About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. AS A AML & PA(INVESTIGATIONS) ANALYST YOU'll BE Investigating cases of fraud/money laundering and discovering potential links with external accounts - this may include analysis of complex networks and accountsConsistently reaching 95% or above in QA/QC checks in all elements of the roleLiaising with law enforcement, including writing Suspicious Activity Reports (SARs) within the NCA Database where required and conducting typology and sector reviewsManaging your own case load to meet performance targetsSupporting level 1 ongoing monitoring teams through coaching and buddying in how to identify suspicious behaviourHave a keen eye for potential efficiencies and help to embed theseImplementing and ensuring timely compliance to new or revised standards and proceduresAssisting the ongoing monitoring Team Leader and Senior Analysts with other financial crime related tasks and projects as requiredConducting phone calls with Tide members who are under investigation What We Are Looking For You have between 2-5 years of experience in a Compliance-related role, specialising in business-related anti-money laundering/fraud investigations at a leading FinTech or bankYou are able to work well as part of a team; decisive; goal-oriented; proactiveYou have a good understanding of the UK regulations (including POCA, TACT) You have excellent verbal, written, and interpersonal communication skills in EnglishExperience with conducting phone calls with customersYou are familiar with SAR reporting process through the NCA databaseYou have conducted investigations, including transaction reviews and third party referralsYou are able to multitask and successfully operate in a fast-paced, team environmentCAMS or ICA certifications would be a bonusYou may also have a university degreeThe role requires to cover weekends shifts WHAT YOU"LL GET RETURN Competitive salarySelf & Family Health InsuranceTerm & Life InsuranceOPD BenefitsMental wellbeing through PlummLearning & Development Budget TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. Who Are Tide At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. What We’re Looking For As a Customer Support Specialist (Paid Plans) at Tide, you will be dedicated to providing first-class service to our paid accounts members. You will manage, maintain & nurture relationships. The goal: to generate revenue for Tide and add value for our SMEs. We want to become the most loved go-to business banking app for SMEs. You will be required to work on shifts and weekends on a rotational basis. As a Customer Support Specialist (Paid Plans) you’ll be: With the role being in direct contact with our members, you will: Identify pain points and address their needs & requirements within the scope of what Tide can deliver or fast track admin/requests for members where possibleBecome a brand advocate for Tide by working closely with the other Plus/Pro team members in optimising & developing the proposition of the planAim at building and maintaining relationships with our Plus/Pro members by giving them first-rate serviceBe data-driven to monitor existing usage and identify new opportunities based on customer feedback, segmentation, personas, and user research as well as on the pulse for what's happening in the industry What Makes You a Great Fit You are comfortable on the phone talking to customers and experience liaising with and responding to member queries (however difficult). Customer-focused mindset is a must!You are data literate With Minium 1.5 Years of experience in UK/USA voice processYou have very good verbal and written English (with EF Set 50 minimum; any certificate for C1 level and above is a plus)You have experience with MS Office (mostly Excel)You are upbeat and energetic and possess solid problem-solving skillsYou have robust communication with the customer and back to the businessYou can demonstrate the ability to self-drive and multitask, your role may vary day to day as well as strong team collaboration skills working across member services and within memberships teams It Would Be Really Nice If You Have Experience in Fin-tech, a start-up or a fast-growing tech companyExperience using Looker and/or ZendeskExperience working in subscription and/or app-based business modelsExperience with membership programmesBackground working in a customer services support functionAnalytics knowledge to understand member plan usage and optimization What You’ll Get In Return Competitive salarySelf & Family Health InsuranceTerm & Life InsuranceOPD BenefitsMental wellbeing through PlummLearning & Development Budget15 days of Privilege leaves12 days of Casual leaves12 days of Sick leaves3 paid days off for volunteering or L&D activities Tide is a place for everyone At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team The People Partnering team at Tide plays a pivotal role in driving business success by acting as strategic advisors and coaches to leaders at all levels. We provide expert guidance on organisational design, talent development, employee relations, and engagement, ensuring a positive and high-performance culture. Embedded within the business, we use data-driven insights to shape policies, pre-empt workforce challenges, and lead high-impact initiatives that enable Tideans to do work they love. About The Role As a Lead People Partner, you’ll be: Acting as a strategic partner and advisor to the SVP Member Operations for Tide’s UK & Europe and their leadership team, providing expert guidance on organisational design, workforce planning, performance management, and employee relations. Coaching our People Partnering team for Member Operations for the UK/ Europe market, fostering their professional growth through knowledge sharing, best practices, and by cultivating a culture of collaboration, high performance, and continuous improvement. Ensuring compliance with local labour laws, managing cross-border transfers, and adapting HR policies and programs to fit local cultural contexts. Handling complex employee relations issues for your region and business units, including sensitive matters that may have a significant impact on the business. Using data to support everyday people partnering decisions and present data insights to senior stakeholders. Partnering with leaders and managers to improve employee engagement and satisfaction including analysing survey results and implementing action plans to address areas of concern. Developing plans for talent development and retention through workforce planning, performance management, and career development. Advising leaders on the organisational design and succession planning for their teams. Influencing change management by equipping leaders with effective people management tools. Serving as an ambassador for all DEI initiatives ensuring diversity and inclusion are at the forefront of all discussions, especially those related to performance, engagement, retention, career development. Upholding and promoting the values of Tide in all interactions and decisions. What We Are Looking For Progressive HR experience, including direct partnership with VPs / SVPs Experience leading HR for a customer operations client group Good understanding of global HR practices and employment laws, particularly in India and various European countries Strong client focus with outstanding judgement, critical thinking and analytical skills Strong business acumen and the ability to align HR strategies with business goals Exceptional leadership, communication, and interpersonal skills Demonstrated ability to drive change at pace and foster a positive organisational culture What You’ll Get In Return Our location-specific employee benefits are designed to cater to the unique needs of Tideans: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team Join a dynamic, global team at the forefront of revolutionising support operations in the fintech space. We’re searching for an experienced Product Manager who has successfully developed SaaS products and is ready to take on the challenge of elevating our Support Operations to a world-class standard. Your expertise in CRM software, back-office tools, automation, deflection strategies, and GenAI-driven innovations will be critical as we strive to enhance the customer support experience for our rapidly expanding member base across multiple geographies. In this role, you will collaborate closely with top-tier product professionals, including developers, data scientists, product designers, and content creators, to build, launch, and refine a cutting-edge support platform that delivers exceptional end-to-end experiences for our members. This is a rare opportunity to shape the future of support in a high-growth environment, making a tangible impact on our global operations About The Role Assessing opportunities and driving innovation by analysing user behaviour, leveraging data-driven insights, and validating hypotheses to continuously enhance our support platform Leading the implementation of mandatory regulatory and compliance standards, seamlessly integrating them into our product roadmap Managing the delivery of new features and requirements from other teams to elevate the member experience Working with our Operation teams to manage the requirements and expectations with our internal and external partners. Acting as the “go-to person” for your subject matter, building knowledge on industry developments, competitive position and regulatory changes Being the go-to authority on industry trends, competitive landscapes, and regulatory shifts, sharing insights and building expertise within our product community What We Are Looking For You bring at least 3+ years of product management experience, with a strong focus on the Customer Support vertical You have domain knowledge preferably in fintech / financial services or some other related field You possess deep knowledge of the support landscape, including key players, emerging trends, and CRM systems (familiarity with Looker is a plus) You have a track record of working seamlessly with cross-functional teams to drive successful product launches, continuous improvements, and sustainable growth You have a passion for solving members' and agents' pain points, coupled with your ability to apply product design thinking which sets you apart You can demonstrate analytical rigour, an innovative and creative mindset, and an obsession with product excellence You excel at managing stakeholders, effectively communicating decisions, plans, and progress, and navigating challenges with confidence You thrive in a fast-paced environment where priorities shift, and processes may need to be built from the ground up What You’ll Get In Return Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team We are a close-knit team of 12 lawyers based in the UK, Germany, India, and Bulgaria. We are one of the most cross-functional teams in the company, helping Tideans accomplish their goals, grow the company, and stay compliant. Each team member is a true owner and has a huge impact every day. We place a lot of emphasis on team collaboration, honesty, and support. We seek to make all new joiners feel part of Team Legal from day one. We're looking for an individual who'll not only fit into that team, but will bring new ideas, challenge us, and leave a lasting mark. About The Role As Legal Counsel (India), you’ll play a pivotal role in supporting our growth through expert legal guidance. You will: Provide legal advice to stakeholders across Tide on a variety of general queries relating to commercial, operational and employment topics, with guidance from senior lawyers or external counsel where needed. Draft, negotiate and advise on a broad range of commercial agreements—primarily key vendor and partnership contracts—ensuring they are strategically aligned, risk-aware, and commercially sound. Assist with reviewing new products and features and help draft standard product documentation, including customer terms, policies, and customer-facing communications, under supervision from senior colleagues. Be up-to-date with relevant legal developments and industry trends that may impact Tide's contractual obligations or business model. Managing contract processes, implementing best practices for efficiency, ensuring consistency across agreements, and overseeing contract allocation and distribution. Supporting with the development of templates, playbooks, and internal training to enhance the efficiency and legal literacy of internal stakeholders. leveraging internal tools (e.g., Confluence) to drive adoption and success. This high-impact role requires strong stakeholder management, sound commercial judgment, good interpretation skills and the ability to operate both autonomously and collaboratively. You’ll work closely with cross-functional teams, offering pragmatic, business-enabling legal advice. What We Are Looking For You are a qualified lawyer with 3-5 years of post-qualification experience (PQE) in Indian law, ideally gained in-house or at a firm supporting fast-moving businesses. You have strong core contract skills — drafting, negotiating, and managing a wide range of commercial agreements — and are confident navigating key clauses such as indemnities, limitations of liability, and termination rights. You bring a practical, business-minded approach to legal advice, helping a wide range of stakeholders make informed decisions that balance legal risk with commercial or operational priorities. Your experience spans multiple legal areas, including employment, commercial, and operational issues — from reviewing vendor agreements to advising on HR matters or internal processes. You’re comfortable operating in ambiguity and switching gears between different types of legal work. You’re adaptable, proactive, and able to manage competing priorities with minimal supervision. You’re a clear communicator who can simplify legal concepts for non-lawyers and build trusted relationships across a business. You’re also eager to learn — whether it’s new areas of law, regulatory developments, or how the business works — and actively seek opportunities to grow your skills and take on new challenges. What You’ll Get In Return Competitive salary Self & family health insurance Term & life insurance OPD benefits Mental wellbeing through Plumm Learning & development budget WFH setup allowance 25 days annual leave Family & friendly leave TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team Our 40+ engineering teams are working on designing, creating and running the rich product catalogue across our business areas (e.g. Payments Services, Business Services). We have a long roadmap ahead of us and always have interesting problems to tackle. We trust and empower our engineers to make real technical decisions that affect multiple teams and shape the future of Tide’s Global One Platform. It’s an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We work in small autonomous teams, grouped under common domains owning the full lifecycle of some microservices in Tide’s service catalogue. Our engineers self-organize, gather together to discuss technical challenges, and set their own guidelines in the different Communities of Practice regardless of where they currently stand in our Growth Framework. About The Role Contribute to our event-driven Microservice Architecture (currently 200+ services owned by 40+ teams). You will define and maintain the services your team owns (you design it, you build it, you run it, you scale it globally) Use Java 17, Spring Boot and JOOQ to build your services. Expose and consume RESTful APIs. We value good API design and we treat our APIs as Products (in the world of Open Banking often times they are gonna be public!) Use SNS+SQS and Kafka to send events Utilise PostgreSQL via Aurora as your primary datastore (we are heavy AWS users) Deploy your services to Production as often as you need to (this usually means multiple times per day!). This is enabled by our CI/CD pipelines powered by GitHub with GitHub actions, and solid JUnit/Pact testing (new joiners are encouraged to have something deployed to production in their first 2 weeks) Experience modern GitOps using ArgoCD. Our Cloud team uses Docker, Terraform, EKS/Kubernetes to run the platform. Have DataDog as your best friend to monitor your services and investigate issues Collaborate closely with Product Owners to understand our Users’ needs, Business opportunities and Regulatory requirements and translate them into well-engineered solutions What We Are Looking For Have some experience building server-side applications and detailed knowledge of the relevant programming languages for your stack. You don’t need to know Java, but bear in mind that most of our services are written in Java, so you need to be willing to learn it when you have to change something there! Have a sound knowledge of a backend framework (e.g. Spring/Spring Boot) that you’ve used to write microservices that expose and consume RESTful APIs Have experience engineering scalable and reliable solutions in a cloud-native environment (the most important thing for us is understanding the fundamentals of CI/CD, practical Agile so to speak) Demonstrate a mindset of delivering secure, well-tested and well-documented software that integrates with various third party providers and partners (we do that a lot in the fintech industry) Our Tech Stack Java 17, Spring Boot and JOOQ to build the RESTful APIs of our microservices Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users) Docker, Terraform, EKS/Kubernetes used by the Cloud team to run the platform DataDog, ElasticSearch/Fluentd/Kibana and Rollbar to keep it running GitHub with GitHub actions for Sonarcloud, Snyk and solid JUnit/Pact testing to power the CI/CD pipelines What You Will Get In Return Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 25 Annual leaves Family & Friendly Leaves Tidean Ways Of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team We are seeking a dedicated and detail-oriented analyst to join our growing and evolving Perpetual KYX team that sits within our First Line of Defence. In this role, you would be assisting in our battle against financial crime - to prevent money laundering, terrorist financing and other illicit financial activities. This would be achieved through the continual review of the criminal offenses of members and accurate risk management. The Member Screening Analyst plays a crucial role in ensuring the organization's adherence to compliance regulations and mitigating risks by conducting thorough screenings of new and existing members. This position involves the assessment of individuals and entities against various watchlists, sanctions lists, and databases to identify potential risks such as fraud, money laundering, and other illegal activities. Some Of The Things You’ll Be Doing Member Screening: Conduct a full review on the screening alert for new and existing members, including individuals and entities, against national and international sanction lists, watchlists, PEP (Politically Exposed Persons) lists and Adverse media. Risk Assessment: Analyze and review reported results to determine the level of risk for each member, providing recommendations for further investigation or approval. Reporting & Documentation: Prepare detailed reports and document any concerns or red flags. Investigations: Collaborate with the second line of defence, to investigate and resolve flagged screening results or to escalate it by providing detailed analysis. Process Improvement: Identify areas where the screening process can be improved, whether through automation, updated data sources, or improved reporting methods, and suggest improvements to enhance efficiency and accuracy. What You Will Get In Return Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team Here at Tide, we are looking for a driven Financial Crime Alert Review Analyst with a good understanding of all concepts of Financial Crime including PEP, sanction and suspicious activities . We need a passionate and proactive individual, who will help ensure Tide is taking all relevant steps to detect and prevent all aspects of financial crime. This role is a key element of our ongoing monitoring team sitting within the first line of defence. You’ll be responsible for ensuring we put our genuine members first, through monitoring transaction types and behaviours across our customer base, whilst spotting and investigating potentially suspicious activity. We are looking for someone who is passionate about preventing fraud , who will help reduce risk to tide, and let our members get back to doing what they love. About The Role Managing a team of analysts and ensuring they are performing as per the agreed standards, KPIs and company’s values. Conducting regular feedback sessions with analysts in order to track progress, identify areas of improvement and provide coaching when needed Spotting and Driving potential efficiencies in our tools and processes used for transaction analysis Analysing transactions across a variety of payment types and products, looking for signs of Financial Crime (including PEPs and Sanctions) and Fraud Establishing good relationships with various departments throughout the organisation to ensure good operational synergy Treating Tide members fairly by taking responsibility to ensure that their needs are met Ensuring effective Subject Matter Expert visibility, understanding the organization’s financial crime threats, risks and overall control maturity; Leading assessment and improvement of adequate procedures to ensure effective prevention of financial crime, including anti-bribery and corruption, terrorist financing, human trafficking and tax evasion; Providing guidance to the AML & PA team on scope and content of financial crime reviews, and be a point of liaison with the business during monitoring reviews as required; Participating in the management and ongoing enhancement and development of the Global AML/CTF policies and procedures as necessary to ensure changes in the regulatory and the business environment are addressed; Implementing and ensuring timely compliance of new or revised standards and regulatory changes; Participating in the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants; What We Are Looking For You have 3+ years of experience in a Transaction monitoring, Financial Crime risk related role in financial services You have 2+ years of experience managing a successful team A genuinely curious mindset, asking the right questions at the right times, with a problem solving attitude. You have a keen eye for process improvements, looking how we can work leaner and more robustly. You have an analytical mind and are able to digest large data sets and spot patterns and trends with ease You are a quick learner, explorer and multitasker You have exceptional communication skills, written and verbal. Are able to communicate with our members, internal stakeholders & regulatory bodies if required You have C1/C2 level of spoken and written English CAMS or ICA certifications held by the candidate may be considered as advantage. What You Will Get In Return Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team Our Commercial Finance and FP&A team plays a critical role in shaping the future of Tide, enabling data-driven decisions that accelerate growth and optimize performance. As a key partner to the business, our team combines deep financial expertise with commercial acumen to provide strategic support across all functions. From analyzing complex data to influencing high-stakes decisions, we’re at the forefront of driving value in one of the most exciting and dynamic sectors. About The Role We’re looking for a talented FP&A Manager to act as a strategic business partner to our Product and Engineering (P&E) teams, as well as managing the business partnering for Risk & Compliance (R&C), and Enablement (EN) cost areas. In this role you will play a critical role in driving financial planning, forecasting, and performance analysis for our P&E, R&C and EN teams. You will provide actionable insights, ensuring that financial and strategic decisions support our ambitious growth plans. Reporting to the Head of FP&A, you will work closely with cross-functional leaders to optimize resource allocation, improve financial efficiency, and maximize ROI on technology investments. If you thrive in a fast-paced environment, have a strong commercial mindset, and excel at building relationships, we’d love to hear from you. As An FP&A Manager You’ll Be Leading all annual, quarterly, and long-range financial planning for the Global Product and Engineering (P&E), Risk and Compliance (R&C), and Enablement Areas. Working closely with senior P&E leaders to develop, understand, and track execution plans against goals. Business partnering - Acting as a trusted advisor to the business, you’ll be collaborating closely with area and unit leaders to monitor and improve financial performance. Developing and maintaining financial models to evaluate product development costs, ROI on P&E investments, and unit economics. Provide variance and key performance metrics analysis to drive accountability and operational efficiency. Support scenario planning, sensitivity analysis, and strategic financial projects to guide decision-making. Managing IT software costs, including modelling out hosting and software usage costs, with a strong emphasis on cost control, ensuring efficient software procurement, optimizing software spending, and eliminating waste. Implementing rigorous cost tracking mechanisms to monitor software licensing, subscription renewals, and compliance. Reviewing reports, financial models, analysis, and other work completed by FP&A Analysts and the wider Finance team. Coaching and mentoring Analysts on the FP&A team. Developing and implementing policies, procedures, and controls to ensure completeness, accuracy, compliance and financial integrity. Developing and implementing continuous process improvements. Working with the FP&A and Transformation teams to successfully drive roadmap items for the recently implemented financial planning system (Anaplan). What Are We Looking For 7+ years of experience in FP&A, finance business partnering, or a related field, preferably in a high-growth fintech or technology environment. Experience working closely with Product and Engineering teams, understanding technical cost structures and investment drivers. Proven experience in controlling IT software costs, vendor negotiations, and software expense optimization. Strong financial modelling skills. Excellent communication and influencing skills, with the ability to translate financial insights into strategic recommendations. Track record of developing process improvements that drive meaningful impacts for Finance and the business. Sharp attention to detail, with an unwavering focus on cost control and financial discipline. Personable and able to build trusting working relationships. Proven ability to thrive in a fast-paced, dynamic environment and can manage multiple priorities effectively. Strong Excel/Google Sheets skills and experience working with dedicated financial planning software (eg. Anaplan) and data visualisation tools (e.g. Looker). What You Will Get In Return Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role We are looking for a seasoned Lead Data Scientist to build and embed intelligence into the products that significantly reduce fraud and improve the FinCrime efforts at Tide . You will work closely with the FinCrime team to solve business challenges, design data products, and leverage machine learning to detect and mitigate fraud, driving meaningful impact for the business. As The Lead Data Scientist You’ll Be Collaborating with the FinCrime team: Work closely to identify and solve fraud detection problems, using data science to drive business decisions and significantly reduce fraudulent activities. Translating business requirements: Understand business needs and translate them into data products and models that address specific fraud detection challenges. Building and optimizing models: Train machine learning models, optimize hyperparameters, design KPIs, and implement experiments to improve fraud detection accuracy and business outcomes. Productionizing models: Work with machine learning engineers and data engineers to deploy models into production, ensuring they are scalable and optimized for real-time fraud detection. Adopting new methodologies: Lead the adoption of innovative methods and technologies, continuously improving fraud detection models and data science practices. Coaching junior data scientists: Mentor and guide junior team members, setting best practices for model development, optimization, and deployment. Being a technical subject matter expert: Serve as a subject matter expert, providing guidance on complex technical concepts related to fraud detection, machine learning, and data science. What We Are Looking For Experience: 8+ years of experience as a Data Scientist, with a proven track record in solving complex problems, particularly in fraud detection or financial crime. Machine Learning Expertise: Extensive experience in designing, developing, and deploying machine learning models to detect and mitigate fraud. You should be comfortable translating business challenges into data-driven solutions. Working with Large-Scale Data: Proficiency in handling large, tabular datasets, and applying robust techniques for data analysis and model training. Advanced Tools and Platforms: Experience with tools such as PySpark, Databricks, AWS, or GCP for processing large datasets, training models, and deploying them at scale. Production-Ready Models: Proven ability to deploy models into production environments, optimizing them for performance and scalability, while ensuring they remain effective over time. Data & Model Observability: Expertise in monitoring and maintaining the health and performance of models post-deployment to ensure continuous improvement and fraud detection accuracy. Fintech & Fraud Detection: Background in the Fintech industry, with specific experience in financial crime and fraud detection, applying data science to solve real-world business problems. Collaboration & Communication: Strong interpersonal skills to collaborate effectively with data engineers, machine learning engineers, and product managers in an agile, iterative environment. Ability to communicate complex insights clearly to both technical and non-technical stakeholders. What You’ll Get In Return Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options Tidean Ways Of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About The Role As a Senior Engineer at Tide you will be working on the designing, creating and running the rich product catalogue in one of our Business areas (e.g. Payments Service, Business Service). We have a long roadmap ahead of us and rarely run out of interesting problems to tackle. This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our engineers to make real technical decisions that affect multiple teams and shape the future of Tide’s Global One Platform . We work in small autonomous teams, grouped under common domains owning the micro-frontends that makes Tide a great application. We self-organise, gather together to discuss technical challenges, and set our own guidelines on our Community of Practice regardless of where one currently stand in our Growth Framework. We are focus on deliver a WOW ! experience whilst ensuring a resilient , error-free and scalable codebase. As a Mobile Engineer You’ll Be You will be learning and sharing knowledge with our engineers on new things often, as we believe in experimentation, T-shaped engineering and collaborative learning for career growth You will be working on our new and existing products for our Business Areas. We have an exciting roadmap with brand new features and we will need you to solve interesting problems You will have the opportunity to make a difference by leveraging your experience connecting with less experienced engineers, collaborating and cheering together Joining one of our expanding multi-disciplinary agile teams, you will work together with product owners, UI/UX designers, architects, engineers, and other business members to translate requirements into well-engineered solutions You will join our Flutter Community of Practices, and your input on how to improve processes and maintain high quality across the team will be very welcome Career progression is as important to us as it is for you, and we, therefore, have put in place a Tide Growth Framework to guide you. With our expanding teams and business, we will encourage you to outgrow your initial responsibilities, if you so desire Our company is committed to creating an inclusive and diverse environment, that fosters cooperation in everything we do. This role offers an exceptional opportunity to make a real difference with responsibilities across engineering practices in a supportive and rapidly expanding company! What We Are Looking For You have working experience with Flutter as a Software Engineer You have experience with popular Flutter libraries, tools and its lifecycle You are passionate about building great products in small, autonomous, agile teams You have a passion for automation tests and experience writing testable code You have experience building sleek, high-performance user interfaces and complex Mobile apps that successfully shipped to customers Our Tech Stack We utilise the latest iterations of Flutter and Dart We use popular and trusted plugins, packages, and tools, preferring leveraging existing solutions over reinventing the wheel. We adopt a modular approach in building our applications, viewing each small package akin to a Lego block. More on our approach can be found here . With Melos, we handle an extensive Dart codebase, featuring over 300 packages and around 2 million lines of code. We manage state and dependency injection efficiently using flutter_bloc, get_it and injectable. Our application navigation leverages auto_route and flow_builder. We approach the backend communication implementation using freezed, json_serializable, retrofit, and dio interceptors. More about this approach here . We heavily rely on code generation with mason and build_runner. i69n is our tool of choice for localisation. You can find how we do it here . We're deeply committed to Behaviour Driven Development (BDD) tests, and we use bdd_widget_test to help us on that. You can find more here . Firebase Suite, DataDog, LaunchDarkly, and Segment assist us in tracking, monitoring, and deploying securely. Our CI/CD pipelines and weekly releases are facilitated by GitHub and GitHub actions. What You’ll Get In Return Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model thatsupports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role We are looking for a seasoned Lead Data Scientist to build and embed intelligence into the products that significantly reduce fraud and improve the FinCrime efforts at Tide . You will work closely with the FinCrime team to solve business challenges, design data products, and leverage machine learning to detect and mitigate fraud, driving meaningful impact for the business. As The Lead Data Scientist You’ll Be Collaborating with the FinCrime team: Work closely to identify and solve fraud detection problems, using data science to drive business decisions and significantly reduce fraudulent activities. Translating business requirements: Understand business needs and translate them into data products and models that address specific fraud detection challenges. Building and optimizing models: Train machine learning models, optimize hyperparameters, design KPIs, and implement experiments to improve fraud detection accuracy and business outcomes. Productionizing models: Work with machine learning engineers and data engineers to deploy models into production, ensuring they are scalable and optimized for real-time fraud detection. Adopting new methodologies: Lead the adoption of innovative methods and technologies, continuously improving fraud detection models and data science practices. Coaching junior data scientists: Mentor and guide junior team members, setting best practices for model development, optimization, and deployment. Being a technical subject matter expert: Serve as a subject matter expert, providing guidance on complex technical concepts related to fraud detection, machine learning, and data science. What We Are Looking For Experience: 8+ years of experience as a Data Scientist, with a proven track record in solving complex problems, particularly in fraud detection or financial crime. Machine Learning Expertise: Extensive experience in designing, developing, and deploying machine learning models to detect and mitigate fraud. You should be comfortable translating business challenges into data-driven solutions. Working with Large-Scale Data: Proficiency in handling large, tabular datasets, and applying robust techniques for data analysis and model training. Advanced Tools and Platforms: Experience with tools such as PySpark, Databricks, AWS, or GCP for processing large datasets, training models, and deploying them at scale. Production-Ready Models: Proven ability to deploy models into production environments, optimizing them for performance and scalability, while ensuring they remain effective over time. Data & Model Observability: Expertise in monitoring and maintaining the health and performance of models post-deployment to ensure continuous improvement and fraud detection accuracy. Fintech & Fraud Detection: Background in the Fintech industry, with specific experience in financial crime and fraud detection, applying data science to solve real-world business problems. Collaboration & Communication: Strong interpersonal skills to collaborate effectively with data engineers, machine learning engineers, and product managers in an agile, iterative environment. Ability to communicate complex insights clearly to both technical and non-technical stakeholders. What You’ll Get In Return Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options Tidean Ways Of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team The Member Accession Marketing Team (India) plays a crucial role in driving Tide’s growth in the Indian market by acquiring and onboarding new members from small and medium-sized enterprises (SMEs). The team tailors marketing strategies to engage potential members, guide them through seamless onboarding, and ensure they are well-equipped to leverage Tide’s suite of financial and administrative tools. By creating localized campaigns, building strong relationships, and leveraging data for continuous improvement, the team fosters long-term member engagement—ensuring Tide becomes the go-to platform for Indian SMEs. What We Are Looking For We are seeking an experienced and performance-driven Telesales Team Leader to lead, coach, and manage a telesales team based in Delhi, India. The ideal candidate will play a key role in driving sales, improving conversion rates, and ensuring consistent team performance and a high-quality customer experience. Key Responsibilities Lead and manage a telesales team based in Delhi NCR to consistently deliver and exceed sales targets and KPIs. Monitor daily performance, call metrics, and assigned KPIs. Listen to calls and provide real-time feedback to maintain team performance. Deliver daily and weekly performance feedback, including 1:1 coaching sessions, to support team members. Motivate the team to exceed targets through contests, incentives, and positive reinforcement. Handle escalations and support the team with complex queries and sales objections. Prepare and share performance reports (daily, weekly, and monthly) with insights and recommendations for stakeholders. Assist in recruiting, training, and onboarding new team members. Collaborate with cross-functional teams to implement feedback and support new initiatives (e.g., Campaigns, Product, Business Intelligence, and Support). Ensure the team meets compliance requirements (scripts, regulations, and quality standards). Stay ahead of the competition through regular competitor analysis. Requirements Minimum 3 years of experience as a Team Leader or Manager in a telesales environment, preferably with international clients (UK) and in the Fintech/Banking sector. Strong knowledge of outbound sales techniques, objection handling, and data analysis. Excellent communication, interpersonal, sales, and coaching skills. Proven track record of meeting and exceeding sales targets. Familiarity with CRMs, dialers, and call monitoring tools. Ability to thrive in a dynamic, fast-paced, and target-driven environment. Self-starter with high levels of motivation and initiative. Key Performance Indicators Daily/Monthly Sales Targets Call Quality Scores Conversion Rates Call Metrics (AHT, ATT, Occupancy) Attendance and Adherence Agent Retention and Engagement What You Will Get In Return 25 days of holiday Additional health and dental insurance Fully covered Multisport card Food vouchers Annual professional development budget of INR 40,000 and up to three paid L&D days off Snacks, light food, and drinks available in the office Enhanced family-friendly leave policies TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About The Role As a Senior Engineer at Tide you will be working on the designing, creating and running the rich product catalogue in one of our Business areas (e.g. Payments Service, Business Service). We have a long roadmap ahead of us and rarely run out of interesting problems to tackle. This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our engineers to make real technical decisions that affect multiple teams and shape the future of Tide’s Global One Platform . We work in small autonomous teams, grouped under common domains owning the micro-frontends that makes Tide a great application. We self-organise, gather together to discuss technical challenges, and set our own guidelines on our Community of Practice regardless of where one currently stand in our Growth Framework. We are focus on deliver a WOW ! experience whilst ensuring a resilient , error-free and scalable codebase. As a Mobile Engineer You’ll Be You will be learning and sharing knowledge with our engineers on new things often, as we believe in experimentation, T-shaped engineering and collaborative learning for career growth You will be working on our new and existing products for our Business Areas. We have an exciting roadmap with brand new features and we will need you to solve interesting problems You will have the opportunity to make a difference by leveraging your experience connecting with less experienced engineers, collaborating and cheering together You will Joining one of our expanding multi-disciplinary agile teams, you will work together with product owners, UI/UX designers, architects, engineers, and other business members to translate requirements into well-engineered solutions You will join our Flutter Community of Practices, and your input on how to improve processes and maintain high quality across the team will be very welcome Career progression is as important to us as it is for you, and we, therefore, have put in place a Tide Growth Framework to guide you. With our expanding teams and business, we will encourage you to outgrow your initial responsibilities, if you so desire Our company is committed to creating an inclusive and diverse environment, that fosters cooperation in everything we do. This role offers an exceptional opportunity to make a real difference with responsibilities across engineering practices in a supportive and rapidly expanding company! What We Are Looking For You have working experience with Flutter as a Software Engineer You have experience with popular Flutter libraries, tools and its lifecycle You are passionate about building great products in small, autonomous, agile teams You have a passion for automation tests and experience writing testable code You have experience building sleek, high-performance user interfaces and complex Mobile apps that successfully shipped to customers Our Tech Stack We utilise the latest iterations of Flutter and Dart We use popular and trusted plugins, packages, and tools, preferring leveraging existing solutions over reinventing the wheel. We adopt a modular approach in building our applications, viewing each small package akin to a Lego block. More on our approach can be found here . With Melos, we handle an extensive Dart codebase, featuring over 300 packages and around 2 million lines of code. We manage state and dependency injection efficiently using flutter_bloc, get_it and injectable. Our application navigation leverages auto_route and flow_builder. We approach the backend communication implementation using freezed, json_serializable, retrofit, and dio interceptors. More about this approach here . We heavily rely on code generation with mason and build_runner. i69n is our tool of choice for localisation. You can find how we do it here . We're deeply committed to Behaviour Driven Development (BDD) tests, and we use bdd_widget_test to help us on that. You can find more here . Firebase Suite, DataDog, LaunchDarkly, and Segment assist us in tracking, monitoring, and deploying securely. Our CI/CD pipelines and weekly releases are facilitated by GitHub and GitHub actions. What You’ll Get In Return Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model thatsupports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role As part of the team, you will be responsible for building and running the data pipelines and services that are required to support business functions/reports/dashboard.. We are heavily dependent on BigQuery/Snowflake, Airflow, Stitch/Fivetran, dbt , Tableau/Looker for our business intelligence and embrace AWS with some GCP. As a Data Engineer You’ll Be Developing end to end ETL/ELT Pipeline working with Data Analysts of business Function. Designing, developing, and implementing scalable, automated processes for data extraction, processing, and analysis in a Data Mesh architecture Mentoring Fother Junior Engineers in the Team Be a “go-to” expert for data technologies and solutions Ability to provide on the ground troubleshooting and diagnosis to architecture and design challenges Troubleshooting and resolving technical issues as they arise Looking for ways of improving both what and how data pipelines are delivered by the department Translating business requirements into technical requirements, such as entities that need to be modelled, DBT models that need to be build, timings, tests and reports Owning the delivery of data models and reports end to end Perform exploratory data analysis in order to identify data quality issues early in the process and implement tests to ensure prevent them in the future Working with Data Analysts to ensure that all data feeds are optimised and available at the required times. This can include Change Capture, Change Data Control and other “delta loading” approaches Discovering, transforming, testing, deploying and documenting data sources Applying, help defining, and championing data warehouse governance: data quality, testing, coding best practices, and peer review Building Looker Dashboard for use cases if required What We Are Looking For You have 4+ years of extensive development experience using snowflake or similar data warehouse technology You have working experience with dbt and other technologies of the modern data stack, such as Snowflake, Apache Airflow, Fivetran, AWS, git ,Looker You have experience in agile processes, such as SCRUM You have extensive experience in writing advanced SQL statements and performance tuning them You have experience in Data Ingestion techniques using custom or SAAS tool like fivetran You have experience in data modelling and can optimise existing/new data models You have experience in data mining, data warehouse solutions, and ETL, and using databases in a business environment with large-scale, complex datasets You have experience architecting analytical databases (in Data Mesh architecture) is added advantage You have experience working in agile cross-functional delivery team You have high development standards, especially for code quality, code reviews, unit testing, continuous integration and deployment You have strong technical documentation skills and the ability to be clear and precise with business users You have business-level of English and good communication skills You have basic understanding of various systems across the AWS platform ( Good to have ) Preferably, you have worked in a digitally native company, ideally fintech Experience with python, governance tool (e.g. Atlan, Alation, Collibra) or data quality tool (e.g. Great Expectations, Monte Carlo, Soda) will be added advantage Our Tech Stack DBT Snowflake Airflow Fivetran SQL Looker What You’ll Get In Return Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options Tidean Ways Of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team As an Offensive Security Engineer at Tide, you’ll join the Threat Detection and Response team a highly motivated and talented team of Tideans who love to collaborate, and are driven by helping people achieve their business ambitions. We live and breathe our values, which are to put our members first, work as one team and be data-driven. As part of our team, they’ll matter to you too. You'll also help take our security processes to the next level. Our scaling security team is responsible for securing Tide, our Tideans and our Members. About The Role As an Offensive Security Engineer you will be: Reviewing web/mobile applications, source code, operating systems, and network security architectures; finding vulnerabilities and defining effective strategies for remediation and hardening. Identifying gaps in controls and vulnerabilities in our Cloud infrastructure with containerised environments and GitOps deployment pipelines. Ability to think critically and identify areas of technical and non-technical risk. Research and develop tools, techniques and exploits specific to Tide. Help with the triaging and perform validations of external security submissions whenever required. Communicate effectively findings and remediation actions with both technical and non-technical teams. Coaching engineers across both Security and broader technical teams in the principles and practices of offensive security. Partner with internal security and engineering teams on collaborative engagements that uncover vulnerability and detection opportunities across systems. Identify weaknesses in product security controls – including vulnerabilities, misconfigurations, and gaps in processes and procedures Work with the Tide engineering teams to plan and scope internal/external pen-testing. Bring your red team hat to support Incident Response What We Are Looking For First and foremost you will be passionate about security and secure application design. You will love helping engineers create more secure web and mobile applications. You will be comfortable explaining security issues and concerns to product owners, engineers, area VPs and executives and love the feeling you get when this results in them releasing a more resilient product. You have experience working within the Fintech or tech sector. You have worked within a fast-scaling business. You have experience in attack simulation and vulnerability research. You are comfortable with writing tooling in Python, Java, go etc. You have strong Experience in performing security assessments on the following: Cloud technologies (AWS, Azure, Kubernetes, containers etc). Mobile/Web applications and APIs. Mac /Windows. You have exposure to LLM testing. Our Tech Stack AWS, Azure, GitOps, Kubernetes, microservices, Distroless, Angular, Flutter What You’ll Get In Return Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options Tidean Ways Of Working At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role Tide is growing rapidly, and the finance team is expanding to support the business's financial performance. The Head of Procurement will play a key role in driving operational efficiency by developing and implementing procurement strategies, managing supplier relationships, and driving continuous improvement. As the Head of Procurement, you will build and lead a supplier management function that spans the entire lifecycle— from due diligence and supplier selection to price negotiation, contract management, performance monitoring, and renegotiations. You'll also be responsible for selecting and implementing procurement software, optimising systems, and tracking supplier performance.. As The Head Of Procurement You’ll Be Building and leading procurement operations: Overseeing supplier lifecycle management, from selection to ongoing contract management and renegotiation. Supplier relationship management: Negotiating contracts, building strong partnerships, and ensuring continuous improvement in quality, cost, and delivery. Process improvement: Implementing robust systems and policies, including purchase order systems and supplier relationship software. Collaboration: Working closely with internal teams to ensure alignment with procurement strategies. Team leadership: Leading and developing a high-performance procurement team. Tracking performance: Analysing procurement metrics and providing regular reports on savings and performance. What We Are Looking For Proven success in developing procurement strategies that drive cost savings and value. Strong negotiation and contract management skills. Deep knowledge of procurement best practices and methodologies. Professional certifications (e.g., CIPS, CPSM) are a plus. 10+ years of relevant procurement experience. Strong analytical, problem-solving, and decision-making skills. Ability to manage multiple priorities and work in a fast-paced environment. Strong stakeholder management and leadership abilities. What You Will Get In Return Our location-specific employee benefits are designed to cater to the unique needs of Tideans: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role Tide is growing rapidly, and the finance team is expanding to support the business's financial performance. The Head of Procurement will play a key role in driving operational efficiency by developing and implementing procurement strategies, managing supplier relationships, and driving continuous improvement. As the Head of Procurement, you will build and lead a supplier management function that spans the entire lifecycle— from due diligence and supplier selection to price negotiation, contract management, performance monitoring, and renegotiations. You'll also be responsible for selecting and implementing procurement software, optimising systems, and tracking supplier performance.. As The Head Of Procurement You’ll Be Building and leading procurement operations: Overseeing supplier lifecycle management, from selection to ongoing contract management and renegotiation. Supplier relationship management: Negotiating contracts, building strong partnerships, and ensuring continuous improvement in quality, cost, and delivery. Process improvement: Implementing robust systems and policies, including purchase order systems and supplier relationship software. Collaboration: Working closely with internal teams to ensure alignment with procurement strategies. Team leadership: Leading and developing a high-performance procurement team. Tracking performance: Analysing procurement metrics and providing regular reports on savings and performance. What We Are Looking For Proven success in developing procurement strategies that drive cost savings and value. Strong negotiation and contract management skills. Deep knowledge of procurement best practices and methodologies. Professional certifications (e.g., CIPS, CPSM) are a plus. 10+ years of relevant procurement experience. Strong analytical, problem-solving, and decision-making skills. Ability to manage multiple priorities and work in a fast-paced environment. Strong stakeholder management and leadership abilities. What You Will Get In Return Our location-specific employee benefits are designed to cater to the unique needs of Tideans: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team The People Partnering team at Tide plays a pivotal role in driving business success by acting as strategic advisors and coaches to leaders at all levels. We provide expert guidance on organisational design, talent development, employee relations, and engagement, ensuring a positive and high-performance culture. Embedded within the business, we use data-driven insights to shape policies, pre-empt workforce challenges, and lead high-impact initiatives that enable Tideans to do work they love. About The Role As a Lead People Partner, you’ll be: Acting as a strategic partner and advisor to several SVP and VP leaders within Tide’s Product and Engineering division, providing expert guidance on organisational design, workforce planning, performance management, and employee relations. Leading, mentoring, and developing a team of People Partners, ensuring they are equipped to support leaders and teams across various departments, while fostering a culture of collaboration, learning, and continuous improvement. Ensuring compliance with local labour laws, managing cross-border transfers, and adapting HR policies and programs to fit local cultural contexts. Handling complex employee relations issues for your region and business units, including sensitive matters that may have a significant impact on the business. Using data to support everyday people partnering decisions and present data insights to senior stakeholders. Partnering with leaders and managers to improve employee engagement and satisfaction including analysing survey results and implementing action plans to address areas of concern. Developing plans for talent development and retention through workforce planning, performance management, and career development. Advising leaders on the organisational design and succession planning for their teams. Influencing change management by equipping leaders with effective people management tools. Serving as an ambassador for all DEI initiatives ensuring diversity and inclusion are at the forefront of all discussions, especially those related to performance, engagement, retention, career development. Upholding and promoting the values of Tide in all interactions and decisions. What We Are Looking For Progressive HR experience, including direct partnership with VPs/ SVPs. Experience leading HR within Technology departments. Experience with line management of People Partners. Good understanding of global HR practices and employment laws, particularly in India and various European countries. Strong client focus with outstanding judgement, critical thinking and analytical skills. Strong business acumen and the ability to align HR strategies with business goals. Exceptional leadership, communication, and interpersonal skills. Demonstrated ability to drive change at pace and foster a positive organisational culture. What You Will Get In Return Our location-specific employee benefits are designed to cater to the unique needs of Tideans: Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Team The cloud engineering team at Tide are responsible for managing all our Cloud Infrastructure. This is mainly in AWS, but we also have smaller workloads in both Azure and GCP. About The Role We are looking for a highly experienced Principal Cloud Engineer to join our fully remote team. The ideal candidate will have a deep understanding of cloud computing platforms and technologies, with specific experience with Kubernetes, AWS, Argo CD, APIs, containers, cloud security, Agile ways of working, and hands-on coding. They will also be able to lead and mentor other engineers, and help to architect and implement cloud-based solutions. As a Principal Cloud Engineer You’ll Design, build, and maintain cloud-based solutions Lead and mentor other engineers Stay up-to-date on the latest cloud computing technologies Troubleshoot and resolve cloud-based and networking issues Work with other teams to ensure that cloud-based solutions meet the needs of the business, strong collaboration skills What We Are Looking For Degree in Computer Science or a related field 10+ years of experience in distributed computing Experience with a variety of cloud computing platforms and technologies, including AWS, Kubernetes, Terraform and Github Experience with Argo CD, APIs, containers, cloud security, Agile ways of working, and hands-on coding in Python, Java or Go GitOps as a deployment methodology. Strong problem-solving and analytical skills Excellent written and verbal communication skills Ability to work independently and as part of a team Experience in Pair Coding Ability to automate - Infrastructure as Code OUR TECH STACK Tide’s Cloud environment is 100% containerised using AWS EKS. All platform infrastructure is managed via IaC using Terraform and Terragrunt. Deployments are done via Argo-CD using a GitOps approach, with assistance from Helm and Crossplane to manage any custom infrastructure like DB’s or S3 buckets required by each container. All our source code is hosted in Github, using Github Actions as our CI/CD provider. What You’ll Get In Return Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice . Show more Show less