Shape the Future of Work with Eptura
At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.
Job Description
We’re seeking a proactive and technically skilled CloudOps Engineer to automate, manage, and optimize infrastructure hosted on Azure for a variety of products and services. This role requires hands-on experience with Azure IaaS and PaaS resources, CI/CD pipelines, monitoring tools, and scripting languages. The ideal candidate is a quick thinker who can independently troubleshoot production issues, mentor team members, and collaborate across teams and technologies. You’ll play a key role in driving infrastructure improvements, ensuring system reliability, and supporting ITSM processes while contributing to a culture of continuous learning and innovation
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Automating the creation and management of infrastructure hosted on Azure for various products and services using various tools of the trade.
- Should take initiative, and continuously suggest improvements in existing processes and tools to optimize output.
- A quick thinker who can troubleshoot and investigate application and infrastructure issues in production environments independently ensuring zero escalations.
- A self-driven member open to working with various technologies and teams whenever required.
- Mentoring team members and assisting teams in various technical issues, creating artifacts that can be shared for inter and intra and inter-team knowledge sharing.
- Compare solutions and alternatives across both technical and business parameters, and suggest viable options based on defined cost and service requirements.
- Scoping the solution to enable accurate estimation of the effort by conducting full technical discovery, and identifying pain points, business, and technical requirements.
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1-2 years of experience
- Resource Deployment and Management: Create and manage Azure/AWS IaaS and PaaS resources (e.g. Azure App Services, Function App, VMs, Application Insights, Log Analytics, KQL/SQL query, Azure DevOps Automation, Azure PowerShell Scripting, APIM, Cosmos Database, SQL Database, Azure Data Factory, Storage Account, Azure Key Vault, Logic Apps). Modify/update the resources configuration based on the business requirements.
- Monitoring, Logging & Reporting: Set up monitoring, alerting, and logging solutions using Azure Monitor, Azure Application Insights, Azure Log Analytics and other Azure monitoring services to ensure application performance, availability, and security. Deploy & Manage the Azure Workbook to monitor the Azure Infrastructure, if there are any anomalies detected then report the same to DEV/App Ops team with the analysis and recommendation to remediate/eliminate the errors/failure.
- ITSM/ITIL Process: Incident Management, Service Request Management, Change Management & Problem Management in JIRA tools. Receive and manage incoming service requests and incidents. Provide L3 support to users, troubleshoot issues, and resolve problems. Log and categorize incidents and service requests. • Proficient in developing and managing CI/CD pipelines using Azure DevOps.
- Comfortable using any one of the following scripts ARM/Bicep/Terraform.
- Troubleshoot the issue using azure monitoring tool like logs application insights and log analytics.
- Hands-on experience with writing PowerShell and Linux Shell scripting.
- Familiar with the concept of Infra as Code and the related requirements for setting it up.
- Accustomed to using Versioning and code repository tools like Git/Bitbucket.
- Working knowledge of SQL\No SQL databases and their declarative languages.
- Basic Knowledge of infra and networking concepts is a plus.
Good to Have:
- Knowledge docker and container orchestration using Kubernetes.
- Azure Active directory
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Health insurance fully paid–Spouse, children, and Parents
- Accident insurance fully paid
- Flexible working allowance
- 25 days holidays
- 7 paid sick days
- 10 public holidays
- Employee Assistance Program
Eptura Information
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- Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.
Ready to make a difference? Explore opportunities with Eptura and join us on this incredible journey.
Joining Eptura means becoming part of a forward-thinking, dynamic team that's on a mission to shape a better, more connected future. We're seeking passionate, driven individuals who want to make a real impact and be at the forefront of workplace innovation.
At Eptura, diversity and inclusion are at the heart of what we do. We believe that embracing unique perspectives and backgrounds leads to stronger teams and better solutions for our customers. We are committed to creating a flexible, inclusive environment where everyone is welcome and empowered to succeed.
