Centre Manager

As an experienced eye hospital manager, you will play a crucial role in overseeing the daily operations of the facility to ensure optimal patient care and operational efficiency. Your responsibilities will include: - **Operational Management**: - Oversee daily operations of the eye hospital, managing outpatient departments, surgical suites, diagnostics, and patient services. - Ensure efficient patient flow and timely service to enhance patient satisfaction while optimizing resource utilization. - Coordinate with various departments to guarantee smooth operations and minimal patient wait time. - **Staff Management and Training**: - Lead, train, and supervise a team of administrative and clinical staff, providing guidance to doctors, nurses, technicians, and support staff. - Conduct performance evaluations and offer constructive feedback for continuous improvement. - Organize regular training sessions to keep staff updated on new procedures, equipment, and patient care standards. - **Patient Care and Quality Assurance**: - Maintain high standards of patient care and monitor satisfaction levels, implementing improvements when necessary. - Ensure compliance with medical standards, hospital protocols, and accreditation requirements. - Prepare the hospital for healthcare audits and oversee adherence to regulations. - **Financial Management**: - Manage budgets and financial planning, ensuring effective resource allocation and cost control. - Collaborate with the finance team to prepare financial reports and analyze key metrics. - **Inventory and Equipment Management**: - Oversee procurement, storage, and maintenance of medical and surgical equipment, medications, and consumables. - Ensure regular maintenance and calibration of medical equipment to prevent downtime and safety issues. - Maintain accurate records of supplies, ensuring timely restocking. - **Patient Relations and Community Outreach**: - Engage with patients to gather feedback, address grievances, and enhance patient experience. - Develop initiatives to increase hospital visibility and patient volume through community outreach programs and partnerships. - Organize events like free eye camps, awareness programs, and CSR activities to engage with the community. - **Health and Safety**: - Ensure compliance with safety protocols for patients and staff, including infection control and emergency preparedness. - Conduct regular safety drills and enforce health and safety regulations. - **Reporting and Documentation**: - Maintain accurate records of patient data, staff performance, equipment, and inventory. - Prepare and present monthly and quarterly operational reports for senior management review. You will need a total of 3 years of work experience for this full-time position, and the work location is on-site.,