Requirements: ● Competitive Swimming Experience ● Swimmer with State Level or above participation ● Holding any one of these qualifications-STA (A)/ASCA Level 1& 2 and /NIS (C) ● 3-4 years Coaching Experience Key Responsibilities: ● Teach & Coach the levels and age group Competent and Qualified for ● Deliver Safe, Enjoyable and Challenging Pre-Planned Sessions under the supervision of the Level 2 Coach ● To Monitor & keep participants Attendance, Progress and Achievement records up to date ● Give both written and verbal Feedback regularly to the participants ● Show Professional Development and willingness to expand Knowledge Activities to implement the KRA’s ● Work 6 days a week ● Readiness to work in the water for periods of up to (4-6) hours ● Readiness to teach & coach in the school environment ● Available for split shifts ● Ensure the safety of your class while in the water and on the pool deck. ● Design Workouts/plans and assist in delivering part trainings ● Assist S Coach Level 2 in delivering pre-prepared sessions ● Set-up and Clean-up your own swim zone ● Readiness to cover for teaching beginners (children & Adults) ● Readiness to train and cover for the team Lifeguard ● Develop basic knowledge of technology in order to operate our attendance and assessment system ● Readiness for First Aid & Risk Identification Training in an aquatic environment ● Readiness to train and take up the additional roles available within the structure. Critical metrics for the role: Academy ● >20% trial conversion ● >50% learner retention rate ● >80% assessment implementation ● >20% progression of level ● >3 CPD in a year Master Key ● >10% trial conversion ● > 30% learner retention rate ● >80% assessment implementation ● <10% Negative Feedback Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Rotational shift Supplemental Pay: Shift allowance Work Location: In person Expected Start Date: 16/05/2025
We are seeking Yoga Trainers with over 2 years of experience in yoga instruction and strong English communication skills. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Experience: total work: 1 year (Preferred) Work Location: In person
1. Sales : ● Responsible for promoting and selling memberships to potential new clients ● Walk-ins/Trials Responsible for achieving target by driving conversion -Responsible for Upselling ● Should maintain record of every interaction with new user ● Should enter all details of customers, walk- ins on internal tools. 2. Operations: ● Managing center experience and incremental enhancements ● Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.) ● Managing classes and workout ● Ensuring punctuality of trainers and classes ● Handle issues with respect to attendance, equipment and space availability ● Customer interactions and troubleshooting ● Interact with walk-ins and prospective clients ● Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere ● Take feedback from members and partners about classes and document the same -Handle issues that may lead to consumer experience during or pre/post clas
1. Sales : ● Responsible for promoting and selling memberships to potential new clients ● Walk-ins/Trials Responsible for achieving target by driving conversion -Responsible for Upselling ● Should maintain record of every interaction with new user ● Should enter all details of customers, walk- ins on internal tools. 2. Operations: ● Managing center experience and incremental enhancements ● Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.) ● Managing classes and workout ● Ensuring punctuality of trainers and classes ● Handle issues with respect to attendance, equipment and space availability ● Customer interactions and troubleshooting ● Interact with walk-ins and prospective clients ● Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere ● Take feedback from members and partners about classes and document the same -Handle issues that may lead to consumer experience during or pre/post cla
Job Description: -Setup fitness goals for the new users -Track their fitness journey -Track slipping users and retain them(Achieve retention revenue targets) -Daily reporting Desired Background -Athletic/Sports/Fitness oriented background -Sales/Experience background -Personal fitness and grooming -Passion for fitness and motivating people -Customer obsession -High energy -Good communications skills
Job Description: -Setup fitness goals for the new users -Track their fitness journey -Track slipping users and retain them(Achieve retention revenue targets) -Daily reporting Desired Background -Athletic/Sports/Fitness oriented background -Sales/Experience background -Personal fitness and grooming -Passion for fitness and motivating people -Customer obsession -High energy -Good communications skills
We are looking for someone with good communication skills and okay with sales and operations. As of now, this will be 70% sales and 30% operations. Key responsibilities: 1. Promoting and selling memberships to potential new clients (walk-ins/trials) 2. Working on achieving the target by driving conversions 3. Working on upselling 4. Maintaining a record of every interaction with new users 5. Working on entering all the details of customers and walk-ins in internal tools 6. Managing the center experience and incremental enhancements 7. Handling the timely opening and closing of the center 8. Working on inventory management Additional information 1. Number of working days: 6 2. Week off: 1 (rotational) 3. Shift timings: split shift (5:30 am to 10 am, break, 5 pm to 10 pm)
Job Description: -Setup fitness goals for the new users -Track their fitness journey -Track slipping users and retain them(Achieve retention revenue targets) -Daily reporting Desired Background -Athletic/Sports/Fitness oriented background -Sales/Experience background -Personal fitness and grooming -Passion for fitness and motivating people -Customer obsession -High energy -Good communications skills
-Setup fitness goals for the new users -Track their fitness journey -Track slipping users and retain them(Achieve retention revenue targets) -Daily reporting Desired Background -Athletic/Sports/Fitness oriented background -Sales/Experience background -Personal fitness and grooming -Passion for fitness and motivating people -Customer obsession -High energy Role: Fitness Trainer / Gym Instructor Industry Type: Fitness & Wellness Department: Sports, Fitness & Personal Care Employment Type: Full Time, Permanent Role Category: Health & FitnessEducation UG: Graduation Not Required Job Type: Full-time Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Health insurance Schedule: Evening shift Morning shift Location: Gurgaon, Haryana (Required) Work Location: In person
About the role: If you have a passion for training and motivating people around you while delivering stellar customer experience, then we’ve got the role for you. Keep your passion for fitness alive and turn your hobby into your livelihood. Make a difference to your members every day. Key Responsibilities: ● Drive energy, participation and engagement in members of the class ● Manage in class experience ● Ensure optimum warm up and cool down ● Ensure classes start and end on time Qualifications/ Skills: ● Athletic/Sports oriented background ● Weight and functional training ● Calisthenics and Crossfit enthusiast ● Personal fitness and grooming ● Passion for fitness and healthy living ● Customer obsession ● High energy and Eagerness to learn ● Good communications skills
Job Description: -Setup fitness goals for the new users -Track their fitness journey -Track slipping users and retain them(Achieve retention revenue targets) -Daily reporting Desired Background -Athletic/Sports/Fitness oriented background -Sales/Experience background -Personal fitness and grooming -Passion for fitness and motivating people -Customer obsession -High energy -Good communications skills Working Location - Delhi NCR
Teaching: Instructing students in dance techniques and styles, and leading classes Creating: Designing choreography for performances and competitions, and selecting music for recitals and concerts Assessing: Evaluating students' progress and performance, and providing feedback for improvement Communicating: To ask if they its comfortable Maintaining: Keeping up with the latest music trends and maintaining one's own dance skills and techniques Identifying: Identifying individual students' needs and areas for development
We are looking for a candidate with prior sales experience and excellent communication skills to join our growing team. The ideal candidate should be: Requirements: Proven experience in sales (minimum 1 year preferred) Excellent verbal and written communication skills Ability to build and maintain client relationships Goal-oriented and self-motivated
Role description: ● Consistently embarking an excellent first impression on call, delivering exceptional customer experience ● Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind ● Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase ● Contacting prospective clients / existing customers to inform them about the product using scripts ● Accurately record details of communication with customers ● Developing and sustaining solid relationships with customers to encourage repeat business ● Answer questions about product features in an engaging manner ● Answer all customer questions honestly and accurately ● Using sales scripts drive sales and respond to customer objections ● Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences. ● Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Role description (Responsibilities): ● Consistently embarking an excellent first impression on call, delivering exceptional customer experience ● Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind ● Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase ● Contacting prospective clients / existing customers to inform them about the product using scripts ● Accurately record details of communication with customers ● Developing and sustaining solid relationships with customers to encourage repeat business ● Answer questions about product features in an engaging manner ● Answer all customer questions honestly and accurately ● Using sales scripts drive sales and respond to customer objections ● Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences. ● Continually meeting or exceeding daily and monthly targets with respect to call volume and sales
About cult.sport : Sport is a preserver of health and curefit aims to make health easy. Therefore, the largest fitness brand in India now aims to build the largest sports destination in the country with cult.sport India is a country with a Billion+ sports fans, but only a few take the field. cult.sport aims to enable sports for India by building India’s largest omni- channel sporting products destination for its growing community of sports fans. Our current portfolio of products includes sportswear, smartwatches, sporting supplements, training equipment, cycles, etc. Responsibilities: Households (Cleaning, Mopping floors etc.) Stock room maintenance Stock outward Audit Qualification :- *Should be 10th pass *Should be able to read and write *Should know to handle stock and maintain a clear record, and responsible for Household works like cleaning and taking care of store.
Job Description: -Setup fitness goals for the new users -Track their fitness journey -Track slipping users and retain them(Achieve retention revenue targets) -Daily reporting Desired Background -Athletic/Sports/Fitness oriented background -Sales/Experience background -Personal fitness and grooming -Passion for fitness and motivating people -Customer obsession -High energy -Good communications skills
To maintain constant communication with the Format and Operations Team on all aspects of Training experience and Personal Training revenue. To ensure at least achieve the agreed upon metrics for Training PR, PT PR, PT session completion %, PT renewal %, PT SOP completion %, Trial to pack cvr %, Lead generation, Goal achievement and PT revenue generation on a monthly basis. To ensure adherence of Personal Trainers and general trainers to all training and workflow SOPs along with leave and shift management if required. To ensure that there is sufficient training guidance present on the gym floor for members to deliver a safe and effective training experience. To ensure smooth launch of new product and experience features at the gym with proactive feedback and insight collection from members and trainers. To proactively take ownership of the proper working of all gym facilities and take necessary steps to ensure the maintenance of the facility To ensure that the sufficient personal training targets are achieved on a monthly basis. To deliver great personal training experience to clients by maintaining benchmark PR, Pack completion % and success achievement.
1. Sales: - Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials -Responsible for achieving target by driving conversion -Responsible for Upselling -Should maintain record of every interaction with new user -Should enter all details of customers, walks ins on internal tools
Customer Service Officer (CSO) – Job Description Job Summary: The Customer Service Officer (CSO) is the face of the gym , ensuring a seamless and positive experience for members and visitors. They handle inquiries, manage memberships, resolve issues, and maintain a welcoming atmosphere. The role also involves maintaining cleanliness and hygiene standards to ensure the center looks and feels "Always New" with a "Happy to Help" attitude. - Location: Bangalore- Salary: ₹25K (Fixed) + Performance-Based Incentives - Experience Required: 0-2 years in sales/customer service (preferably in fitness, hospitality, or retail) Key Result Areas (KRA) & Key Performance Indicators (KPI) | Key Responsibility | Supporting Actions | KPIs | | Conducting tours for potential members | Guide new visitors, provide detailed facility tours, introduce trainers, and facilitate trial sessions | LMS adherence, CH-BT% (Trial/Walk-in conversion rate) | | Membership Renewal & Retention | Follow up on expired/lapsed memberships, engage members for renewals | Renewal %, Net Promoter Score (NPS) | | Member Engagement & Satisfaction | Regularly interact with members, resolve queries, gather feedback, and escalate concerns where necessary | Member retention rate, Customer satisfaction (NPS), Number of escalations per 100K footfall | | Compliance & Documentation | Ensure compliance with checklists such as Wooqer reporting, safety guidelines, and CRM usage | Wooqer compliance fill rate >90%, FLS audit score | | Facility & Equipment Maintenance | Monitor cleanliness, report facility issues via ODIN tickets, and ensure timely resolution | ODIN ticket open %, ODIN SLA breach rate, AN audit score | | Smooth Daily Operations | Ensure the gym is operational on time, manage check-ins, and assist with customer concerns | On-time center opening %, CH-BT% (Trial/Walk-in attendance) | | Handling Issues & Conflict Resolution | Address complaints/escalations related to membership, facility, and equipment | Escalations handled successfully, % class cancellations due to facility issues | | Safety & Compliance | Adhere to fire, safety, and compliance regulations; Ensure timely injury reporting and staff training | Adherence to FLS training, Number of injuries reported timely | A Day in the Life of a CSO - Morning Opening Duties: Ensure gym cleanliness, readiness, and equipment functionality. - Member Engagement: Welcome early members, assist with check-ins, answer queries. - Sales & Renewals: Conduct gym tours for walk-ins, follow up on potential memberships. - Admin & CRM Updates: Process renewals, cancellations, and track inquiries. - Peak Hour Management: Handle member queries, facility concerns, and escalations. - Closing Duties: Ensure facility cleanliness, safety checks, and closing procedures