Key Responsibilities: 1. Operational Management: Supervise day-to-day housekeeping operations across all clubs ensuring cleanliness, hygiene, and ambiance standards. Implement and monitor standard operating procedures (SOPs) for cleaning, sanitation, and maintenance. Manage laundry, linen, and uniform services for club staff and facilities. Conduct routine inspections of all clubs to ensure upkeep and address any discrepancies. 2. Staff Supervision & Roster Management: Lead and manage housekeeping staff including cleaners, supervisors, and janitors. Create duty rosters, approve leaves, and ensure optimal manpower coverage. Organize regular training and refreshers on hygiene standards and customer service. 3. Vendor & Inventory Management: Liaise with housekeeping material suppliers and AMCs for cleaning equipment and pest control services. Maintain and track inventory of housekeeping consumables, tools, and cleaning agents. Ensure cost-effective utilization and timely procurement. 4. Guest Experience & Coordination: Ensure prompt housekeeping service during events, member visits, and guest stays. Collaborate with front office, F&B, and facilities teams to maintain seamless club operations. Take proactive measures to enhance the aesthetic appeal and hygiene of all club touchpoints. 5. Compliance & Safety: Ensure compliance with health, hygiene, and safety regulations. Conduct periodic audits and risk assessments. Maintain MSDS (Material Safety Data Sheets) for chemicals used. 6. Budgeting & P&L Oversight: Assist in preparing and managing the housekeeping budget. Track housekeeping costs, optimize resources, and contribute to club profitability. Recommend cost-saving initiatives without compromising quality standards. Key Skills: Team leadership and interpersonal communication Vendor & resource management Knowledge of housekeeping tools, SOPs, and modern cleaning technologies Budget awareness and cost control Ability to manage multiple locations efficiently Eye for detail and commitment to service excellence Qualifications: Bachelor’s degree/diploma in Hotel Management or Facility Management preferred Certification in housekeeping operations is an added advantage Interested candidates can share their profile at Kanika.bhambri@bptp.com Show more Show less

About the Role: We are seeking an experienced and proactive Legal Manager to join our team in the Real Estate and Facilities Management sector. The ideal candidate will be responsible for managing legal risks, providing legal advice, drafting and negotiating contracts, and ensuring compliance with applicable laws and company policies. This role requires experience in real estate, property maintenance, and facilities services within a corporate environment. Key Responsibilities: Contract Management: Draft, review, and negotiate a wide range of commercial contracts, including property maintenance agreements, vendor contracts, service level agreements (SLAs), lease deeds, facility management contracts, and sub-contractor agreements. Ensure contracts align with company policies and protect business interests. Legal Advisory & Risk Management: Provide day-to-day legal advice to internal stakeholders on real estate and maintenance operations, statutory obligations, labor issues, and regulatory matters. Identify legal risks and develop mitigation strategies. Assist with legal due diligence in property and facilities transactions. Compliance & Regulatory: Ensure the company complies with all applicable real estate laws, labor laws, environmental regulations, health and safety regulations, and corporate governance standards. Keep the management updated on new legal developments and regulatory changes impacting the facilities and real estate sector. Court Representation: Experience in representing the company in various cases across multiple forums, Specifically before District Registrar, STP/DTP office, District Courts and Consumer Forums/Commissions etc. Knowledge of specific Laws relating to real estate: Well-versed in key laws, HRRS Act, such as RERA Act, Consumer Act, the Apartment Act, Land Revenue Act, HDRU Act, and other related legislation relating to real estate. MIS and Case records: Proficient in maintaining MIS and case records, ensuring timely updates on ongoing matters, and staying informed about the latest developments in law, including recent judgments passed by RERA and other relevant authorities/forums/courts. Litigation & Dispute Resolution: Manage and coordinate with external legal counsel on litigation, arbitration, and dispute resolution matters involving vendors, landlords, tenants, or other parties. Represent the company in front of legal authorities when necessary. Internal Coordination & Policy Development: Work closely with operations, procurement, HR, and finance teams to ensure legal alignment in projects and processes. Assist in the development and implementation of internal legal policies, SOPs, and compliance frameworks. Qualifications & Skills: Bachelor’s degree in Law (LLB); 8-10 years of legal experience, preferably with exposure to real estate, infrastructure, or facilities management. Strong knowledge of property law, contract law, labor law, and corporate governance. Proven experience in handling high-value commercial contracts and dispute resolution. Excellent communication, negotiation, and interpersonal skills. Ability to work independently in a fast-paced environment with multiple stakeholders. Preferred Experience: Prior experience with reputed companies /real estate/property management firms. Familiarity with managing large real estate portfolios and vendor ecosystems. Share your updated resume at Kanika.bhambri@bptp.com Show more Show less

Job Summary: The Head – Interior Design will be responsible for leading and overseeing the interior design strategy, execution and detailing across residential, commercial, retail and hospitality projects. This role will ensure that all interior designs meet the brand’s aesthetic, functional, sustainability and quality benchmarks while adhering to project budgets and timelines. Key Responsibilities: Design Leadership Drive the overall interior design direction from concept to execution. Framing of proper design brief with approval from management. Interpret and integrate the brand philosophy, sustainability objectives and customer preferences into all design outputs. Manage design development post-concept, including detailed drawings, material selections and 3D visualizations. Ensure all interior layouts comply with statutory regulations and design codes. Project Execution & Coordination Manage consultants and vendors to deliver quality design solutions on time and within budget. Drive the adoption of 3D modeling, and AI-powered tools to improve visualization and execution accuracy. Lead the execution of interior design including site coordination with the project team and contractors. Lead in the planning and execution of sales gallery and show flats. Lead the construction of mock-ups with approval from management. Quality & Value Engineering Review and validate design submittals and ensure value engineering is archived without compromising quality. Control quality for interior works at site with scheduled visits. Minimize cost escalations through efficient planning and smart sourcing of materials and finishes. Sustainability & Compliance Champion the use of sustainable and locally sourced materials. Ensure alignment with ESG goals, accessibility standards and green building certifications. Team & Stakeholder Management Collaborate closely with the Design Execution, Planning and Procurement teams. Build and manage a high-performing interior design team; support their growth through structured performance management and L&D programs. Maintain strong engagement with external consultants and suppliers to stay updated on trends and innovations. Qualifications: Bachelor's or Master’s degree in Interior Design, Architecture, or a related field. 15 years of experience in interior design for large-scale real estate projects. Strong knowledge of design tools (AutoCAD, Revit, SketchUp, Photoshop). Should be conversant with reading the BIM 360. Experience in sustainable design practices and green certifications is preferred. Excellent leadership, communication, and stakeholder management skills. Interested candidates can share their profile at Kanika.bhambri@bptp.com Show more Show less

As a Guest Relationship Executive at our Luxury Sales Gallery, you will play a pivotal role in providing exceptional customer service and fostering strong relationships with potential clients and visitors. Your primary responsibility will be to ensure that guests have an unforgettable experience while visiting our sales gallery, thereby contributing to the overall success of our luxury sales initiatives. Key Responsibilities: Greet and welcome guests upon arrival at the sales gallery with warmth and professionalism. Preparing & Serving tea, coffee & snacks at the center. Provide personalized tours of the sales gallery, showcasing the luxury features and offerings to potential clients. Engage guests in meaningful conversations to understand their preferences, needs, and interests. Act as a brand ambassador, conveying the unique value proposition and prestige of our luxury products and services. Respond promptly to guest inquiries via phone, email, or in-person interactions, providing accurate information and assistance. Maintain a thorough understanding of the luxury real estate market, including current trends, competitor offerings, and industry developments. Collaborate closely with the sales team to support lead generation and conversion efforts, ensuring seamless communication and coordination. Assist in organizing and executing promotional events, exhibitions, and special sales initiatives to attract prospective clients. Ensure the cleanliness, organization, and aesthetic appeal of the sales gallery at all times. Collect and maintain accurate guest data and feedback to inform strategic decision-making and enhance the overall guest experience. Uphold high standards of professionalism, integrity, and confidentiality in all interactions with guests and colleagues. Event Planning, coordinating with marketing team, social media visibility. Creating good experience, adding to maximum footfalls. Ensuring Revenue, taking testimonials & maintaining customer relationship. Attributes: Impeccable grooming and presentation. Proactive attitude with a commitment to exceeding guest expectations. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Team player with strong collaboration and relationship-building skills. Detail-oriented mindset with a focus on accuracy and efficiency. Share your resume at Kanika.bhambri@bptp.com Show more Show less

Job Title : Sales & Marketing Manager Experience Required: Minimum 5–8 years in hospitality/club/hotel/F&B industry Qualification: Degree /Diploma in Hospitality Management from a reputed institute Job Purpose: To lead the club’s sales and marketing initiatives by driving membership sales, banquet bookings, F&B promotions, and high-impact events. The role involves revenue generation, strategic planning, team coordination, and creating brand value for the club. Key Responsibilities: 1. Sales & Business Development: Identify and pursue new business opportunities across memberships, events, and banquets. Build and maintain strong corporate, institutional, and individual client relationships. Drive monthly and annual sales targets and generate regular MIS reports. 2 . Marketing & Branding: Plan and execute integrated marketing campaigns, including digital, offline, and BTL activities. Manage content and visibility on social media and other communication channels. Ensure brand positioning aligns with the club’s values and member expectations. 3. Event Management & Food Festivals : Conceptualize and organize thematic food festivals, social events, and member engagements. Liaise with chefs, banquet teams, and vendors for seamless event execution. Ensure each event contributes to member satisfaction and club revenue. 4. Market Trend Analysis: Stay updated with the latest F&B and hospitality trends. Introduce innovative offerings based on member preferences and market gaps. Conduct competitor benchmarking and provide strategic insights. 5 . Client Servicing & Member Engagement: Ensure premium experience for members and guests through personalized service. Handle member queries, feedback, and grievances proactively. Foster long-term relationships that contribute to retention and referral sales. 6. Team Management & Collaboration: Lead the sales and marketing team; ensure proper training and performance reviews. Coordinate with operations, kitchen, and service teams for integrated functioning. Encourage a culture of accountability, creativity, and customer-centricity. Desired Candidate Profile: Graduate/Diploma holder in Hospitality Management or related field. Minimum 5–8 years of experience in a similar role, preferably in clubs or premium hospitality setups. Dynamic personality with excellent communication, negotiation, and networking skills. Highly self-motivated, target-oriented, and creative in approach. Strong understanding of F&B market trends, member expectations, and hospitality standards. Share your resume at Kanika.bhambri@bptp.com Show more Show less

Key Responsibility Areas of this Job: Churning of the leads (Inbound + Outbound) Entertain Inbound Calls Filtration of the Potential leads and generate maximum QFL's (Qualified / Interested) leads in SFDC. Sharing in brief, details of all the Active projects over the call. Convert the QFL's to site visit done Follow up with all the QFL's / Follow up leads in SFDC. Co-ordinate with the RM's (project wise) for the site visit of the customer. Maintain decent call quality Details sharing with the customers via whatsapp and co-ordination with the customers for the visit via whatsapp / call. Achieving the monthly calling targets, qualified lead target and site visit targets. Share your resume at Ashish.jaryal@bptp.com

As Head – Hospitality & Clubs, you will architect and lead the end-to-end hospitality vision across BPTP’s premier residential communities, including city clubs, group housing amenities, and upcoming branded hotel projects. This is a strategic and execution-heavy leadership role that blends 5-star service delivery with community engagement, P&L ownership, and branded lifestyle experience creation for HNIs and residents. The ideal candidate will bring luxury hospitality expertise, strong operational acumen, and a passion for creating immersive, resident-first ecosystems. Key Responsibilities 1. Strategy & Ecosystem Design Define and execute the integrated hospitality roadmap across clubhouses, wellness zones, cafés, and branded residential amenities. Align hospitality design and operations with BPTP’s premium brand positioning and resident expectations. Establish world-class SOPs, KPIs, and guest experience protocols tailored to luxury residential environments. 2. Multi-Club & Amenity Operations Oversee daily functioning of all City Clubs (5) and Group Housing Clubs including: F&B outlets, lounges, banquet areas Spa, salon, gym, pools, sports arenas Co-working lounges, theatres, and kids zones Implement tech-enabled service layers – digital concierge, bookings, maintenance requests, loyalty apps. Maintain best-in-class hygiene, safety, aesthetic upkeep, and resident delight metrics. 3. Hospitality Leadership & Training Build and lead a high-performance team: Club GMs, F&B Heads, Concierge Managers, Wellness Coaches, and Event Curators. Design and execute ongoing training programs for BPMS (facility) staff to transform into a hospitality-oriented service team. Instill a culture of professional grooming, empathy, and proactive service. 4. Partnerships & Vendor Ecosystem Select and manage top-tier service partners across: Catering, housekeeping, fitness, spa, entertainment, valet Forge partnerships with celebrity chefs, wellness experts, performers, and lifestyle curators. Drive strict adherence to SLAs, brand standards, and cost-efficiency controls. 5. Resident Engagement & Lifestyle Programming Curate a year-round calendar of premium experiences – wellness camps, musical evenings, masterclasses, kids’ carnivals, art shows. Launch exclusive resident membership programs, loyalty benefits, and club-tier upgrades. Use feedback tools to continually refine guest experiences and activate a sense of community pride. 6. Financial Oversight & Profitability Own P&L, budgeting, and revenue planning for all hospitality and club functions. Optimize cost structures while creating new revenue streams (banquets, café, pop-ups, ticketed events). Monitor operational ROI and implement continuous improvement systems. 7. Compliance, Design Review & Sustainability Ensure full compliance with FSSAI, fire & safety norms, licensing, and RERA-aligned operations. Provide design input and technical review for new clubhouses and the upcoming hotel project. Champion sustainability initiatives – water reuse, waste segregation, green events, ESG reporting. 8. Hotel Development Oversight Collaborate with leadership in finalizing tie-ups with global hotel operators (Oberoi, Marriott, IHG, etc.). Work with operator and design teams to ensure hospitality-led construction of the hotel and branded club components. Assist in building a differentiated hospitality experience for the future integrated township or mixed-use projects Candidate Profile Education: Bachelor’s or Master’s degree in Hotel Management, Hospitality, or Business Administration from a reputed institution. Experience: 20 + years in premium hospitality with at least 5 years in leadership roles at: Luxury hotel chains (Oberoi, Marriott, Taj, IHG, etc.) Preferably : High-end club management experience Lifestyle-led real estate communities or branded residences Skills & Attributes: Deep understanding of luxury hospitality dynamics, HNWI behavior, and community management Proven ability to manage large-scale operations, budgets, and diverse vendor ecosystems Strong leadership, interpersonal, and experience innovation capabilities Familiarity with hospitality technology platforms (ERP, CRM, POS, app integrations) Share your resume at Kanika.bhambri@bptp.com

About the Role: BPTP is seeking a highly analytical and detail-oriented Data & Analytics Specialist to manage and optimize lead data, generate actionable insights, and ensure effective Salesforce implementation for reporting and lead productivity tracking. The ideal candidate will play a key role in driving data-driven decision-making to enhance sales performance and marketing strategies. 1. Data Management & Lead Analytics Maintain and manage the lead database, ensuring accuracy, completeness, and hygiene. Track and analyze lead generation sources, conversion rates, and sales funnel performance. Develop dashboards and reports to monitor lead trends, drop-offs, and sales productivity. Identify patterns and provide insights on lead quality, conversion bottlenecks, and sales performance. 2. Salesforce Implementation & Reporting Oversee Salesforce CRM implementation, customization, and optimization for lead tracking. Ensure seamless integration of Salesforce with other marketing/sales tools. Generate real-time and periodic reports on lead status, sales pipeline, and agent productivity. Train and support sales teams on Salesforce best practices for lead management. 3. Business Insights & Strategy Support Conduct deep-dive analysis on lead behavior, market trends, and campaign effectiveness. Provide data-backed recommendations to improve lead acquisition, nurturing, and conversion. Collaborate with marketing teams to optimize digital campaigns (Google Ads, social media, portals) based on insights. Work with sales leadership to define KPIs and performance metrics for agents and channels. 4. Process Improvement & Automation Identify opportunities to automate data collection, reporting, and lead tracking. Implement tools/scripts (e.g., Excel, Power BI, Python/SQL) to enhance analytics efficiency. Ensure compliance with data privacy and security policies. Qualifications & Skills Education: Bachelor’s/Master’s in Data Science, Business Analytics, Statistics, or related fields. Experience: 3-5 years in data analytics, CRM management (Salesforce preferred), or real estate/marketing analytics. Technical Skills: Advanced Excel, Power BI/Tableau, SQL. Hands-on experience with Salesforce CRM (reporting, dashboards, workflows). Knowledge of Python/R (preferred but not mandatory). Analytical Skills: Strong ability to interpret data, spot trends, and provide actionable insights. Communication: Ability to present complex data in a clear, business-friendly manner. Industry Knowledge: Familiarity with real estate lead dynamics (portals, brokers, digital campaigns) is a plus. Share your profile to Kanika.bhambri@bptp.com

Job Purpose To strategically procure high-quality marketing and sales collateral while optimizing costs, ensuring compliance, and streamlining processes to support BPTP’s project launches, sales campaigns, and brand visibility initiatives. Key Responsibilities: 1. Procurement Planning Develop 12-month procurement roadmap aligned with: New project launch timelines Peak sales periods (festive/Q4) Industry events (exhibitions, broker meets) Regular visits and report filing of available media and brand placement. 2. Vendor Management & Cost Optimization Maintain preferred vendor list for: Print collateral (brochures, hoardings) Experiential marketing (launch events) Achieve 15-20% cost savings vs. industry benchmarks through: Bulk purchasing agreements Competitive bidding processes Payment term negotiations (60-90 days) 3. Quality & Compliance Control Implement 3-tier quality checks for: Print material (samples, paper quality, color accuracy) Merchandise (Consumer gifts etc.) Ensure 100% RERA/legal compliance in all marketing claims 4. Process Efficiency Reduce procurement cycle time by 30% through: Digital approval workflows Templatized contracts Centralized asset repository Maintain 98% on-time delivery of marketing materials Qualifications: Education: Bachelor’s degree in Supply Chain, Business Administration, or Marketing. Experience: 4-6 years in procurement, preferably in real estate, retail, or FMCG. Technical Skills: Proficiency in procurement software (SAP, Oracle) and MS Excel. Knowledge of print production, event logistics, and vendor ecosystems. Soft Skills: Strong negotiation and analytical abilities. Detail-oriented with a focus on cost-quality balance. Ability to work under tight deadlines. Share your resume at Kanika.bhambri@bptp.com

The Club Manager will be responsible for overseeing all aspects of the luxury club’s operations, ensuring a high-quality member experience, operational excellence, and profitability. The role will manage Food & Beverage, Housekeeping, Events, Liquor Licensing, Revenue Generation, Team Management, and P&L responsibilities. Key Responsibilities: 1. Club Operations & Member Services Ensure smooth functioning of day-to-day operations including front desk, member services, and customer support. Maintain high levels of member satisfaction through personalized engagement and service excellence. Implement SOPs to maintain luxury service standards across the club. 2. Food & Beverage (F&B) Management Oversee restaurant, bar, banquet and café operations. Work with chefs and service teams to ensure quality, hygiene, and innovation in food offerings. Introduce theme nights, tasting events, and promotions to enhance F&B revenue. 3. Housekeeping & Facility Maintenance Ensure cleanliness and hygiene standards throughout the premises. Coordinate with the housekeeping and maintenance teams for scheduled upkeep. Monitor vendor performance for outsourced services. 4. Event Management & Programming Conceptualize, plan and execute member-focused events including social evenings, wellness workshops, sports tournaments, festive celebrations, etc. Liaise with vendors, entertainers, and event planners for flawless execution. Maintain an annual event calendar to drive engagement and repeat visits. 5. Liquor License & Bar Operations Ensure compliance with excise laws and liquor licensing norms. Manage bar inventory, pricing, and promotions. Train staff on responsible service and manage bar performance. 6. Revenue Generation & Business Development Drive revenue through membership sales, renewals, F&B, events, and ancillary services. Identify opportunities for partnerships, sponsorships, and collaborations. Introduce loyalty programs or premium services for high-value members. Monitor revenue channels and implement targeted strategies to boost profitability. 7. Financial & P&L Management Prepare budgets and financial forecasts; track variances and manage costs. Review income/expense reports monthly and take corrective actions. Present MIS reports to management on club performance and business outcomes. 8. Team Leadership & Training Recruit, train, and manage front line and support staff for F&B, housekeeping, events, and admin roles. Conduct regular reviews, motivate staff, and maintain high service morale. Implement skill enhancement & hospitality training programs. 9. Compliance, Safety & Risk Management Ensure the club complies with fire, health, safety, and legal requirements. Conduct regular internal audits and coordinate with regulatory authorities when required. Key Skills & Competencies: Leadership and People Management Luxury Hospitality and Service Orientation F&B and Event Expertise Budgeting, Cost Control & P&L Management Problem-solving and Crisis Handling Sales and Business Development Strong Communication & Vendor Management Qualifications & Experience: Bachelor’s/Master’s degree in Hotel Management / Hospitality / Event Management. 8–12 years of relevant experience in managing clubs/hospitality/resorts. Proven track record in team handling, luxury guest experience, and business generation. Please share your resume at kanika.bhambri@bptp.com

Role & responsibilities JOB RESPONSIBILITIES: Identify, recruit and on-board new channel partners within assigned territory & manage sales activities of partners to generate revenue. Coordinate with partners to create and execute business plans to meet sales goals & analyze market trends and accordingly develop sales plans to increase brand awareness. Handling HNI and Super HNI clients on daily basis. Communicate to up- date information about new products and enhancements to partners & develop process improvements to optimize partner management activities. Valuate Channel partner sales performance and recommend improvements & Educate partners about product portfolio and complimentary services offered. Address partner related issues, sales conflicts and pricing issues in a timely manner & manage sales pipeline, forecast monthly sales and identify new business opportunities. Develop positive working relationship with partners to build business and stay current with latest developments in marketplace and competitor activities. Work with partners to develop sale proposals, quotations, and pricing & Deliver customer presentations and attend sales meetings and partner conferences. Coordination with the CRM department and ensuring that the all customer queries are forwarded them well in time to enable them to address and resolve the issues at the earliest; submitting the MIS to the management. Responding to client criticism and comments in a positive approach & assisting manager in tasks such as recruiting, training, developing business plan and so on. Work with partners to develop sale proposals, quotations, and pricing & Deliver customer presentations and attend sales meetings and partner conferences. Assist in partner marketing activities such as campaigns and other promotional activities. Preferred candidate profile Proven experience in real estate sales, particularly in catering to HNI clients. Strong understanding of the real estate market dynamics, property valuation, and investment strategies. Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele. Perks and benefits As Per industry norms.

https://www.naukri.com/job-listings-sustainability-green-building-consultant-bptp-noida-2-to-7-years-010525007374 Job description :- Stakeholder Coordination: - Coordinate with internal stakeholders such as project teams, design teams, architects, and other relevant departments for the collection and consolidation of documents related to IGBC (Indian Green Building Council) and other sustainability certifications. - Liaise with external consultants for timely submission and compliance. Documentation & Compliance: - Ensure all required sustainability-related documents are collected, reviewed, and shared accurately with consultants. - Maintain proper documentation in line with IGBC and other green building certification standards. Site Visits: - Conduct regular and need-based site visits to assess progress, verify sustainability measures, and support on-ground implementation as per green building guidelines. Presentation & Reporting: Prepare and present sustainability performance updates, certification progress reports, and other relevant information to senior management and consultants. Soft Skills: Should be well-presentable, possess strong communication and coordination skills, and be able to represent the sustainability team effectively across functions.

Job Title : Relationship Manager (Assistant Manager) Department : Customer Experience Location : Faridabad Experience Required : 6-9 years (preferably in real estate, hospitality or related sector) Job Summary: We are seeking a dynamic and customer-focused Relationship Manager to manage and streamline all pre-possession and possession-related processes. The ideal candidate will be responsible for ensuring timely and efficient handling of bookings, transfers, sales deed preparations, and possession formalities, ultimately delivering a seamless customer service experience. Key Responsibilities Areas: Booking Cycle Handling: Coordinate the entire booking process efficiently. Ensure accurate documentation and timely communication at every stage. Customer Onboarding : Execute welcome calls and welcome emails to introduce the customer to the project and post-booking process. Share next steps and point-of-contact details for smooth engagement. Documentation Execution: Facilitate timely execution and dispatch of essential documents including: Allotment Letter Agreement for Sale (BBA) PTM & NOC processing in case of loan Conveyance Deed formalities Possession documentation Customer Communication & Relationship Management: Maintain a healthy and professional relationship with customers. Ensure clear, timely updates regarding: Construction milestones Demand payment notices Project timelines Any customer queries or concerns Demand Notice & Collection Follow-up: Monitor and share payment demand notices as per the approved payment plan. Follow up regularly to ensure dues are cleared within the stipulated timelines. Work towards meeting monthly/quarterly collection targets. Possession Formalities: Assist customers in completing possession formalities smoothly. Coordinate with internal teams to ensure handover readiness and documentation. Please share your resume at ashish.jaryal@bptp.com

The Club Manager role entails overseeing all aspects of the luxury club's operations to ensure a high-quality member experience, operational excellence, and profitability. You will be responsible for managing Food & Beverage, Housekeeping, Events, Liquor Licensing, Revenue Generation, Team Management, and P&L responsibilities. Your key responsibilities will include: Club Operations & Member Services: Ensuring smooth day-to-day operations, maintaining high member satisfaction, and implementing SOPs for luxury service standards. Food & Beverage (F&B) Management: Overseeing restaurant, bar, banquet, and caf operations, ensuring quality, hygiene, and innovation in food offerings, and enhancing F&B revenue through promotions. Housekeeping & Facility Maintenance: Maintaining cleanliness and hygiene standards, coordinating scheduled upkeep, and monitoring vendor performance. Event Management & Programming: Conceptualizing, planning, and executing member-focused events, liaising with vendors for flawless execution, and maintaining an annual event calendar. Liquor License & Bar Operations: Ensuring compliance with liquor licensing norms, managing bar inventory, pricing, and promotions, and training staff on responsible service. Revenue Generation & Business Development: Driving revenue through various channels, identifying partnership opportunities, introducing loyalty programs, and monitoring revenue channels for profitability. Financial & P&L Management: Preparing budgets, tracking variances, managing costs, reviewing income/expense reports, and presenting MIS reports to management. Team Leadership & Training: Recruiting, training, and managing staff, conducting regular reviews, motivating the team, and implementing skill enhancement programs. Compliance, Safety & Risk Management: Ensuring compliance with legal requirements, conducting internal audits, and coordinating with regulatory authorities when necessary. Key Skills & Competencies required for this role include leadership, luxury hospitality, F&B expertise, budgeting, problem-solving, sales, and strong communication. Qualifications & Experience: A Bachelors/Masters degree in Hotel Management/Hospitality/Event Management, along with 8-12 years of relevant experience in managing clubs/hospitality/resorts, demonstrating a proven track record in team handling and business generation. To apply for this position, please share your resume at kanika.bhambri@bptp.com.,

As a Relationship Manager (Assistant Manager) in the Customer Experience department at Faridabad, you will play a crucial role in managing and optimizing all pre-possession and possession-related processes. Your main objective will be to ensure a seamless customer service experience through efficient handling of bookings, transfers, sales deed preparations, and possession formalities. Your key responsibilities will include: Booking Cycle Handling: - Efficiently coordinate the entire booking process. - Ensure accurate documentation and timely communication throughout. Customer Onboarding: - Conduct welcome calls and send welcome emails to introduce customers to the project and post-booking process. - Provide clear guidance on next steps and point-of-contact details for smooth engagement. Documentation Execution: - Facilitate the timely execution and dispatch of essential documents such as Allotment Letter, Agreement for Sale (BBA), PTM & NOC processing for loans, Conveyance Deed formalities, and possession documentation. Customer Communication & Relationship Management: - Build and maintain professional relationships with customers. - Provide clear and timely updates on construction milestones, project timelines, and address any customer queries or concerns promptly. Demand Notice & Collection Follow-up: - Regularly follow up with customers to ensure timely clearance of dues. - Work towards achieving monthly/quarterly collection targets. Possession Formalities: - Assist customers in completing possession formalities smoothly. - Coordinate with internal teams to ensure handover readiness and proper documentation. If you have 6-9 years of experience, preferably in real estate, hospitality, or related sectors, and possess excellent customer service skills, we encourage you to share your resume at ashish.jaryal@bptp.com to be considered for this exciting opportunity.,

Role : Lead overall administration and delivery of facility services (including for corporate office, branch office, project sites, clubs & hospitality, Sales center/s and CRM center/s) by ensuring adequacy of infrastructure, efficient space utilization and seamless availability of required support facilities. Work closely with departments such as IT, HR, Security and Hospitality to ensure adherence to SOPs for delivery of administrative services. Requirements : Min. 15-20 years of experience in Administration under leadership role. Graduate/Postgraduate in Business Administration or Facility Management. Experience in handling multi-site admin operations. Responsibilities: Oversee office space management, ensure optimal allocation and utilization of seating, coordinating workspace expansions, managing access card issuance along with accurate data reporting for space utilization Oversee the smooth functioning of office facilities and support infrastructure, including housekeeping, utilities, building maintenance, coordination with food & beverage services, electrical and plumbing services by managing vendors and contracts. Manage office consumables and procurement for non-IT and non-project-related needs, including pantry supplies, stationery, cleaning materials and maintenance equipment, ensuring proper vendor selection and oversee inventory control Supervise invoicing and budgeting for facility services, office supplies, travel expenses, and repairs, working closely with finance to ensure alignment with financial goals, timely payments, and accurate record-keeping Oversee the travel and transport desk, manage travel bookings for employees and guests, transport requests for staff and visitors, and coordination with vendors for travel agencies, accommodation providers, ensuring compliance with company policies Support event management, from planning to execution, coordinating with vendors for venue setup, catering, guest logistics, and transportation for internal and external corporate events Implement and supervise safety drills and training programs, collaborating with security and facility vendors to ensure staff readiness and compliance Ensure smooth front desk and guest / visitor management, along with coordination for logistical needs for guests and employees Oversee cafeteria and catering services, ensuring quality food and beverages for day-to-day operations, meetings, and company events, in collaboration with catering vendors Ensure SOP adherence, regular training of support staff and continuous improvement initiatives in site administrative management Oversee office dispatches and courier services, ensuring timely deliveries and proper handling of incoming goods and documents Ensure clearly established escalation procedures are in place and observed for incident, problem and crises reporting Review reports on site attendance and checklists periodically and highlight variances. Interested candidates can share their profiles at Kanika.bhambri@bptp.com

As the Lead Administrator, you will be responsible for overseeing the overall administration and delivery of facility services across various locations, including corporate offices, branch offices, project sites, clubs, hospitality centers, sales centers, and CRM centers. Your primary goal will be to ensure the adequacy of infrastructure, efficient space utilization, and seamless availability of required support facilities. Collaboration with departments such as IT, HR, Security, and Hospitality will be essential to ensure adherence to standard operating procedures (SOPs) for the smooth delivery of administrative services. With a minimum of 15-20 years of experience in Administration, preferably in a leadership role, you will be expected to have a strong background in Business Administration or Facility Management. Experience in managing multi-site administrative operations will be a significant advantage for this role. Your responsibilities will include overseeing office space management to ensure optimal allocation and utilization of seating, coordinating workspace expansions, managing access card issuance, and maintaining accurate data reporting for space utilization. Additionally, you will be responsible for managing office facilities and support infrastructure, including housekeeping, utilities, building maintenance, coordination with food & beverage services, as well as electrical and plumbing services by effectively managing vendors and contracts. You will also be tasked with managing office consumables and procurement for non-IT and non-project-related needs, overseeing the travel and transport desk, supporting event management, implementing safety drills and training programs, ensuring smooth front desk and guest/visitor management, overseeing cafeteria and catering services, and maintaining SOP adherence while continuously improving site administrative management. Furthermore, you will be responsible for managing office dispatches and courier services, ensuring timely deliveries, and proper handling of incoming goods and documents. It will also be crucial for you to establish and observe clearly defined escalation procedures for incident, problem, and crisis reporting, review reports on site attendance and checklists periodically, and highlight any variances. If you meet the requirements and are interested in this challenging opportunity, please share your profile with us at Kanika.bhambri@bptp.com.,

Job Purpose: To ensure a professional, warm, and responsive experience for all visiting customers and guests at the CRM office. The GRE will serve as the face of the organization and act as a communication bridge between customers and internal departments, ensuring prompt assistance and customer satisfaction. Key Responsibilities: Front Desk & Guest Handling Welcome all walk-in customers and visitors with warmth and professionalism. Maintain a visitor log, provide refreshments, and ensure comfortable seating and ambience. Direct customers to the appropriate department/person and manage wait times effectively. Customer Coordination Provide basic project details, possession timelines, and documentation guidance when requested. Assist in addressing customer concerns by coordinating with backend CRM teams. Guide customers through the process of documentation, payments, or any ongoing queries. Office & Experience Management Ensure the CRM lounge/front desk area is neat, organized, and stocked (water, beverages, brochures). Coordinate for meeting rooms, parking assistance, or appointment arrangements for CRM leads. Gather feedback from customers post-visit and report concerns for corrective actions. Communication Support Make follow-up calls or confirmation calls for scheduled appointments. Share updates with customers for pending dues, handover processes, or event invites when needed. Maintain professional communication standards – both verbal and written. CRM Support & Documentation Help customers fill out forms (e.g., possession request, NOC request, etc.). Maintain and update basic trackers on visits, follow-ups, and resolutions. Coordinate with Admin/Facility team for visitor badges, access, and hospitality. Required Skills & Attributes: Excellent communication & interpersonal skills. Presentable with a pleasing personality and professional etiquette. Calm and patient, with a service-oriented attitude. Strong sense of responsibility and time management. Basic knowledge of CRM/customer processes in real estate (preferred). Qualifications & Experience: Graduate (Any Stream); Hospitality/Communication background preferred. 1–3 years of experience in a customer-facing/front office or hospitality role. Prior experience in real estate, high-end retail, hotels, or premium service brands is a plus. Share your resume at Kanika.bhambri@bptp.com