Housekeeping Manager

Job Description

Key Responsibilities: 1. Operational Management: Supervise day-to-day housekeeping operations across all clubs ensuring cleanliness, hygiene, and ambiance standards. Implement and monitor standard operating procedures (SOPs) for cleaning, sanitation, and maintenance. Manage laundry, linen, and uniform services for club staff and facilities. Conduct routine inspections of all clubs to ensure upkeep and address any discrepancies. 2. Staff Supervision & Roster Management: Lead and manage housekeeping staff including cleaners, supervisors, and janitors. Create duty rosters, approve leaves, and ensure optimal manpower coverage. Organize regular training and refreshers on hygiene standards and customer service. 3. Vendor & Inventory Management: Liaise with housekeeping material suppliers and AMCs for cleaning equipment and pest control services. Maintain and track inventory of housekeeping consumables, tools, and cleaning agents. Ensure cost-effective utilization and timely procurement. 4. Guest Experience & Coordination: Ensure prompt housekeeping service during events, member visits, and guest stays. Collaborate with front office, F&B, and facilities teams to maintain seamless club operations. Take proactive measures to enhance the aesthetic appeal and hygiene of all club touchpoints. 5. Compliance & Safety: Ensure compliance with health, hygiene, and safety regulations. Conduct periodic audits and risk assessments. Maintain MSDS (Material Safety Data Sheets) for chemicals used. 6. Budgeting & P&L Oversight: Assist in preparing and managing the housekeeping budget. Track housekeeping costs, optimize resources, and contribute to club profitability. Recommend cost-saving initiatives without compromising quality standards. Key Skills: Team leadership and interpersonal communication Vendor & resource management Knowledge of housekeeping tools, SOPs, and modern cleaning technologies Budget awareness and cost control Ability to manage multiple locations efficiently Eye for detail and commitment to service excellence Qualifications: Bachelor’s degree/diploma in Hotel Management or Facility Management preferred Certification in housekeeping operations is an added advantage Interested candidates can share their profile at Kanika.bhambri@bptp.com Show more Show less