Business Development Specialist-Upwork Specialist

Company Description

Growth Loops Technology is a leading software development agency that provides end-to-end solutions to help businesses achieve their digital goals. Our team of experienced developers specializes in web development, mobile app development, and AI development services, using cutting-edge technologies. We create responsive user interfaces and robust backend applications, ensuring data is securely stored and efficiently managed. We leverage cloud infrastructure services to ensure high availability, scalability, and performance of our clients' applications.

Role Description

• Reporting, Documentation & Collaboration:
• Maintain comprehensive CRM records including all client interactions, proposals sent, and pipeline status
• Prepare weekly and monthly sales reports with detailed metrics, insights, and forecasts
• Track KPIs including number of bids, response rate, conversion ratio, average deal size, sales cycle length, and revenue generated
• Document winning proposal templates, objection handling scripts, and best practices for team knowledge sharing
• Collaborate with technical teams to ensure proposal feasibility and accurate scoping
• Provide market intelligence, competitive insights, and feedback on service offerings and pricing
• Participate in sales strategy meetings and contribute to go-to-market planning

Qualifications Required

• Bachelor's degree in Business Administration, Marketing, Computer Science, Engineering, or related field preferred
• Minimum 2.5 years, preferably 4+ years of proven experience in IT sales, software services sales, or technology consulting sales
• Demonstrated track record of successful Upwork bidding with verifiable metrics (conversion rates, revenue generated, deals closed)
• Experience selling IT services such as software development, web/mobile app development, cloud solutions, AI/ML, or digital transformation projects
• Proven ability to consistently meet or exceed sales quotas and revenue targets
• Experience managing international clients, particularly from North American and European markets
• Technical Knowledge:
• Deep understanding of Upwork platform mechanics, policies, Connect pricing, and best practices for winning bids
• Strong knowledge of IT services landscape including software development methodologies (Agile, Scrum), technology stacks (MEAN, MERN, Python, Java, .NET, cloud platforms), and digital services
• Familiarity with CRM tools (HubSpot, Salesforce, Pipedrive, Zoho CRM) and sales automation tools
• Proficiency with business communication platforms (Zoom, Microsoft Teams, Slack, Google Meet)
• Sales & Communication Skills:
• Exceptional written English communication with ability to craft persuasive, error-free proposals and emails
• Strong verbal communication skills for conducting professional discovery calls, presentations, and negotiations
• Proven ability to understand complex technical requirements and translate them into compelling business proposals
• Consultative selling approach with focus on solution-based selling rather than transactional sales
• Strong negotiation, persuasion, and objection-handling capabilities
• Active listening skills to uncover client pain points and hidden requirements
• Personal Attributes & Soft Skills:
• Self-motivated and goal-oriented with strong intrinsic drive to achieve and exceed targets
• Resilient and persistent with ability to handle rejection and maintain positive attitude
• Excellent time management and organizational skills with ability to manage multiple opportunities simultaneously
• High attention to detail in proposal writing, contract review, and documentation
• Cultural sensitivity and adaptability for communicating with diverse international clients
• Proactive problem-solver with entrepreneurial mindset
• Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams
• Willingness to work flexible hours to accommodate international client time zones (US/Europe business hours)

What We Offer

• Opportunity to work with a fast-growing IT services company with ambitious expansion plans
• Exposure to diverse international clientele across multiple industries
• Performance-based incentives and growth opportunities
• Collaborative work environment with supportive leadership
• Professional development and upskilling opportunities
• Flexible work arrangements