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Club Manager

12 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Club Manager will be responsible for overseeing all aspects of the luxury club’s operations, ensuring a high-quality member experience, operational excellence, and profitability. The role will manage Food & Beverage, Housekeeping, Events, Liquor Licensing, Revenue Generation, Team Management, and P&L responsibilities.


Key Responsibilities:

1. Club Operations & Member Services

  • Ensure smooth functioning of day-to-day operations including front desk, member services, and customer support.
  • Maintain high levels of member satisfaction through personalized engagement and service excellence.
  • Implement SOPs to maintain luxury service standards across the club.

2. Food & Beverage (F&B) Management

  • Oversee restaurant, bar, banquet and café operations.
  • Work with chefs and service teams to ensure quality, hygiene, and innovation in food offerings.
  • Introduce theme nights, tasting events, and promotions to enhance F&B revenue.

3. Housekeeping & Facility Maintenance

  • Ensure cleanliness and hygiene standards throughout the premises.
  • Coordinate with the housekeeping and maintenance teams for scheduled upkeep.
  • Monitor vendor performance for outsourced services.

4. Event Management & Programming

  • Conceptualize, plan and execute member-focused events including social evenings, wellness workshops, sports tournaments, festive celebrations, etc.
  • Liaise with vendors, entertainers, and event planners for flawless execution.
  • Maintain an annual event calendar to drive engagement and repeat visits.

5. Liquor License & Bar Operations

  • Ensure compliance with excise laws and liquor licensing norms.
  • Manage bar inventory, pricing, and promotions.
  • Train staff on responsible service and manage bar performance.

6. Revenue Generation & Business Development

  • Drive revenue through membership sales, renewals, F&B, events, and ancillary services.
  • Identify opportunities for partnerships, sponsorships, and collaborations.
  • Introduce loyalty programs or premium services for high-value members.
  • Monitor revenue channels and implement targeted strategies to boost profitability.

7. Financial & P&L Management

  • Prepare budgets and financial forecasts; track variances and manage costs.
  • Review income/expense reports monthly and take corrective actions.
  • Present MIS reports to management on club performance and business outcomes.

8. Team Leadership & Training

  • Recruit, train, and manage front line and support staff for F&B, housekeeping, events, and admin roles.
  • Conduct regular reviews, motivate staff, and maintain high service morale.
  • Implement skill enhancement & hospitality training programs.

9. Compliance, Safety & Risk Management

  • Ensure the club complies with fire, health, safety, and legal requirements.
  • Conduct regular internal audits and coordinate with regulatory authorities when required.

Key Skills & Competencies:

  • Leadership and People Management
  • Luxury Hospitality and Service Orientation
  • F&B and Event Expertise
  • Budgeting, Cost Control & P&L Management
  • Problem-solving and Crisis Handling
  • Sales and Business Development
  • Strong Communication & Vendor Management

Qualifications & Experience:

  • Bachelor’s/Master’s degree in Hotel Management / Hospitality / Event Management.
  • 8–12 years of relevant experience in managing clubs/hospitality/resorts.
  • Proven track record in team handling, luxury guest experience, and business generation.


Please share your resume at kanika.bhambri@bptp.com

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