Centre Manager

1. Operational Management:

• Oversee daily operations of the eye hospital, including outpatient departments, surgical suites, diagnostics, and patient services.
• Ensure efficient patient flow and timely service to enhance patient satisfaction and optimize resource utilization.
• Coordinate with various departments, such as reception, nursing, and doctors, to ensure smooth operations and minimal patient wait time.

2. Staff Management and Training:

• Lead, train, and supervise a team of administrative and clinical staff, including doctors, nurses, technicians, and support staff.
• Conduct performance evaluations and provide constructive feedback for continuous improvement.
• Organize regular training sessions to ensure staff are updated on new procedures, equipment, and patient care standards.

3. Patient Care and Quality Assurance:

• Maintain high standards of patient care and monitor patient satisfaction levels, implementing improvements as needed.
• Oversee compliance with medical standards, hospital protocols, and accreditation requirements.
• Ensure the hospital adheres to healthcare regulations and is prepared for periodic audits.

4. Financial Management:

• Manage budgets and financial planning, ensuring effective allocation of resources and cost control.
• Monitor revenue cycles, including billing, payments, insurance claims, and account receivables.
• Collaborate with the finance team to prepare regular financial reports and analyze key metrics.

5. Inventory and Equipment Management:

• Oversee procurement, storage, and maintenance of medical and surgical equipment, medications, and consumables.
• Ensure regular maintenance and calibration of medical equipment to avoid downtime and safety issues.
• Maintain records of supplies and ensure timely restocking.

6. Patient Relations and Community Outreach:

• Engage with patients to gather feedback, address grievances, and improve patient experience.
• Develop and implement initiatives to increase hospital visibility and patient volume, such as community outreach programs and partnerships.
• Organize free eye camps, awareness programs, and other CSR activities as part of the hospital’s community engagement efforts.

7. Health and Safety:

• Ensure adherence to safety protocols for both patients and staff, including infection control and emergency preparedness.
• Conduct regular safety drills and ensure compliance with health and safety regulations.

8. Reporting and Documentation:

• Maintain accurate records of patient data, staff performance, equipment, and inventory.
• Prepare and present monthly and quarterly operational reports for senior management review.

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Experience:

• total work: 3 years (Required)

Work Location: In person