactively manages & monitors customer orders and shipments, resolving any internal issues on the account before shipment Monitors and supports sales efforts (such as demand changes, product compliance details, and environmental) as delegated by the Regional CS/Account Management Team Communicate with related parties such as Quality, Engineering, RMA team, Finance, analyze data, identify trends, and submit RMA request when needed Has thorough knowledge of all business systems, processes and procedures and should be able to provide training to other team members, when requested Performs other related duties as delegated from world-wide CS Team Job Specifications: Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions Effectively and quickly adapts to new systems, processes, and policies Ability to remain calm under pressure Exercises analytical skill within generally defined practices using a variety of sources to find solutions Be results oriented with great attention to detail Strong multitasking skills with the ability to prioritize own work and respond to ad hoc requests as needed; able to make quick and accurate decisions Must have demonstratable communications skills, being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to customers to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects Should be open to support the team in APAC/Europe time, when required Education/Experience: Requires minimum 3+ years of related experience in Customer Service in a technology-oriented industry. Semiconductor industry preferred. Bachelor’s degree in business administration, Supply Chain, Finance, Operations, or related field and 2+ years of business operations or related experience. Excellent in ERP tools like Oracle, SAP and or Salesforce Strong analytical, problem solving and conceptual skills. Strong written and verbal communication skills. Minimum Qualifications: Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience. OR High School Diploma or equivalent and 4+ years of business operations or related experience.

Job Area Job Area : Operations Group, Sales Operations General Job Summary: The role is responsible for internal support to Qualcomms Worldwide Customer Service and Sales Teams enabling these external facing teams to provide world-class support regarding Qualcomms products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal customer service throughout the organization. Responsibilities include but not limited to the following activities: Order management, account/regional forecast demand planning, and overseeing activities related to Product Change Notifications (PCNs), Return Material Authorizations (RMAs), and other key duties. Must be savvy and quick to learn and adjust to all Qualcomm business applications such as Oracle ERP, Rapid Response, SAP, Sales Force, Agile and others as they are integrated into the business, as well as effectively adapt to new processes as they are rolled out. Key Duties & Responsibilities: Utilizing Qualcomm systems, manages delegated customer service and support activities including but not limited to forecasting, order management, supply demand changes, PCN, RMA, export compliance, product commercial information. Provides internal support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support Tracks and reports to CS and Sales overall regional forecast accuracy analysis, and forecast consumption Order Management (Purchase Order Entry, Change Orders and scheduling), proactively manages & monitors customer orders and shipments, resolving any internal issues on the account before shipment Monitors and supports sales efforts (such as demand changes, product compliance details, and environmental) as delegated by the Regional CS/Account Management Team Communicate with related parties such as Quality, Engineering, RMA team, Finance, analyze data, identify trends, and submit RMA request when needed Has thorough knowledge of all business systems, processes and procedures and should be able to provide training to other team members, when requested Performs other related duties as delegated from world-wide CS Team Job Specifications: Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions Effectively and quickly adapts to new systems, processes, and policies Ability to remain calm under pressure Exercises analytical skill within generally defined practices using a variety of sources to find solutions Be results oriented with great attention to detail Strong multitasking skills with the ability to prioritize own work and respond to ad hoc requests as needed; able to make quick and accurate decisions Must have demonstratable communications skills, being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to customers to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects Should be open to support the team in APAC/Europe time, when required Education/Experience: Requires minimum 3+ years of related experience in Customer Service in a technology-oriented industry. Semiconductor industry preferred. Bachelors degree in business administration, Supply Chain, Finance, Operations, or related field and 2+ years of business operations or related experience. Excellent in ERP tools like Oracle, SAP and or Salesforce Strong analytical, problem solving and conceptual skills. Strong written and verbal communication skills. Minimum Qualifications: Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience. OR High School Diploma or equivalent and 4+ years of business operations or related experience.

As a managing consultant, you will serve as a client-facing practitioner working collaboratively with clients to deliver high-quality solutions and be a trusted business advisor with deep understanding of SAP Accelerate delivery methodology or equivalent and associated work products. You will lead design workshops, support business development activities and mentor and coach team members to develop their skills and knowledge. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include: Strategic SAP Solution LeadershipLeading the technical design, development, and implementation of SAP solutions for simplicity, amplification, and maintainability that meet client needs. Team Delivery leadershipLead and manage high performing team of SAP consultants to deliver work products on time, budget, and quality. Comprehensive Solution DeliveryInvolvement in strategy development and solution implementation, leveraging your functional expertise of SAP with clients and team members and working with the latest technologies Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3 to 5 years hands-on experience in OneSource Experience in a large business system environment, performing business analysis, business development, and/or project management with a preferred focus Preferred technical and professional experience Proven work experience in OneSource be an added advantage

Campaign Management Design/Ideation of campaigns , employees across national/local levels and refer for approvals / signoff from NHOD, zonal heads, vertical heads, finance, and marketing team. Plan & design communication plan for all the campaigns. Plan & execution for events across locations depending upon the type of campaign. Negotiation of best rates for all the events planned for agency & getting the same approved by NHOD / Finance. Stakeholder Management ( Internal / External ) Co-ordination with internal stakeholders (verticals heads) for disseminating the MoM held at HO for alignment with business priorities. Providing data to other functions (finance, HR, Corp. Mktg. , PMO) regards to agency LOB. Plan for training, communication of new systems to internal teams. Co-ordinate with external stakeholders (vendor partners) to provide inputs on new systems introduced for IMD s / employees. MIS & Reporting Plan frequency of reports, consumer of reports & formats of report. Review the reports for veracity randomly & suggest corrections for deviations. Comprehend customize report requirement by stakeholders (NHOD, zonal heads, vertical heads). Align team members to understand the requirement & review the reports / dashboards before it gets published with targeted stakeholder. Liaising with external vendors on planning & delivery of frequent report automations. IT Support & Automation SPOC for I-Mitra portal, EezeeTab application, Access control rights to business system. Do requirement gathering from internal stakeholders on revamping of legacy systems, documenting the requirement & passing it on the vendor for development of new systems.

Project description We are seeking a highly skilled System Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will be responsible for gathering, analyzing, and documenting requirements, designing system processes, and collaborating with technical teams to ensure successful solution delivery. This role involves working closely with stakeholders, developers, and testers to ensure that business objectives are translated into functional, efficient, and scalable IT systems. Responsibilities Engage with business stakeholders to gather, understand, and document requirements for new systems or enhancements. Analyze current systems and processes to identify areas for improvement, automation, or optimization. Translate business requirements into functional specifications, use cases, and process flows. Collaborate with development teams to design solutions aligned with business goals and technical architecture. Create and maintain system documentation, including technical specifications, process diagrams, and data flow charts. Support testing activities by developing test cases, coordinating user acceptance testing (UAT), and validating that solutions meet requirements. Act as a liaison between business users, technical teams, and vendors, ensuring smooth communication and timely issue resolution. Monitor system performance, troubleshoot issues, and recommend improvements. Stay updated on industry trends, tools, and technologies relevant to business systems. Skills Must have Bachelor's degree in Computer Science, Information Technology, or related field. 4-7 years' experience as a System Analyst or Business Analyst in IT projects, preferably in the retail domain. Strong understanding of SDLC and agile methodologies (Scrum/Kanban). Hands-on experience with Azure DevOps for backlog and work item management. Familiarity with cloud platforms (Azure required; AWS/GCP beneficial). Knowledge of microservice architecture and API-based integrations. Experience working with data platforms such as Snowflake and creating reporting requirements for tools like Power BI. Ability to create process flows, data models, and technical documentation using tools like MS Visio or Lucidchart. Strong analytical, problem-solving, and communication skills. Nice to have Retail industry experience (e.g., e-commerce, point-of-sale, inventory management, customer loyalty systems). Basic understanding of SQL and data querying. Exposure to Mulesoft or similar integration platforms. Understanding of data governance and security in multi-cloud environments.

The Manager/Sr. Manager, Business Analysis & Delivery is responsible for overseeing the structure, execution, and success of the delivery organization encompassing Business Systems Analysts (BSAs), Project Analysts, and Delivery Managers. This role ensures seamless client-facing solution delivery by optimizing project execution, enhancing task clarity, upholding documentation standards, and aligning team efforts with business outcomes. This position partners closely with cross-functional leaders across technical services and client success to uphold delivery excellence, support workforce planning, and maintain operational consistency. The emphasis is on tactical leadership in project coordination, client engagement, and execution support, without direct oversight of development or QA functions. Core Responsibilities: Team Leadership and Development Lead and mentor a high-performing team of BSAs, Project Analysts, and Delivery Managers, fostering a culture of strong execution and career growth. Define clear team roles, responsibilities, and performance expectations to ensure consistent success across delivery pods. Support hiring efforts, conduct interviews, and contribute to onboarding processes for new team members. Promote a collaborative and knowledge-sharing environment across global teams. Project & Delivery Oversight Monitor delivery execution across pods/accounts, ensuring visibility and coordination. Guide BSA and Analyst task execution to ensure clarity, timeliness, and quality of deliverables. Align Delivery Managers on sprint planning, issue management, and stakeholder communication. Track timelines, manage resource allocation, and report on delivery health metrics. BSA and Delivery Operations Management Implement and maintain frameworks for BSA deliverables, documentation consistency, and requirement traceability. Support Project Analysts in handling documentation, scope tracking, and handoff coordination. Ensure Delivery Managers maintain proper reporting structures, accountability models, and KPIs. Drive consistency through standard operating procedures and execution best practices. Process and Performance Optimization Monitor throughput, documentation standards, and cadence to identify trends and performance gaps. Standardize scalable processes and tools to increase delivery effectiveness across verticals. Address inefficiencies and resolve team collaboration gaps proactively. Partner with Client Services, Product, and Technical leadership to align capabilities and staffing with evolving demand. Strategic Execution and Leadership Collaborate with leadership to define strategic priorities, staffing plans, and performance goals. Provide accurate team availability and delivery capacity projections. Deliver presentations and reports showcasing team impact, delivery health, and process improvements. Champion delivery best practices to maintain trust and alignment with stakeholders. Qualifications: Required: 8-10+ years of experience in technical project or solution delivery, including leadership in client services or consulting. 5+ years managing cross-functional roles such as BSAs, Delivery Managers, or Project Analysts. Solid understanding of delivery governance, client collaboration, sprint methodologies, and team operations. Strong communication skills with a track record of driving operational outcomes in matrixed environments. Experience in martech, data integration, or platform-based delivery environments. Preferred Familiarity with tools and platforms such as Snowflake, SQL, Jira, and Confluence. Exposure to cloud platforms (AWS, Azure) in client delivery use cases. Experience with delivery analytics, reporting, and scalable systems. Proven success in fostering cross-functional collaboration and delivery system evolution.

The Revenue Systems Operations Senior Analyst will support strategic and tactical platform projects to improve usability, increase business efficiencies, and deliver enhancements and fixes to the Revenue operational systems managed by the I&E System Operations team. Support to include the execution of adoption campaigns, implementation of data improvement efforts, reporting, and assisting with testing updates and training initiatives. The systems to support include Order Management, Sales (Saleforce.com), FinancialForce/PSA, and other new platforms implemented related to operations globally. Role Drive the global roadmap and improvement efforts of the Billing/ Revenue operational systems across the Mastercard Services organizations focusing on subscriptions, bulletins and other bulk product deliveries Partner with diverse teams and business lines to bring innovative systems to life and ensure best in class governance and processes are being used Act as the bridge between business and tech stakeholders to collect business needs, write technical stories and work with technology teams and developers to test, validate and implement Provide system engineering for products you manage including design and integration ensuring they function optimally and meet business needs. Provide training and support adoption to the Salesforce.com systems' user base. Provide technical and process support for inquiries on Revenue Business Operations platforms, to include support related to system records that delivery, billing and revenue recognition Operational support of our product line campaigns including Revenue, Subscriptions, Platforms, Bulletins, and other bulk product deliveries Support investigation and resolution of issues, concerns and general requests Conduct periodic Quality Control checks and Data Audits All About You BS/BA degree or combination of experience and formal education Relevant experience (e.g. business analyst, product owner, consultant) in requirement gathering, user story definition, liaising with tech, functional testing and user testing support and business inquires. Demonstrates ability to contribute to support projects/ inquiries related to CRM, ERP or other RevenueOps operational systems (Oracle, Salesforce.com, Billing, etc.) Advanced software skills; proficient in Microsoft Word, Excel and PowerPoint. Visio is a plus Proven team player with excellent interpersonal skills, verbal and written communication skills Keen analytical and proven problem-solving skills with a detailed driven and results oriented approach Ability to work independently and maintain confidentiality Preferred qualifications Experience in implementing or managing CRM/ ERP solutions. Salesforce.com is a plus. Business acumen on revenue related operations such as subscription and bulk delivery order management, revenue recognition or billing is a plus

We are seeking a motivated and detail-oriented Solution Analyst to join our COE team supporting enterprise Finance Systems. This role is ideal for someone with working knowledge of Finance ERPs (such as Oracle EBS), a solid understanding of Agile practices, and a strong interest in collaborating with business and technical teams to deliver high-quality solutions. Key Responsibilities: Support Agile delivery by helping facilitate ceremonies such as standups, backlog grooming, sprint planning, and retrospectives. Work with product owners and senior analysts to gather, refine, and prioritize requirements in the form of well-defined user stories. Document and maintain Agile artifacts such as epics, user stories, acceptance criteria, and process flows with guidance from senior team members. Participate in user workshops and working sessions to capture business needs and translate them into system requirements. Develop a foundational understanding of Oracle EBS modules (GL, AP, AR, Procurement, Fixed Assets) and assist in analyzing related processes and configurations. Collaborate with Business Systems Analysts (BSAs) and developers to validate requirements, support configuration activities, and track progress. Assist in planning and executing User Acceptance Testing (UAT), including drafting test cases, supporting end users, and logging defects. Help coordinate environment readiness for lower environments (development, test, UAT), including test data setup and deployment tracking. Contribute to end-user training efforts by creating support materials and assisting in workshop logistics. Support defect triage and resolution efforts across development and test environments. Collaborate across teams to ensure consistent documentation, traceability, and alignment with delivery goals. Preferred Qualifications: 2-4 years of experience in a Business Analyst or Solution Analyst role, preferably in a Finance Systems environment. Familiarity with Finance ERP systems such as Oracle EBS or NetSuite is a plus. Exposure to Agile methodologies, with hands-on experience participating in Agile projects or ceremonies. Strong analytical and communication skills with the ability to clearly document business and system requirements. Experience working with tools like JIRA, Confluence, or Azure DevOps for backlog and requirement tracking. Ability to work collaboratively with cross-functional teams and take initiative in problem-solving.

Key Responsibilities Gather, document, and analyze business requirements specific to healthcare payor processes (claims, eligibility, benefits, enrollment, billing, provider network management, etc.). Translate business needs into detailed functional and technical requirements. Collaborate with stakeholders, product managers, and IT teams to design and enhance payor-related systems. Perform gap analysis, workflow mapping, and process improvements to optimize payor operations. Support system configuration, integration, testing (SIT/UAT), and deployment activities. Ensure compliance with industry standards and regulations (HIPAA, ICD, CPT, HL7, FHIR, X12 EDI transactions). Act as a liaison between business users and technical teams to ensure solutions meet requirements. Provide ongoing support, issue resolution, and system enhancements for payor systems. Prepare reports, dashboards, and documentation to support decision-making. Mandatory Skills Strong domain knowledge in Healthcare Payor (Claims Adjudication, Enrollment, Billing, Eligibility, Provider, Benefits, Utilization Management). Hands-on experience with healthcare standards and compliance (HIPAA, X12 EDI transactions 270/271, 276/277, 837/835, etc.). Proficiency in requirement gathering, documentation, and system analysis. Strong knowledge of SDLC, Agile/Scrum methodologies. Excellent analytical, problem-solving, and communication skills.

Develop, test and support future-ready data solutions for customers across industry verticals. Develop, test, and support end-to-end batch and near real-time data flows/pipelines. Demonstrate understanding of data architectures, modern data platforms, big data, analytics, cloud platforms, data governance and information management and associated technologies. Communicates risks and ensures understanding of these risks. Graduate with a minimum of 5+ years of related experience required. Experience in modelling and business system designs. Good hands-on experience on DataStage, Cloud-based ETL Services. Have great expertise in writing TSQL code. Well-versed with data warehouse schemas and OLAP techniques. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Ability to manage and make decisions about competing priorities and resources. Ability to delegate where appropriate. Must be a strong team player/leader. Preferred technical and professional experience Ability to lead Data transformation projects with multiple junior data engineers. Strong oral written and interpersonal skills for interacting throughout all levels of the organization. Ability to communicate complex business problems and technical solutions.

Campaign Management Design/Ideation of campaigns , employees across national/local levels and refer for approvals / signoff from NHOD, zonal heads, vertical heads, finance, and marketing team. Plan & design communication plan for all the campaigns. Plan & execution for events across locations depending upon the type of campaign. Negotiation of best rates for all the events planned for agency & getting the same approved by NHOD / Finance. Stakeholder Management ( Internal / External ) Co-ordination with internal stakeholders (verticals heads) for disseminating the MoM held at HO for alignment with business priorities. Providing data to other functions (finance, HR, Corp. Mktg. , PMO) regards to agency LOB. Plan for training, communication of new systems to internal teams. Co-ordinate with external stakeholders (vendor partners) to provide inputs on new systems introduced for IMD s / employees. MIS & Reporting Plan frequency of reports, consumer of reports & formats of report. Review the reports for veracity randomly & suggest corrections for deviations. Comprehend customize report requirement by stakeholders (NHOD, zonal heads, vertical heads). Align team members to understand the requirement & review the reports / dashboards before it gets published with targeted stakeholder. Liaising with external vendors on planning & delivery of frequent report automations. IT Support & Automation SPOC for I-Mitra portal, EezeeTab application, Access control rights to business system. Do requirement gathering from internal stakeholders on revamping of legacy systems, documenting the requirement & passing it on the vendor for development of new systems.

Provide docketing services across multiple jurisdictions to support the patent, trademark, and copyright life cycle. Create new matters, update, and maintain docketing system as a single source of truth for IP assets (incl. invention disclosures, as-filed documents, correspondence (incl. outside counsel, patent offices), instructions, incoming correspondence etc.) Provide data quality checks across the Docketing COE, following country specific processes ensuring data integrity, identifying gaps in knowledge and potential efficiency gains through process development. Assist in the preparation and creation of reports across the organization. Develop an in-depth knowledge of the IP docketing tool working with the Director and Systems Admin to utilize workflows and available infrastructure to drive efficiencies and standard work. Participate in problem solving processes (PSPs) and utilize Danaher s Business System (DBS) tools to address repeated issues/missed KPIs Preferred Background and Skills: 2+ years experience handling global IP docketing. Proficiency in use of IP docketing tools including IP Folio and Foundation IP. Familiarity of US, EP, and foreign patent and trademark law prosecution practices. Data driven, detail-oriented individual. Champions continuous improvement to deliver and improve results. Ability to prioritize work and align priorities with stakeholders needs. Ability to positively address change management.

Take on a new role, where you ll be developing key projects, working closely with others to deliver strategic platform deployments You ll help to translate business requirements into functional designs, and you ll write business requirements or business cases to create appropriate documentation This is an opportunity to manage relationships with stakeholders, internally and externally, allowing you to expand and develop your network Were offering this role at associate level What youll do As a Customer Service & Operations Delivery Manager, you ll be providing your expertise on regulatory, system, process, product or customer proposition impacts on your operation. After analysing how changes to the operating model will impact procedures, you ll be making recommendations, providing business system support and managing communication with the business. You ll be collaborating with colleagues across the bank, making sure that delivery is in-line with operational requirements and aligned to our customer and business needs. Your responsibilities will include: Supporting technology partners to drive system improvements and the resolution of defects and incidents Assisting with the production of relevant policy related reports and MI to make sure that assurance and compliance objectives are met Providing knowledge to the team to enable the design of architecture, business processes, tech and data solutions Acting as an internal consultant to enable and inform effective standards, processes and controls Delivering the management of key controls and support in the maintenance of the business continuity plans

We are seeking a highly experienced Senior Business Systems Analyst to guide us in our quest with our global, regional, and functional commercial policy implementation, reporting & governance projects. This successful candidate will contribute by building metrics, analyzing processes, workflows, and systems with the objective of identifying opportunities for either improvement or automation. This role requires close collaboration with product, segment partners, product marketing, customer to cash, sales, marketing, technology, and finance areas. The successful candidate is required to react with speed and agility in our ever-evolving world and manage changing timelines, multiple priorities, deliverables, and uncertainty. Business partnership skills, the capability to influence, and the ability to build effective relationships across geographically disbursed teams are critical. This position resides in the Commercial Excellence organization and reports to the Manager of Commercial Policy Reporting & Governance. About the Role In this role as a Senior Business Systems Analyst , you will: Improve, execute, and effectively communicate significant analyses that identifies meaningful trends and opportunities across the business. Participate in regular meetings with stakeholders & management, assessing and addressing issues to identify and implement improvements toward efficient operations. Provide strong and timely business analytic support to business partners and various organizational stakeholders. Develop actionable road maps for improving workflows and processes. Collaborate with Project Leads, Managers, and Business partners to determine schedules and project timelines ensuring alignments across all areas of the business. Drive commercial strategy and policy alignment with fast changing attributes, while managing reporting, tracking and governance best practices. Identify, assess, manage, and communicate risks while laying out mitigation plan and course corrections where appropriate Provide insightful diagnostics and actionable insights to the leadership team in a proactive manner by spotting trends, questioning data and asking questions to understand underlying drivers Proactively identify trends for future governance & reporting needs while presenting ideas to CE Leadership for new areas of opportunity to drive value. Prepare, analyze, and summarize various weekly, monthly, and periodic operational results for use by various key stakeholders, creating reports, specifications, instructions, and flowcharts Conduct full lifecycle of analytics projects, including pulling, manipulating, and exporting data from project requirements documentation to design and execution Shift Timings: 2:00 PM to 11:00 PM (IST) Work from office for 2 days in a week (Mandatory) About You Youre a fit for the role of Senior Business Systems Analyst , if your background includes: Bachelors degree required, preferably in Computer Science, Mathematics, Business management, or economics. 6+ years of professional experience in a similar role. Proven project management skills related planning and overseeing projects from the initial ideation through to completion. Proven ability to take complex and disparate data sets and create streamlined and efficient data lakes with connected and routinized cadence. Advanced level skills in the following systems: Alteryx, Power BI, Snowflake, Redshift, Salesforce.com, EDW, Excel and MS Powerpoint. Familiarity with contract lifecycle management tools like Conga CLM, HighQ CLM etc. Ability to quickly draw insights into trends in data and make recommendations to drive productivity and efficiency. Exceptional verbal, written, and visual communication skills. Experience managing multiple projects simultaneously within a matrix organization, adhering to deadlines in a fast-paced environment. Ability to deploy influencing techniques to drive cross-functional alignment and change across broad audience. Ability to be flexible with working hours to support ever-changing demands of the business.

Position Summary We are seeking a skilled Business Analyst with specialized supply chain expertise to analyze data gaps, gather comprehensive business requirements, and optimize Oracle Demantra implementations to enhance overall supply chain performance and efficiency. Key Responsibilities Requirements Analysis: Gather, document, and analyze detailed business requirements for supply chain optimization initiatives Oracle Demantra Management: Configure, customize, and provide ongoing support for Oracle Demantra systems focusing on demand planning and forecasting modules Data Analysis: Develop and execute complex SQL queries to extract, analyze, and interpret supply chain data from multiple sources Process Optimization: Identify critical data gaps and provide actionable insights to drive continuous process improvements Agile Development Support: Convert business requirements into well-defined user stories and ensure seamless alignment with development teams Required Qualifications Mandatory Skills: Technical Expertise: Advanced proficiency in SQL development and complex database querying Business Analysis: Proven experience in business requirements gathering and comprehensive functional analysis Oracle Demantra: Hands-on implementation and configuration experience with Oracle Demantra systems Domain Knowledge: Strong understanding of supply chain processes, demand planning, and forecasting methodologies Professional Experience: Minimum 3+ years of demonstrated business analysis experience in enterprise environments Highly Preferred: Deep Oracle Demantra Expertise: Comprehensive knowledge across all Oracle Demantra modules and advanced configuration capabilities Good to Have: SAP HANA Experience: Familiarity with SAP HANA platform and related analytics tools "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."