Job Reference Code: Position name: Senior Cloud Engineer. Location: Remote. Shift: Role Overview: The AWS Cloud Engineer will be responsible for managing and optimizing our cloud infrastructure, automating deployment processes, and ensuring the seamless integration of new software. This role involves collaborating closely with cross-functional teams, including development, QA, and product management, to ensure consistent delivery of high-quality software solutions. The ideal candidate is a proactive problem solver with extensive experience in AWS cloud services, Terraform, CI/CD pipelines, Python scripting, and Ansible configuration management. The AWS Cloud Engineer will also contribute to security and compliance initiatives, helping to identify and mitigate potential vulnerabilities. Requirements Responsibilities: AWS Infrastructure: Design, implement, and manage cloud infrastructure using AWS core components such as EC2, S3, RDS, VPC, Lambda, and IAM Monitor and optimize AWS resources for cost-effectiveness and performance, implementing auto-scaling solutions to handle varying workloads Configure networking components such as VPCs, subnets, and security groups to ensure secure communication between cloud resources Automation and Configuration Management: Develop and maintain Infrastructure as Code (IaC) using Terraform for creating, updating, and managing cloud resources Utilize Ansible for automating configuration management, deploying software packages, and ensuring consistency across servers Automate server provisioning and application deployment, minimizing manual intervention Cloud formation template creation CI/CD Pipelines: Design, build, and manage CI/CD pipelines for continuous integration, testing, and deployment of applications Collaborate with development teams to integrate automated testing and ensure deployment processes align with project goals Implement rollback mechanisms for rapid response to deployment failures, ensuring minimal downtime Scripting and Tooling: Develop Python scripts for automating repetitive tasks, implementing custom tooling solutions, and integrating monitoring systems Integrate existing and new tools into workflows to optimize team productivity and streamline development cycles Security and Compliance: Ensure that cloud infrastructure and applications adhere to security best practices and compliance standards Implement monitoring and alerting solutions to proactively identify and address potential vulnerabilities Conduct regular security audits and vulnerability assessments, applying fixes as needed Collaboration and Communication: Work closely with development, QA, and product management teams to resolve issues, deploy new features, and provide support during production releases Document infrastructure configurations, CI/CD pipelines, and automation processes to facilitate knowledge transfer and onboarding Requirements: Required experience on AWS 7 years Required active certification AWS DevOps Engineer or AWS Solutions Architect Professional Bachelor's degree in computer science, Engineering, or a related field, or equivalent experience Knowledge of enterprise infrastructure solutions, including enterprise directories, on-premises hosting platforms (vSphere/Hyper-V), and datacenter storage and networking Lead and take part in cloud readiness assessments, workshops, roadmap, and application modernization discussion Strong experience with data center migrations to AWS, using cloud native tools such as cloud endure / migration hub Experience with automation (IaC) and configuration management tools such as Terraform, AWS CloudFormation and Ansible Advanced System Administration experience with Linux (SUSE, CentOS, RedHat) Experience with core AWS platform architecture, including areas such as: Organizations, Account Design, VPC, Subnet, segmentation strategies Prior experience is a plus in Managed Services for AWS Knowledge of enterprise infrastructure solutions, including enterprise directories, on-premises hosting platforms (vSphere/Hyper-V), and datacenter storage and networking Lead and take part in cloud readiness assessments, workshops, roadmap, and application modernization discussion Strong experience with data center migrations to AWS, using cloud native tools such as cloud endure / migration hub Knowledge of Advanced System Administration experience with Linux (SUSE, CentOS, RedHat) Benefits Work from Home set-up Comprehensive medical benefits Gratuity, PF, EPS and Bonus, NPS Shift Allowances On-call Allowance Health and wellness Allowances Learning and Development Allowances No question asked certification policy. Certification Bounty Bonus To know more about us you can visit our website www.protera.com
About Protera Welcome to Protera Technologies, where we're reimagining how SAP-centric organizations work in the cloud. Since 1998, we've been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here's the thing: we're not your typical "serious tech company." While we're obsessed with delivering top-notch IT solutions, we're all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we're collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you're looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. Work Schedule: 24x7 (Rotational Shift) What You'll Do As a SAP Technology Associate , you'll help keep mission-critical SAP systems running smoothly for global enterprise clients. You'll be on the front line of SAP system health—resolving technical issues, analyzing system performance, and keeping infrastructure secure and optimized. Here's a glimpse into your day-to-day: Diagnose and resolve technical issues in SAP systems with minimal service disruption. Analyze ABAP dumps to maintain system performance and stability. Manage and configure SAP printer setups across modules. Administer SAP client environments and manage user access and configurations. Support basic SAP security tasks like user/role management and authorization setup. Maintain and troubleshoot databases such as Oracle, HANA, SQL, and others. Apply SAP Notes and ensure timely system updates and patches. Monitor and manage SAP background jobs to ensure reliable performance. Requirements What You Bring We're all about skills, attitude, and passion. You're a great fit if you have: 1 to 3 years of experience in SAP BASIS administration. A bachelor's degree in Information Technology or a related field. Solid understanding of SAP software configuration and maintenance. Hands-on experience with Linux and Windows OS administration. Familiarity with database tools for SQL, MaxDB, DB2, Oracle, HANA, or Sybase ASE. A foundational grasp of SAP Security concepts. Clear and confident communication skills in English (written and verbal). A quick-learning mindset and motivation to stay current in the SAP space. Bonus Skills That Make You Stand Out SAP NetWeaver (NW) Administration certification A strong drive for continuous improvement and self-learning Ability to collaborate with diverse, cross-functional global teams Excellent multitasking and time management in fast-paced environments Analytical thinker with a proactive problem-solving approach A team-first attitude and collaborative spirit Why Join Protera? Work with global enterprise clients Learn fast with mentorship, certifications, and career growth Make a real impact in a company where ideas are welcome Flexible work setup (remote/hybrid) People-first culture with a global mindset Ready to Make the Move? We'd love to meet you. Click "Apply Now" and tell us why you're the one. Not sure yet? Check us out at www.protera.com or connect with our team on LinkedIn. Protera is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Work from Home set up Comprehensive medical benefits Gratuity, PF, EPS and Bonus Shift Allowances Health and wellness Allowances Learning and Development Allowances
Job reference code: 275 Position name: Payroll and HR Admin Specialist Location: Mumbai, India Experience: 2-3 years About Protera Welcome to Protera Technologies, where we're reimagining how SAP-centric organizations work in the cloud. Since 1998, we've been pioneers in bringing SAP and related applications to cloud-think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here's the thing: we're not your typical "serious tech company." While we're obsessed with delivering top-notch IT solutions, we're all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we're collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you're looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. What You'll Do Your main responsibilities will include but not limited to: Assisting with end-to-end payroll processing and administration Calculating and verifying employee salaries, benefits, and deductions in accordance with company policies, employment contracts, and legal regulations Ensuring timely and accurate data entry of payroll information, including employee details, timesheets, and attendance records, to maintain precise payroll records Responsible for MIS and Analytics regarding payroll and employee benefits with standardization of reports for better decision making Responding promptly to employee inquiries and concerns regarding their payroll Conducting regular audits and verifications of payroll data to identify and rectify any inaccuracies and discrepancies Supporting the implementation and integration of new payroll systems or upgrades Participating in process improvement initiatives Building and maintaining positive relationships with payroll service providers and vendors Collaborating closely with payroll vendor teams to exchange relevant payroll information and resolve payroll-related issues Staying updated with the latest payroll regulations, tax laws, and labor standards Supporting in recruitment, induction and other people operations activities Requirements What You Bring We're all about skills, attitude, and passion. You're a great fit if you have: Bachelor's degree or equivalent experience in Business, Human Resources, or related area 2+ years' of experience working in Human Resources and payroll Experience in working on any of the payroll systems is a must Experience working on ADP-Payroll Services is an added advantage Must have skills: Excellent attention to detail for accurate payroll management and support Working knowledge of payroll laws, regulations, and compliance requirements People oriented and results driven Strong interpersonal and communication skills Quick learner who can adapt to new challenges and opportunities Benefits Work from Home set-up Comprehensive medical benefits Gratuity, PF, EPS and Bonus, NPS Shift Allowances On-call Allowance Health and wellness Allowances Learning and Development Allowances No question asked certification policy. Certification Bounty Bonus To know more about us you can visit our website www.protera.com
Role Overview: At Protera Technologies, you will be part of a global crew working to bring SAP-centric organizations to the cloud. The company values keeping the work environment approachable and enjoyable while delivering top-notch IT solutions. As a member of the team, your main responsibilities will include calculating and verifying employee salaries, benefits, and deductions, participating in process improvement initiatives, and supporting in recruitment and people operations activities. Key Responsibilities: - Calculate and verify employee salaries, benefits, and deductions in accordance with company policies, employment contracts, and legal regulations. - Participate in process improvement initiatives. - Support in recruitment, induction, and other people operations activities. Qualifications Required: - Bachelor's degree or equivalent experience in Business, Human Resources, or a related area. Must have skills: - People oriented and results driven. - Strong interpersonal and communication skills. - Quick learner who can adapt to new challenges and opportunities. Additional Details: Protera Technologies offers a work from home set-up and comprehensive medical benefits, including Gratuity, PF, EPS, Bonus, NPS, Shift Allowances, On-call Allowance, Health and Wellness Allowances, Learning and Development Allowances. The company also follows a "no question asked" certification policy and provides a Certification Bounty Bonus. For more information about Protera Technologies, you can visit their website at www.protera.com.,
About Protera Welcome to Protera Technologies, where we're reimagining how SAP-centric organizations work in the cloud. Since 1998, we've been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here's the thing: we're not your typical "serious tech company." While we're obsessed with delivering top-notch IT solutions, we're all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we're collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you're looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. Job Title- SOC Analyst Shift Timing- Rotational (24*7) Work mode- Remote What You'll Do The SOC Analyst is responsible for maintaining the organization's cybersecurity posture through continuous monitoring, detection, and incident response. Using advanced technologies such as Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), Network Detection and Response (NDR), File Integrity Monitoring (FIM), and Next-Gen Antivirus (NGAV), the analyst identifies and mitigates security threats in real time. This role also contributes to the design and development of automated playbooks using Security Orchestration, Automation, and Response (SOAR) platforms to streamline response workflows and improve SOC efficiency. The analyst collaborates across teams to strengthen detection logic, enhance processes, and ensure proactive defense against evolving cyber threats. Key Responsibilities Threat Monitoring & Detection Monitor and analyze security alerts from SIEM, EDR, NDR, FIM, and Antivirus platforms to detect potential threats Perform correlation and pattern analysis across multiple data sources to identify anomalies and sophisticated attack behaviors Continuously tune and optimize detection rules to reduce false positives and improve fidelity Incident Response & Management Execute incident response lifecycle activities including triage, containment, eradication, and recovery following NIST standards Document incidents thoroughly, providing root cause analysis, attack vectors, and corrective actions Support post-incident reviews to identify control gaps and recommend security improvements Playbook Development & Automation Develop, maintain, and enhance incident response playbooks and runbooks to ensure standardized handling of recurring alerts and use cases Collaborate with senior analysts to build SOAR playbooks for automated enrichment, containment, and notification workflows Align playbooks with MITRE ATT&CK and Cyber Kill Chain frameworks to ensure comprehensive coverage of adversarial tactics Vulnerability & Risk Management Conduct regular vulnerability assessments and coordinate with IT teams for timely remediation Evaluate system configurations and network architecture for potential risks and ensure secure baselines Track and report on vulnerability remediation metrics Security Tooling & Integration Manage and optimize EDR, SIEM, SOAR, FIM, NDR, and Antivirus tools to ensure operational readiness Integrate data sources and automate workflows between platforms for improved incident visibility and response time Provide input on the design and deployment of new security solutions File Integrity & Endpoint Protection Monitor File Integrity Monitoring (FIM) systems to detect unauthorized modifications in critical files and directories Analyze and respond to Antivirus/NGAV alerts to prevent and contain endpoint infections Validate cleanup and verify systems post-remediation Network Detection & Threat Intelligence Leverage NDR tools to identify lateral movement, command-and-control (C2) traffic, and exfiltration attempts Incorporate Threat Intelligence Feeds (STIX/TAXII) for enhanced situational awareness and detection context Conduct proactive threat hunting based on known TTPs (Tactics, Techniques, and Procedures) Reporting & Compliance Generate detailed reports and dashboards highlighting incident metrics, trends, and SOC performance (MTTD, MTTR, volume by category) Ensure compliance with standards like ISO 27001, SOC 2, GDPR, HIPAA, and NIST CSF Support audits and assist in evidence gathering for compliance activities Requirements What You Bring Skills & Qualifications Experience: 4+ years in SOC operations, cybersecurity, or incident response. Technical Expertise: Strong knowledge of EDR, SIEM, SOAR, NDR, FIM, and Antivirus/NGAV platforms Experience in writing playbooks, automating responses, and tuning detection logic Familiarity with incident handling frameworks, threat hunting, and digital forensics Framework Knowledge: MITRE ATT&CK, Cyber Kill Chain, NIST IR, ISO 27001. Certifications (Preferred): CompTIA Security+, CySA+, CEH, Microsoft SC-200, or equivalent. Tools Exposure (Preferred): SIEM: Splunk, Microsoft Sentinel, QRadar, Elastic EDR/NDR: CrowdStrike Falcon, Defender for Endpoint, SentinelOne, Darktrace, Corelight FIM/AV: Tripwire, Qualys FIM, Trellix/McAfee, Sophos, Bitdefender SOAR: Cortex XSOAR, Splunk SOAR, Microsoft Sentinel Automation Desired Candidate Profile Experience creating and maintaining incident response playbooks and runbooks. Ability to perform threat hunting and deep-dive investigation using EDR, NDR, and SIEM telemetry. Knowledge of security automation, cloud-native security, and network forensics. Strong communication and documentation skills for both technical and executive audiences. Works effectively in high-pressure, time-sensitive environments while maintaining precision and accuracy. Benefits Work from Home set-up Comprehensive medical benefits Gratuity, PF, EPS and Bonus, NPS Shift Allowances On-call Allowance Health and wellness Allowances Learning and Development Allowances No question asked certification policy. Certification Bounty Bonus To know more about us you can visit our website www.protera.com
About Protera Welcome to Protera Technologies, where we're reimagining how SAP-centric organizations work in the cloud. Since 1998, we've been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here's the thing: we're not your typical "serious tech company." While we're obsessed with delivering top-notch IT solutions, we're all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we're collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you're looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. Job Title- SOC Analyst Shift Timing- Rotational (24*7) Work mode- Remote What You'll Do The SOC Analyst is responsible for maintaining the organization's cybersecurity posture through continuous monitoring, detection, and incident response. Using advanced technologies such as Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), Network Detection and Response (NDR), File Integrity Monitoring (FIM), and Next-Gen Antivirus (NGAV), the analyst identifies and mitigates security threats in real time. This role also contributes to the design and development of automated playbooks using Security Orchestration, Automation, and Response (SOAR) platforms to streamline response workflows and improve SOC efficiency. The analyst collaborates across teams to strengthen detection logic, enhance processes, and ensure proactive defense against evolving cyber threats. Key Responsibilities Threat Monitoring & Detection Monitor and analyze security alerts from SIEM, EDR, NDR, FIM, and Antivirus platforms to detect potential threats Perform correlation and pattern analysis across multiple data sources to identify anomalies and sophisticated attack behaviors Continuously tune and optimize detection rules to reduce false positives and improve fidelity Incident Response & Management Execute incident response lifecycle activities including triage, containment, eradication, and recovery following NIST standards Document incidents thoroughly, providing root cause analysis, attack vectors, and corrective actions Support post-incident reviews to identify control gaps and recommend security improvements Playbook Development & Automation Develop, maintain, and enhance incident response playbooks and runbooks to ensure standardized handling of recurring alerts and use cases Collaborate with senior analysts to build SOAR playbooks for automated enrichment, containment, and notification workflows Align playbooks with MITRE ATT&CK and Cyber Kill Chain frameworks to ensure comprehensive coverage of adversarial tactics Vulnerability & Risk Management Conduct regular vulnerability assessments and coordinate with IT teams for timely remediation Evaluate system configurations and network architecture for potential risks and ensure secure baselines Track and report on vulnerability remediation metrics Security Tooling & Integration Manage and optimize EDR, SIEM, SOAR, FIM, NDR, and Antivirus tools to ensure operational readiness Integrate data sources and automate workflows between platforms for improved incident visibility and response time Provide input on the design and deployment of new security solutions File Integrity & Endpoint Protection Monitor File Integrity Monitoring (FIM) systems to detect unauthorized modifications in critical files and directories Analyze and respond to Antivirus/NGAV alerts to prevent and contain endpoint infections Validate cleanup and verify systems post-remediation Network Detection & Threat Intelligence Leverage NDR tools to identify lateral movement, command-and-control (C2) traffic, and exfiltration attempts Incorporate Threat Intelligence Feeds (STIX/TAXII) for enhanced situational awareness and detection context Conduct proactive threat hunting based on known TTPs (Tactics, Techniques, and Procedures) Reporting & Compliance Generate detailed reports and dashboards highlighting incident metrics, trends, and SOC performance (MTTD, MTTR, volume by category) Ensure compliance with standards like ISO 27001, SOC 2, GDPR, HIPAA, and NIST CSF Support audits and assist in evidence gathering for compliance activities Requirements What You Bring Skills & Qualifications Experience: 4+ years in SOC operations, cybersecurity, or incident response. Technical Expertise: Strong knowledge of EDR, SIEM, SOAR, NDR, FIM, and Antivirus/NGAV platforms Experience in writing playbooks, automating responses, and tuning detection logic Familiarity with incident handling frameworks, threat hunting, and digital forensics Framework Knowledge: MITRE ATT&CK, Cyber Kill Chain, NIST IR, ISO 27001. Certifications (Preferred): CompTIA Security+, CySA+, CEH, Microsoft SC-200, or equivalent. Tools Exposure (Preferred): SIEM: Splunk, Microsoft Sentinel, QRadar, Elastic EDR/NDR: CrowdStrike Falcon, Defender for Endpoint, SentinelOne, Darktrace, Corelight FIM/AV: Tripwire, Qualys FIM, Trellix/McAfee, Sophos, Bitdefender SOAR: Cortex XSOAR, Splunk SOAR, Microsoft Sentinel Automation Desired Candidate Profile Experience creating and maintaining incident response playbooks and runbooks. Ability to perform threat hunting and deep-dive investigation using EDR, NDR, and SIEM telemetry. Knowledge of security automation, cloud-native security, and network forensics. Strong communication and documentation skills for both technical and executive audiences. Works effectively in high-pressure, time-sensitive environments while maintaining precision and accuracy. Benefits Work from Home set-up Comprehensive medical benefits Gratuity, PF, EPS and Bonus, NPS Shift Allowances On-call Allowance Health and wellness Allowances Learning and Development Allowances No question asked certification policy. Certification Bounty Bonus To know more about us you can visit our website www.protera.com
About Protera Welcome to Protera Technologies, where we're reimagining how SAP-centric organizations work in the cloud. Since 1998, we've been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here's the thing: we're not your typical "serious tech company." While we're obsessed with delivering top-notch IT solutions, we're all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we're collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you're looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. Job Title- SOC Analyst Shift Timing- Rotational (24*7) Work mode- Remote What You'll Do The SOC Analyst is responsible for maintaining the organization's cybersecurity posture through continuous monitoring, detection, and incident response. Using advanced technologies such as Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), Network Detection and Response (NDR), File Integrity Monitoring (FIM), and Next-Gen Antivirus (NGAV), the analyst identifies and mitigates security threats in real time. This role also contributes to the design and development of automated playbooks using Security Orchestration, Automation, and Response (SOAR) platforms to streamline response workflows and improve SOC efficiency. The analyst collaborates across teams to strengthen detection logic, enhance processes, and ensure proactive defense against evolving cyber threats. Key Responsibilities Threat Monitoring & Detection Monitor and analyze security alerts from SIEM, EDR, NDR, FIM, and Antivirus platforms to detect potential threats Perform correlation and pattern analysis across multiple data sources to identify anomalies and sophisticated attack behaviors Continuously tune and optimize detection rules to reduce false positives and improve fidelity Incident Response & Management Execute incident response lifecycle activities including triage, containment, eradication, and recovery following NIST standards Document incidents thoroughly, providing root cause analysis, attack vectors, and corrective actions Support post-incident reviews to identify control gaps and recommend security improvements Playbook Development & Automation Develop, maintain, and enhance incident response playbooks and runbooks to ensure standardized handling of recurring alerts and use cases Collaborate with senior analysts to build SOAR playbooks for automated enrichment, containment, and notification workflows Align playbooks with MITRE ATT&CK and Cyber Kill Chain frameworks to ensure comprehensive coverage of adversarial tactics Vulnerability & Risk Management Conduct regular vulnerability assessments and coordinate with IT teams for timely remediation Evaluate system configurations and network architecture for potential risks and ensure secure baselines Track and report on vulnerability remediation metrics Security Tooling & Integration Manage and optimize EDR, SIEM, SOAR, FIM, NDR, and Antivirus tools to ensure operational readiness Integrate data sources and automate workflows between platforms for improved incident visibility and response time Provide input on the design and deployment of new security solutions File Integrity & Endpoint Protection Monitor File Integrity Monitoring (FIM) systems to detect unauthorized modifications in critical files and directories Analyze and respond to Antivirus/NGAV alerts to prevent and contain endpoint infections Validate cleanup and verify systems post-remediation Network Detection & Threat Intelligence Leverage NDR tools to identify lateral movement, command-and-control (C2) traffic, and exfiltration attempts Incorporate Threat Intelligence Feeds (STIX/TAXII) for enhanced situational awareness and detection context Conduct proactive threat hunting based on known TTPs (Tactics, Techniques, and Procedures) Reporting & Compliance Generate detailed reports and dashboards highlighting incident metrics, trends, and SOC performance (MTTD, MTTR, volume by category) Ensure compliance with standards like ISO 27001, SOC 2, GDPR, HIPAA, and NIST CSF Support audits and assist in evidence gathering for compliance activities Requirements What You Bring Skills & Qualifications Experience: 4+ years in SOC operations, cybersecurity, or incident response. Technical Expertise: Strong knowledge of EDR, SIEM, SOAR, NDR, FIM, and Antivirus/NGAV platforms Experience in writing playbooks, automating responses, and tuning detection logic Familiarity with incident handling frameworks, threat hunting, and digital forensics Framework Knowledge: MITRE ATT&CK, Cyber Kill Chain, NIST IR, ISO 27001. Certifications (Preferred): CompTIA Security+, CySA+, CEH, Microsoft SC-200, or equivalent. Tools Exposure (Preferred): SIEM: Splunk, Microsoft Sentinel, QRadar, Elastic EDR/NDR: CrowdStrike Falcon, Defender for Endpoint, SentinelOne, Darktrace, Corelight FIM/AV: Tripwire, Qualys FIM, Trellix/McAfee, Sophos, Bitdefender SOAR: Cortex XSOAR, Splunk SOAR, Microsoft Sentinel Automation Desired Candidate Profile Experience creating and maintaining incident response playbooks and runbooks. Ability to perform threat hunting and deep-dive investigation using EDR, NDR, and SIEM telemetry. Knowledge of security automation, cloud-native security, and network forensics. Strong communication and documentation skills for both technical and executive audiences. Works effectively in high-pressure, time-sensitive environments while maintaining precision and accuracy. Benefits Work from Home set-up Comprehensive medical benefits Gratuity, PF, EPS and Bonus, NPS Shift Allowances On-call Allowance Health and wellness Allowances Learning and Development Allowances No question asked certification policy. Certification Bounty Bonus To know more about us you can visit our website www.protera.com
About Protera Welcome to Protera Technologies, where we're reimagining how SAP-centric organizations work in the cloud. Since 1998, we've been pioneers in bringing SAP and related applications to the cloudthink Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here's the thing: we're not your typical serious tech company. While we're obsessed with delivering top-notch IT solutions, we're all about keeping it real, approachable, and enjoyable. We work hard, but we also play hardwhether we're collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you're looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. Job Title- SOC Analyst Shift Timing- Rotational (24*7) Work mode- Remote What You'll Do The SOC Analyst is responsible for maintaining the organization's cybersecurity posture through continuous monitoring, detection, and incident response. Using advanced technologies such as Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), Network Detection and Response (NDR), File Integrity Monitoring (FIM), and Next-Gen Antivirus (NGAV), the analyst identifies and mitigates security threats in real time. This role also contributes to the design and development of automated playbooks using Security Orchestration, Automation, and Response (SOAR) platforms to streamline response workflows and improve SOC efficiency. The analyst collaborates across teams to strengthen detection logic, enhance processes, and ensure proactive defense against evolving cyber threats. Key Responsibilities Threat Monitoring & Detection Monitor and analyze security alerts from SIEM, EDR, NDR, FIM, and Antivirus platforms to detect potential threats Perform correlation and pattern analysis across multiple data sources to identify anomalies and sophisticated attack behaviors Continuously tune and optimize detection rules to reduce false positives and improve fidelity Incident Response & Management Execute incident response lifecycle activities including triage, containment, eradication, and recovery following NIST standards Document incidents thoroughly, providing root cause analysis, attack vectors, and corrective actions Support post-incident reviews to identify control gaps and recommend security improvements Playbook Development & Automation Develop, maintain, and enhance incident response playbooks and runbooks to ensure standardized handling of recurring alerts and use cases Collaborate with senior analysts to build SOAR playbooks for automated enrichment, containment, and notification workflows Align playbooks with MITRE ATT&CK and Cyber Kill Chain frameworks to ensure comprehensive coverage of adversarial tactics Vulnerability & Risk Management Conduct regular vulnerability assessments and coordinate with IT teams for timely remediation Evaluate system configurations and network architecture for potential risks and ensure secure baselines Track and report on vulnerability remediation metrics Security Tooling & Integration Manage and optimize EDR, SIEM, SOAR, FIM, NDR, and Antivirus tools to ensure operational readiness Integrate data sources and automate workflows between platforms for improved incident visibility and response time Provide input on the design and deployment of new security solutions File Integrity & Endpoint Protection Monitor File Integrity Monitoring (FIM) systems to detect unauthorized modifications in critical files and directories Analyze and respond to Antivirus/NGAV alerts to prevent and contain endpoint infections Validate cleanup and verify systems post-remediation Network Detection & Threat Intelligence Leverage NDR tools to identify lateral movement, command-and-control (C2) traffic, and exfiltration attempts Incorporate Threat Intelligence Feeds (STIX/TAXII) for enhanced situational awareness and detection context Conduct proactive threat hunting based on known TTPs (Tactics, Techniques, and Procedures) Reporting & Compliance Generate detailed reports and dashboards highlighting incident metrics, trends, and SOC performance (MTTD, MTTR, volume by category) Ensure compliance with standards like ISO 27001, SOC 2, GDPR, HIPAA, and NIST CSF Support audits and assist in evidence gathering for compliance activities Requirements What You Bring Skills & Qualifications Experience: 4+ years in SOC operations, cybersecurity, or incident response. Technical Expertise: Strong knowledge of EDR, SIEM, SOAR, NDR, FIM, and Antivirus/NGAV platforms Experience in writing playbooks, automating responses, and tuning detection logic Familiarity with incident handling frameworks, threat hunting, and digital forensics Framework Knowledge: MITRE ATT&CK, Cyber Kill Chain, NIST IR, ISO 27001. Certifications (Preferred): CompTIA Security+, CySA+, CEH, Microsoft SC-200, or equivalent. Tools Exposure (Preferred): SIEM: Splunk, Microsoft Sentinel, QRadar, Elastic EDR/NDR: CrowdStrike Falcon, Defender for Endpoint, SentinelOne, Darktrace, Corelight FIM/AV: Tripwire, Qualys FIM, Trellix/McAfee, Sophos, Bitdefender SOAR: Cortex XSOAR, Splunk SOAR, Microsoft Sentinel Automation Desired Candidate Profile Experience creating and maintaining incident response playbooks and runbooks. Ability to perform threat hunting and deep-dive investigation using EDR, NDR, and SIEM telemetry. Knowledge of security automation, cloud-native security, and network forensics. Strong communication and documentation skills for both technical and executive audiences. Works effectively in high-pressure, time-sensitive environments while maintaining precision and accuracy. Benefits Work from Home set-up? Comprehensive medical benefits? ?Gratuity, PF, EPS and Bonus, NPS? ?Shift Allowances? On-call Allowance? Health and wellness Allowances? Learning and Development Allowances? No question asked certification policy.? Certification Bounty Bonus To know more about us you can visit our website www.protera.com
About Protera Welcome to Protera Technologies, where we’re reimagining how SAP-centric organizations work in the cloud. Since 1998, we’ve been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here’s the thing: we’re not your typical “serious tech company.” While we’re obsessed with delivering top-notch IT solutions, we’re all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we’re collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you’re looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. Work Schedule: 24x7 (Rotational Shift) Location: Mumbai (Hybrid) What You’ll Do Duties Effectively manage the full lifecycle of incidents and service requests received from internal and external customers. Answer inbound customer service calls and emails. Maintain high quality of communication with customers in all channels. Coordinate incident investigation, analysis and closure by escalating to appropriate L1, L2 & L3 support teams. Adhere to all policies and procedures of the Service Desk which operates 24/7 (shift work) Requirements Must Have University Degree or Technical/Vocational Certification in Computing, Electronics, or related IT field Good communication skills verbal & written in English. To be able to communicate with IT teams and departments, end users and internal customers. Possess keen attention to detail. Ability to multitask, prioritize and work independently. Problem solving and troubleshooting skills. Working a shift schedule. Willing to commit and grow. Nice to Have Microsoft Office knowledge (Word, PowerPoint, Excel, and Outlook) Analytical skills SAP familiarity desirable Linux basic knowledge DB administration/understanding Understanding of ITSM tools and ITIL best practices Understanding in areas such as Networking or System Administration, Databases or Application Support desirable Additional foreign languages will be considered a plus. Why Join Protera? Work with global enterprise clients Learn fast with mentorship, certifications, and career growth Make a real impact in a company where ideas are welcome Flexible work setup (remote/hybrid) People-first culture with a global mindset Ready to Make the Move? We’d love to meet you. Click “Apply Now” and tell us why you’re the one. Not sure yet? Check us out at www.protera.com or connect with our team on LinkedIn. Protera is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Work from Home set up Comprehensive medical benefits Gratuity, PF, EPS and Bonus Shift Allowances Health and wellness Allowances Learning and Development Allowances
About Protera Welcome to Protera Technologies, where we’re reimagining how SAP-centric organizations work in the cloud. Since 1998, we’ve been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here’s the thing: we’re not your typical “serious tech company.” While we’re obsessed with delivering top-notch IT solutions, we’re all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we’re collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you’re looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. Work Schedule: 24x7 (Rotational Shift) Location: Mumbai (Hybrid) What You’ll Do Duties Effectively manage the full lifecycle of incidents and service requests received from internal and external customers. Answer inbound customer service calls and emails. Maintain high quality of communication with customers in all channels. Coordinate incident investigation, analysis and closure by escalating to appropriate L1, L2 & L3 support teams. Adhere to all policies and procedures of the Service Desk which operates 24/7 (shift work) Requirements Must Have University Degree or Technical/Vocational Certification in Computing, Electronics, or related IT field Good communication skills verbal & written in English. To be able to communicate with IT teams and departments, end users and internal customers. Possess keen attention to detail. Ability to multitask, prioritize and work independently. Problem solving and troubleshooting skills. Working a shift schedule. Willing to commit and grow. Nice to Have Microsoft Office knowledge (Word, PowerPoint, Excel, and Outlook) Analytical skills SAP familiarity desirable Linux basic knowledge DB administration/understanding Understanding of ITSM tools and ITIL best practices Understanding in areas such as Networking or System Administration, Databases or Application Support desirable Additional foreign languages will be considered a plus. Why Join Protera? Work with global enterprise clients Learn fast with mentorship, certifications, and career growth Make a real impact in a company where ideas are welcome Flexible work setup (remote/hybrid) People-first culture with a global mindset Ready to Make the Move? We’d love to meet you. Click “Apply Now” and tell us why you’re the one. Not sure yet? Check us out at www.protera.com or connect with our team on LinkedIn. Protera is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Work from Home set up Comprehensive medical benefits Gratuity, PF, EPS and Bonus Shift Allowances Health and wellness Allowances Learning and Development Allowances
About Protera Welcome to Protera Technologies, where we're reimagining how SAP-centric organizations work in the cloud. Since 1998, we've been pioneers in bringing SAP and related applications to the cloud—think Microsoft Azure and AWS. Our global crew, spanning the US with offices in Chicago (HQ), Athens, Greece, and Mumbai, India, is on a mission to make IT smoother, faster, and more fun for our clients. But here's the thing: we're not your typical "serious tech company." While we're obsessed with delivering top-notch IT solutions, we're all about keeping it real, approachable, and enjoyable. We work hard, but we also play hard—whether we're collaborating on cloud optimizations, enhancing security, or just hanging out as a team. At Protera, we believe in empowering SAP-centric organizations with the best tools and tech to drive growth, and we love what we do. Our values? Simple: stay curious, stay authentic, and make meaningful connections. We celebrate wins big and small, whether it's a successful project or a fun team event. If you're looking for a place where tech and fun collide, come join us and see what makes Protera a great place to work. Work Schedule: 24x7 (Rotational Shift) Location: Mumbai (Hybrid) What You'll Do Duties Effectively manage the full lifecycle of incidents and service requests received from internal and external customers Answer inbound customer service calls and emails. Maintain high quality of communication with customers in all channels Coordinate incident investigation, analysis and closure by escalating to appropriate L1, L2 & L3 support teams Adhere to all policies and procedures of the Service Desk which operates 24/7 (shift work) Requirements Must Have University Degree or Technical/Vocational Certification in Computing, Electronics, or related IT field Good communication skills verbal & written in English. To be able to communicate with IT teams and departments, end users and internal customers Possess keen attention to detail Ability to multitask, prioritize and work independently Problem solving and troubleshooting skills Working a shift schedule Willing to commit and grow Nice to Have Microsoft Office knowledge (Word, PowerPoint, Excel, and Outlook) Analytical skills SAP familiarity desirable Linux basic knowledge DB administration/understanding Understanding of ITSM tools and ITIL best practices Understanding in areas such as Networking or System Administration, Databases or Application Support desirable Additional foreign languages will be considered a plus Why Join Protera? Work with global enterprise clients Learn fast with mentorship, certifications, and career growth Make a real impact in a company where ideas are welcome Flexible work setup (remote/hybrid) People-first culture with a global mindset Ready to Make the Move? We'd love to meet you. Click "Apply Now" and tell us why you're the one. Not sure yet? Check us out at www.protera.com or connect with our team on LinkedIn. Protera is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Work from Home set up Comprehensive medical benefits Gratuity, PF, EPS and Bonus Shift Allowances Health and wellness Allowances Learning and Development Allowances