Coupa S2C Specialist

Job Role: Coupa S2C Specialist

Location: Pune (Hybrid)

Work Mode: Hybrid

Role Details – Key Responsibilities and Accountabilities:

The role ensures the accurate, secure, and efficient flow of transactional and master data between systems through the implementation of API-based integrations, REST/cXML services, and file-based interfaces. This position is essential for maintaining operational continuity across the Procure-to-Pay (P2P) lifecycle, ensuring data integrity, system alignment, and compliance with business and regulatory requirements.

• Proficient in configuring Coupa Source-to-Contract (S2C) modules, including Sourcing, Contract Lifecycle Management (CLMS), and Supplier Management.
• Should have knowledge of bulk importing contracts via CSV and exposure to contract templates.
• Collaborate with key business stakeholders (Procurement, Legal, Finance, IT) to ensure solutions align with operational goals and procurement best practices.
• Design and implement sourcing and contract management processes, driving efficiency and compliance.
• Provide subject matter expertise in Coupa S2C capabilities, guiding stakeholders through configuration, deployment, and go-live support.
• Support data contract migration, and integrating CLM with Docusign/Adobe.
• Develop and deliver end-user training, documentation, and change management support to drive user adoption.
• Support supplier in CSP onboarding activities.

Definition of Success

• Accurate and Timely Data Exchange

All PO, invoice, GRN, supplier, and bank data is consistently and correctly synchronized between Coupa and Oracle systems with minimal latency.

• High Integration Reliability and Uptime

OIC interfaces run with >99.9% uptime and minimal manual intervention, including robust error handling and alert mechanisms.

• Compliance and Security Adherence

Integrations meet enterprise IT security, data privacy, and compliance standards (e.g., audit trail, encryption, secure APIs).

• Stakeholder Satisfaction

Internal stakeholders (procurement, finance, IT) report improved efficiency, fewer data errors, and faster processing times.

• Operational Efficiency

Reduction in manual reconciliation, duplicate entries, or failed transactions due to well-automated and tested interfaces.

Technical Competencies

• 6+ years proven experience in configuring and deploying Coupa S2C modules such as Sourcing, CLM (Contract Lifecycle Management), and Supplier Management..
• Strong ability to design and customize approval workflows, sourcing templates, and contract templates
• Experience in supplier and contract data migration, including data cleansing, mapping, and validation processes.
• Understanding of role-based access control, audit requirements, and procurement compliance within the Coupa environment.
• Experience in supplier onboarding process using CSP.

Personal Characteristics and Required Background:

Personal characteristics:

• Analytical, critical thinking, and problem-solving skills
• Sourcing certification
• Coupa CLM certification is a plus.
• Experience in Agile or Scrum methodologies.
• Familiarity with procurement and finance processes.

Required Background:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field Or Master’s Degree in Management.

Experience:

• 10+ years of experience in implementing and managing Coupa solutions.
• Proven experience in working with multiple ERP systems.

Technical Skills:

• Basic knowledge of Coupa API’s.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and stakeholder management abilities.
• Ability to work in a fast-paced, dynamic environment.