JLL empowers you to shape a brighter way
.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Assistant Facility Manager - Technical ServicesPosition OverviewLead technical operations for corporate facilities, ensuring optimal performance, safety, and regulatory compliance while maintaining strict service level agreements. Drive preventive maintenance strategies and vendor partnerships to deliver exceptional facility performance.Key Responsibilities
Systems Management & Operations
- Oversee all electrical, HVAC, and building management systems with 100% uptime targets
- Execute comprehensive 52-week Planned Preventive Maintenance program
- Manage critical incident response with 5-minute reporting for major disruptions
- Coordinate Annual Maintenance Contracts and vendor performance management
Compliance & Risk Management
- Ensure full regulatory, environmental, and safety compliance across all operations
- Conduct monthly facility audits and maintain audit-ready documentation
- Manage business continuity and disaster recovery protocols
- Maintain current safety certifications and compliance records
Financial & Vendor Oversight
- Process technical services invoicing through CAAPS with proper documentation
- Manage consumables inventory with monthly auditing cycles
- Cultivate strategic vendor partnerships and service provider database
- Optimize energy consumption while maintaining service levels
Team Leadership & Development
- Lead technical teams with monthly skills training and process development
- Coordinate 24/7 maintenance coverage and emergency response protocols
- Conduct weekly team meetings with documented action items
- Drive continuous improvement initiatives and efficiency gains
Reporting & Documentation
- Deliver daily, weekly, and monthly performance reports to stakeholders
- Maintain comprehensive CMMS data entry and ticket management
- Prepare Monthly Management Reports (MMR) and SLA compliance metrics
- Update and maintain Standard Operating Procedures and technical documentation
Requirements
Essential Qualifications
- Bachelor's degree in Electrical Engineering or related technical field
- 5+ years facility management experience with technical services focus
- Strong expertise in HVAC, electrical systems, and building automation
- Proven track record in vendor management and contract administration
Technical Competencies
- Proficiency in facility management software and CMMS platforms
- Advanced knowledge of energy management and conservation strategies
- Experience with regulatory compliance and audit preparation
- Strong analytical and problem-solving capabilities
Professional Skills
- Exceptional organizational and multitasking abilities
- Excellent communication and stakeholder management
- Flexibility for on-call duties and emergency response
- Leadership experience with technical teams
This role demands a results-driven professional who can balance strategic facility planning with hands-on operational excellence, ensuring world-class facility performance that supports business objectives.
JLL is committed to being an equal opportunity employer and fostering a diverse and inclusive workplace. The company has established a framework called E.Q.U.A.L. to drive accountability and ensure equitable practices throughout its talent cycles. This framework focuses on quantifying diversity targets, ensuring equitable talent practices, unifying culture to foster belonging, and attracting and selecting diverse talent with the right skills to succeed. JLL's leadership compensation is tied to performance against diversity goals, and the company is recognized as the only commercial real estate firm to sign the CEO Action Pledge for Diversity and Inclusion. Additionally, JLL rejects discrimination of any kind and stands with all marginalized groups, emphasizing the importance of culture, teamwork, ethics, and excellence as core values. The organization invests in training, technology to reduce bias, and partnerships to grow its diverse talent pool, striving to make JLL an inclusive place to work where everyone's ideas are valued and differences make the company stronger.
