Business Development Manager (Digital Workplace Services)

Business Development Manager – Digital Workplace Services

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Role Summary

Business Development Manager (BDM) – Digital Workplace Services

proven track record of selling Digital Workplace Services (DWS)

Key Responsibilities

1. New Business Acquisition

• Own end-to-end

  sales cycle

  for Digital Workplace Services: prospecting, qualification, proposal, negotiation, and closure.
• Consistently generate

  USD $5M+ in annual new revenue

  from new logos and/or expansion of assigned accounts.
• Develop and execute an

  account-based sales strategy

  targeting mid-market and enterprise clients.

2. Outbound Prospecting & Pipeline Generation

• Drive

  outbound prospecting

  via cold calls, cold emails, LinkedIn outreach, events, and networking.
• Identify, engage, and nurture decision-makers and influencers (CIO, Head of Infrastructure, Head of End-User Computing, Procurement, etc.).
• Build and maintain a

  robust 3x–4x pipeline

  to support revenue targets.

3. Solution Selling – Digital Workplace Services

• Understand and position Teceze’s Digital Workplace portfolio, including:
• End-User Computing & End-User Support
• Field Services / FSO
• Service Desk & Remote Support
• Device Lifecycle Management (procurement, IMAC, break-fix)
• Modern Workplace, Collaboration & Productivity tools
• Work closely with presales and delivery teams to shape

  value-based solutions

  and compelling proposals.

4. Client Engagement & Meetings

• Spend

  up to 50% of time travelling

  to meet clients and prospects onsite.
• Conduct discovery workshops, customer presentations, and solution walkthroughs.
• Build deep, trusted relationships with senior stakeholders, understanding their business and transformation priorities.

5. Deal Management & Commercials

• Own pricing, proposal, and contract negotiations in alignment with company guidelines and margin expectations.
• Prepare and present business cases and ROI/TCO justifications to client stakeholders.
• Ensure deals are structured for

  profitable growth

  and smooth transition to delivery.

6. Forecasting & Reporting

• Maintain accurate and updated

  opportunity, pipeline, and forecast data

  in the CRM.
• Provide regular reports on pipeline health, key deals, risks, and required support to leadership.
• Meet and exceed monthly, quarterly, and annual sales KPIs.

Key Requirements

• Experience:

• 7–12+ years

  of experience in IT services sales, with

  3–5+ years focused specifically on Digital Workplace / End-User Computing / Managed Services

  .
• Demonstrated success in achieving

  USD $5M+ in annual revenue

  in similar roles.

• Sales Skills & Knowledge:

• Strong hunter profile with proven

  outbound prospecting

  and cold outreach experience.
• Solid understanding of

  Digital Workplace Services

  and managed services commercial models (fixed price, T&M, FTE, outcome-based).
• Experience selling into

  mid-market and enterprise

  customers (regional or global).
• Ability to manage

  complex sales cycles

  with multiple stakeholders and long lead times.

• Soft Skills:

• Excellent communication, presentation, and negotiation skills at CXO and Director level.
• High energy, self-driven, and comfortable operating as an

  individual contributor

  with ownership of the full target.
• Strong relationship-building and stakeholder management capabilities.
• Willingness and ability to travel

  up to 50% of the time

  .

• Tools & Tech:

• Proficiency with CRM tools (e.g., Salesforce, HubSpot, Zoho) and MS Office (PowerPoint, Excel, Word).
• Comfortable using LinkedIn Sales Navigator and other prospecting tools.

• Education:

• Bachelor’s degree required; MBA or equivalent in Business / Marketing / IT is a plus.

Performance Metrics (KPIs)

• Annual

  New Revenue

  : minimum

  USD $5M

  from Digital Workplace Services.
• Pipeline coverage and progression (3x–4x of target).
• Number and value of

  qualified opportunities

  created.
• Win rate for qualified opportunities.
• Gross profit and margin on closed deals.
• Client satisfaction and referenceability of new accounts.

Compensation & Benefits

• Base Salary:

  Competitive, commensurate with experience and market.

• Commission:

• 10% commission on gross profit

  for deals closed,

  on top of base salary

  .
• Commission plan aligned to quarterly and annual targets, with accelerators for overachievement (where applicable).
• Additional benefits as per company policy: health insurance, allowances, performance incentives, etc. (to be specified).

#teceze #DWP #DigitalWorkplaceServices