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Skills Required

reporting data integrity crm accounting analysis stack analytics enablement effectiveness analyze metrics pipeline workflow design flow drive support development consistency recognition reports excel visualization tableau power empathy efficiency communication connect management query vba marketing automation sql

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a highly motivated, results-oriented Business Analyst to join our Revenue operations team. The primary focus of this position will be to create accurate reporting and ensure data integrity and cohesion throughout the customer journey utilizing various data points from the business CRM to subscription accounting systems. The right person for this job has a team player approach, attention to detail, excels at problem solving through critical analysis, and is challenged by process review and continuous improvement. This role focuses on supporting business operations through insightful data analysis and streamlined reporting to the RevOps Director and involved stakeholders, while safeguarding and managing data integrity throughout the tech stack. The ability to recognize trends and remove bottlenecks throughout the RevOps Engine by suggesting and assisting in the implementation of automations, automated reporting and seamless system integrations will also be a major focus for the position.You will be joining the RevOps team within the Commercial organization that facilitates the smooth processes, reporting, analytics and enablement of the client facing teams, maximizing the effectiveness of the Revenue Engine.

Requirements

  • Provide accuracy in CRM (Pipedrive) and subscription accounting systems
  • Partnering closely with RevOps Manager to understand our CRM and subscription accounting systems and work on continuous improvement
  • Cultivating and sustaining strong working relationships with pivotal business partners and GTM teams (e.g. Sales, Customer Success, Client Services, Operations, Finance)
  • Monitor and analyze key revenue metrics, pipeline performance, and conversion rates across the customer lifecycle
  • Collaborate with cross-functional teams to optimize revenue processes and remove bottlenecks, through workflow design and automated processes
  • Suggest automations, possible integrations and manage tools across the revenue tech stack, ensuring seamless data flow between platforms
  • Conduct deep-dive analyses to uncover insights that drive strategic initiatives
  • Support the development of revenue models and key performance indicators (KPIs)
  • Conduct regular overview of data cohesion within the CRM system to ensure consistency ,accuracy and adherence to internal revenue recognition policies and operational guidelines
  • Develop and maintain reports using advanced Excel skills and utilizing data visualization tools (Tableau, Power BI)
  • Identify data inconsistencies and implement corrective measures to maintain the integrity of CRM data
  • Customer driven: You're customer focused and a problem solver
  • Empathy: You're an attentive listener and quickly develop trust
  • Efficiency: You're known for your ability to produce fast, concrete results
  • Communication: You connect easily with others and express yourself clearly
  • Demonstrated capability to build strong working relationships with internal business units
  • Demonstrated participation in process improvement initiatives and/or project management experience
  • Technical Skills: Proficiency in CRM systems, data analysis and visualization tools - Tableau, Power BI and Excel/Google Sheets
  • Technical Skills: Advanced excel and data sanitization skills (Power query, VBA knowledge is a bonus)
  • Experience with marketing automation tools, SQL, RevOps platforms and tech stack
  • Experience with workflow processes (design and implementation)
  • Ability to work without supervision in a fast-paced high-tech environment
  • Organization: You know how to manage priorities
  • Rigor: You're sharp and rarely overlook a detail
  • Great oral and written communication skills
  • Good, solid commercial awareness and understanding
  • Ability to work under own initiative
Must be self-motivated

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