CloudOps Engineer

We are seeking a highly skilled CloudOps Engineer for our cloud operations team within the Cloud Centre of Excellence (CCoE). This role requires deeply hands-on in AWS operations, troubleshooting, operating system management, and SRE practices. We are specifically looking for a candidate with strong hands-on technical expertise in cloud operations. The ideal candidate will bring experience in AWS infrastructure, Linux/Windows operations, container-based deployments, GitLab CI/CD automation, and end-to-end troubleshooting, ensuring our cloud platforms remain secure, resilient, and compliant.

Key Responsibilities

Operational Excellence & SRE

Drive Site Reliability Engineering (SRE) practices, including SLIs, SLOs, SLAs, error budgets, and automation of operational tasks.

Manage incident response, root cause analysis, and post-incident reviews to strengthen platform resilience.

Build and optimize observability and monitoring frameworks (CloudWatch, Grafana, Loki, Tempo, Prometheus).

Implement self-healing systems and automated recovery where possible.

Oversee OS patching to ensure no outstanding vulnerabilities, and maintain compliance with security standards.

Hands-on Cloud & Systems Engineering

Provision, manage, and troubleshoot AWS services such as EC2, ECS, EKS, Lambda, ELB, S3, EFS, RDS, VPC, and IAM.

Hands-on administration of Linux and Windows operating systems, including hardening, patching, and vulnerability remediation.

Troubleshoot complex issues across infrastructure, applications, networks, and operating systems.

Deploy and manage container-based workloads (ECS, EKS, Docker).

Automate operations using Infrastructure-as-Code (CloudFormation, Terraform) and scripting (Python, Ansible, Bash, PowerShell).

Implement and optimize GitLab CI/CD pipelines for operations-driven automation.

Support cloud security, IAM, encryption, and compliance standards

Basic Qualifications

8+ years of experience in cloud operations, engineering, or SRE roles.

Strong hands-on expertise with AWS services (EC2, ECS, EKS, Lambda, ELB, S3, EFS, VPC, IAM).

Good experience with Linux and Windows operating systems, including hardening and patching.

Proficiency with scripting languages (Python, Ansible, Bash, PowerShell).

Hands-on experience in container-based deployments (ECS, EKS, Docker).

Proven ability in infrastructure and application troubleshooting.

Deep knowledge of SRE principles, including monitoring, incident management, and SLIs/SLOs/SLAs.

Strong expertise in GitLab CI/CD and automation frameworks (CloudFormation, Terraform).

Working knowledge of cloud security, IAM, and encryption practices.

Excellent problem-solving, debugging, and communication skills.

Preferred Qualifications

AWS certifications: Solutions Architect Professional, DevOps Engineer Professional, or SysOps Administrator.

Experience with observability and monitoring tools (CloudWatch, Grafana, Loki, Tempo, Prometheus).

Familiarity with multi-cloud or hybrid-cloud operations (AWS and OCI).

Experience managing high-scale, high-availability, mission-critical environments.

Track record of implementing automation, SRE practices, and operational process improvements