Business Head

As the Head of Business Operations, you will be responsible for overseeing the overall business functions. You will play a critical role in driving operational efficiency, optimizing processes, and maximizing profitability. Collaborate with various departments to ensure seamless coordination and execution of projects.

KEY RESPONSIBILITIES

• Seek new business opportunities in the market proactively.
• Utilize initiative and creativity to identify strong potential prospects, generating outbound lead opportunities.
• Ensure accurate and well-organized maintenance of new prospect information and activity reports in CRM software.
• Develop and cultivate new and existing referral sources to foster successful referring relationships.
• Stay abreast of new services, pricing/payment plans, and industry trends.
• Take responsibility for formulating marketing strategies and their implementation.
• Manage the entire sales cycle for relevant technology services and solutions, including Lead Generation, Credential Pitch, client acquisition, and Account Management/Post Sales Services.
• Craft effective and persuasive proposals to secure business opportunities.
• Maintain an active schedule of prospecting calls to drive business growth.

Sales Management-

• Engage with Marketing managers, VPs, and other key stakeholders through various media channels within the market to foster a strong pipeline of opportunities.
• Utilize strategic sales strategies to actively identify and generate prospects, with a focus on clients in target markets.
• Acquire a comprehensive understanding of Digital Marketing/Website designing & Development to streamline the sales process.
• Demonstrate leadership by effectively managing the team and staying informed of sales results updates.

Communication–

• Collaborate closely with the sales & marketing team to cultivate synergistic working relationships.
• Cultivate strong rapport with existing clients to bolster client retention and drive new sales through referrals and references.
• Confidently contribute to the proposal and pitch preparation efforts.
• Demonstrate robust Presentation, Negotiation, and sales closing Skills.
• Foster enduring, trust-based relationships with clients for long-term partnerships.
• Proficiency in leveraging social media tools such as LinkedIn to enhance outreach and engagement.
• Initiate and coordinate meetings effectively.
• Provide regular sales results updates to the reporting person.
• Manage team targets efficiently.

REQUIREMENTS:

1. Bachelor's degree in Business Administration, Marketing, or a related field.
2. Familiarity with CRM software and proficiency in managing prospect information.
3. Strong communication skills, both verbal and written.
4. Initiative and creativity in identifying potential prospects.
5. Networking skills to identify and develop referral sources.
6. A proactive approach to seeking new business opportunities in the market.
7. In-depth knowledge of Digital Marketing, Website Designing & Development.
8. Leadership skills to manage and lead a sales team, updating sales results.
9. Confidence in preparing proposals/pitches and delivering presentations.
10. Strong negotiation and sales closing skills.
11. Experience with financial management, budgeting, and forecasting.
12. A minimum of 7 years of experience in digital sales, with a proven track record in business development, preferably with managerial experience.