111 Crm Platforms Jobs - Page 3

Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. The Art of Sales is changing The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernize too. In most companies, sales teams are somewhere on the journey below: (1) Sales scratches out their own leads by prospecting their networks, sending one-off or batch emails. (2) Marketing turns over long lists of leads, which are typically contacts in your target audience (3) Marketing has established a repeated process of generating MQL, SAL & SQL that yield some measurable returns. They sometime add lead scoring to this mix. On the other hand, we at Adobe - GBD are a Modern Sales Team of 250+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing & engagement funnel and are developing capabilities on picking cues from the customers demographic (who) & behavioral (what) data that they leave on their journey with our business to predict next sales action that will lead to revenue conversions (Future state). The Challenge: We are looking for a Sales Manager and Leader who is responsible for leading sales for a team and enable the Digital Sales team to continue exceeding the defined sales goals and KPIs across the North Americas territory. You would be responsible for the Digital Media portfolio of Adobe. An Ideal candidate would be a thought leader with a proven track record of leading successful sales operations on field or in Digital Sales of reasonable size and possess the ability to turn findings into executable plans. He/She must also be an inspiring leader able to build, develop & inspire a high performing team What you will do: As a Leader: Leading team by coaching mentoring & motivating the team with a high level of EQ & becoming trusted leader for the team. Should possess strong collaboration skills as the Digital Sellers leverage other teams for their own success. Driving the highest level of performance from the team at the same time role modelling & instilling Adobe values in the team Building knowledge on Adobe products and services their features, benefits, prices, and additional services. Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale. Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute. Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement. As Sales Professional: The Adobe TSM will manage a set of sellers and will be accountable to help identify, drive & close revenue from existing Adobe Direct customers or/& Marketing qualified leads (MQLs) Will be responsible to lead the more connect per seller and more per connect GBD philosophy. Will be responsible to develop account penetration strategies, identifying business opportunities by creating and implementing campaigns (phone/email) You will help consolidate feedback from team, to identify and capture customer journeys and present/implement proposal to nudge the stalled ones. You will drive sales management with a more rigorous, focused and metrics-driven approach to streamline sales processes, increase productivity, manage pipeline, forecast and drive desired sales behaviors to achieve the future state. You will monitor, coach, and develop ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale. You will accomplish GBD human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions. You will maintain a daily cadence of leads/ CTA touched; opportunities created and transactions. Define and Achieve Weekly, Monthly & Quarterly targets for the team both on the input & Output parameters. What you need to succeed Demonstrated success in previous experiences with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line. Possess the art of successfully managing the team virtually, given that the pandemic has kept us to work from homes right now. Demonstrated ability to be a quick learner Should know how to motivate and lead the team to build skills on new Adobe Solutions Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company Willingness to work across shifts. Advanced knowledge of Sales Operations, Technology used in Digital sales Thought leadership on Sales, Customer Success and Subscription management Post Graduate with over 10 years of experience in Field Sales and/or Digital Sales Proven ability to effectively manage people effectively, hire and train, coach new sales team members Proven ability to develop a communicate and present to management on new ideas, proposals and feedback to move the business forward.

As a Customer Marketing Associate at Tradu, you will be a crucial part of the Customer Marketing team, reporting directly to the Customer Marketing Manager. Your primary responsibility will be to implement the global customer engagement strategy. This role necessitates meticulous campaign planning, with a focus on customer-centricity in all our endeavors. Your duties will encompass upgrading our CRM campaigns through personalization, targeted segmentation, and dynamic content deployment. A combination of technical proficiency and creative flair is vital for this role. You should possess analytical skills to ensure quality assurance, testing, and reporting for all campaigns. Attention to detail, collaboration with team members, and proficient project management capabilities are integral aspects of this position. Key Responsibilities: - Plan, create, and execute multi-channel CRM campaigns aligned with the customer engagement calendar, product launches, and business initiatives. - Conduct quality assurance for campaigns with exceptional attention to detail and suggest process enhancements proactively. - Manage end-to-end campaign operations, including design briefings, content coordination, asset trafficking, template creation, segment building, and channel deployment. - Efficiently manage timelines to ensure successful campaign delivery. - Collaborate effectively within the Customer Marketing team to understand the impact of your campaigns on the overall customer journey, ensuring message relevance, value, and concise content and design. - Implement advanced segmentation for personalized marketing and ensure compliance with data regulations. - Analyze campaign performance, track KPIs, and derive actionable insights. - Conduct A/B testing, use control groups, and personalize campaigns. - Escalate any CRM platform or communication issues promptly. - Stay updated on industry tools, trends, and best practices, proposing innovative strategies to enhance engagement. - Perform any other reasonable tasks assigned by your manager. Skills, Knowledge, and Experience: - 4+ years of CRM platform experience (Braze, SFMC, or similar). - Proficiency in developing campaigns across various marketing channels (email, in-app messaging, push notifications, content cards). - Understanding of core CRM and Retention Marketing KPIs. - Strong analytical skills with a data-driven mindset. - Detail-oriented with a focus on accuracy and quality. - Excellent time management and prioritization abilities. - Proactive self-starter with a customer-centric approach. - Clear and proactive communication skills. - Proficient in Microsoft Office. - Curious about CRM, technical, and competitive trends. - Passionate about customer engagement and upholding Tradu's standards. - Excellent written and verbal English communication skills. Preferred Qualifications: - Experience in regulated industries (finance, insurance, etc.). - Familiarity with HTML for email or email design best practices. - Knowledge of Google Analytics or other data analytics platforms. Working days/hours: Monday to Friday; Fully office-based at SKCL Prime, Plot No-C46A, Cipet Road, Fourth Floor, Thiru Vi Ka Industrial Estate, Alandur, Guindy, Chennai - 032. All employees must be eligible to work in India. Before applying, please thoroughly review Tradu's website at https://www.tradu.com/uk/. Company Description: Tradu is a new multi-asset global trading platform under the Stratos group of companies. Built for serious traders, Tradu offers a sophisticated platform enabling seamless transitions between asset classes like stocks, CFDs, and crypto, based on market regulations.,

Join 2497 Inc. | ShelfPerks India Pvt. Ltd. as they expand globally. Founded by industry veterans from Walgreens, Apple, Roku, and Stanford Graduate School of Business, the company is revolutionizing retail and commerce experiences while expanding into enterprise accounts and launching consulting services across key global markets. This is not a traditional sales role at ShelfPerks XL. As a part of the team, you will own the complete customer journey from initial prospecting through long-term account growth. Your responsibilities will include sales development, presales expertise, deal closure, and account management, all integrated into one position. This approach allows you to build deeper customer relationships and drive higher value outcomes compared to traditional segmented sales teams. Your role will involve various responsibilities including: - Researching and identifying enterprise retail chains, large-format stores, and technology companies - Executing strategic multi-channel outreach campaigns to generate qualified leads - Conducting discovery calls to assess fit for ShelfPerks XL and consulting services - Maintaining CRM hygiene and gathering competitive market intelligence - Conducting compelling product demonstrations and enterprise features - Collaborating with prospects to understand challenges and map solutions - Leading contract discussions, pricing negotiations, and deal structuring - Ensuring seamless onboarding and adoption across client operations - Identifying expansion opportunities for additional locations, features, or consulting services - Generating 25+ qualified leads per month - Achieving a 25% demo-to-close conversion rate - Maintaining a 60-90 day average sales cycle for enterprise deals - Securing $150,000+ average annual contract value for ShelfPerks XL To be considered for this role, you must have: - Minimum 4 years of B2B SaaS sales experience with enterprise accounts ($50,000+ ACV) - Demonstrated track record managing complete sales cycles from lead generation to contract closure - Proficiency with CRM platforms such as Salesforce, HubSpot, or similar - Excellent English language communication skills for global market engagement - Ability to understand and articulate complex software solutions to diverse audiences - Comfort presenting demonstrations to both technical and non-technical stakeholders - Flexibility to work across multiple time zones for prospect meetings - Self-motivation with demonstrated time management capabilities - Proven experience building relationships in virtual environments - Proficiency with video conferencing and collaboration tools - Ability to manage multiple projects and priorities simultaneously Preferred qualifications include experience in enterprise B2B sales with complex, multi-stakeholder deals, background in selling professional services or engineering consulting, multi-product sales experience, and experience in competitive SaaS markets. The compensation and benefits package include a base salary with a competitive commission structure and direct influence on the product roadmap through customer feedback. To apply for this position, include specific examples of enterprise deals you have closed, your approach to managing multiple customer relationships simultaneously, and your availability for calls across global time zones. Optionally, you can include a cover letter highlighting relevant multi-role sales experience and a portfolio of sales materials or case studies you have created. For more information about the company, visit the website at www.2497inc.com, the product at www.shelfperks.com, and the enterprise solutions at www.shelfperks.com/enterprise.,

As a Public Relations (PR) Person, you will utilize your journalist network to secure organic publications in renowned platforms such as TOI, HT, Forbes, DH, etc. Your role will involve establishing connections with project managers to identify CRM requirements and crafting tailored solutions on the Salesforce platform. You will be responsible for the design, coding, and deployment of Salesforce applications, setting timelines and development milestones, as well as ensuring the stability and functionality of these applications through rigorous testing and bug resolution. Moreover, you will be involved in creating documentation and delivering technical training to Salesforce Staff, with a primary focus on upholding the security and integrity of application software. This role requires a Bachelor's degree in Computer Science or Software Engineering, along with a proven track record in application and software development. Proficiency in Salesforce CRM platforms, MYSQL, Apex, JavaScript, Native, VisualForce, as well as familiarity with MavensMate or Eclipse is essential. Your communication skills will be vital in effectively troubleshooting high-level software and application issues, while your aptitude for project management will play a crucial role in ensuring the successful execution of tasks. This is a full-time position located in Pune, Maharashtra.,

As a candidate for the position, you will be responsible for various key aspects related to the stock market, technical chart analysis, Telegram channel management, telecommunication, sales, client onboarding, and support. Your role will involve interacting with prospects and clients, providing market insights, managing Telegram channels, engaging with users, pitching platform offerings to potential clients, tracking conversions, and ensuring a seamless onboarding process for users. Your primary responsibilities will include understanding basic to intermediate technical chart patterns such as candlestick and support/resistance, explaining market insights and advisor trades to prospects and clients, and confidently addressing user queries related to equity, intraday, or options strategies. Additionally, you will manage and engage with users in Telegram channels and groups, post regular updates and promotions, respond to direct messages and comments promptly, and handle client calls to pitch platform offerings and advisor subscription plans. Following up with leads from various sources, tracking conversions, and providing support during the onboarding process will also be crucial aspects of your role. To excel in this position, you must have a minimum of 15 years of experience in business development, tele-sales, or client onboarding within the fintech or stock market-related industries. Proficiency in stock market knowledge, trading charts, and basic technical analysis is essential, along with prior experience in managing Telegram channels and groups. Strong tele-calling and communication skills, fluency in both Hindi and English (spoken and written), and familiarity with tools like Excel, Google Sheets, and CRM platforms are also required. While not mandatory, preferred skills include previous experience with SEBI-registered advisors or stock market platforms, a basic understanding of options trading and equity delivery trades, and familiarity with trading platforms like Zerodha, Upstox, and AngelOne. The position is full-time and permanent, offering benefits such as cell phone reimbursement, paid sick time, and paid time off. The schedule is a day shift from Monday to Friday, with the opportunity for a performance bonus. If you are a proactive and skilled professional with a passion for the stock market and client interaction, this role offers a dynamic and rewarding opportunity to contribute to a thriving work environment and make a meaningful impact.,

Audit & Compliance: Deep understanding of internal audit processes, compliance standards, and risk management in delivery functions. Technology Exposure: Hands-on experience with CRM platforms, predominantly Salesforce (SFDC approx. 80% coverage), along with exposure to VIVA, Genesis, and Mulesoft. Delivery Risk Oversight: Ability to assess project delivery frameworks, identify operational risks, and suggest mitigation strategies. Ensuring delivery-related compliance, identifying risk factors, and supporting governance initiatives. Contact Person: Sangeetha Tamil

As a Business Development Executive at Cascade Enterprises, you will play a crucial role in driving business opportunities, fostering client relationships, and promoting our comprehensive digital solutions to a diverse client base. Located in Pulikkayam, Kodanchery, Calicut, we are a 5-star rated digital production and marketing company operating globally with a strong presence in over 28 countries and serving more than 100 clients. Our services encompass digital marketing, branding, SEO, website development, and multimedia production, delivering impactful solutions to brands worldwide. Your primary responsibilities will include identifying and pursuing new business prospects through lead generation and client outreach, showcasing Cascade's services like website development, social media marketing, SEO, branding, and advertising, as well as conducting meetings (both in-person and virtual) with potential clients to understand their requirements and offer customized solutions. Building and nurturing long-term client relationships to drive revenue growth, preparing and presenting business proposals and service packages, collaborating with internal teams for timely project execution, and meeting monthly and quarterly business targets will also be key components of your role. To qualify for this position, you should hold a Bachelor's degree in Business Administration, Marketing, or a related field, accompanied by at least 3 years of relevant experience in business development, preferably within the digital marketing domain. Exceptional communication, negotiation, and interpersonal skills are essential, along with fluency in English, proficiency in Hindi, and knowledge of Malayalam is advantageous. Being tech-savvy, familiar with digital tools, and CRM platforms, as well as a willingness to relocate to Pulikkayam, Kodanchery (if not already residing there) are also prerequisites. The role is office-based at our Pulikkayam, Kodanchery location, and candidates are required to relocate at their own expense before commencing employment. Daily local travel within the region may be necessary, and remote work options are not available. A 3-month probation period will be in place to evaluate performance, with a competitive salary package based on experience and monthly performance incentives offered. Working hours are Monday to Saturday, from 9:30 AM to 6:00 PM, and candidates must sign a non-disclosure agreement upon selection. This is a full-time, on-site position, and remote or hybrid work requests will not be considered. In return, we offer you the opportunity to build a career with a reputable digital company, work with international brands, receive regular performance bonuses and rewards, access training, mentorship, and career growth support, and be part of a friendly and collaborative work environment. Join us as a Business Development Executive and be a part of our dynamic team, driving business growth and success in the digital marketing landscape. Cascade Enterprises - Transforming Brands, Empowering Growth.,

Job Title Growth Analyst in Paytm Travel Designation Junior Manager Experience - 2-4 Years About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team Paytm Travel has revolutionized the travel industry - intending to empower millions of travelers who choose us as their preferred travel partner. Being one of the largest travel platforms in the country, we aim to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich the customer experience by making every transaction transparent, honest, and hassle-free. To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with trustworthy travel partners. Requirements You are a dynamic problem solver, driven by a passion for data and the compelling narratives it reveals. Constantly challenging the status quo, you possess a keen ability to understand and navigate its complexities. 3-5 Years of experience working as Growth Analyst/Business Analyst in an e-commerce or similar domain (Mandatory). Graduates/Post Grads from Tier 1/2 colleges with Engineering, Management/ Finance background are preferred. Strong working knowledge in SQL, Excel, and visualization tools like Looker, Tableau. Understanding of Data-analysis languages like R/Python in core Statistical Concepts is expected. Support the development, execution, and optimization of growth campaigns across various channels to enhance user acquisition, engagement, and retention. Familiar with CRM platforms like Clevertap/Mo-engage. Develop and implement sophisticated customer segmentation strategies to personalize marketing efforts, enhance targeting accuracy, and drive impactful engagement. Ability to work collaboratively with cross-functional teams like Marketing, Business, Finance, Product, Tech to ensure alignment and drive growth initiatives. Why Join Us This role offers a unique opportunity to leverage data to gain deep business insights, beyond mere data extraction and dashboarding. If you possess a keen business acumen and innovative ideas for growth, this position is perfect for you. Join us if you're excited by the prospect of using data to drive strategic decisions and foster business success. A collaborative output-driven program that brings cohesiveness across businesses through technology. A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager. Compensation If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. It is your opportunity to be a part of the story!

You are a seasoned Technology Leader with over 10 years of experience as a tech leader and people manager, ideally with a B.E/B.Tech or similar qualification. You have a proven track record of driving strategic technology planning, enterprise architecture, and governance within the financial services sector, particularly in the area of lending systems, CRM platforms, and compliance frameworks. Your expertise includes the design, development, and management of Loan Origination System (LOS), Loan Management System (LMS), and other related platforms. Your responsibilities will include defining and leading the overall technology strategy aligned with business goals, establishing robust IT governance frameworks to ensure regulatory compliance, and supporting information security, IT risk management, and cybersecurity strategies. You will be tasked with architecting scalable, secure, and future-ready platforms for lending and customer engagement, as well as driving end-to-end ownership of LMS, LOS, CRM design, integration, and optimization. As a Technology Leader, you will build API-driven platforms and successful integrations with third-party systems, lead and develop teams of top technical talent, and collaborate with the product team to create commercially successful products. You will recruit and lead a team of highly skilled software engineers, providing hands-on engineering leadership, and drive agility in execution to create a responsive team culture focused on prioritization for better predictability. The ideal candidate for this role will possess deep expertise in technology and architecture in a highly scalable and available setup, with a demonstrated ability to manage diverse teams and deliver high-quality projects on time. You should have experience in building, developing, and coaching teams of top technical talent in the industry, along with a strong background in end-to-end platform architecture and secure technology delivery in the NBFC sector.,

SpotDraft is revolutionizing the way high-growth companies handle contracts. The CLM platform is designed to make contracting a breeze - it's convenient, fast, and incredibly easy to use. The focus is on empowering legal teams with the necessary tools and systems to unleash their full potential. Industry giants like PhonePe, Chargebee, Unacademy, Meesho, and Cred are already partnered with SpotDraft, experiencing significant time savings and accelerated deal closures. As a Senior Manager, Account-Based Marketing at SpotDraft, you will play a crucial role in driving growth through strategic campaigns targeting high-value accounts. By collaborating cross-functionally with sales, product marketing, and other teams, you will bring campaigns to life, aligning closely to achieve targeted pipeline and revenue outcomes. Your responsibilities will include defining and executing multi-channel ABM campaigns, collaborating with sales teams to personalize tactics, managing campaign timelines and assets, and analyzing performance metrics for optimization. Key Responsibilities: - Define, orchestrate, and report on demand generation efforts for a specific segment and personas - Develop and execute multi-channel ABM campaigns aligned with sales priorities - Collaborate with sales to define target accounts, craft personalized campaign tactics, and measure pipeline impact - Manage campaign timelines, assets, and execution across various channels Cross-Functional Collaboration: - Work with product marketing, content, and digital teams to create compelling messaging and assets - Coordinate campaign execution to ensure consistency across marketing efforts Event and Campaign Integration: - Support pre-, during-, and post-event campaigns for virtual and in-person events - Increase account engagement and maximize ROI from field marketing activities Campaign Performance & Optimization: - Track, report, and analyze campaign performance across engagement, pipeline, and revenue metrics - Continuously optimize campaign performance and account engagement strategies using data and insights Requirements: - 7-10 years of B2B marketing experience, with at least 3-5 years in ABM or integrated campaign roles in SaaS or tech - Strong understanding of multi-touch campaign execution across various channels - Ability to collaborate cross-functionally, especially with sales teams, and influence without authority - Experience with marketing automation and CRM platforms for campaign management - Strong analytical, project management, and organizational skills - Creative and strategic thinker passionate about building compelling experiences for target accounts Working at SpotDraft: Joining SpotDraft means becoming part of an ambitious team dedicated to creating a globally recognized legal tech company. The environment encourages success, active participation, and continuous learning. Working alongside talented individuals provides opportunities for growth, professional network expansion, ownership, impact, and an outcome-driven culture. Core Values: - Delight Customers: Prioritize customer happiness and success - Be Transparent and Direct: Foster open communication and honest feedback - Be Audacious: Think big and take risks - Outcome-Oriented: Focus on results and ambitious goals - Be 1% Better Everyday: Embrace continuous learning and growth - Elevate Each Other: Support and celebrate each other's successes - Bring Passion and Take Ownership: Commit to making a difference and taking ownership of work,

As a Sales Manager - Data Centre at our reputed client in Noida (Sector 8), you will play a crucial role in driving business growth through your expertise in data center solutions. To excel in this role, you should hold a Bachelor's degree in business, IT, or related field (MBA is a plus) and possess 5-8 years of experience in data center, colocation, or IT infrastructure sales. Your strong knowledge of data center operations, cloud services, and managed services will enable you to successfully meet and exceed sales quotas. Your responsibilities will include identifying and developing new business opportunities for data center solutions such as colocation, managed services, and cloud hosting. By generating and qualifying leads, collaborating with internal teams, and delivering technical sales presentations, you will create customized solutions that cater to the needs of clients. Building and maintaining strong client relationships, negotiating contracts, and providing exceptional post-sales support will be key aspects of your client relationship management duties. Staying updated on market trends, emerging technologies, and competitor activities will be essential for conducting market and competitor analysis. By identifying industry-specific opportunities and offering tailored solutions, you will contribute towards service improvement by providing feedback to the product and marketing teams. In order to achieve and exceed quarterly and annual sales targets, you will be required to prepare accurate sales forecasts, reports, and pipeline updates. Utilizing CRM tools like Salesforce and HubSpot to track sales activities and manage client interactions will be crucial for your success in this role. If you have a proactive approach, excellent communication skills, and the ability to join immediately, we encourage you to apply for this full-time position by sending your resume to 7822813962. Thank you for considering this opportunity. Ashwini Kamble Biitcode,

As a Digital Marketing Instructor at our organization, you will be responsible for conducting engaging live sessions on various topics including SEO, Meta Ads, Google Ads, etc. Your role will involve addressing learners" doubts and academic queries, collaborating with content teams to suggest tools and create learning agendas, as well as offering actionable feedback to improve learning outcomes. To excel in this position, you must have a minimum of 5 years of industry or academic experience in digital marketing. Proficiency in tools such as Google Ads, Meta Suite, GA4, SEO tools, and CRM platforms is essential. Strong communication and mentoring skills are crucial for effectively engaging with learners. Prior experience in teaching or edtech will be an advantage. This role is based in Mumbai, Andheri, with a hybrid work model. The salary offered for this position ranges from 10LPA to 12LPA. Your weekoffs will be either on Wednesday & Thursday or Thursday & Friday. If you are passionate about digital marketing, possess the required experience and skills, and are enthusiastic about sharing your knowledge with others, we encourage you to apply for this rewarding opportunity.,

As a Sales Operations Executive at our company, you will be responsible for enhancing efficiency, supporting high-performing sales teams, and operating at the confluence of strategy and implementation. Our team in Calicut, Kerala, is seeking an individual who is passionate about driving sales excellence to join us full-time at an entry-level/mid-level position. Your main duties will include improving sales procedures, managing CRM data effectively, deriving actionable insights, and aiding in the execution of sales strategies. You will collaborate closely with various departments to ensure smooth operations and contribute to revenue growth. Key Responsibilities: - Manage and enhance CRM systems and sales tools to streamline processes - Monitor and analyze crucial sales metrics and KPIs for reporting purposes - Assist in pipeline management and forecasting activities - Work with sales leadership on territory planning and performance evaluations - Uphold data accuracy standards and identify opportunities for process enhancements - Contribute to the onboarding and training of new sales team members Requirements: - Minimum of 1-2 years of experience in Sales Operations, Business Operations, or related fields - Proficient in analytical skills and in the use of Excel/Google Sheets and CRM platforms like Salesforce or HubSpot - Detail-oriented, adept at following processes, and capable of multitasking effectively - Strong communication skills and a collaborative approach to teamwork What We Offer: - A vibrant and inclusive work environment that encourages diversity - Opportunities for professional growth and development - Competitive salary and comprehensive benefits package - A team culture that values innovation, adaptability, and honesty If you are eager to drive impactful change and contribute to the expansion of our sales operations, we are excited to receive your application!,

As a Digital Marketing Developer at ProjectTree, a prominent software development company with offices in Surat and Ahmedabad, you will play a crucial role in creating, managing, and optimizing digital marketing campaigns across diverse channels to enhance traffic and boost conversion rates. Your responsibilities will include planning, executing, and refining digital marketing campaigns on platforms like email, social media, PPC, and SEO. Collaboration with cross-functional teams to address complex business challenges, development of landing pages and digital assets aligned with campaign objectives, and tracking and reporting campaign performance metrics for continuous improvement are key aspects of this role. Additionally, staying abreast of the latest trends and best practices in digital marketing is essential. The ideal candidate should possess at least 1 year of experience in Digital Marketing Services development, a solid grasp of digital marketing principles and best practices, and proficiency in creating, managing, and optimizing campaigns across various channels. Familiarity with tools like Google Analytics, Google AdWords, and Facebook Ads Manager, as well as experience with CMS platforms such as WordPress or Drupal, is crucial. Strong analytical and problem-solving skills, effective written and verbal communication abilities, and a proactive approach to learning are desired qualities. Preferred qualifications include experience with marketing automation platforms like HubSpot or Marketo, familiarity with CRM platforms such as Salesforce, and an understanding of SEO best practices for content optimization. If you meet the specified qualifications and are enthusiastic about this opportunity, we encourage you to submit your resume and a cover letter. We are excited to hear from you and discuss the potential of you joining our team at ProjectTree!,

Building long-term relationships with key clients, addressing customer concerns and complaints, and creating sales plans to generate revenue are some of the key responsibilities of this role. You will also be required to build relationships with key employees among customers, create plans to address clients" business needs, and advise clients on creating profitable processes. Scheduling regular meetings with customers to ensure their satisfaction and acting as a point of contact for complaints are crucial aspects of this position. Additionally, you will be expected to help the sales team up-sell or cross-sell services and products, ensure that both the company and clients adhere to contract terms, and study the competition to find new ways to retain customers. Setting sales and revenue targets, collaborating with external organizations to address customer needs, and managing public relations, finances, sales, and sponsorships are also part of the job responsibilities. Developing new business leads through emailing and cold calling prospective clients, analyzing previous event information to improve sponsorship scenarios, and maintaining records and databases using various software packages are tasks that you will be required to perform. Networking with scientists, professors, researchers, students, and industrialists will also be part of your role. The ideal candidate for this position should have proven experience as a Client Relations Manager or Relationship Manager, along with a track record of meeting and exceeding targets. A background in customer service and industry knowledge is preferred, and experience in tracking relevant KPIs such as customer satisfaction is beneficial. Proficiency in MS Office and working knowledge of CRM platforms like Salesforce is required. A customer-oriented attitude, excellent communication and negotiation skills, problem-solving aptitude, and the ability to work well in a team are essential qualities. Candidates with a B.Tech/B.Pharma/M.Tech/MSc./M.Pharma/MBA in biotech, microbiology, chemistry, biochemistry, biomedical, marketing, or a related field are encouraged to apply. This position offers a competitive salary and the opportunity to work as an On Job Trainee in a reputable organization like Pulsus Healthtech LLP. Established in 1984, Pulsus is expanding its healthcare informatics platform globally and has gained endorsements from medical associations and industries internationally. By fostering relationships between industries and practicing physicians, the company has built an excellent reputation within the scientific and industrial community. For any job-related queries, you can contact gurgaoncareers@pulsus.com, and for general inquiries, reach out to contact@pulsus.com or call 01246262700. (Note: The contact details and company profile have been omitted from the Job Description as per the instructions given),

Join 2497 Inc. | ShelfPerks India Pvt. Ltd. as they expand globally. Founded by industry veterans from Walgreens, Apple, Roku, and Stanford Graduate School of Business, the company is revolutionizing retail and commerce experiences while expanding into enterprise accounts and launching consulting services across key global markets. This is not a traditional sales role. As a Sales Professional at ShelfPerks, you will be responsible for owning the complete customer journey from initial prospecting through long-term account growth. Your role will involve a combination of sales development, presales expertise, deal closure, and account management in one integrated position, allowing you to build deeper customer relationships and drive higher value outcomes than traditional segmented sales teams. Your responsibilities will include: Sales Development & Prospecting: - Researching and identifying enterprise retail chains, large-format stores, and technology companies - Executing strategic multi-channel outreach campaigns to generate qualified leads - Conducting discovery calls to assess fit for ShelfPerks XL and consulting services - Maintaining CRM hygiene and gathering competitive market intelligence Presales & Solution Design: - Conducting compelling product demonstrations and presenting enterprise features - Collaborating with prospects to understand challenges and map solutions - Coordinating trial implementations and creating tailored technical proposals Sales Closure & Negotiation: - Leading contract discussions, pricing negotiations, and deal structuring - Navigating complex enterprise buying processes with multiple stakeholders - Addressing objections regarding implementation, integration, and ROI - Accelerating deals through the pipeline within target timeframes Account Management & Growth: - Ensuring seamless onboarding and adoption across client operations - Identifying expansion opportunities for additional locations, features, or consulting services - Proactively managing contract renewals and promoting engineering consulting services Required Qualifications: - Minimum 4 years of B2B SaaS sales experience, with enterprise accounts ($50,000+ ACV) - Demonstrated track record managing complete sales cycles from lead generation to contract closure - Proficiency with CRM platforms (Salesforce, HubSpot, or similar) - Excellent English language communication skills for global market engagement - Ability to understand and articulate complex software solutions to diverse audiences - Comfortable presenting demonstrations to both technical and non-technical stakeholders - Flexibility to work across multiple time zones for prospect meetings - Self-motivated with demonstrated time management capabilities - Proven experience building relationships in virtual environments - Proficiency with video conferencing and collaboration tools - Ability to manage multiple projects and priorities simultaneously Preferred Qualifications: - Enterprise B2B sales experience with complex, multi-stakeholder deals - Background selling professional services or engineering consulting - Multi-product sales experience (software and services) - Experience in competitive SaaS markets Performance Expectations: - Generate 25+ qualified leads per month - Achieve 25% demo-to-close conversion rate - Maintain 60-90 day average sales cycle for enterprise deals - Secure $150,000+ average annual contract value for ShelfPerks XL Compensation & Benefits: - Base salary with competitive commission structure - Direct influence on product roadmap through customer feedback Join ShelfPerks in their mission to redefine retail and commerce experiences on a global scale. Apply now at www.2497inc.com and learn more about the product and enterprise solutions at www.shelfperks.com/enterprise.,

About the Role: This is a strategic leadership opportunity at Oxford University Press (OUP), where you will shape the customer experience journey and drive operational excellence. As the Head of Customer Services, you will lead a high-impact team that serves as the primary interface between OUP and its customers. This role is ideal for professionals passionate about customer satisfaction, digital transformation, and continuous improvement. You'll be part of a mission-driven organization that values innovation, collaboration, and service. In this role, you will: - Lead and develop the Customer Services team to deliver efficient, timely, and high-quality service. - Align customer service processes with OUP's strategic goals and industry best practices. - Enhance digital customer touchpoints (phone, email, chat, self-service) and modernize service technologies. - Drive continuous improvement initiatives using data and analytics to optimize performance and customer satisfaction. - Collaborate with internal stakeholders (Sales, Warehouse, SLT) and external partners (distributors, service providers). - Manage budgets, forecast expenses, and ensure cost-effective service delivery. - Build strong relationships with customers through regular engagement and feedback loops. - Promote a culture of excellence, accountability, and employee development within the team. Criteria: Minimum 5 years of experience leading/managing a Customer Services team. Strong understanding of customer service technologies and digital tools. Proficiency in SAP/ERP, 8x8, Salesforce, and other CRM platforms. Strong business acumen with experience in financial analysis and business case preparation. Excellent stakeholder management, negotiation, and cross-functional collaboration skills. Desirable Criteria: MBA in Operations from NITIE, SIOM Nasik, SP Jain, or other Tier 1/Tier 2 institutions.,

You are a dynamic and experienced Customer Experience & Technical Service Desk trainer sought by our Training and Quality COE team to drive training initiatives that enhance customer interactions in CX BPM operations. Your role involves equipping agents and team leaders with the necessary skills, knowledge, and mindset to provide exceptional customer experience in a fast-paced, process-driven environment. Your key responsibilities include designing and delivering training programs focusing on customer service, communication, empathy, and process adherence. You will conduct onboarding and continuous learning sessions for customer experience teams across various verticals such as Voice, Chat, Email, etc. Collaborating with operations, quality, and HR teams, you will identify skill gaps to develop targeted training interventions. Utilizing real-time data and feedback, you will refine training content and delivery effectiveness. Role-plays, simulations, and scenario-based training will be facilitated to enhance practical customer handling skills. Monitoring post-training performance, you will provide coaching to ensure sustained improvement and maintain training documentation, reports, and feedback for audit and compliance purposes. To qualify for this role, you should hold a Bachelor's degree in any discipline, with a specialization in communication or business preferred, along with 4-6 years of relevant experience in Customer Service Training within BPM or BPO setups. You should have a strong understanding of customer experience metrics such as CSAT, NPS, FCR, etc., excellent facilitation, presentation, and interpersonal skills, familiarity with CRM platforms, call center tools, and LMS systems, as well as a certification in training, coaching, or customer experience. Desired skills include the ability to manage diverse learner groups and adapt training styles accordingly, an analytical mindset to interpret performance data and training impact, high emotional intelligence and empathy, and strong organizational and documentation skills. At Infosys BPM, we offer a purposeful and impactful work environment, opportunities for learning and growth, a culture of care, collaboration, and inclusivity, a values-driven setting, and recognition based on meritocracy. We encourage you to share this opportunity with your peer groups, friends, and professional network.,

The Enterprise Sales Manager Technology Solutions at The Marcom Avenue in Gurugram will be responsible for leading the business development efforts for the technology services vertical. This role requires a seasoned sales leader with a minimum of 7 years of experience in Technology/SaaS/Enterprise Solution Sales, specializing in CRM systems, mobile applications, websites, or digital transformation services. As an Enterprise Sales Manager, you will be tasked with building high-value enterprise accounts, driving revenue growth from large B2B and enterprise clients, and identifying new business opportunities to expand the tech client base. You will be in charge of the end-to-end sales cycle, from proposal building to deal closure, and maximizing account value through upsell and cross-sell opportunities. Collaborating with cross-functional teams to deliver tailored solutions and maintaining strong client relationships will also be key responsibilities. The ideal candidate should possess proven success in closing large-scale B2B deals, managing enterprise accounts, and have proficiency in consultative selling, pipeline management, and proposal creation. Familiarity with agency environments or solution-based sales setups is preferred, along with strong communication, negotiation, and stakeholder management skills. A graduate degree in Engineering (BE/BTech) and an MBA in Marketing, Business, or a related field are preferred qualifications for this role. Joining The Marcom Avenue offers an opportunity to be at the forefront of tech-led transformation, with the creative support of a powerhouse agency. This role provides the autonomy to own the technology services vertical, lead significant deals, and contribute to shaping the future of enterprise solutions under the TMA brand. If you meet the qualifications and are excited about this opportunity, please send your applications to hr@themarcomavenue.com. Visit our website at www.themarcomavenue.com for more information.,

As a CRM Executive/CRM Administrator at an Educational Institute in Siliguri (North Bengal), you will be responsible for administering and maintaining the institution's CRM system, which may include platforms such as Salesforce, Zoho, Google Meet, and Zoom. Your key responsibilities will involve designing and implementing automation workflows, lead scoring, and student lifecycle journeys. You will ensure seamless CRM integration with other platforms like websites, ERPs, email marketing tools, and student portals. Creating and managing dashboards and custom reports for leadership and admissions teams will be part of your routine tasks. Monitoring lead pipelines, tracking prospect activity, and providing actionable insights will also be crucial. Regular data audits, clean-ups, and backups will be necessary to maintain data integrity. Managing user access, roles, and training across departments will be essential for effective CRM utilization. Collaborating with IT to implement technical improvements, APIs, and third-party plug-ins will be a collaborative effort. Troubleshooting system issues, bugs, and support tickets in coordination with vendors or CRM providers will require your attention to detail and problem-solving skills. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, or a related technical field. A minimum of 3-4 years of hands-on experience with CRM platforms, preferably in the education sector, is required. Proficiency in CRM customization, workflow automation, and reporting is essential. You should have a working knowledge of APIs, data integration, and cloud platforms. Strong command over Excel, SQL queries, or BI tools like Power BI and Tableau is necessary. Familiarity with HTML, CSS, or JavaScript for email templates or CRM front-end tweaks will be an added advantage. Your ability to translate functional requirements into technical solutions and strong communication skills to bridge technical and non-technical stakeholders will be critical for success in this role. Preferred skills include CRM certifications such as Salesforce Administrator or Zoho CRM Certified Professional, experience with CRM migration or CRM-ERP integration projects, knowledge of education technology platforms like Moodle, Blackboard, or Canvas, and an understanding of data protection laws such as GDPR and FERPA. In summary, as a CRM Executive/CRM Administrator, you will play a pivotal role in optimizing the institution's CRM system to enhance operational efficiency and student engagement. Your technical expertise, problem-solving abilities, and communication skills will be key assets in this dynamic and rewarding position.,

Oversee , streamline operational workflows, GAP Analysis, cross-functional collaboration, Track KPI, platform usage support, Manage customer cycle timely resolution & RCA identify areas for improvement, SOPs, TM's, and guidelines for customer-facing. Required Candidate profile 3-4 yrs of exp in operations, customer success roles. proficient in Hindi English, Kannada Tamil, optimizing op's proces and improving customer satisfaction, communication, analytical, organ'l skills

You will be joining a product-led company that is dedicated to developing a user-friendly eCommerce platform aimed at assisting businesses in establishing and expanding their online presence effortlessly. The team values initiative, ownership, and prioritizing customer satisfaction. If you excel in client communication, problem-solving, and building lasting relationships, we are excited to welcome you aboard. As a Success & Sales Associate, your primary responsibility will involve being the initial point of contact for potential users who are exploring our platform. Your role will include guiding leads through our offerings, assisting in the onboarding process of new customers, and playing a crucial part in ensuring a seamless and value-driven customer journey from discovery to adoption. This position requires a blend of consultative sales, customer onboarding, and relationship management. The ideal candidate should be independent, proactive, and comfortable working in a fast-paced, remote-first environment with minimal supervision. Key Responsibilities: - Managing inbound and outbound sales interactions through various communication channels. - Understanding customer objectives and providing personalized recommendations with clarity and empathy. - Assisting new users in navigating the onboarding process to ensure early value realization. - Maintaining accurate records in the CRM system, ensuring timely updates and clear documentation. - Communicating customer feedback and insights to internal teams for product and process enhancements. - Ensuring that every customer interaction is conducted professionally, empathetically, and with a focus on delivering value. Requirements: - A minimum of 2 years of experience in B2C sales, client onboarding, or customer-facing roles. - Excellent communication skills in both Hindi and English, both verbally and in writing. - Strong interpersonal skills and the ability to establish rapport quickly. - A customer-centric approach with a knack for simplifying complex information. - Proficiency in working with CRM platforms and remote collaboration tools. - Capability to take ownership of tasks and work independently. We also encourage applications from individuals who are new to the industry but possess strong communication skills, are quick learners, and are eager to collaborate with the team to deliver exceptional customer experiences. If you are enthusiastic about assisting users and thrive in dynamic environments, we look forward to hearing from you. Preferred Qualifications: - Background in eCommerce or SaaS industries. - Previous experience working at an early-stage startup. What We Offer: - Fixed compensation along with performance-based incentives. - High ownership, autonomy, and the chance to directly impact the organization. - A collaborative team that values your input and creativity. - Exposure to startup growth, with learning opportunities in various functions. Job Type: Full-time Benefits: - Flexible schedule - Paid sick time - Work from home Schedule: - Day shift - Monday to Friday - Weekend availability Performance bonus Application Question(s): - How many years of experience do you have in B2C sales - This role is suitable for individuals new to sales and eager to learn or those with up to 2 years of experience, possessing good communication skills in both Hindi and English. Do you believe you are a good fit for this position Language: - English (Required) - Hindi (Required) Work Location: Remote,

As a Senior Manager in the Content Marketing Technology group at Amgen, you will play a key role in leading and overseeing a team of product managers and developers focused on Adobe Suite capabilities. Your responsibilities will include defining and driving the product roadmap for Adobe-based initiatives, ensuring innovation, scalability, and regulatory compliance. You will co-lead the execution of the Adobe content platform strategy, aligning with broader business objectives and customer needs. Your role will involve managing and mentoring a diverse team of professionals based in India, fostering a high-performing and collaborative team culture that values accountability, innovation, and continuous improvement. You will oversee day-to-day operations, including sprint planning, resource management, and vendor coordination. Additionally, you will establish robust workflows for development, testing, deployment, and maintenance within Adobe Experience Manager and other Adobe tools. Collaboration and communication are essential aspects of this position. You will partner with global marketing, product, and digital technology teams to deliver integrated and impactful experiences. Effective communication of strategies, progress, and metrics to global stakeholders across different time zones will be a key part of your role. The ideal candidate for this position will have a Doctorate, Masters, or Bachelors degree coupled with significant Marketing and/or business experience aligned with a Marketing/Sales commercial organization. You should have at least 8 years of experience in web development, content management, or digital product leadership, with a minimum of 3 years in a managerial role. Proven expertise with Adobe Experience Cloud tools, experience managing distributed teams, and a strong understanding of digital compliance, web accessibility, and regulated industry standards are also required. Preferred qualifications include experience in the pharmaceutical or healthcare sector, familiarity with Agile methodologies, knowledge of CRM platforms like Salesforce Marketing Cloud, and technical understanding of web architectures, APIs, and performance optimization. At Amgen, you can expect vast opportunities for professional growth, a diverse and inclusive community that values belonging and empowerment, and a generous Total Rewards Plan that includes health, finance, work/life balance, and career benefits. Join us on a career journey that defies imagination and helps us in our mission to serve patients above all else. Apply now and be a part of our innovative and collaborative team at Amgen.,

As a Travel Designer at The Absolute Journey, you will play a crucial role in creating unforgettable and tailor-made travel experiences for our discerning clients worldwide. With a strong commitment to excellence, personalized service, and authentic storytelling, we redefine the standards of luxury travel. Your meticulous organization and attention to detail will be essential in ensuring the seamless execution of our trips, starting from the initial ideation to the final delivery. Your responsibilities will include coordinating logistics for bespoke travel itineraries to guarantee a flawless guest experience, managing relationships with global suppliers, guides, and partners to maintain our high standards of luxury and service, overseeing pre-trip documentation, confirmations, and client communications, monitoring on-the-ground operations to provide real-time support during trips, and identifying and resolving any operational issues efficiently. Collaboration with various teams such as sales, marketing, and finance will be crucial in supporting the company's overall goals. You will also be responsible for maintaining and updating internal systems and processes to ensure operational efficiency. To excel in this role, you should have at least 2 years of experience in operations, logistics, or client services, preferably within the travel, hospitality, or luxury sectors. Exceptional organizational skills, attention to detail, the ability to manage multiple projects under pressure, strong communication and interpersonal skills, and a problem-solving mindset with a proactive approach are necessary qualities. Proficiency in tools like Google Workspace, CRM platforms, and itinerary management software is also required. A passion for travel and a deep understanding of luxury service expectations will further enhance your performance in this role.,

As a Sales Specialist at Blingbird, a new-age luxury travel brand, you will play a crucial role in providing privileged travelers with unique, experiential journeys to exclusive destinations around the world. Our focus is on curating unconventional travel itineraries that cater to discerning enthusiasts seeking in-depth exploration away from the ordinary. Your primary responsibility will be to handle sales inquiries efficiently across various platforms such as the website, social media, referrals, and paid leads. Your goal is to convert leads into confirmed business through consultative selling, effective relationship management, and thorough follow-ups. Understanding client preferences and delivering highly personalized solutions aligned with Blingbird's brand ethos will be key aspects of your role. Collaboration with the Digital Marketing Team is essential to ensure alignment on lead quality, campaign effectiveness, and funnel optimization. You will be tasked with preparing and managing sales funnels using tools like Excel and HubSpot CRM, while also maintaining accurate records of leads, conversations, and conversions across platforms. Your insights and feedback on client behavior, objections, and opportunities for improvement will be crucial in shaping the marketing and leadership strategies. It is essential to stay updated on luxury travel trends, destinations, and experiences across various regions. To excel in this role, you should possess a minimum of 3-5 years of proven experience in sales, client servicing, or luxury travel advisory. Exceptional verbal and written communication skills in English are a must, coupled with a strong knowledge of global luxury travel destinations and experiences. Proficiency in managing sales pipelines, CRM platforms (preferably HubSpot), and Excel reporting is essential. As a natural storyteller, your ability to sell experiences rather than just itineraries will set you apart. Your organizational skills, proactive approach, and capability to handle multiple leads simultaneously will be critical. A sharp commercial mindset and a passion for curating exceptional experiences will drive your success in this role. Join us at Blingbird and be a part of our passionate travel team, contributing to the journey of creating unforgettable experiences for discerning travelers.,